JOIA Bavaro by Iberostar

We have had a great week! The weather has been perfect! All of the restaurants are good; we liked Japanese best. Some issues with our room but they were taken care of immediately. The mini fridge was kept full all week. Houston is a great butler! He went above and...

We have had a great week! The weather has been perfect! All of the restaurants are good; we liked Japanese best. Some issues with our room but they were taken care of immediately. The mini fridge was kept full all week. Houston is a great butler! He went above and beyond for service.

Houston was a very nice butler. The Joia was a great place for our 30th anniversary. The Japanese restaurant was very good. The food overall was good. The weather, pool, and beach were perfect. The golf was nice and similar to what you would see at “resort” courses.

This is our third time staying at this resort in Punta Cana. This property is the Adults Only part of the the resort. It's a beautiful resort and only 272 suites which is perfect as we prefer smaller resorts. The food is great, plenty of daily activities, shows in the...

This is our third time staying at this resort in Punta Cana. This property is the Adults Only part of the the resort. It's a beautiful resort and only 272 suites which is perfect as we prefer smaller resorts. The food is great, plenty of daily activities, shows in the evening and has a great Fitness Club and many fitness classes to choose from. Shout outs to: Our butlers: Reynaldo and Cofe Front desk: Cristian Entertainment/Spanish teacher: Yeli Pool bar service: Dionis and Julianna Breakfast buffet: Henry Zumba instructors: Braulio and Divi Yoga instructor: Edison And many more that unfortunately I don't have their names. We had an amazing time and look forward to returning in 2026!

We stay in the JOIA in March of 2025. In general the experience was great. The food was unbelievable, grounds were beautiful and hotel itself is maintained well although it shows some signs of aging. We liked it so much that thought coming back in a future. That said there...

We stay in the JOIA in March of 2025. In general the experience was great. The food was unbelievable, grounds were beautiful and hotel itself is maintained well although it shows some signs of aging. We liked it so much that thought coming back in a future. That said there were something that we were disappointed with. At our arrival and registration we were introduced to our butler. This person supposed to help with accommodation and navigate through any issues that we might have. As an example, helping reserve a cabana in the morning or make a reservation to the restaurant, if needed. Our butler introduced herself as Julianne Martinez . We had a rather brief conversation with Julianne , where she explained he function and start offering us to buy some long term contract with the hotel chain. We did not express particular interest in the offer and after that Julianne completely ignored us. She did nothing of the functions she supposed to do. We saw her walking by, but she never approached us or talked to us. No restaurant or cabana reservation, nothing. Hopefully, if we come back, we will have a better service.

We just finished 7 nights at JOIA Bavaro in Dominican Republic. This was our first trip to this property after multiple trips to JOIA Paraiso (Mexico) and JOIA Rose Hall (Jamaica). To be transparent, we are Iberostar members. This is our new home away from home. Overall, I’d put this...

We just finished 7 nights at JOIA Bavaro in Dominican Republic. This was our first trip to this property after multiple trips to JOIA Paraiso (Mexico) and JOIA Rose Hall (Jamaica). To be transparent, we are Iberostar members. This is our new home away from home. Overall, I’d put this resort above any other we have been to and it really isn’t very close. Paraiso is second place, and always will have a place in our heart since it was our first Iberostar experience and Rose Hall is third. Here are my thoughts: Property - Beautiful and well manicured. This is a hallmark of Iberostar and Bavaro was no different. The grounds crew were out all day every day making sure the lawn, shrubs, trees and flowers were all beautifully taken care of. Room - We stayed in a basic suite, which is usually what we pick. It was ground floor and facing the JOIA property. It was a few steps from the theater and close to everything. While a little smaller than Paraiso and Rose Hall, it was just as nice. Some people say it’s outdated and I just don’t see it. It is clean and there is nothing outdated about it. There is no large dedicated sitting area like the other resorts, but there was a chair and lamp. The bathroom only has a single vanity, but we made it work. The bed was extremely comfortable. The only downside was it has less places to store your clothing. All other amenities are nearly identical. It stayed cold, just how we like it and with the curtains closed, it was blackout dark. All perfect for us. Staff - This is one of the areas that the resort shines and is a cut above anywhere else. Every staff member was no less than outgoing and friendly and the vast majority were engaging and wonderful to interact with. The buffet and restaurant wait staffs were amazing and remembered us every day. The Star Prestige crew were all friendly and helpful. The pool bartenders were funny, loud and there to keep the good time going. The cleaning crews were excellent. Lastly, our butlers Armando and Houston were an absolute joy to be around. I really enjoyed getting to talk to them each day. They took care of every need we had. Food - I’m not exaggerating when I say, hands down, JOIA Bavaro has the best food of any Iberostar we’ve visited or any cruise line we’ve been on (Carnival and Virgin Voyages). Breakfast buffet, lunch buffets (2 of them), a lunch grill with burgers and nachos and speciality restaurants for dinner. All food was kept at proper temperature, was fresh, offered choices for every taste and we were pleasantly surprised as how delicious it all was. Sushi was fresh, desserts were plentiful and varied, breakfasts were awesome, steaks were cooked to perfection every time. I don’t know how they do it, but if this is the only reason you go, you won’t be disappointed. Pools and beach - Whether you prefer a quiet pool, a more boisterous swim up bar pool, or an activity pool, you’ll find it here. There are plenty of places to sit and relax. Chairs, with or without umbrellas, large thatched umbrellas that don’t allow any sun through, cabanas, Bali beds and everything in between. You may need to play the towel game if you want to be in a particular spot. Get out there early and stake your claim. The beach is one of the nicest I’ve seen anywhere. Minimal seaweed, beautiful white sand and turquoise waters. You can get drinks delivered to wherever you plan to be. Spa - My favorite massages of all properties. My wife gets daily massages and I get them every other day. The girls were all incredible and so friendly. Go for the hot stone massage if that is your thing. It’s my new go-to. Entertainment - There is something for everyone. Nightly music, singing, dancing and shows. We went to the Vegas show in the theater and it was really good. There is a disco open late for the younger crowd. I cannot recommend JOIA Bavaro enough. Go there now, bring some treats for the resort kitties, enjoy a relaxing vacation and tip everyone. They deserve it for the amount of effort they put in to make our vacations wonderful.

The best resort with great service, food and entertainment. Houston and Armando were the greatest butlers. Friendly and attentive. They were always asking what you needed and would do their best to make sure you had everything you needed.

I registered my room online as I was promissed quicker check in process. This is our 4th time here, fifth week all together. We love this resort especially in March as there is no seaweed in the water. When we arrived the receptionist was trying to help me but the...

I registered my room online as I was promissed quicker check in process. This is our 4th time here, fifth week all together. We love this resort especially in March as there is no seaweed in the water. When we arrived the receptionist was trying to help me but the room was jot ready. This is the first time this happened. Then I was explained by a female receptionist "Our check in is at 3pm, you didn't know" I didn't because every time I was here I got my room right away (same flight). So when we got our room and our vacation started I realized some changes and most of them great. I love our room location 7227, no buttler. I saw all the buttlers we had before and they recognized us and we're really kind especially Armando. Restaurants are much better as the offer is amazing now comparing to before. The only bad side is no booking, you have to come early. I don't like that. The only one you can book is Japanese restaurant and that is great. But honestly the offer in the restaurants is much better. The beach is great, lots of beds and parasols. The coffee shop is the addition. Great place for the afternoon coffee. Onr little thing as well is that the wrist room key is not working every time..... Otherwise great resort, beautiful setting, flowers and birds.

This was our eighth or ninth trip here. Although the overall experience was great as always, the resort stopped having free nightly entertainment in the theater. They now charge for nightly shows there even though the resort is advertised as all-inclusive. They still have free nightly entertainment, but it pales...

This was our eighth or ninth trip here. Although the overall experience was great as always, the resort stopped having free nightly entertainment in the theater. They now charge for nightly shows there even though the resort is advertised as all-inclusive. They still have free nightly entertainment, but it pales in comparison to being able to sit in the theater. Now with that being said, the staff is still amazing, everyone there from the maintenance staff to the butlers. Our Butlers were Edward and Danillo, we've known them both for years and they helped make our stay wonderful. The Star friends were all fun and had great personalities. The place is still one of the best resorts that I have visited, but the theater put them over the top.

A Journey of Faith, Family, and Unforgettable Memories Rewind to December 2014: Iberostar Grand Paraiso A line drawn in the sand around empty beach cabanas. A glass-doored room near the lobby, once forgotten, now buzzing with VIP experiences. That’s where it all began for us with Iberostar The Club ......

A Journey of Faith, Family, and Unforgettable Memories Rewind to December 2014: Iberostar Grand Paraiso A line drawn in the sand around empty beach cabanas. A glass-doored room near the lobby, once forgotten, now buzzing with VIP experiences. That’s where it all began for us with Iberostar The Club ... a vision shared by passionate Directors who saw what we couldn’t yet imagine: the best AI vacation club in the world. Back then, it was pure trust. Our “contract”? Scrawled on napkins and scraps of paper (oh, how we wish we’d kept those!). A leap of faith, handshakes, and dreams. By January 2015, at Grand Bavaro, those dreams took shape: the first printed contracts, the birth of “Iberostar The Club” plan, and the humble beginnings of a sales team where “Black” level was the pinnacle. Fast forward, and what a journey! Through pre-pandemic adventures of 4-5 trips a year ...we reclaimed our investment, fueled by 25% savings and endless luxury perks . But the true reward? Watching this vision evolve. New destinations. Richer perks. And now, the joy of sharing it all with our sons, their wives, and soon… a new generation of tiny travelers. Iberostar The Club isn’t just vacations. It’s legacy. It’s lazy , luxe beach days turning into lifelong memories, proposals , weddings, new Club family, laughter echoing across generations, and the quiet pride of knowing we bet on the right dream. Here’s to the Directors who drew that first line in the sand—and to every sunset yet to come. 🌅 Grateful doesn’t begin to cover it. Ultimately, I believe that our Club journey is an ongoing process of growth and discovery. While there are moments when things don’t unfold as we hope, our Club family has embraced the power of collaboration, learning to support one another as we navigate this path , our " Journey of Joy " ... together. #IberostarFamily #LeapOfFaith #GenerationsOfJoy #IberostarTheClub #CanYouSayHeavenOnEarth #heavenonearth #appreciationpost

Second trip here it’s not the same resort I rated it as a 5 back in 2013, it’s still nice and clean but it doesn’t have the same charm or feel about it. More like a corporate checklist vibe. Day 3 now and the buffet still has yet to satisfy...

Second trip here it’s not the same resort I rated it as a 5 back in 2013, it’s still nice and clean but it doesn’t have the same charm or feel about it. More like a corporate checklist vibe. Day 3 now and the buffet still has yet to satisfy me. Seafood options are very limited as compared to in the past.

Perfection The grounds, the food, the facilities and the service met every expectation I had Every staff member was excellent and professional including each bartender, the folks at the towel hut, and every server we encountered Our stay was more memorable because of Smilie from the entertainment team, Miguel, our...

Perfection The grounds, the food, the facilities and the service met every expectation I had Every staff member was excellent and professional including each bartender, the folks at the towel hut, and every server we encountered Our stay was more memorable because of Smilie from the entertainment team, Miguel, our waiter, and our two butlers Cesar and Eduardo. I would recommend this resort to everyone who is looking for a relaxing low key getaway and am already looking at other JOIA resorts for our next adventure

Jose and Alex were amazing! They made our experience even better than perfect. The resort is beautiful and the service is unmatched. The cleaning staff did a wonderful job keeping our room spotless. Smiley, pool staff member was wonderful as well. We will be back for sure!

We had a wonderful time, the stay exceeded my expectations. The service was excellent with standouts being Smilie from the entertainment team, Miguel as a waiter, and our two butlers Cesar and Eduardo. I would recommend this resort to everyone and look forward to coming back.

We have been vacationing at Iberostar Grand Bavaro (now known as Joia Bavaro by Iberostar) since it opened in 2009. We became members of The Club (Black) in 2016. There is no better Hotel chain than Iberostar. We currently visit the Grand in Punta Cana 2 times a year which...

We have been vacationing at Iberostar Grand Bavaro (now known as Joia Bavaro by Iberostar) since it opened in 2009. We became members of The Club (Black) in 2016. There is no better Hotel chain than Iberostar. We currently visit the Grand in Punta Cana 2 times a year which I suppose is approx. 30 times. This hotel never changes...the food is fantastic, the staff is outstanding, and it is one of the most beautiful hotels that we have ever seen. We have also stayed at the Paraiso in Mexico, Barcelona, Lisbon, and the Algarve - all excellent! Everytime you enter the hotel for the first time it feels like home. The highest regard are the staff. They are friendly, happy, helpful, polished, professional, intelligent, and we could go on and on. Obviously we know quite a few of the staff and rely on them as we have done over the years. This year we met a number of new staff and they looked after us immensely. We are sure we have missed a number of people but please be assured we are speaking of all the staff that we have come in touch with during our stay. We will mention a few people that stood out, however, all of them were great. In Prestige: Juliana Aquino who arranged our golf tee times for every day of our stay and we golfed 13 rounds. She also changed our room to a more scenic room facing inside. Rosa, Darlene and a lovely lady (didn't get her name but all 4 of these ladies we have never met and they were excellent) with curly hair continued to answer all our questions, delivering our wine and checked in with us daily. Butlers: Thanks to Eduardo and Caesar. Everytime you opened your door they were there for us. Housekeeping was always wonderful. Restaurants: The food and service is exemplary. Juan Pablo and Melissa (we love these 2) Johnny the Somalia (so glad you came back!) , Iris who serves us a La Perla for lunch and again for dinner some nights (you always remember the ice), Ana M and Naomi (thank you for the wine at lunch). Thanks to Oscar and Alexandra as well. Thanks to David in the Italian restaurant. Golf: A huge thanks and hugs for the Golf Team that stores our clubs, washes them, cleans up our shoes, gets our cart ready for us. Thanks to Juan for rescuing Mark's 8 iron, and to Marvin for backing him up! And of course the ladies in the pro shop who always have our paperwork done before we venture out! Beach: Augusto who seems like our son, we have known him so long....always there to please! Mey his assistant is a great side kick for him. She is hilarious We congratulate "Obama" who has a new job on the beach that he seems to love. Management: You obviously know what you are doing. Thanks to Darlyn and the rest of the team. Thanks to Garcia at the front desk who was always ready to help No doubt you will see us again soon! We see no reason not to and don't want to go somewhere else when you know how perfect this resort is. Lori and Mark Miller - Ajax Ontario Canada

As a haven’t written a review in a while, and I already did write one about this hotel 9 year ago. I have no choice but to write another review as the entertainment was spectacular and the activities for once were fun. It’s my ninth time at this hotel and...

As a haven’t written a review in a while, and I already did write one about this hotel 9 year ago. I have no choice but to write another review as the entertainment was spectacular and the activities for once were fun. It’s my ninth time at this hotel and the third time 1 year. This is truly and a real 5* hotel. I would give it a 6* unfortunately it doesn't exist. The food as always is spectacular and I’m so picky on food, as food is my life. If someone says the food is ok, don’t believe it, trust me. Where can you eat crab legs, lobster tail for lunch. Nowhere else but here. They serve the best quality in any drinks. The staff is always smiling, and the start prestige team is perfect. The perfect hotel since you have everything on the first floor. That is why I keep going back. Don’t get me wrong, all the JOIA (use to be The Grands) are perfect as I have tried them all. This one is my favorite. They make you feel like you a part of the family. There is also another reason why I’m writing another review about this hotel. The entertainment staff. I never did any activities before, never enjoyed the shows, I only love dancing. In 9 years in any JOIA, I never had so much fun. I was there in October 2024, again this February 2025 and I got home yesterday, I have no choice but to say Bravo Bravo Bravo to the entertainment team. I don’t know what happen in 3 months, but I never had so much fun dancing and doing activities. The Team was perfect and contagious. Thanks, Endry for making me dance every night you are an amazing dancer. Endry and Smily you are both one hell of a team on a dance floor, thanks for making all the ladies feel special. They are all super dancers. Dai, Alex, and the rest of the team are so much fun to hang out with and they are making us enjoy all the daily activities. Dai you are so contagious. I miss you all so much. I must give it a 5* plus now. It’s a must see for everyone and I know it won’t be your last time at this hotel or any of the JOIA. Thank you again for an amazing vacation and see you in October

Overall we had a wonderful week, place is gorgeous, very clean, food outstanding, staff are friendly and helpful at all times. Our butlers Cesar and Eduardo were particularly attentive and helpful. The alcoholic drinks were not diluted at all. There is a cigar lounge which was a lovely place to...

Overall we had a wonderful week, place is gorgeous, very clean, food outstanding, staff are friendly and helpful at all times. Our butlers Cesar and Eduardo were particularly attentive and helpful. The alcoholic drinks were not diluted at all. There is a cigar lounge which was a lovely place to enjoy a cigar. I have one gripe only. It's all inclusive, it's not cheap, yet tipping is pervasive and encouraged. To be fair, staff NEVER showed any expectation of a tip, and were always gracious and grateful for any small gratuity, and the front desk was able to provide lots of small bills to make it easy. In the end we tipped frequently and the total cost was not a concern to me in any way, but I resent having to carry money with me and think about which of the myriad interactions are tip worthy or not. I pay for an all inclusive partly to avoid all that stress. Again, to put it in context, everything else was terrific. Tennis courts immaculate, golf course lovely and nearby. Beach is gorgeous and goes on forever. Despite the tipping we'd go back....

We had an amazing time at the Joia Bavaro! Valentin and Shester took such good care of us! We never wanted for anything. The room was comfortable, everything was clean, and the staff were friendly and attentive. We felt safe at all times and were able to relax! Highly recommend...

We had an amazing time at the Joia Bavaro! Valentin and Shester took such good care of us! We never wanted for anything. The room was comfortable, everything was clean, and the staff were friendly and attentive. We felt safe at all times and were able to relax! Highly recommend the Japanese restaurant and Bingo at the pool!

We are just back from our weeklong stay at JOIA Bavaro. We had a great week and will definitely return some day! The resort is beautiful and spacious. We had no trouble getting a cabana by the pool as long as we were down there by 9:00 a.m. All of...

We are just back from our weeklong stay at JOIA Bavaro. We had a great week and will definitely return some day! The resort is beautiful and spacious. We had no trouble getting a cabana by the pool as long as we were down there by 9:00 a.m. All of the restaurants are good, we liked the Dominican restaurant the best followed by the Japanese and Steakhouse. We actually liked the buffet a lot for both breakfast and dinner. Servers in all the restaurants were very nice; some better than others but all friendly. Our butler was HOUSTON. He is great and responded quickly to all our requests. It was our anniversary and Houston went above and beyond to make sure we had a special experience. He decorated our room and had a bubble bath waiting for us one day. We also had an evening butler, Armando. We met him once. Was very nice and did answer a text one night but I can't say that he was involved with our stay. We never quite figured out housekeeping. During the day, the bed was made and towels were refreshed. We never knew when evening housekeeping was coming. One night it was close to 10 pm and we were already in bed. One night the room was refreshed early - close to 7 pm. Our second to last night there, the nighttime housekeepers really cleaned the room - moved around/organized all of our cosmetics in the bathroom and put our random shoes back in the closet. That was nice but unexpected. We never met any of the housekeepers but did leave them a tip when we left. Not sure who was in charge of the mini-fridge. We weren't in the room enough to really use much from the fridge. We snacked on the chips and nuts and those were refreshed once. We asked for Diet Coke and got one but never got another - which was fine because we got all we needed by the pool or in a restaurant. We staying in a swim-out room and it was fine. For our anniversary it was a special splurge but I would not stay in that level room again - not worth the extra expense when were weren't in the room very much. The rooms are showing a little wear and tear - the light switch cover fell off a couple of times. The TV never really worked well and Houston had to replace our coffee maker. The AC didn't work exactly right. However, when we reported any issue, Houston was quick to try to make it right. The STAR FRIENDS are awesome! They make sure that everyone is having fun. A special shout out to Dia and Yelisa (I hope that is the right name!) They gave us a special dance lesson and were so sweet to us. Thanks for the hat, Dia! I highly recommend AquaFit in the pool every day and Bingo by the pool in the afternoon. There is a language barrier with a lot of the staff, but everyone tries their best and can communicate well. We would recommend that you take a yeti or some type of insulated cup and a straw. They only have paper straws and they wither quickly. We took a small blow up float and loved having that, but you can barrow one from the towel hut. We also were happy to have an extension cord with extra plugs as plugs are limited: 2 on the desk and only 2 plugs in the bathroom. The plugs next to the bed didn't work for us but there were slots for a usb charger and those did work. We were never sure how to tip. Many people say it is not required, but the pool side servers and bartenders were very aware of who had dollar bills and who did not. We gave our butler, Houston, a tip the last time we saw him and left tips for Armando and housekeeping in our room. We usually left a dollar or two on the table when we left the restaurants and gave a little extra in the Japanese restaurant for the "show" at the hibachi table. They do try to talk with you about buying a membership. Not too aggressive and took no thank you for an answer, but did try several times to get us to come to a breakfast meeting. Overall, we had a great time! The weather was perfect and the resort is lovely!

This resort is 5 star ⭐️ Armando was our butler, HE IS 5 STAR ⭐️ Yanibel at Concierge desk was amazing This resort is adults only and very quiet. Relaxation is a requirement. All staff was very friendly and very accommodating Would recommend staying

My wife and I traveled with 3 other couples. The rooms were very clean and neat with a nice balcony overlooking the pools and gardens. Cofe was our butler that took care of us for the week. He greeted us warmly each day and was eager to accommodate us in...

My wife and I traveled with 3 other couples. The rooms were very clean and neat with a nice balcony overlooking the pools and gardens. Cofe was our butler that took care of us for the week. He greeted us warmly each day and was eager to accommodate us in any way we needed. After a long day at the pool we came back to the room to be surprised with a rose petal laced bubble bath arranged by Cofe. We were very happy with our stay.

There was a mistake for our room when we arrived. We had registered for a king-sized bed and got a room with two double beds. However, when we addressed this at the front desk, Garcia did an EXCELLENT job in rectifying this and we were so satisfied. Garcia was tremendous!

This is the best place!! Everyone was very nice and helpful. Everything was very clean and smelled wonderful. We would receive a text every morning from out butler, letting us know he was there if we needed anything. We went for my birthday, when we arrived a cake and champagne...

This is the best place!! Everyone was very nice and helpful. Everything was very clean and smelled wonderful. We would receive a text every morning from out butler, letting us know he was there if we needed anything. We went for my birthday, when we arrived a cake and champagne on ice was waiting in our room, the following day we received the same thing. One evening the butler text to say that they left something in our room for us. When we arrived at our room, there was rose petals leading us to the bathroom where a bubble bath was waiting for us. Everyone went above and beyond to make it a great birthday/vacation. The food was really good as well. We will definitely be back.

The Best Hotel for adult in Punta Cana, food, room, service aĺl the personal are making you feel like you are the most important person in the hotel. This september we are going again for our anniversary, we try other's hotels. Quebec, Canada

The place is outstanding as to be expected. The Italian food was beyond good as was the hibachi and every buffet we went to was phenomenal. The activities from salsa dancing to archery were all fun breaks in pool time and the beach and pool areas were perfect and relaxing....

The place is outstanding as to be expected. The Italian food was beyond good as was the hibachi and every buffet we went to was phenomenal. The activities from salsa dancing to archery were all fun breaks in pool time and the beach and pool areas were perfect and relaxing. All of this said the real reason we loved our vacation so much was the people. From our Butler Houston to Tobias the pool bartender and especially the activity gurus Smile and Black Mamba. The employees did everything they could to make us feel at home and part of an amazing experience, they are what really separated this resort from others we’ve been to.

My fiance and I had the best 5 days at JOIA Bávaro. The resort is gorgeous, clean and modern. The service is impeccable and we especially enjoyed our special treatment from our butlers Armando and Houston. There is so much to do in the resort and it is so nice...

My fiance and I had the best 5 days at JOIA Bávaro. The resort is gorgeous, clean and modern. The service is impeccable and we especially enjoyed our special treatment from our butlers Armando and Houston. There is so much to do in the resort and it is so nice to have access to the other Iberostar resorts as well. We can’t wait to come back!

The resort was beautiful. And the service was great. Especially the private butlers Armando and Houston. They were very attentive and helpful. They helped with all scheduling and reservations to make the trip fun and easy. Would highly recommend

Grand, opulent, first class can’t capture the quality or depth of our experience at JOIA. Our butlers - Edwardo & Cezar were very attentive & responsive to our requests. Exceptional hospitality was shown by all staff - especially by Manager Jessica Ponce. It was a caring family atmosphere with world...

Grand, opulent, first class can’t capture the quality or depth of our experience at JOIA. Our butlers - Edwardo & Cezar were very attentive & responsive to our requests. Exceptional hospitality was shown by all staff - especially by Manager Jessica Ponce. It was a caring family atmosphere with world class comforts to make our stay the best winter get away ever.

We just returned from our first visit to Joia Bavaro. We usually go to Joia in Mexico and have been going there for several years. We weren’t sure we would love this resort before traveling there, but we did! We absolutely loved this resort, and it has become our new...

We just returned from our first visit to Joia Bavaro. We usually go to Joia in Mexico and have been going there for several years. We weren’t sure we would love this resort before traveling there, but we did! We absolutely loved this resort, and it has become our new favorite! Excellent staff and very attentive. Rosa at star prestige area checked on us several times during our stay whether at the pool or the beach club area, and truly made us feel very welcomed. She always asked if we needed anything or if she can do anything. Rosa is an asset to this resort and takes her job seriously to make sure everyone is has a wonderful experience. The beach was gorgeous ! Food was very good. We were impressed by the shows at night. Much better than shows we’ve seen at several resorts. The lobby dancing at night was great with lots of dancing. The dancers were great and engaged everyone. I loved dancing with them, especially Luz. Thomas at the lobby bar made some great Old Fashion drinks for us. Loved his singing, too. I need to mention Julian, the 26 year old sommelier. He was very knowledgeable for as young as he is. We bought two nice bottles of wine, but there are also many free wines. Martin at the member beach bar was awesome. The drinks were always perfect. We will be back for sure! Thank you for making our vacation wonderful!

Best experiences at an AI to date. Never trouble getting chairs at beach or pool. Buffet food was all fresh and restaurants were not packed. Entire staff is outstanding, but the pool bartender Ery and our butlers Cofe and Reynaldo went above and beyond. In addition, grounds are immaculately maintained....

Best experiences at an AI to date. Never trouble getting chairs at beach or pool. Buffet food was all fresh and restaurants were not packed. Entire staff is outstanding, but the pool bartender Ery and our butlers Cofe and Reynaldo went above and beyond. In addition, grounds are immaculately maintained. Will be back!

We had a lovely stay. The service from our Butlers, Eduardo and Cesar, was impeccable. They even had a hot bath waiting for me when I got back from the spa. The food was excellent and I made sure to get some coffee to take with me to make at...

We had a lovely stay. The service from our Butlers, Eduardo and Cesar, was impeccable. They even had a hot bath waiting for me when I got back from the spa. The food was excellent and I made sure to get some coffee to take with me to make at home cause it was simply delicious. I can’t wait to come again. Thank you for the royal treatment ❤️

PERFECTO! This is our second time at this resort and it does not disappoint . The facilities are top notch the food is excellent and the staff is world class and most accommodating! At Check In it was Rafael, professional and of course we upgraded to the Star Prestige which...

PERFECTO! This is our second time at this resort and it does not disappoint . The facilities are top notch the food is excellent and the staff is world class and most accommodating! At Check In it was Rafael, professional and of course we upgraded to the Star Prestige which gets you personalized service! Francisco, Kimberly,Rosa, and Leidy were the Star Prestige greats and at the beach Martin, Julian, and Malyerix delivered great service! The waitstaff were the best: Kelsy, Henry, Alexander, Franilda, Josefina, and my personal favorite Ortiz- they are the best and so accommodating!Hashaira and Espaniel were the very best with beachside massages-they worked the knots out! I cannot forget our great Butlers- Eduardo and Cesar who got us anything we needed and with a smile. At Check Out Kiana was very professional and of course made us want to stay! Shout to the beautiful beach providing up the space and cleanliness to walk two to three miles daily ! I'm Ready to return!

We have travelled to JOIA Bavaro by Iberostar many times since it opened it 2009 ( We still call it the Grand!). We love this resort and we just keep going back. We have just returned from a 10 day stay. In this review, we want to focus on the...

We have travelled to JOIA Bavaro by Iberostar many times since it opened it 2009 ( We still call it the Grand!). We love this resort and we just keep going back. We have just returned from a 10 day stay. In this review, we want to focus on the people....the staff here are second to none. A personal situation arose on this trip and we reached out to staff for some assistance. We were very appreciative, not just for the professional response we got from some particular staff, but for the personal touches and the genuine concern for our welfare. The first gentleman to help us was the Butler Supervisor, Darlin. We have known him for many years and we we were totally comfortable in asking him for help. He was absolutely magnificent. He went out of his way to get us what we needed and to ensure we were comfortable. Our Butlers, Valentin and Junior were equally outstanding. We appreciated their sincere concern and they helped us a great deal each and every day. Martin, Braulio and Mayorei, at the Star Prestige Bar provided outstanding service and great daily conversation. As always, Ortiz was a stand-out in the buffet providing great service with humour and laughter daily. The absolute superstar of this trip was once again, Altagracia. She greeted us each and every morning with a wonderful smile and she always anticipated out needs as she worked her magic with fried eggs and omelets for breakfast. She is a wonderful person and is a great ambassador for the tremendous service that this resort is known for. In spite of the small bump in the road with the personal situation on this trip we managed to make the most of the situation and had a wonderful time. The outstanding staff made sure that we we taken care of, and that made the difference. J&A Matthews Niagara Falls, Ontario, Canada

Just perfect! We arrive here like we arrive to see family, the people who work here genuinely look like they want to be here. I’ve worked in hospitality for over 10 years, so I know how to fake it for the tip or to survive a horrible client (let’s not...

Just perfect! We arrive here like we arrive to see family, the people who work here genuinely look like they want to be here. I’ve worked in hospitality for over 10 years, so I know how to fake it for the tip or to survive a horrible client (let’s not pretend they don’t exist) I never see or feel that here. These people are genuinely enjoying their work and their patrons. It really is home away from home but with all the amazing pluses we are only day dreaming about in WA state like the warm Caribbean breeze or the pristine waters. Love the food, the entertainment, the star friends, the housekeeping staff, the butlers, servers at the bars, massage therapists ❤️ The grounds are absolutely breathtaking, the beach is gorgeous and kept clean. Some of the great people who helped us to make our vacation absolutely wonderful: Leonel, Angeli- Star cafe Junior, Valentin- Butler Rosa, Fernando-Ambassador Darlenys-Prestige Martin- Star prestige beach John- entertainment manager Francis and his team of absolutely talented crew, star friends ❤️ Thank you!

Just returned from a beautiful trip to the Joia Bávaro. We had visited back in August, and my wife and I decided to go again—we were really looking forward to it. Many of the staff remembered us, which was such a nice touch. The service was outstanding; no one ever...

Just returned from a beautiful trip to the Joia Bávaro. We had visited back in August, and my wife and I decided to go again—we were really looking forward to it. Many of the staff remembered us, which was such a nice touch. The service was outstanding; no one ever says 'no'—they truly go above and beyond to make your stay special

Can I give this more than 5 stars??? Best vacation ever. A resort is a resort but what makes this one special is the people who work at this resort. From our butlers, Houston and Armando, to the pool bartenders, Ery and Tobias, to the restaurant workers, Yari, Samuel and...

Can I give this more than 5 stars??? Best vacation ever. A resort is a resort but what makes this one special is the people who work at this resort. From our butlers, Houston and Armando, to the pool bartenders, Ery and Tobias, to the restaurant workers, Yari, Samuel and Benjamin. A major shout out to the sweet young lady who made our eggs, Rubelis. She made a major impression on our. The entertainment staff was top notch as well. Smiley was great as were all the ladies working in entertainment. Even the front desk employee who checked us in, Camilo. Hopefully management will read and acknowledge mentioned employees because they are what makes the resort. Keep up the great work. We are already missing the place and making plans for our next visit. I never knew a resort could be this well run. Thanks many times over.

Things have changed and it’s is not the place it once was! You cannot book any restaurants with reservations and it is a first come first serve basis which seems so far a waste of time. We did see people who had reservations “some how” get seated both evenings. We...

Things have changed and it’s is not the place it once was! You cannot book any restaurants with reservations and it is a first come first serve basis which seems so far a waste of time. We did see people who had reservations “some how” get seated both evenings. We went for dinner the first night and instead of an enjoyable dinner it seemed very rushed not like before in past visits. No tablecloths on your table, they bring your food in a hurry ,dress codes have really changed and you are in and out in thirty minutes. Now tonight we stand a queue and they will call us on our app. But they did not, so we sat down at a table only to be ignored for 1 hour and 15 minutes and never given a menu. When we approached a manager he was great and offered to do anything we liked but it was too late and I feel bad for him as we have come to know that manager for the past 10 years. We are not sure why all the changes as we recommended this place to many others with our experiences in the past. So far we must say the hotel is not the hotel we know and enjoyed coming back to. We are only on our second evening of 7. I can see why the ratings are dropping for this hotel. Hopefully it gets better!

My husband and I just got back from Punta Cana. We absolutely loved the hotel. We had an ocean front butler suite and it was worth every penny! The balcony was by far the biggest We have ever had with 2 full size lounge chairs! We enjoyed being outside on...

My husband and I just got back from Punta Cana. We absolutely loved the hotel. We had an ocean front butler suite and it was worth every penny! The balcony was by far the biggest We have ever had with 2 full size lounge chairs! We enjoyed being outside on these to watch the sunrise! Eduardo and Shester were our butlers and they were amazing! From getting special pillows for my husband to surprising us with champagne for our anniversary we couldn't have asked for 2 better guys! Love the pool area and all of the food was fantastic! Don't miss the Thurs night dinner buffet in Bella Vista with more seafood than you could ever imagine! Overall the trip was all we had hoped for!

Overall a 5 star experience! From day 1, the check in and front desk staff were wonderful. Our butler, Danilo greeted us in our room soon after check in and provided some very useful information. He checked on us during our stay and always made sure we were enjoying ourselves...

Overall a 5 star experience! From day 1, the check in and front desk staff were wonderful. Our butler, Danilo greeted us in our room soon after check in and provided some very useful information. He checked on us during our stay and always made sure we were enjoying ourselves and had everything we needed. I loved the setup of the room! So different than most hotel room setups and it worked well for us. Our balcony overlooked the "lake" and was a great place to enjoy morning coffee or evening wine. The hair dryer did not get hot and neither did the replacement I asked for. I suggest bringing your own. Both buffet dining rooms were very well stocked and offered tons of options for all appetites. I found the buffets to be the best place to have a healthy meal. The a la carte restaurants were adequate but not great. We found most of the food to be salty, saucy, oily and overall unhealthy for us. The surf and turf restaurant did have a nice salmon prepared simply. We also enjoyed La Dorado Greek restaurant next door. Most servers wanted us to order 3 courses at once. We are not used to that and don't like to order dessert before dinner. The pool had a grill which we mostly ignored because we're not big on burgers and hotdogs however one day they had a giant Paella with huge shrimp, hunks of fish and rice. It was perfect to enjoy poolside. Coffee shops were awesome and we loved the options. Big thank you to Angeli at our coffee shop downstairs who always made the perfect morning coffee from my basic decaf, to cappuccino, to oat milk lattes. The lobby also served wonderful coffee each morning and Miosotti made sure to get my coffee exactly correct with a smile and nice greeting. Note: the coffee shop next door is open 24 hours. We were told differently and glad we explored because we are early risers. Take time to walk the neighboring hotels on premises. It's a lovely walk. The big gym next door had great exercise classes if you're into that and I was! The instructors are fun and motivated and I started most days in either TRX, Pilates, Yoga, Boxing, etc. The pool was our entertainment most afternoons. The Aqua fit class is tons of fun and varies the classes. The Bubble pool on Friday night was a blast! Our pool server, Braullio, gave us great poolside service each day. Overall a very good experience from beginning to end! Thank you Iberostar!