Secrets Royal Beach Punta Cana

Stayed in this resort and found the coffee shop the best. Love a latte in the morning and couldn’t ask for a better one. Best latte ever. Excellent customer service everyday by Reinaido. You’re the best. Always smiling, greeting you and happy. Thank you ☺️ for making our stay the...

Stayed in this resort and found the coffee shop the best. Love a latte in the morning and couldn’t ask for a better one. Best latte ever. Excellent customer service everyday by Reinaido. You’re the best. Always smiling, greeting you and happy. Thank you ☺️ for making our stay the best!

Absolutely beautiful and extensive property. Well maintained and spotless. Check in/check out were quick and painless. We did get the preferred booking. Well worth the money in my opinion. Different alcohols, more pools and convenience were the biggest pluses for us. Our butler (Super D who was phenomenal) took care...

Absolutely beautiful and extensive property. Well maintained and spotless. Check in/check out were quick and painless. We did get the preferred booking. Well worth the money in my opinion. Different alcohols, more pools and convenience were the biggest pluses for us. Our butler (Super D who was phenomenal) took care of our reservations (we were a group of 6 couples) which assured we could eat together. Bars and pools were everywhere. Room was cleaned and restocked each day and special requests for more water/rum/candy bars were accommodated. Bar staff, wait staff and everyone around the resort were all very friendly and helpful. The beach was routinely cleaned and the surf was nice. A few bits of seaweed here and there but not a big deal. Beach service was also regular and friendly. Food was really good with generous portions. We ate Italian and seafood at the neighboring Dreams. Both were excellent. Bluewater Grill serves a choice ribeye and the hibachi table at Himitsu was a good time with good food as well. Breakfast at Olio and at the buffet were also great. My only two complaints are super picky. One, not enough insulation in the ceilings. I could hear every footfall above us at night. Again, nothing that earplugs didn’t solve. The other is my general aversion to paying extra (preferred club) to access the entire resort. The lounge was really the only place you needed your keycard to access. Otherwise the checks whether we were preferred were few and far between. Our entire group agreed that we would go back.

Our trip was fantastic. The accommodations were amazing. The service was above expectations. Denise in the coffee shop was an amazing and energetic person who always started our day off right. Our room was a memorable experience with a lazy river right outside our balcony to jump into and just...

Our trip was fantastic. The accommodations were amazing. The service was above expectations. Denise in the coffee shop was an amazing and energetic person who always started our day off right. Our room was a memorable experience with a lazy river right outside our balcony to jump into and just relax in. The excursions were were also fantastic. We did the Polaris 4x4 experience which was great and visited Monkey Land which was so much fun. The food and entertainment was also just so amazing and fun. The staff here really knows how to make your visit the best it can be.

This resort was beautiful, clean and food was delicious! We also highly enjoyed our excursion we booked with Santos from Amstar! We were with 5 other couples and booked a private catamaran. Richard and his crew were great; snorkeled, provided us with drinks/snacks and stood in the waist high blue...

This resort was beautiful, clean and food was delicious! We also highly enjoyed our excursion we booked with Santos from Amstar! We were with 5 other couples and booked a private catamaran. Richard and his crew were great; snorkeled, provided us with drinks/snacks and stood in the waist high blue water enjoying friends, music and the sun! Would go back to this resort and same excursion in a heartbeat!

Wow what a wonderful place! Everyone was so nice and kind and Robert at the preferred lounge bar was out of this world!! Great drinks and always made you smile! Food was excellent, and there is something for everyone here! There are wait times for dinner but enjoy a cocktail...

Wow what a wonderful place! Everyone was so nice and kind and Robert at the preferred lounge bar was out of this world!! Great drinks and always made you smile! Food was excellent, and there is something for everyone here! There are wait times for dinner but enjoy a cocktail or take a walk:))

Had a wonderful time at secrets royal beach punta Cana, very clean resort, wonderful staff especially Windy at the main pool, rooms where spotless and our refrigerator always full, food was very toast and entertainment was enjoyable and fun to watch, some of the nicest people ever, very good transport...

Had a wonderful time at secrets royal beach punta Cana, very clean resort, wonderful staff especially Windy at the main pool, rooms where spotless and our refrigerator always full, food was very toast and entertainment was enjoyable and fun to watch, some of the nicest people ever, very good transport to hotel and back with amstar and a wonderful excursion swimming with sharks and stingrays, would go back, no complaints,

We had an amazing vacation! Second visit to Secrets Royal Beach as Preferred members and we will be back again. We had a fantastic butler Diany "Super D"!!! She made our vacation absolutely perfect! She accommodated all our requests with a smile. She was our "Sunshine" Special thanks to Our...

We had an amazing vacation! Second visit to Secrets Royal Beach as Preferred members and we will be back again. We had a fantastic butler Diany "Super D"!!! She made our vacation absolutely perfect! She accommodated all our requests with a smile. She was our "Sunshine" Special thanks to Our friends, especially Porche at Bordeaux, he made us feel so special and greeted us on the mornings for breakfast at La Riviera; David our Poolside waiter for taking care of us like family also Julio, Humberto and the amazing staff at Olio (breakfast, lunch and dinner and Himitsu Franklin in the Lobby and Robert the bartender in Preferred club bar. Lastly, thank you to the UVC and Hyatt staff for their information and assistance Gabriella, Mayli and Gary!! 💕The Murrays

Stayed March 4-11, 2025 - we are a couple in our senior years and this was our second stay this year and 8th since 2018. Booked Preferred Club Tropical; UVC upgraded to Room 1470, Preferred Club Oceanfront with amazing views. The UVC team at this resort is fabulous and treat...

Stayed March 4-11, 2025 - we are a couple in our senior years and this was our second stay this year and 8th since 2018. Booked Preferred Club Tropical; UVC upgraded to Room 1470, Preferred Club Oceanfront with amazing views. The UVC team at this resort is fabulous and treat us like part of the family. It was so gratifying both on arrival and departure to have so many greeting us by name and asking when we are returning. Preferred experience - checkin and checkout in the lounge off the lobby where snacks and premium alcohols are available - Olio for breakfast à la carte: fantastic; managers Humberto, Julio & Juan have an amazing team that works like a well-oiled machine; from the moment you are greeted by Charina the hostess she will know your room number the balance of your stay; serving staff remember us from past stays & we are treated like family by each and every one. Special shoutouts to Rafael, Emilia, Gabriella, Yoenny, Elkin, Clara & “excelente súper fantástico” Dany! I love the Norwegian eggs while my husband enjoys his Eggs Benedict, or pancakes, or omelette … and you cannot beat the Santo Domingo caffe con Baileys. We also enjoyed lunch there one day - the burger was delicious. - Quiet Preferred Pool behind Olio: we spend our days here being hydrated by Marguerita and her compañero Randar, who introduced me to a new drink - Chocolate Banana. -there is another larger Preferred Club Lounge and pool in front of Building 3; this stay we didn’t venture over there Butlers: ours has been Eddy 7 out of 8 stays & he’s worth his weight in gold - checks in with his guests all around the resort daily while also communicating efficiently by WhatsApp as necessary. Eddy works hard for his guests without it feeling like he’s intruding or being overbearing. Any request is met with “es un placer para mi” & is resolved in a timely manner. He ensured that all our pre check-in needs were accommodated and when we attempt to do anything ourselves his response has been “I can do that - you’re on vacation”. La Riviera Buffet: we had breakfast here twice and enjoyed the wide range of options available. Our meals were made all the more enjoyable by the attentions of Poche & Reyni who are an amazing team who go out of their way to make guest experience “increíble”. We also enjoyed lunch here twice (great sushi & pizza) and once at Olio where the burger was amazing—other days we grabbed salad, fries and chicken from the Barefoot Grill on the beach. A la carte Dinners we enjoyed most were: Himitsu - ordered from the menu rather than the Tempenyaki table on the evening we arrived. Manager Humberto greeted us warmly and checked in at the table to make sure all was good. Katherine our server kept my husband’s wine glass topped up, and Manager Luis also stopped by to welcome us back. Food was so good we had no room for dessert. Bordeaux - French Onion soup, salmon teriyaki & crème brûlée for dessert We also had great meals at El Patio - thank you to Reyni for taking such amazing care of us that evening - we enjoyed the nachos and quesadilla; y como postre - tres leches pastel! Bluewater, & on the Dreams side, Seaside grill. The highlight of the week this time for us was booking the Birthday Package through UVC and we had our final dinner Monday @Bordeaux Between our Butler Eddy, our UVC rep & the fantastic restaurant team, I can’t imagine a better evening of celebration. While both wine rooms were already reserved, we felt more than spoiled by meeting Chef Leby Castillo who catered a special Surf & Turf for me & Red Snapper for my spouse. Carolina, Adrian & “Camareo Extraordinare” Poche went above & beyond any expectations we may have had! 💜🎂💜 While it was nice to be sleeping in our own bed again last night, I’m already looking forward to January 2026 - hasta la próxima a todos.

The staff is amazing. Love this property. The beach is great. All the restaurants are a hit. Blue Mountain steaks surprisingly good. Can't say enough about the whole fish in Olio. The quesadillas in El Patio were a crowd pleaser. Don't pass up the ribs. The Rivera Cafe has delicious...

The staff is amazing. Love this property. The beach is great. All the restaurants are a hit. Blue Mountain steaks surprisingly good. Can't say enough about the whole fish in Olio. The quesadillas in El Patio were a crowd pleaser. Don't pass up the ribs. The Rivera Cafe has delicious options. The staff is the best. Work really hard to accommodate the guest and make their stay memorable. The ladies who run the Omelette Stations kept the lines moving. The staff must take happy pills, because they demonstrate that they are clearly happy to be at work. Charlina preferred club, Alba, Felix, Marlene, Margarita preferred pool, Rosa, James c aka Jamie Foxx, Luis A Jacobs, Aneudi, Lidia, Reyn0i Coral, Neftaly, Bellatrix AND if course our butler Ramses. Our second visit and good to see familiar faces. We will be back. Definitely received the royal treatment. Applause Applause Applause!!!

Super Brian is the best! This resort is amazing. It is our third time. We requested Super Brian again because he goes above and beyond for us and is so much fun! He even had tumblers made for us south our pictures on them! Resort is wonderful and the staff...

Super Brian is the best! This resort is amazing. It is our third time. We requested Super Brian again because he goes above and beyond for us and is so much fun! He even had tumblers made for us south our pictures on them! Resort is wonderful and the staff are even better! Room was fantastic. We loved Melvin at the main swim up and go see Wilimina at the omelet station at the Buffett! Can’t wait to come back next year!

A wonderful experience with amazing drinks, food, and amenities. Make sure to upgrade to the preferred club experience. And make sure to visit Fany, Daniela, and Rosa at the Drifters bar. They were so fun, friendly, and accommodating! Best service ever!

Beautiful resort! Beautiful views and great service. Robert Garcia, the bartender at the preferred area indoor bar was incredible! He provided excellent service and even better drinks. We visited with Robert every night of our stay and we had a blast. Would definitely recommend.

We spent 10 days at Secrets in March. It's a very good resort. The previous year we had been at Excellence Punta Cana (and 2 other ones in the previous years) so we held Secrets up to the same standard as Excellence. Not quite as good, but a very close...

We spent 10 days at Secrets in March. It's a very good resort. The previous year we had been at Excellence Punta Cana (and 2 other ones in the previous years) so we held Secrets up to the same standard as Excellence. Not quite as good, but a very close second. The restaurants were good ( French and Asian were the best) They have a "buzzer" system that alerts you when your table is ready that works very well. Buffett is standard fare, lots of choices and good service. Beach service is very good. You do have to play the get up early to get a lounger game (signs indicate there is no reserving, but that is definitely not enforced in any way) We did find it disappointing not to have an outside area to have cocktails prior to dinner or show (you are inside under a roof... feels very confining) Housekeeping is great. They have a great app that you can use to have missing items/ mini-frig things replaced by just texting. They had a really great St. Patrick's Day celebration that was over the top... great job by the entertainment crew!! The grounds are amazing, spotless!! The only exception to the overall positive attitudes we got from staff, unfortunately was from the front desk staff, both on check in and check out. General indifference on both occasions, on check in they handed us a map and said "come back at 3" that was it... very unwelcoming. On checkout, again, no questions about our stay, just fill this out, bye :( We'll be looking at Excellence for next year...

I have visited Punta Cana many times over the past 15 years and I am never disappointed. We booked into the Secrets Royal Beach for two weeks and have a lovely time. I always give an honest account of my experience from start to finish. Hotel - The Hotel is...

I have visited Punta Cana many times over the past 15 years and I am never disappointed. We booked into the Secrets Royal Beach for two weeks and have a lovely time. I always give an honest account of my experience from start to finish. Hotel - The Hotel is opulent, plenty of seating, extremely clean, and the staff cant do enough for you. They are so welcoming and polite, and nothing is too much trouble. Excellent customer service. Hotel Room - Spacious, clean, modern. Plenty of wardrobe space. We had 2 beds in our room (one each - perfect), the Air Con was really good, nice balcony area. Linens and bath towels lovely and fluffy. 24 hour Room Service - We utilised this 4 times over a period of 2 weeks for breakfast - the service was very efficient, the bell boys were v polite and nothing too much trouble House Keeping - the room was serviced every day - perfect. Lots of fresh towels laid out, fridge topped up, all showering products replenished when used up. Drinks - This was variable. The wine was very good, as was the beer. If you ask for a cocktail, and you prefer a certain brand, be sure to ask for your brand. Around the pool the drinks didnt seem as strong as in the evening (this wasnt a problem for us, as we like to take it easy thru the day) In the evening the drinks were topped up constantly and strong - so be sure to keep track of what you drink!! The bar tender in the reception area made some great cocktails, and his drinks were served in style! The Sammy Jackson cocktail was a hit ! The drinks service around the pool was very good. We stayed around the quieter pool and a lovely lady called Yo-Yo worked v hard and kept everybody topped up with drinks, as did the butler service which we observed for customers using the bali beds. The main buffet restaurant - Excellent food - there was something for everyone. I honestly enjoyed every meal I had, whether that was lunch or during the evening. The service was amazing - fresh water, and drinks regularly topped up, the staff really make this Hotel. We tried all the A La Carte restaurants - we tended to leave our room around 8pm to dine. We never waited more than 15 mins to be seated in the restaurants - service perfect, air conditioned rooms. The steak house was amazing , as was the French.. these were my favourites. the mexican and asian were also v tasty. I would highly recommend you try. The steaks and meat in general were v high quality, v large portions, so go easy, as you can easily put weight on in two weeks!! The italian restaurant near the beach wasnt good - we had a poor experience. The service was fine, but the food was inedible. We left our food and dined in a different restaurant. It wasnt a problem. Pool area - lovely and clean, there is a large pool with swim up bar with resident DJ, beyond that is the beach. This was a little bit noisy for us, so we bathed around the quieter pool. Sun loungers were hit and miss, some padded, some not. Not really a problem. There wasnt enough brollys, but we got up early to secure a padded lounger and a brolly so wasnt a problem. I think all the basic loungers could possibly be replaced with padded loungers around the pool and on the beach to reflect the 5 star rating (I hat been to other hotels of the same rate and loungers were more luxurious) This is really the only critical thing I can think off. Pools are all large, v clean, and a good temp. Lots of activities to get involved in through the day if you want to, if you want to be quiet and read a book then also good for this. Beach - beautiful clean beach - sun loungers were all taken by 6am - so in a 2 week holiday I only managed to secure a lounger at the back one morning... bit of a shame this. The sea is lovely and warm, and most morning we went for a walk up and down the beach - so not a problem for us. Excursions - we did the monkey trip in the mountains - it was fantastic, I would highly recommend, we took some lovely photos. We went in the morning 7am pick up and we were returned to the hotel for 2pm. Great day out. Entertainment - something for everyone.. we watched the Queen Tribute Act - very good. Beach Party - this was really good fun - great music played - everybody enjoyed themselves. The TUI Hotel Rep - Raol - what a lovely honest guy - no hard sell, knowledgeable. Perfect. Overall - the Service is exceptional - nothing too much trouble. This is a 5 star hotel and I feel it deserves 5 stars. The only thing that I found slightly irritating was having to get up early (before 7am to secure a good sun lounger with a brolly) that said, on the way back from doing this I nipped to the Coffee shop and got a couple of coffees and a cake !! great little coffee shop. Guests - there was a good mixture of folk and we met some very interesting, friendly people. Tipping - we left tips each morning for housekeeping, and tipped in the a la carte restaurants, and around the pool - this is standard. From start to finish we had a relaxing 2 week holiday and I would return in the future.

We stayed 3/3-3/13 in Preferred Club, Pool View room. Our butler, Super D(Dinay) was the best we have ever had. Daily check ins, helpful, friendly, informative, and great personality. She always made sure we had everything we needed. We will definitely request her on our next visit. We enjoyed The...

We stayed 3/3-3/13 in Preferred Club, Pool View room. Our butler, Super D(Dinay) was the best we have ever had. Daily check ins, helpful, friendly, informative, and great personality. She always made sure we had everything we needed. We will definitely request her on our next visit. We enjoyed The Interlude bar at Dreams for our pre dinner martini. Gerson makes the best Vodka martinis. A true professional. We rented a Bali bed for our stay. Well worth the money instead of getting up at 6am for us older folks. Yo-yo, Yoleny provided us with great poolside bar service. Truly a professional. Super friendly and accommodating. If she was working that day, you knew you would get the best service. Can’t wait to return for our 5th visit.

The experience at Secrets Royal Beach was all that was expected, however, this trip it seems to just improve with time. We enjoyed everything from the lobby to the entertainment venue, to the restaurants, to the pools, to the beach. Our room was centrally located so it was perfect for...

The experience at Secrets Royal Beach was all that was expected, however, this trip it seems to just improve with time. We enjoyed everything from the lobby to the entertainment venue, to the restaurants, to the pools, to the beach. Our room was centrally located so it was perfect for our pathways in any direction.

Just got back from Secrets. I’ve been to a ton of different All Inclusive’s all over the Caribbean over the years and here is my honest review. The resort and property and clean and nicely laid out. The staff for the most part were very good, Kudos to both Alexander...

Just got back from Secrets. I’ve been to a ton of different All Inclusive’s all over the Caribbean over the years and here is my honest review. The resort and property and clean and nicely laid out. The staff for the most part were very good, Kudos to both Alexander (Bartender at the Rendezvous Lounge) and Jose (Swim up pool bartender) Overall the food was good and probably the best nightly entertainment I’ve seen at any resort. The rooms were nice, but was surprised the only liquer in the room was a few beers in the fridge. I heard and read some people say the Preferred rooms were worth extra cost and few who said they would never pay the extra amount again. The drinks were very hit and miss. Easily the worst Pina Coladas I’ve ever had and others there agreed. The restaurants and Buffet were all good. By far the biggest turn off unfortunately happened right at check in. After we checked in the guy (I’ll leave his name out) was WAY to aggressive trying to sell the $200 massage we would get for free. I obviously asked him if there was any catches and he said no. He keep blabbing away and finally I asked him again and he finally said had to go to a presentation. I told him was not interested in that but he kept talking. Then he saw me later in the lobby and came after me trying to do it again. I’ve Never seen anything this bad and it was a huge turn off to say the least and wasn’t expecting that especially from what’s considered a nicer resort. Nothing more of a turn off than someone pressuring you to do or buy something like the way he did. A terrible way to start our vacation to say the least! Yes I’ve had other places approach about it, but nothing quite like this bad. Secrets if your reading this, you need to train your employees way better to not turn people off being so aggressive. Won’t go back just for that reason alone! I’m in sales and would never treat anyone the way he did! A nice resort but I’ve been to RIU’s, Barcelo’s, Sandals and many other All Inclusive’s that were just as good if not better for less price.

Surprised my husband with a birthday trip to Punta Cana. We had a great stay at Secrets. Reuben made the best drinks at the beach bar and kept checking on us the entire time. The nightly entertainment was great and the spa treatment was heavenly. We enjoyed our time there!

Such a great time at a Secrets Royal Beach for our honeymoon! Shoutout to Robert at the preferred club lounge for taking such good care of us and for being the best bartender in the Dominican Republic! Every evening we would sit down at his bar for drinks before dinner...

Such a great time at a Secrets Royal Beach for our honeymoon! Shoutout to Robert at the preferred club lounge for taking such good care of us and for being the best bartender in the Dominican Republic! Every evening we would sit down at his bar for drinks before dinner and when I didn’t know what to order he would give me one of his amazing creations that hit the spot every time!!! Our butler Dayanara was so wonderful and helpful with all our requests! Would 10/10 recommend this resort!!

An amazing experience. The resort is beautiful and the staff is great. If you travel here, you want Dayanara for a butler and you must find which bar Robert Garcia works at. The Man, The myth, the legend! My wife and I had a great time. I highly recommend this...

An amazing experience. The resort is beautiful and the staff is great. If you travel here, you want Dayanara for a butler and you must find which bar Robert Garcia works at. The Man, The myth, the legend! My wife and I had a great time. I highly recommend this resort.