All-Inclusive
Adult-Only
$$$$
Mid-range
Romantic
Who said love and romance can’t be sprinkled with a dash of Hollywood glamour? Make your grand entrance into a dreamy beachfront vacation, tailored for just the two of you. The adults-only, all-inclusive paradise in the heart of Costa Mujeres, Cancun awaits you. It’s not just a resort, but a glamorous escape where you can Vacation Like a Star™ under the mesmerizing Cancun sun.
Experience the private stretch of white-sand beach where the turquoise water kisses the shore. It’s not just about the breathtaking views, but also the chance to indulge in exhilarating pool parties. Soak in the sun, sip on your favorite cocktail, and let the rhythm of the music set your heart aflutter. And when the sun sets, the stars come out to play on the silver screen of your romantic getaway.
Unleash your taste buds in the gourmet restaurants that offer a culinary journey around the world. From the flavors of Italy to the spices of Mexico, every meal is a gastronomic adventure. And as the night falls, the lively bars invite you to toast your love under the starry sky. With every sip, savor the moment and create memories that will last a lifetime.
The modern and luxurious setting of the resort is designed for your comfort and pleasure. Every detail, from the plush bedding to the private terraces, is designed to make you feel like a star. The resort’s amenities extend beyond your room. Take advantage of the Hollywood-inspired spa for a day of pampering or float on the lazy river with a float-up bar for a day of relaxation and fun.
When you’re not soaking up the sun or indulging in gourmet meals, there’s a world of entertainment waiting for you. The resort is home to a variety of entertainment options, from live shows to themed parties. And remember, as a star, you have access to all the amenities at the neighboring Planet Hollywood Cancun.
In the heart of Costa Mujeres, Cancun, a romantic escape awaits you. Whether you’re celebrating your honeymoon or simply looking for a romantic getaway, this resort promises an unforgettable vacation filled with love, laughter, and the luxury of living like a star.
Honeymooners and romantic travelers had an overwhelmingly positive experience at this resort. The spacious resort offered accommodations like swim-out rooms, complete with attentive butlers like Angel, Edward, and Susi who went above and beyond to ensure a memorable stay. Guests enjoyed a variety of activities, great food, and the beautiful beach with soft white sand. The private pools and cabanas provided a sense of privacy and relaxation. The staff, including Miles at the buffet, Vincent by the pool, and Shorty at the front desk, were praised for their outstanding service and warm welcome. Reviewers highlighted the exceptional cleanliness, comfort, and the resort's ability to quickly resolve any issues. They highly recommended the resort for its excellent service, food, and activities.
Miles in the buffet is the friendlys person we have ever met. If you go to buffet ask for miles:) And by the pool Vincent was extremely helpful found us chairs when we didn't have any (5 of us) went out of his way for us was best service we...
Read Full ReviewThe hotel was first class for facilities, food and comfort. The only things that spoilt it for us was the noise from the pool in the afternoons. We had a swim up room that was excellent but did lose the sun mid afternoon and suffer from the pool noise. A...
Read Full ReviewThe resort is big. I stayed in a swim out room, star class in the adult section. The beach was wonderful with soft white sand. The lazy river is fantastic. We had great butlers, Angel and Edward who were very kind and attentive. This is a great place to take...
Read Full ReviewGreat experience. Biggest resort i have been to. I had two butlers, Angel and Edwar. They were the go to for anything you needed. They were in contact with me everyday and provided me with assistance as much as I needed. I would suggest having more vegetarian options. Awesome experience....
Read Full ReviewEdwar and Angel were good butlers and attended to all of our needs while there. The resort was beautiful and staff were super friendly. We had a star class swim out which was awesome to have some privacy in a pool. The food was good, not excellent but I hear...
Read Full ReviewMy husband and I had the best time celebrating our anniversary at this resort. We stayed in the junior suite, Oceanview. Star class side. We had a day butler Susi and a night one Molly. Both of these ladies made sure that our trip was a very successful and memorable...
Read Full ReviewHad a terrific time during our all-inclusive 3 night stay. We stayed on the adult side of the resort and the rooms were really clean and the villas we stayed in had a great swim-out pool and nice cabana which was excellent and provided privacy.
We came back Saturday and had a great time . We had an issue with our room being musty when we first got there but they moved us quite quickly and checked in on us for the rest of our stay. We read a few negative reviews before we went...
Read Full ReviewI visited this location for my birthday. Overall it was a decent experience with the food options, ambiance, and service; however, I am very particular about rooms. It had a slight stench to it but I was able to move pass it because this was gifted to me. But then...
Read Full ReviewWe stayed here February 26-March 3 in a star class swim out suite in the Adult Scene. We had a corner room with a view of the ocean and it was perfect for us. We were also steps from the Adult Scene pool, which was nice. Overall, the food was...
Read Full ReviewThis was our 5th visit here, so, obviously we love it. We got in late in the day and check in was a breeze. Reception name tag said Trainee but he seemed knowledgeable, He told us the resort was at capacity & couldn't move us to a higher floor. Our...
Read Full ReviewThis is a great resort. Fantastic food and facilities. More suitable evening entertainment would be appreciated on the adult side. Also the issue of sunbed reserving needs to be addressed. Particularly enjoyed Braza grill for breakfast and evenings. Manuel deserves a mention for his charming service :)
They lie to you about everything. Manager Issac of star class stated 2k refund and then held me hostage at the hotel threatening police if I didn't pay another 2k. This place is awful. I felt extremely uncomfortable. Stay far away from. So paid an extra 2k and then missed...
Read Full ReviewOur stay at Planet Hollywood Cancun was mostly enjoyable, but there were a couple of frustrating issues that made it less than perfect. One of the biggest disappointments was the struggle to find a lounge chair by the pool or on the beach. By as early as 7:30 AM, nearly...
Read Full ReviewI must begin this review with a very warm Thank You to the amazing ARACELY who generously upgraded us to Star Class and all of the services that come with it. The Star Class team is in a league of their own and are always very attentive and more than...
Read Full ReviewI usually don’t write reviews, but I want to take a few minutes to express my sincere appreciation for the exceptional service provided by Yomelly and Jerry, my personal agents, during my recent stay at Planet Hollywood Cancún. Their dedication extended far beyond the typical duties associated with a personal...
Read Full ReviewWe thoroughly enjoyed our stay at Planet Hollywood Cancun Adulting Scene. We wanted a place where we can do whatever we want and this resort and staff made it happen. Our butlers, Yomelly and Jerry, were absolutely phenomenal. All reservations and anything we needed was handled quickly and with impeccable...
Read Full ReviewPlanet Hollywood Cancun Adult Section Review - March 8, 2025 In early March, my wife and I were looking forward to a much-needed getaway and after some careful consideration, we decided to proceed with our vacation to Planet Hollywood Cancun despite some ongoing concerns about travel. We’re so glad we...
Read Full ReviewService was fantastic. Food was good at most restaurants. Beach was nice but a lot of seaweed but that’s apart of nature nothing can be done about that. They cleaned the beach daily. The entertainment was ok but found it repetitive. The accommodations were great. Overall it was a great...
Read Full ReviewBeautiful resort, very clean. The service was phenomenal. Best service I've ever had. Didier (Spiderman) was great. He brought us all our drinks while we relaxed on the beach & helped with anything we requested. I liked that they have staff at the beach and pool area that will take...
Read Full ReviewWe just got back from staying for 4 nights adult scene star class. Great experience! Our butlers Angel and Edwar went above and beyond making our stay a fabulous experience! The food was good. Always seemed like there was some form of entertainment. The spa was amazing!
The restaurant Braza is extremely delicious, great food and service. Thank you to hostess Hannya and the waiter David. Thank you The variety of appetizers and all kind of yummy meats. Drinks and deserts are very good .👏❤️😃😀👏👏👏🎈🍎👍
We enjoyed nearly everything about this resort, food and room service was excellent. Be warned however: If you are not out around 6:00am to claim a pool chair, you won't be finding one available after you finish breakfast. There are not enough pool chairs for everyone at the resort, and...
Read Full ReviewWe had a great experience at Planet Hollywood Cancun. The food was great at every restaurant, the rooms were clean and the staff were very courteous and provided great service. Our butlers, Edwar and Angel, were top notch! They went above and beyond and were proactive in addressing all of...
Read Full ReviewHad an excellent time at the Braza grill steakhouse, a spotlight on the adult side. Everything is truly wonderful. Carlos Ventura is amazing, he gets whatever you’d like to try from various types of steaks, chicken, lamb, pineapple to any drinks.
The resort is quite nice. Good to very good food and staff. The resort is starting to look a little beat up given its young age. The beach is beautiful!! The problem with this resort is that profit is totally placed before customer service. There are some real issues with...
Read Full ReviewThe experience that I have here is when I asked the blower machine is not working.i call 2 times I expected to change to give one but no one give to me.secondly when I went to adult scene and one of the visitor to tell me that he paid the...
Read Full ReviewHaving a great time, only drawback is there is a lack of patio chairs for guests. Food is good at certain restaurants, buffet is hit it miss. Everyone is super friendly, and service overall was excellent. Helin specifically was super helpful!
We had an amazing time! Hard to find a chair at the adult pool but we enjoyed the lazy river and went to kids pool (even without kids) and still had a blast - no line at the bar hahah. Foods been awesome as well! Helien was fantastic and helped...
Read Full ReviewRoom was great after we switched to one that didn’t smell like mold. Sand on the beach was great but the water was filthy. Drinks were hit and miss. Could tell the alcohol was cheap/watered down. Sugary drinks were great. Spa was awesome and Arleth was so helpful and friendly...
Read Full ReviewExperience was excellent from the beginning. The staff here is very kind and accommodating! We have had a great time and are very impressed with the spa services as well! We loved our massages and hydrotherapy. The pool and drinks were great as well. Arleth was so helpful and knowledgeable...
Read Full ReviewYsmael at Gusto was the greatest and kindness server ever! He knew what I needed and brought them us. We had a great time with his perfect service at Gusto! The food is great and fresh, and people are very friendly. I definitely want to visit again and strongly recommended!...
Read Full ReviewThis place is amazing and the staff is so generous and kind! The star of my visit was Joshua from guest services. He made mine and my finance experience so magical. The food was delicious and the drinks were great. The pool chairs do fill up fast but the swim...
Read Full ReviewEdwar and Angel made our stay a memorable one. We were lost the first day til these two butlers used What’sApp to communicate with us, this was very beneficial as we are deaf. They took care of everything, made all our dinner reservations, checked up on us daily. We have...
Read Full ReviewThe Italian restaurant Gusto at planet Hollywood was amazing. The perfect way to celebrate my birthday. All the waiters came out to sing Happy Birthday. Our server Ismael was so attentive throughout & the food was delicious! I also had one of the servers ding to me in Spanish in...
Read Full ReviewWe loved our trip! We were celebrating our 40th anniversary and decided to go to Cancun. Planet Hollywood was the perfect spot. The location was beautiful. Everyone from the wait staff in the restaurants, bartenders, pool attendants, pool wait staff and especially our attendants made us feel like we were...
Read Full ReviewThe Planet Hollywood Adult Scene was the most amazing holiday I have ever experienced! From the moment we arrived to the time we departed, we were looked after with 10+ Star Service. Our Butler’s Angel and Edwar were 1st Class and were at our beckoned call to provide anything we...
Read Full ReviewLovely italian restaurant Gusto, waiter Ysmael was fantastic looked after us very well. The restaurant is in a lovely location and the view from outside is beautiful. Great choice on the menu and food was lovely.we have been twice now and already booked to come back a third time.
One of the best resorts I've been! In the star section pool go in Aniha's section she was super efficient!!! Our 2 concierges Jerry & Yomelly made sure we were well taken care of. They made our stay incredible! Would go back in a minute!! Food was great, water so...
Read Full Review2nd visit to PH in Cancun. Stayed in adult section, star class. Very big shout out to our butlers, Jerry and Yomelly. Unpacked for my wife, made all dinner reservations, decorated our room for anniversary, checked on us each day to see if we needed anything. Food very good- favorite...
Read Full ReviewVisited first week in May 2025. Really Enjoyed it. Resort was exactly what we were looking for. We paid for Adults only star class. I would still take star class but not sure we needed the adult Only section. Depends what you are looking for. We don’t use the adults...
Read Full ReviewExcellent resort and butlers Edwar and Angel @ planet hollywood. The drinks and food were fantastic. I even snuck a few rides down the secret slide. We enjoyed the lazy river and spent much needed quality time with loved ones. The butlers made our trip easier with on the spot...
Read Full ReviewAsk for Edward and angel for you butlers they are excellent. Attentive and prompt. Communication was top notch Try the spa. It does not disappoint. The swim out room was private and provided romantic ambiance. Mere words cannot express what a wonderful vacation we had
Would highly recommend Planet Hollywood Adult Scene! A lovely welcome when checking in, room was just like pics when booking (and kept clean by Elias), bed was huge and super comfy, Balinese beds made up by our butler Edwar, view looking out to beach and beautiful turquoise sea, most food...
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