The Royal Cancun All Suites Resort

Our kids love Kids Club! Piñata Fridays are a hit every year!! They enjoy all the activities, including making pop-its, slime, sensory balls, bracelets, face masks, pintacaritas, water balloon fights, and playing with the other kids. This year they even celebrated a kid's birthday in Kids Club. Corina and Paola are absolutely wonderful, and my daughter even ran up to Corina on her lunch break to show her the crab pinchers she found. They truly love and remember the kids, and it shows every year!

I have been coming to this resort since I was a child, arriving with my parents and feeling an immediate sense of joy the moment we stepped through the doors. What makes this place extraordinary is that, decades later, my own children now feel that same excitement. It is a rare and beautiful thing to watch them fall in love with the very traditions that shaped my childhood. I still remember the warm welcome at the entrance, always made special by Jeremias. As a kid, that greeting felt magical, and to this day it carries the same heartfelt sincerity. My children now run toward the pool just as I once did, and they experience the same delight in picking up their clean, perfectly folded towels and being greeted by Pascual and Mizael. There is something profoundly meaningful about seeing them enjoy the exact moments that meant so much to me. The gardens have always been another source of joy. The care and dedication of the gardeners have kept them immaculate year after year. Their work creates an atmosphere of calm and beauty that elevates every stay. Walking through those well‑maintained paths has always been one of the most relaxing parts of our visits. I also want to give a huge shout‑out to the Kids Club, especially Cori and Paola. Leaving our children in their care means knowing they will have fun, make friends, create wonderful arts and crafts, and feel completely safe. They enjoy themselves so much that they never want to leave, and as a parent, that peace of mind allows you to truly relax and enjoy your vacation. Another special part of our experience is the pottery studio with Manuel and Claudia. It has become a must‑do activity for us. The environment is calming, the company is fantastic, and the process itself is incredibly enjoyable. After Manuel adds his artistic touch to the pieces, you feel like a true Mexican artist yourself because the finished products are always beautiful and full of character. I am also deeply grateful to Laura, who keeps our villa clean and pristine throughout our stay. Her attentiveness, care, and consistency make a tremendous difference. She is always aware of what we need, often before we even ask, and her dedication adds a sense of comfort and ease that we appreciate more than words can express. This year, we also had an unforgettable experience thanks to Luciano from Thomas More. He coordinated the most extraordinary visit to the aquarium, where my daughter began her birthday celebration swimming with dolphins. Later at the Kids Club, Cori and Paola continued the celebration with a piñata and gathered all the children to sing happy birthday. It was a truly memorable moment that made her day incredibly special. These individuals, and many others, have shaped not just memorable vacations, but cherished family traditions. Their kindness, dedication, and genuine care are what make this hotel feel like home.

You can't go wrong here, the beach is not the best, but overall, the quality of the resort is world class. The food and the staff were absolutely amazing there was not a single moment where I felt unsafe here the security is around the clock and if you need anything somebody is always there to help you. The location is excellent you only need to walk about 5 minutes to get to the marina if you want to go to the island or want to participate in Marine activities

this resort is very nice for large families but if you are looking for things to do after 5 there is nothing to do we had to leave the resort because there was nothing to do but if you wanna just chill and don't want to do any activities then this resort is perfect very clean staff is great food was 3 options but was so good pool was clean never crowded we had a great time i wouldn't stay again because my kids was bored just at the resort itself

We stayed here to celebrate my son & his best friends's graduation from high school. Both will be leaving for college soon. Everyone thoroughly enjoyed our stay at this resort! It was clean and well appointed! The Palapa is an enjoyable outdoor restaurant right on the beach. La Trattoria serves delicious Italian food with a poolside view. The Royal Market had everything we needed to cook breakfast in the mornings and snacks & beers for sitting poolside. We visited the sister resort, The Royal Sands, using the free shuttle and had a great time there too! Lounge chairs under straw palapas right on the beach are readily available at both resorts. The location is just a 5 minute walk to the ferry building that will take you to Isla Mujeres. Ubers are easy to get and take you on your excursions or restaurants/stores outside the resort. They pick up on the sidewalk of the resort but will return you to the lobby area. I liked that the main bedroom with bath was upstairs for added privacy and there was a 2nd bedroom with twin beds downstairs & a Murphy bed in the living room. So everyone in our group slept comfortably in their own beds. We would definitely stay again and would highly recommend it to anyone interested.