Hyatt Zilara Cancun

by Hyatt

All-Inclusive

Adult-Only

9.4
Excellent
Our Rating
5-star hotel
4.7
Rating Image
14629 TripAdvisor Reviews

$$$$

Great View

Green

Luxury

Romantic


Indulge in the epitome of luxury and romance at Hyatt Zilara Cancun, an adults-only, all-inclusive haven nestled along the pristine shores of Cancun’s Hotel Zone. From the moment you step foot into this intimate yet inviting retreat, you’ll be captivated by traditional Mexican warmth blended seamlessly with modern elegance. As a haven for honeymooners, Hyatt Zilara offers spacious and exquisite suites boasting breathtaking Caribbean vistas, providing the perfect backdrop for your romantic escape.

Prepare to be enchanted by a plethora of upscale amenities and attentive service from a dedicated staff. With a focus on redefining the all-inclusive experience, Hyatt Zilara Cancun treats you to a diverse culinary journey at six gourmet restaurants, where every meal is a culinary masterpiece. Indulge your senses with ocean-inspired spa treatments at The Spa, the only ocean view spa in Cancun, or bask in enhanced pool and beach butler service for an extra touch of luxury. Whether it’s exploring wine and spirits tastings or embracing a host of activities, your honeymoon at Hyatt Zilara Cancun promises unforgettable moments and unparalleled romance.

Seamlessly blending sophistication, relaxation, and adventure, Hyatt Zilara Cancun sets the stage for an adults-only paradise where your honeymoon dreams come true amidst the stunning backdrop of the Caribbean Sea.

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What Honeymooners Love Above Hyatt Zilara Cancun

Summary of Verified Guests at Hyatt Zilara Cancun

Honeymooners and romantic travelers praised the Hyatt Zilara Cancun for its top-notch service, luxurious amenities, and variety of activities. They particularly enjoyed the food at the Maria Marie, Asiana and Vista restaurants, with some mentioning specific staff like Leo and the activities team for their excellent service. The resort's fitness offerings, including yoga and pilates classes, were highly appreciated, with special mention of the instructors Jose and Diana. Many guests loved the beach cabana, the breathtaking beach and ocean views, and the entertainment, especially the Tenor Trilogy act. The rooms, particularly the presidential suite, were described as amazing, with comfortable beds and prompt room service. Many also praised the staff's friendliness and professionalism, with several mentioning staff members by name for their exceptional service.


Reviews of Hyatt Zilara Cancun

Another tremendous at zilara cancun

Tripadvisor App Write a review, make someone's trip What would you like to review? Pick up where you left off One Hour Saint Louis Cemetery Number One Walking Tour New Orleans, Louisiana 1.0 of 5 bubbles 2.0 of 5 bubbles 3.0 of 5 bubbles 4.0 of 5 bubbles 5.0 of...

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Smoothies, Sun and Fun

The smoothie’s in the morning were great I really enjoyed the RD Jasmine Fromm. Yoga was very nice Rooms are amazing. Especially the oversized bath/ hot tub And the food did not disappoint It’s a smaller resort. But that’s what I loved about it


Another Great Stay!

This is our 12th year at the Hyatt Zilara Cancun. We love coming back and experiencing the hotel, the pool and the amazing clear waters of the Caribbean Ocean. It would not be the same without Luis Alvarado at the Concierge/Front Desk, he so professionally helped us in every way...

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Zilara - exhilarating!

We had a wonderful trip and we were very well taken care of by the staff! The concierge team was absolutely on point. Our room was amazing (presidential suite upgrade) highly recommended. Beach cabana was amazing as well. Best part is it’s an hour and a half flight from Tampa!

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Incredible stay

Hyatt Zilara was an unforgettable experience. The service that we received during our time was nothing short of incredible. Our server Emmanuel at Marie Marie, Mateo at chefs plate, Carlos the photographer, Emmanuel at the spa, Ruben our server at punta vista, Julian at spice buffet, Arturo at the front...

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Cancun is back to being safe and fun!

Fantastic!!! Cancun is back to being safe and fun again! No soldiers were required. The property was amaculate. The food was excellent and the entire staff was incredible! The Lifeguard was extremely diligent and made sure that all the swimmers were safe. Also, the beach bartender did a great job...

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An honest review

We stayed at Hyatt Zilara Cancún from 3/2-3/8 and loved everything about it. Pros: The location, the size, the staff, the beach, the food, our room, our balcony, the entertainment, the housekeeping, etc. We had a great time at the foam party and doing pool activities like water aerobics and...

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Special getaway

The beach and ocean at this resort are absolutely gorgeous. The resort is very luxurious and the staff was very friendly. The food was incredible. Really enjoyed Maria Marie restaurant with our favorite waiter Leo. The white night was special. Also their gym was on par with upscale membership gyms....

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Absolutely amazing

This hotel is amazing, from arrival to departure. All amenities were great, the staff however are on another level. Our favourite restaurant was Punta Vista!! We were honestly there every day. The hostess Monica who is so sweet attentive and professional was absolute amazing, she introduced us to Chef Gerardo...

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Perfect paradise!

We had the absolute best time! Eduardo (server) took such amazing care of us in our cabana and was so friendly! We never waited for anything! Shirley and Xoch gave us the most perfect beach massages! They were so friendly and kind! David and Ivan are so accommodating and made...

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Best Adults only in Cancun!

Amazing!! Beautiful beach & resort with fantastic food and staff! This is my second time at Hyatt Zilara once you go, you will want to go back. Thank you to FVE I had a fantastic opportunity teaching stretch and HIIT classes. Pepe and Diana are so wonderful and knowledgeable. They...

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Fabulous as usual

Just back from annual winter break at Hyatt Zilara fabulous as always. Service and staff were absolutely fantastic. Special shout outs to Rossy in the spice buffet who took care of us with a bright smile every morning and Ivan the pool concierge. Entire staff at Marie Marie who were...

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Amazing service at Hyatt Zilara, Cancun

I just wanted to say that in all my years travelling the world and staying at hotels, I have never come across such amazing service from all of the staff that we have received in our stay at the Hyatt Zilara, Cancun #HZLC. I’d particularly like to call out Oscar,...

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Nice

Hyatt Zilara Cancun is the best all inclusive resort we have been to in a long time . No complaints, great food and drinks, and of course the superb beach location. - ocean view,


Fab hotel

Hotel location is fantastic - on the Cancun hotel strip but the beach is still relatively private. Hotel itself is gorgeous - large lobby in the centre with bar and entertainment area, a la carte restaurants are separate in a garden area which made them feel more intimate. Hotel has...

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Honeymoon - Best hotel in Cancun - Must Read

Amazing honeymoon trip. Best hotel in Cancun. Nightlife is great on resort so never a dull moment and there are shows bars, restaurants, lounges and performances in the lobby all night long. My husband and I are in our mid 30s and we had a great time. It’s not a...

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Quick Birthday trip to Hotel Zone

Overall, a great place to stay in the hotel zone! Loved the architecture and rooms. Restaurant options were few but they were all great. Shout out to Giovanna and Chef Pablo and Marcos at Asiana for taking care of us, and Fredy for the special birthday treats! Loved that the...

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Thank you to Oscar

We would like to sincerely thank Oscar Mariq Marie for his exceptional service during our stay. Despite the busy Christmas season, Oscar served us with genuine kindness and professionalism. While some servers understandably looked tired from the holiday rush, Oscar stood out with his warm attitude and composed manner. From...

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Best all inclusive in Cancun, hands down!

Hyatt Zilara Cancun is the best all inclusive resort I have every stayed at. There are several reasons but the main reason is the location. Every single room has an ocean view, and overall the resort is located right on the beach so you're constantly hearing the ocean waves and...

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Perfection

Absolutely perfect! Clean and spotless Food amazing Staff beyond friendly Entertainment great spa was wonderful too Pools were amazing and the beach was spotless and white sand ! I have told everyone I know to book here ! Just need air conditioning in the lobby for the entertainment


An Absolute Amazing Experience in Elevated Hotel & Management

What a fantastic experience, but first let me comment on Ms. Evelin Garcia, Duty Manager. What a truly consummate and knowledgable professional. Evelin made our experience very personal and pleasurable. Honestly, we had a few hiccups on the way to the hotel, but once there Evelin made it all better...

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Excelente Stay!!

Patricia is the absolute best massage therapist on the planet at Zen Spa!! Great food, clean, safe and very friendly staff. We came the last weekend before renovations closure x8mos. Will definitely be returning and recommending to clients. I noticed some areas in need of aesthetic improvements. Although we visited...

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Couples getaway

We had a great experience at Hyatt Zilara, thanks to Abimael, our attender. He was incredibly friendly and attentive, making sure we had everything we needed. He was quick with our drink orders and always had a warm smile on his face. Truly made our time by the pool even...

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Exceptional Spa

Exceptional spa. I had the maya massage which was a great experience in itself. Incorporating 4 techniques to give you a complete massage experience. I also loved the hydrotherapy. I was shown around by Bertha who introduced me to each concept of the hydrotherapy before my participation. She made the...

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A dreamy stay that’s even better the second time…

My husband and I just stayed for eight days at the Hyatt Zilara Cancun for the second time as guest instructors with the Fitness Vacation Exchange after staying last September. It’s safe to say we enjoyed it even more this stay! Every moment at the resort is so excellently crafted...

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Home away from home

The level of service and care provided by the staff cannot be matched. I went during my birthday and they made it so special. Love that they offer fitness classes at no extra cost. Also, you are able to get a cabana for free. Cannot wait to go back!