All-Inclusive
Nestled along the pristine shores of Playa Paraíso in Mexico’s Riviera Maya, the Iberostar Grand Paraíso stands as a testament to top-tier luxury, offering honeymooners a tranquil and exclusive retreat. This 5-star haven is designed for those seeking quiet relaxation, impeccable service, and an unforgettable romantic experience.
Beachfront Bliss:
Situated directly on the long, fine sandy beach of Playa Paraíso, the resort provides a picturesque backdrop for couples to unwind and enjoy the breathtaking beauty of the Riviera Maya. The gentle lull of the waves and the soft sands create an idyllic setting for romantic strolls and moments of pure serenity.
Top-Tier Luxury:
Iberostar Grand Paraíso epitomizes luxury with its 5-star accommodations, ensuring that every aspect of the honeymoon experience is marked by opulence. From elegantly appointed rooms to lavish suites, the resort’s commitment to excellence is evident in every detail, promising an indulgent stay.
Tranquil Atmosphere:
Catering to those seeking a peaceful escape, the resort exudes a quiet and relaxing atmosphere. It provides the perfect ambiance for honeymooners to connect, celebrate, and create lasting memories in an environment designed for tranquility.
Personalized Service:
Honeymooners are treated to a level of service that goes beyond expectations, with butler and concierge services available to attend to every need. The personalized touch ensures that each moment of the stay is tailored to the couple’s preferences, adding an extra layer of luxury to the experience.
24-Hour All-Inclusive Service:
The resort’s commitment to providing an exceptional experience extends to its 24-hour all-inclusive service. From gourmet dining to premium beverages, couples can savor a diverse array of culinary delights at their leisure, further enhancing the overall sense of indulgence.
Exquisite Dining Experiences:
The resort’s a la carte restaurants add a culinary dimension to the honeymoon experience. Whether enjoying a romantic dinner by the beach or savoring gourmet creations in an intimate setting, the dining options are designed to elevate the overall experience of the couple.
In conclusion, Iberostar Grand Paraíso is a haven of luxury and tranquility, offering honeymooners an exquisite escape on the shores of Playa Paraíso. From the beachfront bliss to the personalized service and top-tier amenities, every element is crafted to create a romantic retreat that lingers in the hearts of couples long after their stay. It’s a destination where love meets luxury, making it an ideal choice for those seeking an unforgettable honeymoon experience in the Riviera Maya.
Travelers highly praised Joia Paraiso by Iberostar for its exceptional service, beautiful views, and numerous activities. The resort was described as “palatial” with a tranquil ambiance, and the Presidential Penthouse was particularly applauded for its spaciousness and luxurious amenities. The food and drink options were highly rated, with a special mention for the Japanese restaurant and beachside lunches prepared by Chef Yahdir. The staff were lauded for their attentiveness, helpfulness, and friendliness, making guests feel special and well-cared for. The grounds were meticulously maintained, and the entertainment, including yoga classes, coloring activities, and nightly performances, added to the overall experience. Despite the occasional issues with dinner reservations and cabana availability, guests expressed their intentions to return, citing the resort as a slice of heaven.
Best hotel, best activities. Everything is so nice and pretty and clean. Beautiful views, great pools, wonderful spa. The staff are so nice. Thanks especially to Cinthia and Ianko, the yoga/pilates instructors. And to Viridiana from the entertainment team. I even did an activity coloring a cotton bag tote. So...
Read Full ReviewReview of JOIA Paraiso by Iberostar – February 12 to 25th. If I had to summarize the resort, it’s palatial. Everywhere you walk, it's beautiful. The inside and outside of the buildings are like a palace on the ocean, yet they are so comforting and mesmerizing as you walk through...
Read Full ReviewWe recently stayed at Iberostar JOIA Paraiso from February 21st to February 28th, and it was truly an incredible experience. We opted for an upgraded beachfront room, and it was absolutely worth it. Having direct access to the pristine, well-manicured beach made all the difference. The beach service was outstanding—perfectly...
Read Full ReviewWe have previously visited Iberostar properties and have loved the privacy and pampering of the adults only butler's suites. Others had told us that if we liked other Iberostar's, we would LOVE Joia in Riveria Maya. We booked 5 days in an beach view butler's suite. There were positives, but...
Read Full ReviewJoia Paraiso is the luxury adult only end of this sprawling 5 hotel gated resort complex. My husband and I just returned from another great stay at the Iberostar Paraiso Grand which was renamed Joia Paraiso since our last visit June 2024. This is our 10th stay at the Joia/Grand....
Read Full ReviewWe are repeat visitors to the Iberostar Grand, now Joia, and Iberostar members. This visit surpassed everything that we have experienced in the past. We understand that the resort closed in August for a refresh and it truly shows! The resort is absolutely gorgeous. At our last visit, we played...
Read Full ReviewDisappointing Experience at JOIA Paraiso by Iberostar Our stay at JOIA Paraiso started with an immediate upsell offer to upgrade our room with butler service to an oceanfront view. While the view was stunning, the butler service felt more like a tactic to schedule a breakfast meeting and pressure us...
Read Full ReviewWe just got back from a romantic trip to Joia Iberostar Paraiso. Here’s our experience: CHECK-IN: We were picked up at the airport without a hitch. Though we checked in online ahead of time, it took us a really long time to get out of the lobby and then they...
Read Full ReviewBack up to 5 stars, largely based in what I’ve heard about changes coming. The big reason for reducing to 4 stars last September was the management decision to stop taking dinner reservations at the a la carte restaurants and the resulting issues. We were able to overcome those issues...
Read Full ReviewThere are so many reviews of this wonderful resort so it is daunting to think that I can add anything new or different. That being said, everything about this resort is first rate and extraordinary. The food is amazing, the grounds pristine, the rooms roomy and as well equipped and...
Read Full ReviewWe arrived january 15th to joia iberostar and as always have been, all was amazing! As usual we had our buttler Fatima, excellent attention, always there when we needed it, the mexican racoon had my wife crazy. Our concierge Miriam with cool tattoos, also top notch service, since arriving, she...
Read Full ReviewWe have just returned home after two weeks in "paradise". As we reflect on our 17 visits to Joia Paraiso Grand, it’s clear that this resort holds a special place in our hearts. Each stay is a reminder of the exceptional service, beautiful surroundings, and unforgettable experiences that have made...
Read Full ReviewOur stay in Iberostar Joia Paraiso was amazing and impressive. The level of care and attention to the minimal details is astonishing. The hotel premises ( starcafe , restaurant, and spa etc. ) are sophisticated and cozy. Our very special thanks to our hotel concierge agent Lubasha - she is...
Read Full ReviewThis was our seventh vacation at JOIA Paraiso. As usual we were warmly welcomed and luggage delivered to our garden view room in short order. We generally spend our days at the quiet pool, relaxing. There are both lounge chairs and day beds available under individual shade pergolas, however the...
Read Full ReviewMy wife and I have just returned from a rather cool/cold cloudy week at JOIA Paraiso. This was not a problem for us ( the staff were more challenged) and in fact we enjoyed a fantastic week. For 30 years we have travelled to this area of Mexico ( and...
Read Full ReviewCynthia, the Zumba instructor, was so incredible! She’s so fun, supportive and brings high energy fun!! The entire resort has been a great experience with high quality service, food and cleanliness. They take food allergies very seriously and are very accommodating.
This is our second time at this resort and we couldnt be happier. The entertainment staff - Mala, Bede, Luis, Viedma, Carlos were so fun and made us feel so special. Every member of the staff is so friendly and does their best to make your stay as great as...
Read Full ReviewWe booked the Villa Suite at Joia Paraíso by Iberostar in Cancún and got an incredible deal. The booking process was smooth, with only a slight hiccup upon arrival — there was no one immediately available at the airport to greet us. However, the staff quickly arranged our private transportation...
Read Full ReviewThe staff, the grounds, pools, rooms and food were all exceptional. We were constantly asked if we required anything or if any improvements could be made. Special shout out to Sacnite for ensuring we got the room we wanted. Thank you Joia, it was fantastic
We visited once again 8 nights at this fantastic resort in March 2025 where a 5 star is truly well deserved relative to many resorts we have stayed at. The restaurants excellent food and service. We enjoyed many of the night shows, but the staff are really welcoming and do...
Read Full ReviewThe JOIA in Riviera Maya has been the most amazing trip we have ever taken. We came for a few days this month for a friend’s wedding and upgraded to the JOIA and couldn’t be happier that we did. Transfer to JOIA was so easy and safe. Check in was...
Read Full ReviewThis resort is by far our favorite of all the resorts we have stayed at on the Riviera Maya. We were there for 14 days of peace, relaxation and great food and it did not disappoint. We spent most of our time at the beach - when we were there...
Read Full ReviewOnce again a wonderful vacation at JOIA Paraiso. This was our fourth trip to the resort and will definitely not be the last. Pros: The staff is absolutely amazing. Everyone is helpful and friendly and you could not ask for better service. Everyone at the lobby bar, especially Antonio and...
Read Full ReviewWe were somewhat apprehensive of the "Legado" Mexican Restaurant especially since it had a new menu. We shared these concerns with Restaurant Manager Janeth upon our arrival. She reviewed the menu with us and pointed out her favorites. Norberto took our drink order and Janeth returned with Chef Angel who...
Read Full ReviewBased on reviews I had very high expectations coming in, and full disclosure - that may be a part of the issue. I’ll break down my review individually; Food: 2/10. I left this resort so hungry and ready for a good meal. I get everyone has different salt preferences but...
Read Full ReviewGot to witness the new tables & chairs being unpackaged at Bella Vista for outside dining-asked all over where Myrna was located-finally someone said she was a butler in the main building and there she was-just doesn't seem the same without her personality around the pool-food was great-room was great-all...
Read Full ReviewMy husband and I are Iberostar loyalists and stayed at this beautiful resort last May, loved it so much and could not wait to come back this year. However, unfortunately, so far our experience here has not been the same. Started with a longer wait than usual for check in...
Read Full ReviewOnce again I am writing my review before our trip is completed. It is for those of you that are still on the fence, deciding whether or not to pick this hotel for your unforgettable trip to Caribbean. I personally have a full trust in this hotel, so my choice...
Read Full ReviewWe have been enjoying Iberostar vacations along the Riviera Maya for over twenty years. This was our second time to the JOIA (recently renamed from the Grand). My wife and I were celebrating our wedding anniversary, just the two of us. I am thankful to Yaska who helped arrange for...
Read Full ReviewHi Trip Advisor community! Just got back yesterday from the JOIA Paraiso by Iberostar. Our first visit to this property. Couldn't wait to get my review on here. As always, I'll try to give you the most important information you will need that will help you decide if this property...
Read Full ReviewWe have booked our next visit - of particular note for this review is that we travel extensively and have NEVER returned to a hotel, usually wanting to try something new… but this one has us coming back for seconds. The property is everything you hope for when you book...
Read Full ReviewOverall a great experience with a few reservations. First of all the staff was fantastic. Aiming to please and professional. The resort is spotless and very well maintained. Our room was spacious and quiet. Food was very good for an all inclusive with multiple choices. The Italian was the weakest...
Read Full ReviewWe read the reviews for JOIA in Travelocity prior to going and we had hesitation--primarily the reviews pertaining to the age of the hotel. When we arrived, we were not bothered by the age in the particular section where we stayed because it was so well maintained, the ocean view...
Read Full ReviewMy husband and I went to Joia for 5 nights to celebrate his 40th birthday, and felt it was the trip of a lifetime. We’ve previously been to Live Aqua Cancun and to another AI in Puerto Vallarta, which were also enjoyable, but this trip was the best. We did...
Read Full ReviewHighly recommend this adult only resort. Great food and beverages. Nice suites. Clean rooms. Friendly service everywhere. Very friendly service from our concierge, Magda, and our coffee barista, Montse! Fun variety of entertainment every night. And we loved the different pools; quiet, spa and fun party pool with swim up...
Read Full ReviewPerfect tip, fast and professional check in and out, superb service, good food. We booked the basic room with Apple. Upon Arriving we were greeted with specialty drinks and snacks. Sac that women that checked us in offered a discounted upgrade to a beachfront walk out suite with butler service...
Read Full ReviewOur stay at Iberostar Joia Paraíso was absolutely great. The butler service was top-notch. Always attentive, thoughtful, and perfectly timed. Luxurious atmosphere from start to finish. Huge shoutout to Mirna and Atalia. They went above and beyond to make our experience unforgettable. Their warmth, attention to detail, and personalized care...
Read Full ReviewI would go a 4.7. There are a few things keeping it from a full on 5. Beach. 2 good days of 5. They work all day keeping it as clean as they can. Lots of rocks in front of the hotel. Sargasso is the spawn of Satan. Not the...
Read Full ReviewWe were here 2 years ago when it was the Iberostar Grand. You would be hard pressed to find better food anywhere in the world. This time around? Food was horrible. No consistency. Hibachi was an absolute nightmare. Menus much smaller. Breakfast buffet was half of what it used to...
Read Full ReviewThe resort is beautiful. Staff always friendly and helpful. Food was delicious and best we've experienced at many resorts. Entertainment every night enjoyable. Pool and beach area wonderfully laid out and maintained. We'll visit again!
This was 14 visits to Iberostar Grand/Joia. Cannot thank enough for service, food, rooms, entertainment, quality time and pampering from entire staff Iberostar Joia. 1, Transportation: flawless. Not even 5 minutes after customs in Cancun, we were in the shuttle on the way to Resort. On the way back to...
Read Full ReviewIt’s not often that I take the time to write a review—but when an experience is this extraordinary, it truly deserves the recognition. My fiancé and I are seasoned travelers from South Florida, well-acquainted with luxury properties in downtown Miami and South Beach, and accustomed to fine dining and high-end...
Read Full ReviewWe loved everything about JOIA. The food was great. The entertainment was really good. All staff were friendly and fun. You could relax or join in the games by the pool. The drinks were NOT weak. Many restaurants to choose from. The Beach had seaweed, but you could walk down...
Read Full ReviewThis was our fourth stay at the now renamed Joia Paraíso Cancun and it was absolutely unforgettable, largely thanks to the incredible staff who went above and beyond to make our experience truly special. We enjoyed the quiet pool. But if you wanted activities at the main pool it offered...
Read Full ReviewDo it. They say in life, you get what you pay for. In regards to JOIA, the rule is no exeption. Yes it costs a little extra but it is worth every penny; get the butler service, get an ocean front room with a balcony, have the foie gras, have...
Read Full ReviewWe come to Riviera Maya every summer, and the Grand/Joia checks all of the boxes for us! We can’t say enough about the wonderful staff who really make this resort special. I was looking forward to seeing Mirna at the pool again this year, and was sad when we didn’t...
Read Full Review