Nestled between the lush tropical jungle and the crystal-clear turquoise waters of the Caribbean Sea, Palmaia – The House of AiA emerges as the epitome of sustainable all-inclusive luxury, offering honeymooners an enchanting blend of seclusion, tranquility, and opulence. This secluded sanctuary, with its swim-up suites, jungle spa, plunge pools, infinity pool, swim-up bars, butler service, gourmet restaurants, private beach, and 24-hour room service, stands apart as a haven of romance and indulgence in the heart of Playa Del Carmen.
Secluded Sanctuary:
Palmaia – The House of AiA is a haven of seclusion, where couples can escape into a world of tranquility surrounded by tropical jungle foliage and the serene waters of the Caribbean. The resort’s commitment to sustainability enhances the natural beauty of its surroundings, creating a harmonious environment for a romantic getaway.
Luxurious Accommodations:
The oceanfront suites at The House of AiA are exquisitely designed to complement the stunning ocean views and offer an intimate retreat for honeymooners. Elegant decor, holistic amenities, and thoughtful touches create an unparalleled atmosphere of luxury, setting the stage for unforgettable moments.
Infinity Pools and Private Beach:
Indulge in the allure of infinity pools, swim-up bars, plunge pools, and a private beach. The resort’s carefully crafted spaces invite couples to unwind, relax, and connect amidst the beauty of the Riviera Maya. As the sun sets, the beach becomes a romantic backdrop for strolls along the soft sands and lapping waves.
Gourmet Dining Experiences:
The House of AiA takes culinary experiences to new heights with gourmet restaurants offering a diverse range of flavors. Whether dining by the ocean or savoring a meal in the jungle, the resort ensures that every bite is a celebration of culinary artistry.
Holistic Well-being:
Embrace holistic well-being at the jungle spa, where nature and tranquility come together to create a rejuvenating experience. From spa treatments to wellness activities, The House of AiA prioritizes the holistic health and happiness of its guests.
Butler Service and 24-Hour Room Service:
The personalized touch of butler service adds an extra layer of luxury to your stay. Honeymooners can enjoy the convenience of 24-hour room service, ensuring that every need is met with efficiency and care.
Sustainable Excellence:
Palmaia – The House of AiA goes beyond traditional luxury by incorporating sustainability into its essence. The resort is dedicated to eco-friendly practices that respect and preserve the natural beauty of the environment, offering a unique and conscious travel experience.
In conclusion, Palmaia – The House of AiA is not just a resort; it’s a sustainable oasis of all-inclusive luxury designed for couples seeking a romantic escape. From the secluded sanctuary to the luxurious accommodations and eco-conscious practices, The House of AiA invites honeymooners to embark on a journey of love and harmony in Playa Del Carmen. It’s a place where luxury, sustainability, and romance converge to create an unforgettable experience.
Map of Palmaia – The House of AiA
Reviews of Palmaia – The House of AiA
Travel Date: March 31, 2025
Palmaia is outstanding in all regards. The staff is incredibly professional and friendly. The concierges are great and just take care of everything. Kasandra could not have been kinder or more attentive. Karen was also lovely, but we seemed to mostly be on Kas' shift. They set us up on...
Palmaia is outstanding in all regards. The staff is incredibly professional and friendly. The concierges are great and just take care of everything. Kasandra could not have been kinder or more attentive. Karen was also lovely, but we seemed to mostly be on Kas' shift. They set us up on a WhatsApp chat and responded almost instantly whenever we asked for anything. She even had a carton of oat milk delivered so I could enjoy my in-room coffee my way. There was a lot of attention to detail here, including buttons to flip if you wanted your room service or do-not-disturb. They even removed the pods from the Nespresso machine every time they cleaned the room. Very well done. The carts pick you up quickly, and the drivers were all great! Oscar was particularly friendly. This resort has the best vegetarian food I have ever had while travelling. They even accommodated a fairly difficult allergy. Reyes at the taco truck even had the chef make me special vegan carne asada because we were there all week. Excellent hospitality all around. All four of the dinner restaurants are delicious, but I think the Mediterranean was our favorite. Blas was our waiter several nights and he was kind and charming. We love that they have a mocktail menu as the primary offering. So many cool drinks with ingredients I barely understood. Room service 24-hours a day include was also a nice touch. Many all-inclusive resorts don't include that. Breakfast pancakes and a great green smoothie every day. Massage was great. Expensive, but excellent. They offer some other interesting spa treatments. That whole area felt very peaceful. The swimming pools are super cool and you can swim long laps past the swim up bar. I made excellent usage of the hot/cold plunge pools. The gym at Palmaia isn't tricked out, but they let you use the one down at Sandos resort which is much more elaborate. I did not really do any wellness activities, but just hanging out here was wellness. Loved being on the 5th floor. Water is insane. Loved the retro-modern design of the hotel. Only thing I can say is the rooms probably need screen doors. Beach bungalows were comfy with giant beanbag chairs and little buttons to order food. They really thought of everything! I can see why they have two Michelin Keys. Very well deserved. Fantastic experience, we will be back as soon as possible. Thank you for an amazing stay!!
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Travel Date: March 31, 2025
This place was PHENOMENAL. The staff were so friendly and helpful. Like literally had a bond with our nomadic guides from day 1 (Kasandra and Karen - special shout out ♥️). We were on first name basis with much of the staff. The tacos at taco truck are a MUST...
This place was PHENOMENAL. The staff were so friendly and helpful. Like literally had a bond with our nomadic guides from day 1 (Kasandra and Karen - special shout out ♥️). We were on first name basis with much of the staff. The tacos at taco truck are a MUST and so tasty. I was skeptical (I’m not vegan) with the “chorizo” tacos made with chickpeas but they were some of the best I’ve ever had! We tried every restaurant at least once and I recommend you do the same — it allows you to rate what you liked the best vs least and repeat what was favored. For us it was Su casa, the beach menu and taco truck. It wasn’t that we didn’t like the other restaurants — we just preferred certain menus (especially again being non vegan). The beaches were pristine and private which is a luxury if you venture out for a walk and realize not all resorts come close in comparison. They have paddle boards - so fun to try in the ocean. The pools were equally pristine and gorgeous. Rooms nice and tidy and clean with turn down service I.e. tasty chocolates. Oh! My massage at the spa was unbelievable. Ask for Norma. She provided both spiritual and physical release during my two hour treatment (the Mexican massage). Bikes are a lovely touch but everything is walkable or you can get a golf cart ride. Oh and the bar in the evening has the best staff ever and the music is awesome to stare off into ocean and feel the breeze, and dance a little. I have zero complaints. Thank you for helping me unwind and disconnect!
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Travel Date: February 28, 2025
The experience was incredible!! The theme of the hotel, the food, the service and the magnificent place make your days wonderful. We got sick during our visit and they were so nice with us. They took care of us really well. Definitely one place you have to visit.
Travel Date: February 28, 2025
This was our second time at Palmai and it was fantastic! Every meal was great, service is excellent, and the grounds are beautiful. Rooms are clean, well maintained and bar fridge is stocked daily. Service at the beach is very good, always could find a spot and plenty of towels....
This was our second time at Palmai and it was fantastic! Every meal was great, service is excellent, and the grounds are beautiful. Rooms are clean, well maintained and bar fridge is stocked daily. Service at the beach is very good, always could find a spot and plenty of towels. The taco truck at the beach has awesome food. It’s hard to say what my favourite restaurant was. We will be returning there again next year. I really enjoyed the vegan Benny at breakfast. Had it with eggs one day and actually preferred the vegan option. This really is a 5 star resort.
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Palmaia is the most relaxing, healthful resort we have ever visited!
Travel Date: February 28, 2025
This was our second trip to Palmaia and we loved it as much as the first time! This resort is very special- from the staff to the activities to the suites to the beach…. There is no other place like it. We especially love pranayama at the beach and yoga...
This was our second trip to Palmaia and we loved it as much as the first time! This resort is very special- from the staff to the activities to the suites to the beach…. There is no other place like it. We especially love pranayama at the beach and yoga under the tree. So many wonderful people to name. Here are a few- Olga, Angel and Balder are wonderful instructors; all are the staff at Plantissa are lovely; Eduardo, Fernando, Reyes and Arge are super servers and beach staff; Oskar is always the first happy face we see when we arrive; Esteban has been our attentive guide for two years. We look forward to returning soon!
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Travel Date: January 31, 2025
Our 3 weeks Honeymoon was wonderful. The Location at the Beach with Caribean Blue Water is Perfect for the best vacation ever. The entire Team is working 24/7 to maximise the experience and to make you feel Part of the palmaia family! The Restaurants, the Team, the Room, the Pool,...
Our 3 weeks Honeymoon was wonderful. The Location at the Beach with Caribean Blue Water is Perfect for the best vacation ever. The entire Team is working 24/7 to maximise the experience and to make you feel Part of the palmaia family! The Restaurants, the Team, the Room, the Pool, the Spa, the View … It’s Like Paradise!
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Travel Date: January 31, 2025
My boyfriend and I just returned home from a week of absolute magic. We LOVED our stay at Palmaia. The staff is wonderful. Everyone that works there is cheerful and friendly. Our nomadic guides, Oscar and Fernanda were so responsive and helpful. The spa was beyond amazing. I had 3...
My boyfriend and I just returned home from a week of absolute magic. We LOVED our stay at Palmaia. The staff is wonderful. Everyone that works there is cheerful and friendly. Our nomadic guides, Oscar and Fernanda were so responsive and helpful. The spa was beyond amazing. I had 3 different massage Treatments there, all of them exceptional. The taco truck was our favorite food offering. The vibe is chill and fun. Reyes took care of us every day with super tasty tacos and cold beer. The yoga offerings were excellent! Check out the moves and grooves class, it was fun! Charly in the bar provided excellent service as well. We stayed in an adults only swim up suite, I highly recommend it. The beach is the best I've been to. I can't wait to go back!!!
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Travel Date: January 31, 2025
Everyone there is very very nice! The food is hit or miss. The beach is long... and beautiful... I actually think this is the resorts greatest strength. Rooms are ok- but very clean- odd smell I found off putting, but maybe a scent others would like? Common spaces are beautiful!!...
Everyone there is very very nice! The food is hit or miss. The beach is long... and beautiful... I actually think this is the resorts greatest strength. Rooms are ok- but very clean- odd smell I found off putting, but maybe a scent others would like? Common spaces are beautiful!! DJ also seems very nice- but music didn't please guests and volume drove guests away from the beach bar... let alone the private oceanfront balconies. Repeated requests from ourselves and other guests to change music or volume were met with disdain or indifference. Very little went wrong, but if it did- no employee was empowered to solve the problem. Nice 3 day stay. Wouldn't recommend as a repeat visit or for a longer stay. Great for families with young kids- tons of young families there. Also great for vegans. Lots of couples. Some singles- but no community dinner table or anything to foster community among independent travelers- which is too bad... the yogi vibe begs for some community space. Some big yoga/pre-planned groups that overwhelmed the resort- yoga classes so full you couldn't attend, dinner reservations limited. Overall- I would recommend, but if it stretches your budget... I would look elsewhere to ensure your limited vacation days and dollars are well spent. Resort could easily improve with more classes, better management of groups, greater responsiveness to guest comments. It is very beautiful. Great experience. Value is low- but for a one off short vacation, I would recommend.
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Travel Date: January 31, 2025
We loved this hotel so much we’ve re-booked before our departure. The staff is lovely, friendly, warm and happy. While the hotel is vegan, they do offer many options for vegetarian, pescatarian, and omnivore, and the food itself is inventive, delicious, and beautifully presented. There are many many beautiful pools,...
We loved this hotel so much we’ve re-booked before our departure. The staff is lovely, friendly, warm and happy. While the hotel is vegan, they do offer many options for vegetarian, pescatarian, and omnivore, and the food itself is inventive, delicious, and beautifully presented. There are many many beautiful pools, one prettier and bigger than the next, but when there’s a spectacular beach with soft white sand and turquoise water it’s hard to decide how to spend your day. Of course, there’s yoga, meditation, and lots of activities to discover or renew your spirit as well. The room was terrific, comfortable, with an inviting sitting area as well, a lovely balcony on the sea, and great A/C. There’s plenty of nightlife for those who want it too, with some great DJs. The restaurants are so beautiful and varied in cuisine. The nomadic guides, what other hotels call a butler, are awesome—we had Kasandra and Karen and they were super responsive and helpful. And nice! Great gym with the latest techno equipment, too; the only drawback was they could use some lighter weights for pilates and light strength training. The spa is stunning, just steps from the beach but deep in the jungle! and a great massage. Every little detail was executed perfectly. If we could this one six stars we would!
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