Catalonia Royal Tulum

Amazing time at the beautiful resort with great beach, facilities and excellent staff. Perfect food, beach is great, entertainment staff and activities were top. Resort is perfectly set to jungle garden with funny friendly animals. We absolutely want to come back!

Excellent resort in every way! The entertainment and service staff were exceptional. Food, beach, pool, all 5-star. The ambiance was beautiful. It was like being in the rainforest. The smaller size of the resort made it extra-special and the staff felt like family.

The animation and the hotel service were perfect it was an extraordinary expirience we will come back!! Charlie, Diego, Paulina, Tita, Shamed and Abraham really stood out and they were maki g sure that our honeymoon experience will be special!!

Wonderful calm and happy energy-the staff were very helpful, upbeat and positive. The resort is very clean and the food is wonderful! The path to the beach with the canopy is also quite unique. We feel that the following staff members deserve a special mention for doing a lot of...

Wonderful calm and happy energy-the staff were very helpful, upbeat and positive. The resort is very clean and the food is wonderful! The path to the beach with the canopy is also quite unique. We feel that the following staff members deserve a special mention for doing a lot of “extra” and making sure that everyone had a positive experience: Quexzobel-friendly hostess at the buffet Carlos/Charlie-“Happiness Provider” Carlos-organized a wonderful parasailing experience for us Juan-friendly server at breakfast buffet Tita-dance & water fitness instructor who is very supportive and encouraging The Yoga instructor on Monday-I didn’t catch her name, but she was also very encouraging The performers and the chef at Raukza restaurant (have the beef!) Victor -friendly and informative check out person.

Most amazing resort we’ve been to! Paulina, Tita and Charlie made the pool and evenings such a fun experience. The staff here are all so friendly and welcoming. Helpful if you need any assistance getting around. The bar staff are incredible as well, they treat you like family. Jorge at...

Most amazing resort we’ve been to! Paulina, Tita and Charlie made the pool and evenings such a fun experience. The staff here are all so friendly and welcoming. Helpful if you need any assistance getting around. The bar staff are incredible as well, they treat you like family. Jorge at the Margaritas bar is so polite. The staff at the Tequila bar are so entertaining and funny. The whole experience has been great, and we will be back.

This our second time at this resort and it did not disappoint. The food is good, even great at times but not always fantastic. The staff from check in to bell hops, grounds keepers, house keeping, activities and wait staff are all friendly and willing to make your stay the...

This our second time at this resort and it did not disappoint. The food is good, even great at times but not always fantastic. The staff from check in to bell hops, grounds keepers, house keeping, activities and wait staff are all friendly and willing to make your stay the best it can be. That being said there were a few that deserve special recognition. Alejandro and the staff at The B'Loved were exceptional. Fudensio and Monica made sure we were well taken care of during the day. In the evening it was an absolute pleasure to be under the watchful eyes of Jesus and particularly Roberto. His attention to detail was phenomenal, always anticipating the perfect time for the next course or the next round. What an engaging, articulate, genuine young man!! Enindino's contagious smile and happy go lucky attitude kept the cool vibe going at the Tequila Bar. Quetzabel's caring attitude is evident as she efficiently keeps the guests moving through the breakfast and lunch buffets. Carlos's dry sense of humor/coffee was the perfect way to start the day and Marisella was so sweet. The addition of the Tao Cat restaurant is a major upgrade over the previous Tapas! On the negative side, the little tub/pool just outside the B'Loved was a wonderful spot to sit after dinner and soak your legs after a long day but it was no longer heated.

We stayed at Catalonia Royal Tulum for our honeymoon. This was our first time visiting Mexico and it’s safe to say we have fallen in love with the culture and the people. We have loved our stay at Catalonia Royal Tulum, the grounds are beautiful, the beach and clear waters...

We stayed at Catalonia Royal Tulum for our honeymoon. This was our first time visiting Mexico and it’s safe to say we have fallen in love with the culture and the people. We have loved our stay at Catalonia Royal Tulum, the grounds are beautiful, the beach and clear waters are spectacular and the staff are fantastic. With a special shoutout to the Events Team, Charlie, Paulina, Tita, Abraham, and Diego. These guys work incredibly hard every day and take the time to talk and get to know you. Best entertainment team we have experienced! Aqua aerobics and pool trivia’s were our favourite. Staff at BLoved restaurant also deserve a special shoutout, Angeles, Yolanda, Alelandra, Argel, Sandy, Victor, Cocina, Ariandne and Lizandro, all made sure we were looked after. We had a fabulous holiday. We did feel more could have been done to acknowledge our honeymoon. We upgraded our room to a Romance Room, we were greeted with a ‘just married’ sign on the door with a mini bottle of fizz and small fruit basket. There was nothing romantic or extra to really compensate for the extra money we spent upgrading the room. Evening entertainment is catered more to the older demographic- we are in our early 30’s. We are not party goers but would like to have more options in terms of evening activities/ entertainment. Sometimes it felt there were some staff shortages as some restaurants like the Asian took over an hour to serve our food and a couple mornings in BLoved we waiting over 40mins for our food. We are beach lovers, but sadly we didn’t spend any time sat on the beach due to no parasols / umbrellas. There are plenty of palm trees but for us personally, we prefer to have a parasol to manage sun and shade. Overall this hotel is a beautiful resort and we would 100% recommend. But perhaps stick to a standard room.

Perfect vacation for 14 days!! Good to have a la carte restaurants. First time in Mexico for us, spent most of the time on the beach which was beatiful. Isabel, the waiter was excellent and very friendly during our stay and served us everyday.

The property is very nice. The staff is absolutely great and the best part of the place. The food was average typical resort food. The shrimp had shells and were not deveined lots of work and they were also tough. We were here for a week and they served pretty...

The property is very nice. The staff is absolutely great and the best part of the place. The food was average typical resort food. The shrimp had shells and were not deveined lots of work and they were also tough. We were here for a week and they served pretty much the same thing all week. Breakfast and lunch only. No evening buffet that was a bit of a drag. The specialty restaurants needed to be booked in advance for dinners. Their food was good nothing outstanding. There’s a lack of flexibility in that system. Being on holiday we prefer to eat whenever we want not have to make it to a reservation. The beach was absolutely beautiful and the water great. We stood for over an hour to book a catamaran (free 25 minute trip) on the Saturday on the beach and whoever was in charge of the rental hut never showed up. It would be nice if they would’ve had some communication. Guest services said they are separate from them but still they’re on their property and it’s offered as part of the resort No one told us that we just overheard it They also have free kayak and sub available If you want to go to Playa de Carmen or Tulum or a nearby big shopping center The property is right off the main road so it’s very easy to get a collectivo which is a local shuttle that is about 15- 30 pesos per person. Eight minutes away there is a large grocery and clothing and liquor store chain. It’s a great place to buy tequila if you’re interested. The shuttle picks you up again on schedule another 15 pesos and you’re back at the hotel. Getting peso change is difficult especially the 20 peso notes. You will definitely notice smokers around here. They do not restrict themselves to the smoking area and there’s no obvious signage anywhere . And unfortunately the smoking area is right at the entrance to where you go on the beach. The drink service is very good and generous, and as mentioned, the staff are great Another thing we think they should have is structures to provide shade. Besides, just a few palm trees there is very little and people were struggling to find shade.

We had the most amazing time ever!! The entertainment team was the absolute best. Charlie, Sexy Tita, Diego, Abraham, Shamed !! All the events and parties were so much fun!! The pool parties, the carnival dance, volleyball by the beach. The team made this trip so great and I’m so...

We had the most amazing time ever!! The entertainment team was the absolute best. Charlie, Sexy Tita, Diego, Abraham, Shamed !! All the events and parties were so much fun!! The pool parties, the carnival dance, volleyball by the beach. The team made this trip so great and I’m so thankful !!

We loved the entertainers especially (Charlie, Tita, Diego, Abraham). They made our experience so much better. They made everyone feel safe getting out of their comfort zone by doing the resort provided activities. My wife and I really enjoyed the dance classes and volleyball.

My wife and I had an incredible experience. There were always activities around if we wanted to participate to keep folks entertained in between relaxing at the pool and beach. The entertainment team, Charlie, Abraham, Paulina, Tita, Diego, Leo, and Nico were always full of energy, upbeat and friendly. My...

My wife and I had an incredible experience. There were always activities around if we wanted to participate to keep folks entertained in between relaxing at the pool and beach. The entertainment team, Charlie, Abraham, Paulina, Tita, Diego, Leo, and Nico were always full of energy, upbeat and friendly. My wife and I particularly enjoyed the Karaoke night. 10/10 would recommend.

We stayed 6 days… Cons: Rooms are dated. Food was ok. I didn’t eat much after trying each restaurant I wasn’t all that impressed and took a cab into Playa Del Carmen to get food, nearly each day. Cabs are expensive from the resort. The chicken didn’t taste like chicken....

We stayed 6 days… Cons: Rooms are dated. Food was ok. I didn’t eat much after trying each restaurant I wasn’t all that impressed and took a cab into Playa Del Carmen to get food, nearly each day. Cabs are expensive from the resort. The chicken didn’t taste like chicken. Eek! The resort smells like sewage under the bridge. I do realize we are in the jungle and there’s tons of wildlife, but the smell takes a little bit to get used to. They add lots of sugar to mixed drinks. Electrical outlets kept burning out my chargers. They cost about $40USD in gift shop. Sunscreen is roughly same price so pack plenty! Book all your restaurants on the app well in advance. Excursions are pricey if you decide to leave, but worth it. Look online for best prices or book with your stay on booking sites. If I return, I plan to find a private driver as I do not enjoy the excursion vans, you have to go to each resort waiting to load folks. Side tip: Do not brush your teeth with the water. Pros: Staff was amazing. I really liked all of the staff. They really made our day. Make sure to take money with you to the pool to tip.Ocean is feet away, clear waters, wildlife. Everyone is lovely. I really liked the layout of resort. Overall I would like to explore other resorts & likely won’t return to this one. I was honestly shocked how high their ratings came in here.

We had an amazing holiday at this resort! Great food and accommodations. The pool and beach were spectacular, but the best part of our holiday was the staff. Especially the Entertainment Team…Charlie, Abraham, Tita, Paulina Shamed and Diego. They made the trip so fun and always went out of their...

We had an amazing holiday at this resort! Great food and accommodations. The pool and beach were spectacular, but the best part of our holiday was the staff. Especially the Entertainment Team…Charlie, Abraham, Tita, Paulina Shamed and Diego. They made the trip so fun and always went out of their way to include us!

Lovely place. Clean and friendly staff. We are a part of ETC and love their staff! Food is great and the new Mama Mia Reno is beautiful. All the wait staff are so attentive. It is always a wonderful stay. CRT is our home away from home. Special thanks to...

Lovely place. Clean and friendly staff. We are a part of ETC and love their staff! Food is great and the new Mama Mia Reno is beautiful. All the wait staff are so attentive. It is always a wonderful stay. CRT is our home away from home. Special thanks to Maylen, Ceci, Alejandro, Mariano and Alondra and Xavier. See you soon! Daisy and Erica

Just got back a week ago and stayed for 2 weeks. At least 1.5 hours from airport. Very nice and well maintained resort. Excellent service from a very friendly staff including the front desk. We were not privileged so didn't have use of the Beloved restaurant. Most all meals were...

Just got back a week ago and stayed for 2 weeks. At least 1.5 hours from airport. Very nice and well maintained resort. Excellent service from a very friendly staff including the front desk. We were not privileged so didn't have use of the Beloved restaurant. Most all meals were good and only ate at the buffet for breakfast. The Salana snackbar was the best for lunch and very good food. All the ala carte were very good and the Rauxa was brilliant. Rooms were nice and comfortable. Stayed on the top floor by choice but no elevators. Cleaning staff were great and changed our beach towels every night. Had a couple of minor troubles with the room but were fixed promptly. Beach was very nice but a lot of Sargassum sea weed everyday so didn't look that great and it was in the water as well. They did what they could by hand raking but was a labour in vain. Just the time of year all over that area of Mexico. Snorkeling was just ok, a few fish here and there but not that great. If you get an excursion I'm sure it would be amazing. If you look at the over head pics of the property you may get the impression that it is very secluded, however there is another hotel and 4 beach houses that has hundreds of people using their restaurants and the beach. Still a nice beach to walk. Pool is very nice. Even though I would rate this resort very highly I think it is over priced. I would never go to a resort again where there is Privileged and Travellers Club, essentially time shares. I would rather have use of all the resort areas without having to pay extra. The people who are trying to sell timeshares are relentless. They act as if they are there to help you, but if they do ,they expect you to sign up for their sales pitch. Lastly if shade is something you really need at the beach, you will not find it. No umbrellas or cabannas etc. Small palm trees with little to no protection. After two weeks I was cooked as we prefer the beach to the pool. Mike and Nair Ontario

Amazing experience! Paulina and Charlie by the pool has made the experience so much fun! Food was great everywhere especially beloved. Would definitely return to Catalonia. Easy travel from Tulum and day trips to Cozumel and plays del Carmen.

Charlie is the best. Great pool party and glow party! Very friendly entertainment team. We had a blast. We would recommend this resort to future travellers. Tulum is beautiful and the people are great…………………………………………………………………………………..

This place is absolutely incredible. I took my husband here for his 50th birthday in March 2025 and I don’t have a single bad thing to say. We had the privileged package which gave us access to a beautiful beach area and beloved restaurant. Marcos treated us like family every...

This place is absolutely incredible. I took my husband here for his 50th birthday in March 2025 and I don’t have a single bad thing to say. We had the privileged package which gave us access to a beautiful beach area and beloved restaurant. Marcos treated us like family every day. The sweet morning hostess (never caught her name) remembered our coffee orders and favourite spot. Charlie & the entertainment team is amazing. Super friendly, great to chat with! The rooms were perfect, absolutely loved the walk from the pool to the rooms. The jungle feeling is exactly what we were looking for. We would absolutely return again and stay at other locations. Thank you!

Overall a lovely stay in a beautiful resort and we had a wonderful time I would not give this 5 star as there too many areas that I would want to see improved but the pool and beach are defo 5 star in their own right! So here is our...

Overall a lovely stay in a beautiful resort and we had a wonderful time I would not give this 5 star as there too many areas that I would want to see improved but the pool and beach are defo 5 star in their own right! So here is our review . . . Positives A really wonderful resort on a beautiful beach, great pool and lovely grounds. Probably the nicest beach we have ever seen - pure white sand and turquoise water 1 hour from Cancun airport =- easy journey Very easy check in great wifi easy to book restaurants and check evening entertainment lovely room and shower All staff are helpful, friendly and engaging Food is pretty good and you wont go hungry - sorrento was a defo fav! bars are good and always easy to get a drink Rauxo show was excellent - did this twice and would have done again if i could have booked in Mama Mia Italian restaurant lovely cons it was a little windy the first week we were there - and there is literally nothing to do if the weather is bad - which we found out pretty quickly! This is the reason i would not return - after about 4 days of being bashed around by the wind - it was difficult to stay positive as nowhere to hang out and chill - no outdoor terrace or sports bar. Because of this lack of options - after 2 weeks the place started to get a little claustrophobic and i was glad to leave and head home. I think it is more suited to a 5/7 day holiday. 14 days was just too long in the same space with the same faces. needs a coffee shop - the coffee service at the lobby is fine but really needs something a little more extensive Entertainment was a little annoying after a while - we loved sitting by the pool but the music was way too loud from about 3pm and entertainment mainly involved making the holiday makers look as stupid as possible - which many people do enjoy - but not really our thing so we spent most of the 2 weeks avoiding any engagement with the entertainment team as they were a little bit hyper. Was a weird vibe - lots of retired folk mixed with very loud youngsters doing beer drinking games listening to loud music! Food was good but would have preferred an evening buffet rather than always have to book a la carte. Prefer not be committed to a time every night when on holiday Snorkelling was great on the 2 days we could do it - but generally the water is not still enough to enjoy. if it is still - turn right at the beach and head out by the massage tent Room was lovely but i will never EVER book a room with the balcony in the jungle again - was interesting but very oppressive after 2 weeks! i longed for sun on the balcony and a view - big mistake! i really should have clocked that a jungle balcony would not be a positive - no sun, damp, nothing dries and no view! cleaning was ok the first few days but he seemed to get a little bored a few days in - minibar was sporadic, coffee was never replenished after day 3, towels sometimes changed but not always etc Beach towels were a challenge! that was the most random beach towel set up ever! apparently you need to leave them in your room and then get changed in the evening - this was a 50/50 event! i learnt that at 10am some towels (about 20) are put by the pool so in the end just relied on this system as the other system was flawed photographers EVERYWHERE! asking for pics . that was annoying So although that sounds a little negative, these were all minor irritations that added up to a four star rating - it really is a very beautiful resort and i would highly recommend for a 7 day stay or long weekend if American / Canadian If doing long haul from UK i would recommend maybe changing resorts halfway to avoid the repetiitveness OR book lots of tours we wont return but we very glad we went :)

Our stay here was nothing short of spectacular! From the moment we arrived, we were captivated by the stunning beach—pristine sand and crystal-clear waters that felt like paradise. We opted for the premium upgrade, which was absolutely worth it. The extra amenities and comfort truly enhanced our experience. Breakfast at...

Our stay here was nothing short of spectacular! From the moment we arrived, we were captivated by the stunning beach—pristine sand and crystal-clear waters that felt like paradise. We opted for the premium upgrade, which was absolutely worth it. The extra amenities and comfort truly enhanced our experience. Breakfast at BLovd was a highlight each morning, featuring a delicious array of options that catered to all tastes. Loved the healthy juice, omelettes and the lattes were amazing. A special shout-out to Marcelino and David for their outstanding service. They went above and beyond to ensure our stay was unforgettable, making us feel like valued guests every step of the way. We can't wait to return to this little slice of heaven! Highly recommend!

We got back from our amazing holiday in Mexico a week ago. We loved staying at the Catalonia Royal Tulum. Small enough to be friendly and personal and large enough to offer a good variety of restaurant choices, we really liked the layout and style of the hotel, especially the...

We got back from our amazing holiday in Mexico a week ago. We loved staying at the Catalonia Royal Tulum. Small enough to be friendly and personal and large enough to offer a good variety of restaurant choices, we really liked the layout and style of the hotel, especially the natural environment, the animals and the information available on the environment. The room decor was a little dark and tired with a bit of a musty smell when we first entered, but after the first day, we didn't notice this anymore. There were plenty of towels, and we really enjoyed the bathrobes and slippers. We tried all the restaurants, Rauxa, Mamma Mia, and Steakville were our favourites, but we didn't like having to book every night and would have liked the buffet to be open in the evenings. The food choice and quality in the buffet were great, and we have to give a special mention to Quetzabel, who gave us a lovely welcome every time we visited the buffet. The entertainments team work really hard and there was something going on all day every day. We enjoyed joining in with the daily aqua aerobics. We loved the beach. It was stunning with seaweed cleared on a daily basis. I tried out the paddleboard, I'm an experienced paddleboarder and this one had seen better days but it was a good sturdy option for those with little or no experience. It was great just to have the opportunity to paddle out on the Caribbean. I didn't use the kayaks but they were very popular and in use all day long on calm days. We already mentioned Quetzabel but all the staff are really friendly and work so hard to ensure everyone has the best time. Thank you all.

We had an amazing time at Catalonia Royal Tulum. The staff was exceptional, especially Quetzabel at the Palapa. Always smiling and willing to help, she made our morning and lunches so much brighter. We felt right at home, and couldn’t have hoped for anything better.

Fidencio at the Margarita bar made us the best Cappuccinos we’ve ever had in an all inclusive resort. Definitely a must for every coffee enthusiast and his cheerful attitude brighten our mornings spent in the soothing atmosphere of the resort lobby! :)

Beyond amazing and stunning! My husband and I would return in a heartbeat. It looks exactly like all the pictures shown. The resort is stunning, all the staff is wonderful, the food was amazing. The perfect romantic couples getaway! There's was quite a bit of seaweed (staff really tried to...

Beyond amazing and stunning! My husband and I would return in a heartbeat. It looks exactly like all the pictures shown. The resort is stunning, all the staff is wonderful, the food was amazing. The perfect romantic couples getaway! There's was quite a bit of seaweed (staff really tried to stay on top of it) and rough waters during the week that we were there - but that's mother nature. Thank you to Victor and Nadia at the front desk who helped us with a couple of frivolous matters (one being the 3 way light switches in the room that turned into a game for us) and thank you to ALL staff at the resort - you all made it a wonderful week and it was greatly appreciated. I'm not the type of person to return to a place twice, so I stunned my husband when I said I would come back here in a heartbeat. The only "negative" is the lack of additional shade at the beach. The palm trees are lovely, but maybe having some umbrellas would be nice. Thank you!

We had a beautiful trip to the Catalonia royal tulum. Everything’s went beyond expections and the staffs was really friendly. We booked two excursions with Prodive from the beach. I’ve met Carlos who introduced us to different packages, we booked the cenotes and the monkey sanctuary+cenote+vtt. It was amazing, they...

We had a beautiful trip to the Catalonia royal tulum. Everything’s went beyond expections and the staffs was really friendly. We booked two excursions with Prodive from the beach. I’ve met Carlos who introduced us to different packages, we booked the cenotes and the monkey sanctuary+cenote+vtt. It was amazing, they have a great team very kind,entertaining and professional. We strongly recommended to book with them.