Paradisus Punta Cana Resort

Our stay at the Paradisus Punta Cana could not have been any better. The service was superb, especially Rafael who served us daily on the beach and had our chairs set up for us every day with a smile. The resort is spacious and gorgeous with delicious meal options in...

Our stay at the Paradisus Punta Cana could not have been any better. The service was superb, especially Rafael who served us daily on the beach and had our chairs set up for us every day with a smile. The resort is spacious and gorgeous with delicious meal options in all their restaurants. Our concierge, Franklin was wonderful, kind and attentive to all our needs and questions. The entire staff made our visit a memorable one.

I wish I could stay here forever. I've traveled extensively internationally, but this was my first tropical vacation, and I can't say enough about how incredible this resort is. The service was exceptional, the food was outstanding, and what truly made the experience unforgettable was the concierge service, which made...

I wish I could stay here forever. I've traveled extensively internationally, but this was my first tropical vacation, and I can't say enough about how incredible this resort is. The service was exceptional, the food was outstanding, and what truly made the experience unforgettable was the concierge service, which made us feel like royalty. Our concierge, Adriel, was nothing short of amazing—attentive, proactive, and always one step ahead. He’d already secured dinner reservations before we even thought to ask, ensuring we never had to worry about a thing. He was also incredibly helpful with booking excursions and offering great tips on how to make the most of them. Ultimately, it’s the people like Adriel here that make this place truly special. Their hospitality and care elevate this resort to something extraordinary. Juan and Gustavo from Sante, and Yessica from the Italian restaurant were also wonderful.

AVOID!!!!! You’ve been warned Resort and upkeep is amazing but staff leave a lot to be desired Items stolen and hotel refused to review cctv footage of stolen valuables - you do the maths why this might be the case. Refused to let me take a copy of the incident...

AVOID!!!!! You’ve been warned Resort and upkeep is amazing but staff leave a lot to be desired Items stolen and hotel refused to review cctv footage of stolen valuables - you do the maths why this might be the case. Refused to let me take a copy of the incident form and also refused to let me speak to management. (Mr Jorett) which are all very reasonable requests avoid at all costs. NEVER EVER RECOMMEND!!!!!!! Avoid!!! Meliá - you need to review which hotels use your brand name as its the worst experience I’ve ever had

Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after...

Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after us the way that he has. 10 of 10

Food: 2 out of 10. Service: 3 out of 10. Room: 7 out of 10. Location: 10 out of 10. Honestly, it's not worth visiting this resort. The staff aren't friendly, and their limited English often leads to miscommunications. Despite requesting a replacement three times, the refrigerator wasn't fixed, and...

Food: 2 out of 10. Service: 3 out of 10. Room: 7 out of 10. Location: 10 out of 10. Honestly, it's not worth visiting this resort. The staff aren't friendly, and their limited English often leads to miscommunications. Despite requesting a replacement three times, the refrigerator wasn't fixed, and the shower remained faulty even after two attempts. The food quality was dismal, with every restaurant falling below even fast-food standards. The only tolerable option was the buffet. I highly recommend choosing a resort in Mexico, such as Cancun, Cabo, or Puerto Vallarta, where the people are much friendlier, and the service and food quality are superior. These resorts prioritize guest satisfaction, understanding the value visitors bring to their country.

Its a no for me. The food was lack luster, if you don't know spanish you can barely communicate what you need. There is a long wait list for an all inclusive you would expect to be able to have dinner reservations but not here. The scenary is great. Overall...

Its a no for me. The food was lack luster, if you don't know spanish you can barely communicate what you need. There is a long wait list for an all inclusive you would expect to be able to have dinner reservations but not here. The scenary is great. Overall you get your needs met but it is a bit of a retiree resort as there was not many options for entertainment, its pretty quiet unless you're going offsite of beachside & who wants to be sold a package off the beating path, it doesnt feel like a safe space to leave

Rossanna and Yargelys at the lunch box were the best they were so helpful. I would definitely recommend coming here especially with those girls being here. Sweet, nice, and friendly. They were quick to get us water, silverware, and coffee.

Beautiful resort that is very well kept grounds. Food was great with lots of restaurants to visit. Great alcohol selection; I wasn't expecting the variety that was offered. The staff was so friends and attentive. The only disappointment we had was our room had a very strong musty/mold smell and...

Beautiful resort that is very well kept grounds. Food was great with lots of restaurants to visit. Great alcohol selection; I wasn't expecting the variety that was offered. The staff was so friends and attentive. The only disappointment we had was our room had a very strong musty/mold smell and our bed was on wheels that didn't lock which was odd however luckily we spent most of our time on the beach which was beautiful and appeared larger and nicer than other resorts. Great place to visit.

Jose at Bri Sas was the sweetest most accommodating server we encountered. He took the time to chat with us and made sure that we got exactly what we wanted. His kindness was very appreciated and we look forward to seeing him on our next trip! Thank you Jose for...

Jose at Bri Sas was the sweetest most accommodating server we encountered. He took the time to chat with us and made sure that we got exactly what we wanted. His kindness was very appreciated and we look forward to seeing him on our next trip! Thank you Jose for an amazing experience each morning.