Hotel Pachamama

Everything perfect as per the description. It is located in a fantastic position right by the sea and with an easy safe parking in front. Rooms were super clean and functional. The owner was fantastic and always very kind and available to accommodate our requests and provide advices on where...

Everything perfect as per the description. It is located in a fantastic position right by the sea and with an easy safe parking in front. Rooms were super clean and functional. The owner was fantastic and always very kind and available to accommodate our requests and provide advices on where to eat and where to spend the day at the beach. Overall, highly recommend and good price for quality.

Bad - no - WiFi, a really small bed, you have to close the bathroom door to even ISW the only small mirror and sink. The curtains are molded. Not the best experience. We didnt sleep as the neighbours next to the hotel were really loud. Staff is pretty friendly....

Bad - no - WiFi, a really small bed, you have to close the bathroom door to even ISW the only small mirror and sink. The curtains are molded. Not the best experience. We didnt sleep as the neighbours next to the hotel were really loud. Staff is pretty friendly. But thats it.

Pro's: Great tv channels. Quiet a.c. Friendly staff. Balcony (I was offered a chair.) Hot water. Soft towels and sheets. Good bathroom lighting. Black-out drapes. Con's: Bed not great, only single or doubles available and wasn't real comfortable. Small room, 2 can't pass each other. No washcloth, hand towel, blow...

Pro's: Great tv channels. Quiet a.c. Friendly staff. Balcony (I was offered a chair.) Hot water. Soft towels and sheets. Good bathroom lighting. Black-out drapes. Con's: Bed not great, only single or doubles available and wasn't real comfortable. Small room, 2 can't pass each other. No washcloth, hand towel, blow dryer, color or decor. Have to leave room key at desk when you leave hotel, never did that anywhere else. They are afraid you will loose key and there is no locksmith available to replace. They took a 50% deposit when we made reservation, then took the balance about a month before we checked in. Everywhere else takes the balance when you arrive. There are a few inexpensive things that can be done to improve the ambiance. A larger mirror and shelf in bath, and decorative film on the window for color (like stained glass.) A painting on the wall, or better yet, fabric paint in a bold print on the drapes. The large wooden closet made the room dark and smelled a bit musty. Either paint the wood, or remove doors and place a nice counter top on the base? My room was all beige, dark and dreary. Mexico is so vibrant, I love to see all the beautiful colors. I feel the room was overpriced for the size and decor.

I arrived to the hotel that did not look that bad on the pictures and I was surprised on how bad it was... the rooms look amazing in the pics compared to what you get. The sheets were dirty and the bathroom horrible and uncomfortable. But the worst was at...

I arrived to the hotel that did not look that bad on the pictures and I was surprised on how bad it was... the rooms look amazing in the pics compared to what you get. The sheets were dirty and the bathroom horrible and uncomfortable. But the worst was at night. At 12am a fire alarm started sounding with 20 beeps - this sounded each hour until 4am!!! We No one was available to fix it and the next morning they didn't even care this happen. Horrible hotel with a total lack of service.

My wife and I stayed here for our Mahahual get away and it was great! Highly recommend this little hotel, it’s far enough from the cruise ship dock and just behind the Malecon and beach access. Nearby is the Yaya Bar and Doctor Dive for your liquid and aquatic adventures....

My wife and I stayed here for our Mahahual get away and it was great! Highly recommend this little hotel, it’s far enough from the cruise ship dock and just behind the Malecon and beach access. Nearby is the Yaya Bar and Doctor Dive for your liquid and aquatic adventures. Many restaurants to choose from, panderias, mini-supers, farmacias etc in short walking distance. Staff is friendly and helpful. Check them out!

We spent one night in this hotel. The pros: - very helpful staff - modern and very clean rooms - good location - cheap price (900 Pesos per night) Why we left after one night: - in the backyard of the hotel is a scuba diving school and a bar....

We spent one night in this hotel. The pros: - very helpful staff - modern and very clean rooms - good location - cheap price (900 Pesos per night) Why we left after one night: - in the backyard of the hotel is a scuba diving school and a bar. From 8am to 7pm the compressor for oxygen tanks is running. In the night the music of the bar is annoying a lot - the room was too small to open 2 suitcases at once - no own beach access

We stayed at this hotel in February of 2016. The reviews seem good so we booked it. Once arriving we found the room and bathroom to be extremely small. The bed was absolutely horrible. It had no support what so ever. We did inquire about moving to another room but...

We stayed at this hotel in February of 2016. The reviews seem good so we booked it. Once arriving we found the room and bathroom to be extremely small. The bed was absolutely horrible. It had no support what so ever. We did inquire about moving to another room but the bed was the same. We can deal with the smallness of the room but not the bed. These beds absolutely need replacing and probably needed it 5 years ago.

Part-time residents, so we have the time and inclination to find little gems like this one. This review covers breakfast only, BTW. NOT on the Malecon (main walkway), so on a truly hot day, might be too lacking in breeze to be comfortable for some. Super friendly service, but a...

Part-time residents, so we have the time and inclination to find little gems like this one. This review covers breakfast only, BTW. NOT on the Malecon (main walkway), so on a truly hot day, might be too lacking in breeze to be comfortable for some. Super friendly service, but a basic knowledge of Spanish would be advisable. Excellent, excellent, fresh breakfast! Highly recommend!

We spent three nights at this hotel last week. We would give a higher rating, but two inexcusable things happened: 1- Two not so young ladies played blaring techno music and screamed all afternoon. We went to the front desk, but the man in charge just lacked the courage to...

We spent three nights at this hotel last week. We would give a higher rating, but two inexcusable things happened: 1- Two not so young ladies played blaring techno music and screamed all afternoon. We went to the front desk, but the man in charge just lacked the courage to do anything about it. Fortunately the two women left to party somewhere else, but came back by 6:30am and resumed the noise. Good bye rest. 2- In the middle of the night (Don´t know the time) I heard someone fumbling with the door lock. Seconds after that a strange man entered the room where my wife and I were sleeping. I screamed to him to get out immediately, and he did, but came back the next minute and tried to open again. I went to the door and confronted him. He told me that "I have a right to enter the rooms anytime I like." To which I replied that he, as a matter of fact, didn´t have that right, and closed the door. The female staff were nice and attentive.

Good central position for this small hotel (only a few rooms) in mahahual center. Very helpful and super smiling staff. Clean and tidy. Rooms are re made everyday. 30 seconds to the beach. Cute cat waiting for you at the reception. Super Recommended. Everything is close by.

We arrived from Playa del Carmen by ADO van to Mahahual in the afternoon. We checked out several hotels and then returned to this one due to price, location and cleanliness. Rooms were clean and there was ample hot water. While the air conditioner didn't work well in our room,...

We arrived from Playa del Carmen by ADO van to Mahahual in the afternoon. We checked out several hotels and then returned to this one due to price, location and cleanliness. Rooms were clean and there was ample hot water. While the air conditioner didn't work well in our room, we did not need it as there was a good breeze coming in from the balcony screen door and the room was also equipped with a ceiling fan. Bed was comfortable and the television had a few channels in English (which is good for a rainy afternoon). Staff negotiated on price and they were very friendly and helpful. There is also a small cafe within hotel where you can purchase a coffee or have a small breakfast in morning. We did not have any issue with noise. There was audible music from the malecon in the afternoon, but it did not run late into the evening. We also noticed some noise from air compressors running during the day at the dive shop next door, however it did not affect us as we were on the other side of the hotel. We stayed in room 7. As with any hotel in Mexico, check your room in advance before taking it. I am certain if you had a terrible issue with room/noise, and have some basic command of Spanish language, that the hotel front desk staff will be able to help you.

Small but cozy room. The hotel felt very clean and well-taken care of. The café had a good selection of snacks and smaller sandwiches for good prices too. Very friendly waitress working there! We recommend this place, for 800 pesos it's well worth what you're getting.

Small and very noisy old looking rooms and rusty bathroom in the first floor, don't expect to sleep as you'll be hearing stomping doors, foot steeps, childrens crying or yelling, staff talking loudly all the time, blenders, dragging tables and chairs from the restaurant, noise coming from the top floors...

Small and very noisy old looking rooms and rusty bathroom in the first floor, don't expect to sleep as you'll be hearing stomping doors, foot steeps, childrens crying or yelling, staff talking loudly all the time, blenders, dragging tables and chairs from the restaurant, noise coming from the top floors (and I really mean it, 6 out of 7 days where like this), noisy AC unit with funky smell, TV worked only half of the times, stained old towels, Wifi comes and goes. Neither shampoo or a soap bar are provided, just liquid body wash. Water from shower and sink is a bit salty. We asked the owner many (probably too many) times for a different room but doesn't really seemed to care about it or even tried to solve things (plus he's only at the hotel sometimes during a couple of hours during the morning and nothing is solved if he's not there, it's important to note was high season so the hotel was fully packed, but the attitude wasn't the best). A day before we supposed to leave we finally got a better room, altough the owner tried to justify the hell of a noise saying that in all the hotels first floor is "always noisy" and basically "we chosed that" (at least a warning would have been nice when we spoke over the phone). Rooms with balcony are a bit better, but still noisy, with newer furniture and much better bathrooms, you won't have a "full view" of the ocean on the second and third floors as "caballo blanco hotel" blocks it. Old and noisy ac units run close to the top floors so you'll be hearing thar all night. Altough you are close to the beach, this hotel is NOT beach front. Avoid rooms #1 & #2!! Please!! Stay away from 1st floor (you've been warned). Feels overrated to be honest.

Me and my girlfriend stayed there for one night, the hotel was full so we got a first floor room, everything was "ok", but it was uncomfortably to have a window to a backyard where the cleaning lady could be seeing walking every now and then and the room door...

Me and my girlfriend stayed there for one night, the hotel was full so we got a first floor room, everything was "ok", but it was uncomfortably to have a window to a backyard where the cleaning lady could be seeing walking every now and then and the room door on the main halway so you could heard everything, so we felt to little privacy on the room. The restaurant is good an its full most of the time so its good to wake up early. My advice be sure they wont give you a first floor room.

The location right in town and one block form the beach was perfect for us. The room size was not large but was okay for us. The hotel is very clean and we even thought our Spanish is poor we found the staff to be friendly and helpful.

The hotel is fairly new, it is clean, and there was a partial water view from our room. The bed was so hard and uncomfortable, it may as well have been made of boards. The room is extremely small and extremely basic. Each room has a small balcony but there...

The hotel is fairly new, it is clean, and there was a partial water view from our room. The bed was so hard and uncomfortable, it may as well have been made of boards. The room is extremely small and extremely basic. Each room has a small balcony but there are no chairs available to enjoy it. There is a small restaurant that serves breakfast but it does not open until 7:30. The staff was friendly.