Catalonia Riviera Maya

by Catalonia

All-Inclusive

8.4
Good
Our Rating
4-star hotel
4.1
Rating Image
14916 TripAdvisor Reviews

$$$

Park View

Residential Neighbourhood

Modern

Welcome to a world where the turquoise tides of the Caribbean Sea meet the pristine white sands of the Mayan Riviera. This is a haven where romance whispers through the warm breeze and love is rekindled beneath the glow of the setting sun. The enchanting all-inclusive resort, located in the stunning Puerto Aventuras development, is a mere 4 km away from the Blue Cenote – a picturesque oasis and 18 km from Akumal beach, a snorkeling paradise teeming with turtles. This is your sanctuary, the perfect setting for an unforgettable, romantic escapade.

Unwind in Comfort and Style

Each room at the resort echoes the warm, laid-back ambiance of the surrounding paradise. These rooms, offering the comfort of balconies, free Wi-Fi, flat screens, coffeemakers, and minibars, are designed to be your private retreat by the sea. For those seeking a bit more luxury, the suites come with spacious living rooms. The upgraded suites are a step into opulence, featuring 4-poster beds and personal plunge pools.

Experience Gastronomic Delights

What’s a honeymoon without indulging in some culinary delights? The resort houses 5 restaurants, offering a variety of cuisines, including Italian and some tantalizing beachfront options. Alongside these, 7 bars and a nightclub are at your disposal, ensuring that your days are filled with delicious meals and your nights with vibrant entertainment.

Engage in Enthralling Activities

The resort encourages you to experience the beauty of its surroundings. Complimentary bikes are available for guests who wish to explore at their own pace. For those who prefer a more leisurely stay, the resort features a private beach area, a spa, a fitness center, tennis courts, and 5 pools overlooking the sea. Live entertainment is also provided to add a dash of excitement to your romantic getaway.

Discover the Wonders of Puerto Aventuras

The resort is situated in the heart of Puerto Aventuras, a tourist development that offers a myriad of attractions. From a marina for yachts and a golf course to a variety of restaurants and dolphin tanks, Puerto Aventuras is a treasure trove of experiences. All of this is within easy reach of the main Mayan Riviera attractions, making it the perfect base for your romantic adventure.

In conclusion, this all-inclusive resort is not just a destination, it’s an experience – a romantic journey that promises to leave you with memories that will last a lifetime. Come and surrender yourself to the allure of the Caribbean Sea and the Mayan Riviera. The enchantment awaits.


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What Honeymooners Love Above Catalonia Riviera Maya

Summary of Verified Guests at Catalonia Riviera Maya

Honeymooners and romantic travelers appreciated the cleanliness and the comfortable beds at the resort. The resort's service was commended, with the staff being friendly and helpful throughout the stay. The food offerings, particularly at the B-Loved restaurant and the a-la-carte, were a highlight for many. The resort's activities, including snorkeling and walking to the nearby marina, were enjoyed by couples. The modern rooms, especially the Privilege Premium Deluxe room, with their cleanliness and amenities, were also praised.


Reviews of Catalonia Riviera Maya

Average experience

Service from bar staff was below average. They are quite rude and tend to ignore you, we spent way too much time just waiting for service on a few occasions(up to 20 mins while they argue amongst each other). Resort is beautiful and the servers in the restaurants are great....

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Very disappointed

We were so excited for our first trip to Mexico. We were met by our Amstar Rep at the airport, and the ride to the resort was great. Our driver Carlos, was wonderful. On arrival at the Catalonia was awful. We waited 5 1/2 hours for our room. Room was...

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**DO NOT STAY AT THIS HOTEL!**

LIKE THE OTHER RECENT 1 STAR REVIEWS STATE YOU CAN’T MAKE A RESERVATION AT ANY OF THEIR RESTAURANTS - APP FREEZES EVERY SINGLE TIME, HAS KNOWN GLITCHES THEY KNOW ABOUT AND WONT FIX IT. “GUEST SERVICES” IS ALSO A COMPLETE WASTE OF TIME (SUPER RUDE & UNHELPFUL) THEY BASICALLY PUSH...

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mainly nice

My husband and i went for 7 days to this resort. We found it very clean, including the room and balcony. easy to walk wherever we wanted. Its hard to get a place around the pools, people reserve them early in the morning. there are sign everywhere that nobody is...

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Excellent resort

This was my second time at a Catalonia chain resort and this one didn't disappoint. The service provided by everyone (and I mean everyone) was impeccable. The resort grounds were very clean and there was a variety of activities at the main pool all day. The buffet was good with...

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Second Stay. Will be.returning.

This was our second trip to this resort. Once many years ago and this winter. I was so impressed by the cleanliness, friendly staff and excellent food. The resort is a nice smaller size so easy to get around. Snorkelling right at the resort was great as well as the...

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amazing resort

What an amazing holiday at the Catalonia in Riviera Maya. Hubby and I had not been in Mexico before and were pleasantly surprised. The staff made us feel welcome and we had astounding time. The beach was not the best we had been to, but the resort and staff more...

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Catalonia Rivera Mayan

3rd and final year at this hotel. It's too bad, you have a beautiful property and great staff and rooms. Your Al a Carte lottery is a nightmare, who wants to be on their phone at 8 am every day to try and secure a booking that never comes? I'm...

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Beautiful and relaxed resort. Hope to return some day.

For context in case it is helpful - we are a couple in our mid-thirties and travelled alone from Canada. We do not have any kids, but we are expecting, this was our "babymoon." We could see that this resort was definitely family friendly with lots for kids and families...

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Best holiday

After reading reviews on here I nearly changed my booking. So glad I didn’t, lively hotel, amazing staff and great food. As a coeliac I was very well catered for. My only very small niggle was that the privilege pool allowed children. It’s not the biggest pool and was overtaken...

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Do not trust the excellent reviews!

Yesterday I was at guest services to ask about the ridiculous restaurant reservations method used. The employee supposedly checked a couple of things on my phone, showed me the booming screen, then returned it ro me saying the everything seemed fine. It was not. He used my phone to write...

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Luis and Anna are rock stars! Thanks for your help!

Anna at the lobby and Bellman Luis were so helpful this week! Smiling, friendly and worked to get us settled in a perfect room. Kindness and understanding are great gifts in a resort’s staff. These two are first rate. Thank you for all you did mi amigos!


A hotel that is trying to keep its head above water.

Let's start with the Travel Agency since we booked with Westjet and got a direct flight from Calgary to Tulum wich it was a plus since the bus ride from there to the hotel is cut in half. Once we landed and cleared customs, (The army soldiers will ask you...

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Worst hotel ever!

Mexico itself I would honestly tell everyone to go it was amazing. The hotel on the other hand was a disaster. The pool and jacuzzi were freezing cold, not one guest was swimming, apparently the heating system broke a long time ago and they never fixed it. I had booked...

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Very crooked and a scam .. upgrade and upsell orientated

Overall very crooked .. lack of info on amenities.. found out more about facilities from other tourists Very difficult to book the included ala carte restaurant, a scam .. u get in IF u buy wine which is overpriced.. cheapest wine was us$35 which u can buy outside for $8...

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10/10

Overall stay here was excellent! The whole resort was exceptionally clean and all staff were extremely friendly and accommodating. The food was amazing and so many options to choose from. They have made positive changes due to previous feedback on how you book the themed restaurants and we had no...

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A fun time despite a scary situation

Catalonia Riviera Maya review: This is long, please take a few minutes to read it. Here is my honest review. The good, the bad and the ugly. Including a very VERY serious warning for travelers with medical conditions. My partner and I stayed in a Privileged Romance Room (6107-building 12)...

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An ideal location to relax and unwind.

The resort is a delightful escape, boasting a decent beach that embraces the shimmering turquoise waves. Love the diverse dining choices, where each dish, crafted with fresh ingredients, offers a perfect blend of local and international flavors, presented beautifully and bursting with taste. The staff’s warmth and genuine hospitality truly...

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This Would Have Been the easiest 5 Star Review ever, but...

My girlfriend and I traveled here for a week in late April, 2025. We stayed 6 days and booked privileged. We stayed on the Riviera Maya side. While they list Yucatan Beach as a separate resort, all guests and staff treat both sides as one resort. I have been back...

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Great Choice

I love it. Been there 4 times now and for me it is an excellent value for money but I always stay at the previlige rooms. Those rooms are great with seperate bedroom and a good balcony or Terraze The pool area is great with good service. When the hotel...

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Amazing experience!

We went to catalonia last week and We had an amazing experience with our tours! The amstar guys were great! Thank you Lesli for your advice. A little dificult to get dinner reservations. The place its a small resort but very easy going! The room where ok


Towel card mishap

Today Rafael and Monica were the best. I lost our towel cards and spoke to the lady in the reception area. She said that to replace the cards it would be $30 each. Well, what can I do? So I head to the customer service to get another set of...

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Nope

The first room we were put in was incredibly loud as it was located facing an alley way of sorts where carts and vehicles were heard at all hours. Asked for upgrade, was told we had to wait. When they moved us, it was up a floor and down the...

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Best Vacation Ever!

Our first trip to Mexico and it was everything we hoped for and more. All of the staff are warm and caring. There to help with all your needs to ensure you have the best stay possible. We were fortunate enough to eat at nearly all of the restaurants on...

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POOR POOR POOR

Don’t waste your money or time. Staff not attentive to needs. Outdated rooms. We booked a privileged room and had to be moved b/c room smelled like musty towels and mold. Food is bland. Booking theme restaurants is a joke and dam near impossible. No service pool side or at...

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Why did we wait so long to go to Mexico?

Everything about our trip was amazing. The people, the food and weather were spectacular! We will go back soon. I can't believe we waited this long. I would recommend to anyone looking for a grat vacation. A tip of my hat to our new friends at Catalonia. Alfredo Canché went...

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A rough start with hiccups

The resort is about 75 minutes from Cancun airport in a lovely gated community. Our check in was not ideal. We were given a room that was not in the category we booked. The room smelled of mold and had broken electrical sockets everywhere. When we expressed our concerns we...

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Amazing stay, good and service

Location and the beach are amazing. For food and restaurants they have a lot of options to chose from. Our best choice were El Mercado, La Brisa and Creprie. Their team is nice, they had an issue with WiFi on the day we checked in, but they made sure we...

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Excellent value resort

We booked the Privileged Romance Deluxe room (Adults Only). We assumed that the words "Adults Only" in the description would mean that there would be no children in our building, but there were families, children in the room 2 doors down from us, running, playing right about nap time so...

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Relaxing stay with privilege package.

Relaxing stay with a very nice resort. Fairly small to what I'm used to but you do have the little town to walk around which has the marina and dolphins to watch. Food has been really good with quite good choice especially bloved but this is with privilege package. Staff...

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Overall, worth our time and money!

Our Privileged suite was really nice and roomy. Enjoyed the tub! Pool side service was non-existent, which was disappointing. Irving from entertainment and Saul from the Mercado Buffet stood out from the rest. Night entertainment was a lot of fun!


Amazing trip

This was our 13th trip to Catalonia Riviera Maya and we are already planning our 14th visit in October. We were not disappointed in the least. As usual the staff were amazing and really go out of their way to make your visit enjoyable. After reading some of the negative...

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Pool resort

Very friendly staff. Comfortable resort. No elevators. Food at buffet is average. Specialty restaurants, food was better. Have to make reservations. There isnt a beach to stroll. Three good size pools. No night life after 9:30pm unless you go to the disco.


Lovely stay - with some info

We arrived back today from 11 nights at the hotel. Due to the reviews we upgraded (cost £60 in total via Tui). Upon arrival cases are stored while you check into reception. You get a bracelet that is your room key and towel cards within an envelope that has a...

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