Palafitos Overwater Bungalows

My husband and I booked a 4 night stay at Palafitos Overwater Bungalows to celebrate our 5-year anniversary/belated honeymoon. Our experience was even better than we could have hoped for. We received exceptional service from every staff member we interacted with -- special shout-outs to Alberto, Enrique, and Daniel for...

My husband and I booked a 4 night stay at Palafitos Overwater Bungalows to celebrate our 5-year anniversary/belated honeymoon. Our experience was even better than we could have hoped for. We received exceptional service from every staff member we interacted with -- special shout-outs to Alberto, Enrique, and Daniel for making sure we had everything we needed and more. The meals were incredible (highly recommend the themed dinners at the overwater restaurant). The bungalows are exquisite and so comfortable. There's a whole itinerary of activities every day, and we took advantage of the cenote/caves trip which we would definitely recommend as a fun Mexico excursion. So happy we chose to unwind and celebrate at Palafitos -- we can't wait to return!

AMAZING. Palafitos is the best place to go if you’re considering going near Maroma beach. The bungalow was outstanding, but the hospitality and customer service we received from start to finish is unmatched. Janet, Aldo, Alberto, Rafael, Felipe, Clemente and so many more made sure we didn’t have to want...

AMAZING. Palafitos is the best place to go if you’re considering going near Maroma beach. The bungalow was outstanding, but the hospitality and customer service we received from start to finish is unmatched. Janet, Aldo, Alberto, Rafael, Felipe, Clemente and so many more made sure we didn’t have to want or need for anything. can’t wait to return!!! THIS IS YOUR SIGN TO BOOK THAT TRIP

Hands down the best experience!!! Every thing from the moment we stepped off the plane this place makes you feel special from picking you up from the airport room service the butlers and all. I would like to give a special thank you to the staff for making this place...

Hands down the best experience!!! Every thing from the moment we stepped off the plane this place makes you feel special from picking you up from the airport room service the butlers and all. I would like to give a special thank you to the staff for making this place what it is the hospitality is out of this world and I couldn’t have pulled off my proposal without their help! shout out to ALBERTO ALDO JANET CLEMETE FELIPPE RAYUMNDO BRYAN RAFIEL AND EVERYONE ELSE FOR MAKING THIS PLACE SO AWESOME

The most amazing time we’ve ever had and Pilar, Alberto, Clemente, William, and Raphael were the most outstanding and attentive team members at the resort and I will 120% be back to experience this again! I loved everything about this place

The room and the view was beautiful. As soon as we arrived by transport to the hotel, Alberto welcomed us with a wonderful smile and two cold refreshing towels. He loaded up our luggage into his cart and each stop along the way to our room he pointed out spots...

The room and the view was beautiful. As soon as we arrived by transport to the hotel, Alberto welcomed us with a wonderful smile and two cold refreshing towels. He loaded up our luggage into his cart and each stop along the way to our room he pointed out spots to try. He highly suggested the “Cinco Elementos” dinner and it did not disappoint. Pilar and William were our personal butlers and did a wonderful job. My boyfriend and I were celebrating our 10 year anniversary and on that day they left us a nice message in our room. Each day while we stepped out, we came back to a refreshed room. The shower was equipped with shampoo, conditioner, body wash, and even a loofah. (This is important as it means that there is less for me to have to pack!) The infinity pool attached to the room was lovely to be able to view out to the ocean. The see through floors at the entrance, bedroom, and bathroom/shower were great! It all adds to the experience. I forgot to mention that when we arrived the refrigerator was already fully stocked with waters and beers. One of the nights we enjoyed a buffet style Mexican dinner on the beach with a very entertaining show. The aguachiles verde was my most favorite dish. Overall, it is a must try, at least once.

Amazing experience all around. From the moment we were picked up til we arrived back at airport. The food was spectacular and the service was fantastic. Special Thanks to Alberto as he was so warm and welcoming like every member of the staff. The entertainment was fantastic too. All around...

Amazing experience all around. From the moment we were picked up til we arrived back at airport. The food was spectacular and the service was fantastic. Special Thanks to Alberto as he was so warm and welcoming like every member of the staff. The entertainment was fantastic too. All around best resort in Mexico we have been to in over 10 visits. Highly recommend.

We are first time guest of the hotel. We had a lovey time. The weather is good. We loved the beach. The bartenders and waiters are great. We love the pool volley ball. And the entertainment staff is amazing. Jerik, Marco, Osvaldo, Kevin, dj Chris and Alex are amazing.

Had an amazing time at a beautiful resort!! Would have extended if we didn’t have to make our way back. Fantastic room, beach, service. Incredible food & drinks. Special shoutouts to Fer, Liz, and Armando, as well as the Palafitos bartender & others for making our trip extra special. An...

Had an amazing time at a beautiful resort!! Would have extended if we didn’t have to make our way back. Fantastic room, beach, service. Incredible food & drinks. Special shoutouts to Fer, Liz, and Armando, as well as the Palafitos bartender & others for making our trip extra special. An absolute 5-star experience (coming from frequent global travelers).

The first time we visited El Dorado Maroma, we talked to their travel club and they asked where is your dream vacation and my wife and I both said Bora Bora, he said well look what we have planned, that was 2011. Fast forward April 2025 and our dream vacation...

The first time we visited El Dorado Maroma, we talked to their travel club and they asked where is your dream vacation and my wife and I both said Bora Bora, he said well look what we have planned, that was 2011. Fast forward April 2025 and our dream vacation has been fulfilled. Our stay in the Palifitos could now have been more perfect, from the attention to detail, to the over the top service from our Butlers, Fernanda, Liz and William. Every member of the staff were friendly and professional. Thank you to all that made our Bucket List vacation a reality.

We are so glad that we chose the Palafitos to stay at for our honeymoon!! There was so much to do on the resort - jet skis, snorkeling, etc. - as well as several activities like beach/pool volleyball, yoga, meditation, cooking/cocktail lessons, and salsa lessons. We had the best service...

We are so glad that we chose the Palafitos to stay at for our honeymoon!! There was so much to do on the resort - jet skis, snorkeling, etc. - as well as several activities like beach/pool volleyball, yoga, meditation, cooking/cocktail lessons, and salsa lessons. We had the best service as well - between our butlers William and Liz, our cart driver Alberto, and our bartender Daniel - we were well taken care of! The food at every restaurant was so amazing - and the service was impeccable! We look forward to visiting in the future - hopefully for an anniversary trip!

Palafitos was amazing from the time we got here right up to our departure! Our over the water bungalow was gorgeous and the food was amazing! Our butler, Janet, was awesome and Alberto was incredible ~ very kind, welcoming, helpful, patient and informative !! We will definitely be returning!!

Just all around amazing. Our butlers Enrique and Fernando made everything perfect from our fingertips. Jerik took care of activities perfectly. Gustavo, Alfredo, and Daniel are the most perfect bartenders. Alberto is your man for transport: thank you to everyone

We spent 3 amazing nights at Overwater Bungalows at El Dorado Maroma in Playa del Carmen. The service was A+ and the location and view’s unbeatable. The Palafitos Grill was our favorite restaurant but all the food throughout the hotel was delicious. Many food options. The bungalow itself was a...

We spent 3 amazing nights at Overwater Bungalows at El Dorado Maroma in Playa del Carmen. The service was A+ and the location and view’s unbeatable. The Palafitos Grill was our favorite restaurant but all the food throughout the hotel was delicious. Many food options. The bungalow itself was a dream come true to experience and waking up to a Beautiful blue sea and sunny day was memorable. Willl definitely recommend for a romantic couples escape!!

This was our second trip to Palafitos and we are already planning our third. The bungalows are beautiful, clean and nicely appointed. The restaurant is lovely and the food is quite good. But it’s the service that sets this resort apart. Everyone from the gardener to the servers to the...

This was our second trip to Palafitos and we are already planning our third. The bungalows are beautiful, clean and nicely appointed. The restaurant is lovely and the food is quite good. But it’s the service that sets this resort apart. Everyone from the gardener to the servers to the butlers are there to make sure you enjoy your stay. Special thanks to Rafael for making our beach days even better, Alberto for the rides and laughs, and Aldo for his kindness. If you are looking for a relaxing beach getaway, I highly recommend Palafitos.

Waking up each day to the view of turquoise water was only the start to a relaxing vacation. The beach has become one of my favorites because it is like walking in powder sugar. But what makes this place special is the people that work here. Our butlers, Yassir, Aldo...

Waking up each day to the view of turquoise water was only the start to a relaxing vacation. The beach has become one of my favorites because it is like walking in powder sugar. But what makes this place special is the people that work here. Our butlers, Yassir, Aldo and Aimee treated us like family. Yassir will make sure you have plenty of lotion 😉! Rene the beach bartender will make sure your drink is never empty. The food is so elegant and beautifully presented. I anticipated every meal because I couldn’t wait for the flavor explosion. The flavor pairings were unexpected but melded so well together. Every meal was incredible. If you are looking for an elevated vacation experience, the Palifitos is the place to visit!

Was excellent and worth cost. We had avoided all inclusives in the past as we are kind of food snobs. The food was excellent. The room was amazing. The beach was other worldly. Shout out to Alberto, Fernando, and Enrique who went out of their way to provide excellent service...

Was excellent and worth cost. We had avoided all inclusives in the past as we are kind of food snobs. The food was excellent. The room was amazing. The beach was other worldly. Shout out to Alberto, Fernando, and Enrique who went out of their way to provide excellent service at all times. A true 5 star experience.

We had the absolute best experience EVER at Palafitos. Truly from start to finish, the service of the entire team of people was extraordinary, the was food exquisite, the views were out of this world and if we could afford to come here all the time, we absolutely would. Alfredo...

We had the absolute best experience EVER at Palafitos. Truly from start to finish, the service of the entire team of people was extraordinary, the was food exquisite, the views were out of this world and if we could afford to come here all the time, we absolutely would. Alfredo and our butlers Aimee and Pilar were so special upon our arrival. We love how friendly everyone is, the beauty of the groundskeeping and landscaping too. It’s out of this world. I’d say the same for our experiences at the el Dorado Royale too.

What a beautiful place!! Definitely a relaxing experience but still has a little night life to enjoy! From the moment Alberto picks you up, you are treated like royalty! Our butlers, Pilar and Aimee were fantastic and responsive! We would love to come and stay again!!

This was our second time to Palafitos and it did not disappoint. The staff and service are top notch. Add in a picture perfect setting and accommodations, it doesn’t get better than Palafitos. Alberto once again welcomed us with a smile and even helped take care of a room issue....

This was our second time to Palafitos and it did not disappoint. The staff and service are top notch. Add in a picture perfect setting and accommodations, it doesn’t get better than Palafitos. Alberto once again welcomed us with a smile and even helped take care of a room issue. It has been several months since we last visited but Alberto remembered us and even the room number where we stayed in last time! Our favorite server Erik was scheduled to be on room service duty but was able to perform double duties and take care of us while we there. Such great attentive and personal service no matter if we were dining in the restaurant or hanging out on the dock. This willingness to go “above and beyond” and provide such memorable service is why we are already planning our next visit back to Palafitos!

Everything was excellent, we had a wonderful stay, all the staff attended us wonderfully, we would certainly stay again and recommend it to 100%, delicious food and incredible treatment, the room very clean and nice in the wonderfull location with a incredible view.

What a place! Unique in the area, and felt like an only slightly less luxurious version of the island hotels you find in the Maldives! Spectacular setting, beautiful room, wonderful food, fantastic facilities, and truly outstanding staff! Our Butler Yasser stood out for us as being absolutely amazing! He went...

What a place! Unique in the area, and felt like an only slightly less luxurious version of the island hotels you find in the Maldives! Spectacular setting, beautiful room, wonderful food, fantastic facilities, and truly outstanding staff! Our Butler Yasser stood out for us as being absolutely amazing! He went out of his way to make sure that we had everything we needed, and more! He was attentive, proactive, professional, and generally lovely! Overall, a truly special place. We would absolutely recommend it!

The resort was amazing. Food and drinks were top notch. Alberto, Fernando Yasser, and our beach butler staff made the experience that much better. The spa was awesome and really enjoyed the couple massage. We highly recommend this place for many to come and see.

This is the paradise you’ve been dreaming of. Breathtaking bungalows, sunrises, gourmet food, amazing excursions and first-class service. Yasser and Fernando were our amazing butlers who attended to our every need, and Alberto (the self-identified “handsome one”) will always make you laugh. We couldn’t recommend this place more and can’t...

This is the paradise you’ve been dreaming of. Breathtaking bungalows, sunrises, gourmet food, amazing excursions and first-class service. Yasser and Fernando were our amazing butlers who attended to our every need, and Alberto (the self-identified “handsome one”) will always make you laugh. We couldn’t recommend this place more and can’t wait to go back.

We truly could not have asked for a better honeymoon experience. The service from all the staff was absolutely impeccable. I would like to list a few of our favorites. Alberto, the first face we saw at the resort. So much energy and fun. His jokes kept us laughing! Fernando...

We truly could not have asked for a better honeymoon experience. The service from all the staff was absolutely impeccable. I would like to list a few of our favorites. Alberto, the first face we saw at the resort. So much energy and fun. His jokes kept us laughing! Fernando and Yarras, our personal butler's were so kind even running to catch us, and reminding us to lay back and take the time to relax. Our favorite bartender Clamente with his fabulous drinks kept us happy and smiling. We even enjoyed Leo over at the swing bar that kept our evenings fun! The overwater bungalows (both mine and my husbands dream honeymoon idea) were BEAUTIFUL! We saw so much marine life from inside our room through the glass floors. I almost forgot our favorite part. The FOOD!!! The meals were so fresh and wonderfully delicious. I tried so many things that I never would have eaten before! And was extremely surprised at how delicious every single meal was! Thank you, thank you from the bottom of our hearts for the most unbelievable honeymoon. We really hope to come back asap!

Excellent service, excellent food, excellent view, very nice people. Easy to transport to hotel and back to the airport, Super clean, comfortable bed and pillows, definitely a five start resort, I love Mexico I can’t wait to comeback……….

Yasser, Fernando and Alberto were just incredible. The service and staff are top notch. I highly recommend the resort as a great getaway. We will be back! Great room and amenities, small intimate space. Lots of daily activities to keep you busy

Everything was great!! Enrique our butler made the trip so relaxing and enjoyable. Alberto is amazing guy as well. These 2 guys are definitely a big asset to this resort. We will definitely be back but will definitely be requesting these 2 guys to serve for us on the next...

Everything was great!! Enrique our butler made the trip so relaxing and enjoyable. Alberto is amazing guy as well. These 2 guys are definitely a big asset to this resort. We will definitely be back but will definitely be requesting these 2 guys to serve for us on the next arrival. Thank you for a great trip to Paradise

Palafitos was amazing! The entire atmosphere is relaxing and very high end. From the moment we arrived, the entire staff was welcoming and attentive. Our butlers, Janet and Aldo, were both top notch! Alberto was also amazing and went to great lengths to help us out and make sure that...

Palafitos was amazing! The entire atmosphere is relaxing and very high end. From the moment we arrived, the entire staff was welcoming and attentive. Our butlers, Janet and Aldo, were both top notch! Alberto was also amazing and went to great lengths to help us out and make sure that we always had what we needed. The food was amazing - in particular the “5 Elements Dinner” was a very unique experience. The entertainment was great and you can’t beat the ocean views from the bungalow. Highly recommend!

Palafitos exceeded all expectations, this place is paradise! The bungalow was beautifully designed with glass floors and a private infinity pool, and direct ocean access. Every detail felt thoughtful and luxurious. The service was phenomenal. Our butler went above and beyond, from arranging our daily breakfasts to booking our spa...

Palafitos exceeded all expectations, this place is paradise! The bungalow was beautifully designed with glass floors and a private infinity pool, and direct ocean access. Every detail felt thoughtful and luxurious. The service was phenomenal. Our butler went above and beyond, from arranging our daily breakfasts to booking our spa experience and our snorkel tour making sure we had everything we needed for a perfect stay. The food and drinks were gourmet-level, and the views at every restaurant were unbeatable. We can’t thank William, Alberto and Pilar enough for the unforgettable memories. Palafitos is absolutely beautiful, but it was the exceptional service, especially from William, Alberto and Pilar that made it truly magical. We came to relax and disconnect, and Palafitos delivered in every way. Peaceful, private, and absolutely stunning. It was the ultimate escape, and we can’t wait to return soon!

Paradise.... from the moment you arrive. The people, the atmosphere , the food all amazing. Having a room over the water is a special treat everyone should experience. You can spend your days on an absolutely amazing beach or over the water on your deck. The rooms are very nice...

Paradise.... from the moment you arrive. The people, the atmosphere , the food all amazing. Having a room over the water is a special treat everyone should experience. You can spend your days on an absolutely amazing beach or over the water on your deck. The rooms are very nice with an ocean view to watch the ships, birds and of course fish through the glass bottom floors. The staff will spoil you!! Alberto will shuttle you where ya need to go and become a quick friend with a great smile and personality. Our Butler's Aldo and Janet took such great care of us helping us with trips and any questions we had. Great food service also from wonderful bartenders like Filipe to wait staff like Erik . The kitchen is amazing and try's to make your meals extra special. Thank you for a great trip!! Yes unfortunately this are days the seaweed comes in. They work very hard to clean it up as quickly as possible as it is something they have no control over.