Hyatt Vacation Club at Ka’anapali Beach

We stayed at the Hyatt next door in our last trip. We used the pool here and you can swap back and fourth. So this stay we chose to book a one bedroom ocean front! Too bad we checked in and they told us we were in the back with...

We stayed at the Hyatt next door in our last trip. We used the pool here and you can swap back and fourth. So this stay we chose to book a one bedroom ocean front! Too bad we checked in and they told us we were in the back with a Mountain View. We’re on the corner. All you hear is traffic and road noise. Not why I came to Maui. The room was also not clean upon arrival and we have to call for housekeeping after the staff brought us up. So far very dissatisfied!

Easy access. Awesome views with beach access. Enjoyed sunsets. Great pools and amenities. Roomy accommodations. Fantastic lanai. Will definitely come back. Previous trip in spring allowed us to see many whales from beach - no need to go in whale watch tour

We've just returned from a wonderful week at this beautiful resort. In spite of all of the naysayers who warned against traveling to West Maui after the tragic fire last August, we found nothing but warm greetings, hospitable and friendly staff, and absolutely perfect weather. This was our second visit...

We've just returned from a wonderful week at this beautiful resort. In spite of all of the naysayers who warned against traveling to West Maui after the tragic fire last August, we found nothing but warm greetings, hospitable and friendly staff, and absolutely perfect weather. This was our second visit to the resort, but the first with a unit overlooking the ocean and the beautiful grounds. Hyatt nailed it when they built this facility ten years ago, and it is aging extremely well. We brought friends who'd never been to Hawaii before and had a great time seeing Maui through their eyes--and we treated them to experiences that are quintessentially Hawaiian, including the Drums of the Pacific luau next door at the Hyatt Regency, a whale-watching cruise, and lots of great food. Our unit was beautifully appointed with comfortable beds, a fully-equipped kitchen, en suite laundry facilities, and a wonderful balcony where we enjoyed whale-watching, and some beautiful sunsets. The resort is short walk from Whalers Village--and in spite of the recent downturn in tourist traffic to Maui, the shopping and dining center seems to be going strong.

The week before our arrival we were informed we didn’t get the ocean view we had traded away, but still looking forward to a first time stay. Booked months earlier. The room, well appointed, with a lanai wall glass door but we couldn’t enjoy it open due to constant traffic...

The week before our arrival we were informed we didn’t get the ocean view we had traded away, but still looking forward to a first time stay. Booked months earlier. The room, well appointed, with a lanai wall glass door but we couldn’t enjoy it open due to constant traffic noise. Not to mention the crowing of roosters all day, squealing breaks and constant door lock alarms. So disappointed. Tried several restaurants in the area only to conclude the food is marginal even though the service was good and friendly. Don’t do the Hyatt breakfast buffet. So bad. $106 for cold scrambled eggs and bacon cooked maybe yesterday and fruit. Concierge clueless. Definitely NOT the serene sand and palms I was expecting especially after the hype we were given by Hyatt regarding this property. We had to check out of our room by 10am. No late check out and our fight wasn’t til late. They offer an arrival/ departure lounge. Great! Right? Not unless you want to spend your last few hours in Maui in a virtually windowless closet with gym lockers not large enough for even your carry on. You got to ask yourself, whom at Hyatt, though that was remotely appealing to owners and guests? Planned several scenic trips away from the hotel which were beautiful but if we ever come back, I’ll use my Hyatt points and timeshare elsewhere. Definitely not worth the money and so disappointed with Hyatt.

My husband and I have been staying here for years now. We book through Redweek. This is the best place we've ever stayed at on this island. On this visit, I did notice some things that were a little disconcerting. Since the pandemic, they slimmed downed the amenities in the...

My husband and I have been staying here for years now. We book through Redweek. This is the best place we've ever stayed at on this island. On this visit, I did notice some things that were a little disconcerting. Since the pandemic, they slimmed downed the amenities in the room. The kitchen is not as stocked, probably due to theft, the most used items like bowls, wine glasses, etc are placed at the top shelf where it's unreachable for someone 5'4. No small plates available. They say cleaning and disinfectants are in the room to use but I see none. The housekeeping is bad. They didn't replace cotton ball, swabs left opened by last tenant, dirty glassware, dirty placement, dirty floors, dusting not done, ring in toliets, etc. No robes in the room. The care that the hotel use to have just isn't there anymore and you would expect it for the rates being charged. If I was an owner and having to pay the maintenance fee, I would be very unhappy. The place is showing its age. With all this said, I'd still come back to this place but it will be awhile now and not every year.

We stayed in a one-bedroom ocean view unit at the Hyatt Residence Club (HRC) Kaanapali, Maui. Our price per night was less than a “mountain View” room, and much less than the price of an equivalent “ocean view” room at the Hyatt resort next door. AND our one-bedroom unit was...

We stayed in a one-bedroom ocean view unit at the Hyatt Residence Club (HRC) Kaanapali, Maui. Our price per night was less than a “mountain View” room, and much less than the price of an equivalent “ocean view” room at the Hyatt resort next door. AND our one-bedroom unit was bigger and better. Our room had a huge lanai (balcony) with an amazing ocean view looking out at the islands of Lanai and Molokai. The walk along the oceanfront to Whalers Village gave us easy access to shopping and restaurants. But most nights we had dinner on our Lanai because it beat the view of any restaurant on Maui. We either cooked in the incredibly well-equipped kitchen or ordered in because of the view. The HRC has very good amenities (pools, Health Club, Bar, Etc.) but we also had access to the amenities at the Hyatt resort next-door which was a nice bonus. Comparing other prices along Kaanapali beach we may have lucked out with the deal we got – it was the week of Labor Day weekend. The quality of our rental unit and quality of our stay would have been worth it at a higher price.

We got a beautiful one bedroom unit, but mountain view since we are not owners at that Hyatt property and it seems that the owners get ocean view priority. I have to say that the mountain view was quite stunning and I didn't mind it since it was peaceful. However,...

We got a beautiful one bedroom unit, but mountain view since we are not owners at that Hyatt property and it seems that the owners get ocean view priority. I have to say that the mountain view was quite stunning and I didn't mind it since it was peaceful. However, there were other things that I wasn't happy about during our stay. For example, I expected a beach at the resort and there is no beach now. It seems there used to be a beautiful beach but there has been erosion and that is not the case anymore. Worrysome! Anyhow, if you want to seat near the beach just for a view of the ocean, the cabanas are at least $150 or more for the day. Beach chairs cost around $75 which I think included a drink from the bar but still pricy. Most of the people were just haging around in the swimming pool area where they could sit for free. My advice if you want to go to the beach, rent beach chairs in a snorkel shop at the beginning of your vacation and go to the public beaches nearby but you will need a car and I do recommend that you rent one. Also, go early in the morning so you can find a parking space. Another thing I wasn't happy about at this resort in Maui was the mid week cleaning of the unit. When we arrived after being out doing tourism on the day of the cleaning, we couldn't tell that the maid had been there. They did the bed, collected the garbage and change one towel in the bathroom. That was it. They didn't clean the floors, clean the tables, clean anything in the kitchen at all, replenish supplies, etc. We were very disappointed. I called the front desk and they sent supplies that we needed, and housekeeping called me about the cleaning but two days afterwards and just to make notes. Shoud you visit Maui? Yes. Should you stay at this Hyatt? I'm not sure. Maybe you can find a resort with a beach? But if you are really a beach fan in my opinion the Hyatt timeshare with the best beach is Hacienda del Mar in Puerto Rico. It has a beautiful beach with free beachchairs!