The Milestone Hotel

Superb couple of days. Location excellent but all staff exceptional , especially Arelia, Thomas and Dorina. Everyone was so friendly, helpful and professional. Perhaps this is their job but nothing was too much trouble. They certainly made our stay more enjoyable and we hope to return again soon. Thoroughly recommend...

Superb couple of days. Location excellent but all staff exceptional , especially Arelia, Thomas and Dorina. Everyone was so friendly, helpful and professional. Perhaps this is their job but nothing was too much trouble. They certainly made our stay more enjoyable and we hope to return again soon. Thoroughly recommend the Milestone.

From the reception desk, doorman to Victoria and the rest of the staff in the bar this hotel is all about great service and attention to detail. Stayed twice at the hotel and both experiences were extremely positive. Clean rooms, great service, amazing breakfast. Highly recommend if you need to...

From the reception desk, doorman to Victoria and the rest of the staff in the bar this hotel is all about great service and attention to detail. Stayed twice at the hotel and both experiences were extremely positive. Clean rooms, great service, amazing breakfast. Highly recommend if you need to be in central London for a visit.

We enjoyed a lovely few days away. We were made to feel very welcome and everyone was so friendly and pleasant. From the turndown service in the evening with a sweet treat left for us to the wonderful breakfast service we were treated so well. The rooms were beautiful and...

We enjoyed a lovely few days away. We were made to feel very welcome and everyone was so friendly and pleasant. From the turndown service in the evening with a sweet treat left for us to the wonderful breakfast service we were treated so well. The rooms were beautiful and all the little extras made it a wonderful stay.

Thank you for welcoming us back on Saturday for afternoon tea. I am glad we gave the Milestone another go as it was truly amazing. The welcome we had from Christian (bartender) was warm and welcoming. He made wonderful cocktails. Our waitress, Vera, was very attentive during the afternoon tea...

Thank you for welcoming us back on Saturday for afternoon tea. I am glad we gave the Milestone another go as it was truly amazing. The welcome we had from Christian (bartender) was warm and welcoming. He made wonderful cocktails. Our waitress, Vera, was very attentive during the afternoon tea service and we can't thank her enough. We will certainly recommend the hotel to friends and family and will be back again in the future. Thank you again.

Excellent 2 day city break at The Milestone Hotel and Residences, from the moment we arrived to the time we left the whole experience was flawless. The staff were all welcoming, attentive and polite which made us feel really special. The room was very comfortable, and the bed was fantastic....

Excellent 2 day city break at The Milestone Hotel and Residences, from the moment we arrived to the time we left the whole experience was flawless. The staff were all welcoming, attentive and polite which made us feel really special. The room was very comfortable, and the bed was fantastic. We had breakfast on both days, which was amazing with a fantastic variety of choices. Looking forward to returning again soon.

A real gem of a hotel with fantastic customer service and attention to detail. The Reception team in particular merit comment, we asked to move to a slightly larger room if available and they could not have been more accommodating, nothing was too much trouble. We will definitely use the...

A real gem of a hotel with fantastic customer service and attention to detail. The Reception team in particular merit comment, we asked to move to a slightly larger room if available and they could not have been more accommodating, nothing was too much trouble. We will definitely use the Milestone whenever we are staying in London.

Excellent service and attention to detail, perfect for a weekend escape. Loved the bed time book and reading light, a touch of class. Special mention to the commisionaire, a fellow Welshman, his restaurant recommendation was spot on! Diolch yn fawr.

High recommandation! Especially Concierge Jorge is a dear Advisor, who made our trip special and unforgettable during our stay as a couple!as well we want to mention Angelo , the Chief of stables Bar who endulged is with Perfect Drinks! Looking forward to come back!

We came for afternoon tea and it was amazing. Loved the room, it was so intimate and the scones were incredible - just the right texture, warm, and fluffy on the inside. One of the city's best afternoon teas and is quite under the radar. Staff were nice but not...

We came for afternoon tea and it was amazing. Loved the room, it was so intimate and the scones were incredible - just the right texture, warm, and fluffy on the inside. One of the city's best afternoon teas and is quite under the radar. Staff were nice but not super friendly, but nice.

The Milestone Hotel is a fantastic place to stay in London. The attention to detail throughout the hotel is impressive, from the beautifully designed rooms to the thoughtful touches that make the experience special. Everything feels well considered and of high quality. The Stables Bar is a real highlight, offering...

The Milestone Hotel is a fantastic place to stay in London. The attention to detail throughout the hotel is impressive, from the beautifully designed rooms to the thoughtful touches that make the experience special. Everything feels well considered and of high quality. The Stables Bar is a real highlight, offering a cozy and stylish space to relax. The cocktails are superb, and the staff are attentive without being overbearing, which makes all the difference. The team at the hotel go above and beyond to ensure everything runs smoothly, and their friendly approach makes the stay even more enjoyable. The combination of a great location, stunning interiors, and excellent service makes The Milestone a place that really stands out. Highly recommended.

When we visit the Milestone it’s like coming home, the staff are so friendly and they really look after us. It’s small and personal and that’s what we love. It’s the perfect location for a visit to the Albert Hall, the History or Science Museums, Hyde Park and Kensington and...

When we visit the Milestone it’s like coming home, the staff are so friendly and they really look after us. It’s small and personal and that’s what we love. It’s the perfect location for a visit to the Albert Hall, the History or Science Museums, Hyde Park and Kensington and is only 5 mins from the circle line. Darren and Ann L….t Their mission statement should be “We really do go the Extra MileSTONE”

Fabulous Hotel, with the most amazing staff! . They look after you so well but in a relaxing way. Some Hotels it feels forced, but at The Milestone you absolutely feel as though they care about you. Everywhere was spotless & beautiful decor. Would highly recommend this diamond of a Hotel.

Fantastic 5-star hotel in a superb location for Kensington, the Royal Albert Hall and Hyde Park at a super price. The staff were incredibly attentive - we were given a tour on arrival, our room was ready early, the breakfast included was delicious and great value. There were little touches...

Fantastic 5-star hotel in a superb location for Kensington, the Royal Albert Hall and Hyde Park at a super price. The staff were incredibly attentive - we were given a tour on arrival, our room was ready early, the breakfast included was delicious and great value. There were little touches such as a hand-written note from the manager, box of freshly baked biscuits and London tea bags on arrival, plus a glass of champagne and a beer as a complimentary welcome. On returning to our room at night we had slippers each, a small bag of sweets on the bed and a lit floating candle in a small vase at the side of the bath! The room was quiet, the bed dreamy and I honestly couldn't have asked for a better night's stay. £15 fees and a random £1 charitable donation were added to the cost - however, we let those slide as the service really had been fab. Not sure which charity we've ended up supporting though! There's a locked door to a disused Chapel on the ground floor which got me all intrigued - it would be fabulous to have an info sheet available with photos etc.!

Charming, boutique, luxury hotel near Kensington Palace that prides itself on exemplary service. Our room had a lovely view of Kensington Park and was extremely quiet despite facing High Street. Management was attentive to a couple of small issues we encountered. Original artwork by French cartoonist known as "Sem" lines...

Charming, boutique, luxury hotel near Kensington Palace that prides itself on exemplary service. Our room had a lovely view of Kensington Park and was extremely quiet despite facing High Street. Management was attentive to a couple of small issues we encountered. Original artwork by French cartoonist known as "Sem" lines the walls throughout the hotel and adds to the charm.

Absolutely fantastic hotel , immaculately clean , bed so comfortable pillows incredible shower was superb . All the staff were so attentive couldn't do enough to help. Fabulous base walking distance to so many different attractions . We arrived at 11pm Saturday and were greeted by a very lovely doorman...

Absolutely fantastic hotel , immaculately clean , bed so comfortable pillows incredible shower was superb . All the staff were so attentive couldn't do enough to help. Fabulous base walking distance to so many different attractions . We arrived at 11pm Saturday and were greeted by a very lovely doorman with a great personality very funny fantastic first impression ! Thankyou so much for our lovely stay

This is one of the best hotels I have visited because of its extraordinary elegance, refinement, and comfort, which extends to the facilities and the staff. The hotel's location--across the street from Kensington Gardens and a few steps from Kensington's High Street and the Royal Albert Hall--is excellent. The tourist...

This is one of the best hotels I have visited because of its extraordinary elegance, refinement, and comfort, which extends to the facilities and the staff. The hotel's location--across the street from Kensington Gardens and a few steps from Kensington's High Street and the Royal Albert Hall--is excellent. The tourist buses that take you around London can be picked up right outside the door. The breakfast is sensational. On our third, final night I stopped into the bar for an evening drink, which was also a great experience. The bar staff is great as are the servers in the restaurant, the concierge, the front desk people, and the doormen. The Milestone was one of the true highlights of our short, first stay in London, and we are planning to return. Noel Coward stayed at the Milestone and, when we returned home, by chance we went to see the movie "Downton Abbey: The Grand Finale" in which Coward plays a central role. We felt as though we were part of the story!

We had an amazing experience staying at the Milestone. We had booked a room here for two nights at the end of our trip up to Scotland and to celebrate our engagement. From the moment we stepped through the doors, the staff at this hotel went above and beyond in...

We had an amazing experience staying at the Milestone. We had booked a room here for two nights at the end of our trip up to Scotland and to celebrate our engagement. From the moment we stepped through the doors, the staff at this hotel went above and beyond in making us feel welcome and in helping us celebrate. Everyone you encounter here from the doorman to the bar staff to the front desk is engaging and treats you like family. The hotel itself is also beautiful and cozy. The rooms are all unique and wonderful to stay in. You also cannot beat the location directly across from Hyde Park. We also highly recommend doing their afternoon tea service and grabbing a cocktail or two at their bar, The Saddle Bar. All the food and drinks were fantastic. In short, this was a magical stay for us, and we will be staying here from now on whenever we are in London.

We had an absolutely wonderful experience at The Milestone Hotel. The location is excellent, close to trains and opposite Hyde. Lots of great shopping and restaurants right on the door step. From the moment we arrived, the staff made us feel genuinely welcome. Everyone was incredibly friendly, helpful, and professional....

We had an absolutely wonderful experience at The Milestone Hotel. The location is excellent, close to trains and opposite Hyde. Lots of great shopping and restaurants right on the door step. From the moment we arrived, the staff made us feel genuinely welcome. Everyone was incredibly friendly, helpful, and professional. They gave us excellent restaurant recommendations and even helped with directions, which made exploring the area so much easier and more enjoyable. Our room was beautiful, elegantly decorated with the most comfortable bed. The bathroom was spotless and luxurious, with a fantastic shower that made it hard to leave in the mornings. Breakfast was another highlight: delicious food served in a truly elegant setting. It felt like such a treat to start each day in such a lovely atmosphere. The hotel itself is immaculate. I even commented to my husband that it looked like everything sparkled, it’s that clean and well cared for. We wouldn’t hesitate to stay here again and highly recommend The Milestone Hotel to anyone looking for a special, memorable stay.

A great hotel. Staff is extremely accommodating and friendly. Great room and restaurant. I would absolutely book there again.

This was our 3rd stay at the Milestone hotel and, as it was a double celebration of our 15 year anniversary and my partner’s Birthday, we stayed for 3 nights. The fact we have been twice before already speaks volumes. We are always touched by the finer points of this...

This was our 3rd stay at the Milestone hotel and, as it was a double celebration of our 15 year anniversary and my partner’s Birthday, we stayed for 3 nights. The fact we have been twice before already speaks volumes. We are always touched by the finer points of this hotel. Belonging to the Red Carnation Hotels one of the ethos’ of the group is that it emphasises on ‘providing an intuitive, deeply personal kind of service, shaped by care and passion’. This is so evident from the staff and management such a high level of the personal touch that you feel relaxed and ‘at home’ straight away. The hotel was full, with some guests taking resident for 3 months! Yet with such a busy season there was never a drop in service levels and each member of staff took time with us. Wonderful hotel.. Mr. Andrew Pike will no doubt be very proud of his team… See you next year!

I cannot say enough of how amazing this hotel is. The staff is exceptional, warming and make you feel at home. They remember your room number so you can just add drinks, food, etc. to your room with ease. Kostas and Tim were just the best! The rooms are phenomenal....

I cannot say enough of how amazing this hotel is. The staff is exceptional, warming and make you feel at home. They remember your room number so you can just add drinks, food, etc. to your room with ease. Kostas and Tim were just the best! The rooms are phenomenal. The housekeepers were each amazing. Twice a day they clean and make sure you have enough towels and beds are always made. They even leave you a little treat each evening. This is a MUST book in London. Wonderful neighborhood with great coffee spots and the park across the street! This was our second stay and will be back next year!! Get room service too!!! Delicious!