The Clermont London

Lovely hotel with great breakfast and lovely staff. I was especially impressed with James on the front desk. He was respectful, charming and knowledgeable. We hope to return again in the summer and I am sure we will have another wonderful experience.

I stayed at the Clermont Charing Cross with my partner for our birthdays and over Valentine’s Day. There was birthday cake waiting in our room and staff were quick and responsive to any requests we had. The reception staff were particularly friendly including James who helped with directions and suggestions...

I stayed at the Clermont Charing Cross with my partner for our birthdays and over Valentine’s Day. There was birthday cake waiting in our room and staff were quick and responsive to any requests we had. The reception staff were particularly friendly including James who helped with directions and suggestions of tourist spots. Would recommend to anyone wishing to stay in central london close to all the tourist spots! I even enjoyed using their gym in the morning.

Welcoming friendly staff. Superb location, next door to Charing Cross Tube and Trafalgar Square with countless attractions close. A lovely shelter from the tourist crowds. Warm, clean and comfortable rooms with some freebie snacks and drinks

Booked early dinner prior to theatre visit using buy a gift voucher, an excellent experience, staff, food and service made it a lovely meal. Although set menu, the choices were very good and the interval between courses was perfect to allow time to enjoy each course, washed down with a...

Booked early dinner prior to theatre visit using buy a gift voucher, an excellent experience, staff, food and service made it a lovely meal. Although set menu, the choices were very good and the interval between courses was perfect to allow time to enjoy each course, washed down with a very acceptable bottle of Prosecco. Will certainly be back again. Thank you

It took two hands to operate the shower and bath controls. As two 80 year olds we deemed this to be entirely unsafe. After reporting the difficulty which required a reminder the problem was resolved but we were left with no bath mat and only two towels, white footprints on...

It took two hands to operate the shower and bath controls. As two 80 year olds we deemed this to be entirely unsafe. After reporting the difficulty which required a reminder the problem was resolved but we were left with no bath mat and only two towels, white footprints on the carpet inside the door of the room and sealant not removed from the control panel.

Fantastic hotel. Room amazing, and location perfect. Right next to Charing Cross subway so you get around so easily. Breakfast was really great, tea lovely and warm as served in pots. Best croissants outside Paris! So delicious. Bar was great. All staff so helpful. Really great stay, thank you.

We stayed here for 1 night to go to the theatre on a b&b basis. Check in was smooth as was check out. The room was really spacious, well appointed and the bed was really comfy. As others have said, everything in the minibar is free,it is replenished daily. The...

We stayed here for 1 night to go to the theatre on a b&b basis. Check in was smooth as was check out. The room was really spacious, well appointed and the bed was really comfy. As others have said, everything in the minibar is free,it is replenished daily. The bathroom was big and the shower was massive, easily enough room for 2. It was also nice to have a sink that worked. Breakfast was excellent, a good selection of hot and cold foods and the fried breakfast was really good. Nice to have pots of tea and coffee at breakfast. Bar was nice but as others have said, it is small for the size of the hotel. My only request is that not everyone likes coffee pods in the rooms. Would it not be possible to have the option of coffee sachets, even if it was nescafe? We liked the hotel so much, we booked a weekend stay in May before we left.

The hotel was amazing, and the staff were very helpful from start to finish. Breakfast was excellent and lots to choose from. Perfect location for our trip to London, 10 minute walk from Waterloo Station. We will definitely be staying at this hotel again .

We very much enjoyed our four night break in a Studio Suite - well worth the extra cost. Haven't stayed here for quite some time but it's undoubtedly our best ever experience in a London hotel. Staff are exceptionally good at what they do and the whole place has a...

We very much enjoyed our four night break in a Studio Suite - well worth the extra cost. Haven't stayed here for quite some time but it's undoubtedly our best ever experience in a London hotel. Staff are exceptionally good at what they do and the whole place has a good feel about it.

Great meal! Great people! Great atmosphere. A step away from the hustle and bustle of Charing Cross and the west end. A truly welcome gem and really reasonably priced. We attended the restaurant using a red letter day experience and it was fab ! We will Be back.

Great location, very friendly and helpful staff, particularly guest services executive Eva Maria who ensured our requests were met. Our room was quiet and comfortable and we appreciated the free snacks, sweets and water. Good selection at breakfast with freshly made coffee and freshly cooked eggs. We will definitely stay...

Great location, very friendly and helpful staff, particularly guest services executive Eva Maria who ensured our requests were met. Our room was quiet and comfortable and we appreciated the free snacks, sweets and water. Good selection at breakfast with freshly made coffee and freshly cooked eggs. We will definitely stay here in the future.

This hotel was almost perfect for our 3 day pre-cruise visit. Lots of restaurants/shops nearby, the tube station right next door as well as a taxi stand. Even had a Starbucks in the lobby area! The rooms were small but very comfortable and front desk employees were amazing. Get a...

This hotel was almost perfect for our 3 day pre-cruise visit. Lots of restaurants/shops nearby, the tube station right next door as well as a taxi stand. Even had a Starbucks in the lobby area! The rooms were small but very comfortable and front desk employees were amazing. Get a high room away from the tube station as the tube is a bit loud. Our cruise began in Tillbury and taxi’s refused to drive that far so we ended up taking an Uber, which was fine. We highly recommend this hotel and will definitely stay here when we return.

We stayed two nights at The Clermont London, Charing Cross at the end of March 2025. Overall, it was a great experience! Location: Great location! We were able to walk to the metro, supermarkets, restaurants, Chinatown, Covent Garden, museums, and more. The area felt safe to walk around, even at...

We stayed two nights at The Clermont London, Charing Cross at the end of March 2025. Overall, it was a great experience! Location: Great location! We were able to walk to the metro, supermarkets, restaurants, Chinatown, Covent Garden, museums, and more. The area felt safe to walk around, even at night. Getting to Heathrow Airport was easy with just one connection on the metro. Price: Very reasonable, especially considering the convenience and central location. Room: Clean and comfortable with an updated bathroom. The espresso machine was a great touch! In-house restaurant: Beautiful setting with good meals at fair prices. We especially loved the breakfast—great atmosphere and delicious food.

This is the first time we have stayed at this hotel and it definitely won’t be the last! Everything was EXCELLENT! The staff are incredibly friendly and welcoming. Our room was ready before time and was spacious and spotlessly clean. The bed was very comfortable and there were extra pillows...

This is the first time we have stayed at this hotel and it definitely won’t be the last! Everything was EXCELLENT! The staff are incredibly friendly and welcoming. Our room was ready before time and was spacious and spotlessly clean. The bed was very comfortable and there were extra pillows if needed. It was also very quiet during the night. We had lunch in the restaurant on the day we arrived & it was superb. We couldn’t fault anything & the service was spot on. The theatre we had chosen to go to was only a 6mins walk away. There were other theatres that were also just a short walk away. The Portrait Gallery is almost next door and it is very easy to get to Convent Garden. The underground is just a few minutes away. All very convenient. Breakfast was self service, with an abundance of delicious food to choose from. Everything extremely well cooked and presented. They serve proper scrambled eggs - not stuff you can slice, which is overcooked & rubbery. Once again the staff were friendly, attentive & helpful. All in all a wonderful stay. We will definitely choose to stay there again.

Excellent location. Heathrow express from T5 to Paddington and change onto the Bakerloo line and about 6 stops to Charing Cross. Then a few minutes walk to the hotel. M&S food store next door. Great street down side of hotel with lots of food and drink options. Princess of Wales...

Excellent location. Heathrow express from T5 to Paddington and change onto the Bakerloo line and about 6 stops to Charing Cross. Then a few minutes walk to the hotel. M&S food store next door. Great street down side of hotel with lots of food and drink options. Princess of Wales pub/restaurant and Hobson Fish and chips both excellent. Warm welcome from reception staff. Rooms of adequate size with comfortable bed and nice walk in shower. The central location beside Leicester Square and a short walk to China Town, Soho, Piccadilly Circus is great. Would stay there again and recommend.

The first impression on entering the Livy is the beautiful smell of fresh flowers. The hotel is absolutely lovely with lots of charm. Staff has been remarkable. The restaurant and bar are great. Location is perfect. It smells so good I highly recommend this hotel.

Stayed for one night as part of birthday celebration for my wife. Dinner reservation made at time of booking. Despite it not being busy absolutely awful service in dining room which resulted in us leaving to dine elsewhere. Staff thoroughly disinterested and didn’t care at all when we left. Issue...

Stayed for one night as part of birthday celebration for my wife. Dinner reservation made at time of booking. Despite it not being busy absolutely awful service in dining room which resulted in us leaving to dine elsewhere. Staff thoroughly disinterested and didn’t care at all when we left. Issue addressed appropriately by reception but did put a downer on my wife’s special day. Again at breakfast a total lack of interaction and warmth from staff in dining room. It is a shame that this one area lets down what is a wonderful hotel that does so many things right.

We got a good rate on an external site which amazing value for its location in theatre land and close to Covent Garden. They even gave us a free upgrade. Huge room including bed. Excellent courteous service. Can really highly recommend this amazing hotel