Grand Mercure Phuket Patong

by Grand Mercure

8.8
Great
Our Rating
5-star hotel
4.6
Rating Image
3713 TripAdvisor Reviews

$$

Centrally Located

Quiet

Modern


Nestled within walking distance from the vibrant nightlife of Patong and the enchanting Andaman Sea, Grand Mercure Phuket Patong beckons honeymooners to a captivating beach resort. With 314 rooms, including suites and pool villas, this haven combines modern luxury with cultural richness, creating a retreat where every moment is designed for romance and relaxation.

Chic Accommodations with a Touch of Elegance:

Grand Mercure Phuket Patong offers a range of chic accommodations, including suites and pool villas. Each room is thoughtfully designed with a touch of elegance, providing a comfortable and stylish sanctuary for couples seeking the perfect honeymoon escape.

Bistro-Style Dining Experience:

Indulge in a delightful culinary journey at the resort’s bistro-like restaurant. The dining experience is not just a meal; it’s a celebration of flavors, where you can savor exquisite dishes in a romantic setting, setting the stage for intimate moments.

Unique Meeting Venues and Abundant Amenities:

The resort goes beyond the ordinary with three unique meeting venues, catering to a variety of events and celebrations. Whether you’re planning a romantic dinner, a private gathering, or a honeymoon escape, Grand Mercure Phuket Patong offers abundant amenities to make your stay unforgettable.

Largest Beer Selection in Phuket:

For those seeking a casual and laid-back atmosphere, the resort boasts a bar with the largest beer selection in Phuket. Unwind with your loved one, sip on your favorite brew, and let the soothing ambiance of the bar enhance your romantic experience.

Fitness Center, Spa, and Kids Corner:

Stay active and rejuvenated with the resort’s fitness center and spa facilities. Whether you prefer a workout session or a pampering spa treatment, Grand Mercure Phuket Patong ensures that your well-being is a top priority. Families with children can also make use of the dedicated Kids Corner, providing entertainment and activities for the little ones.

Proximity to Patong’s Vibrant Scene:

While Grand Mercure Phuket Patong offers a tranquil escape, its strategic location places you within walking distance of Patong’s vibrant scene. Explore the bustling streets, indulge in shopping, or experience the lively nightlife—all just moments away from the resort.

Grand Mercure Phuket Patong: A New Generation Retreat:

This beach resort represents a new generation of retreats, seamlessly blending natural beauty and cultural heritage. Grand Mercure Phuket Patong is not just a destination; it’s an experience, where the allure of Patong meets the romance of a perfect honeymoon.

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What Honeymooners Love Above Grand Mercure Phuket Patong

Summary of Verified Guests at Grand Mercure Phuket Patong

Travelers had a wonderful experience at the Grand Mercure resort, frequently praising the beautiful setting, amazing food, and clean environment. Many guests celebrated their honeymoons, anniversaries, or special occasions and received exceptional service from the staff, particularly Jasmine, Ryan, Pen, Aib, and Koy. A number of travelers stayed in the 1-bed pool villas and enjoyed the luxurious, clean, and comfortable accommodations. They were impressed with the hotel's location, close to the beach, bars, shops, and food options, plus relaxing spa treatments. The resort was noted for its tranquility, great value for money and friendly atmosphere, making it a highly recommended destination for romantic and honeymoon travelers.


Reviews of Grand Mercure Phuket Patong

Losing its Appeal

This was our 3rd time staying here and to be honest I think the last as I feel they dont appreciate returning customers and also nothing has improved or changed since we first stayed there. Also it annoyed us when check - in they gave us the welcome drink and...

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Breakfast is so amazing, lots of choices and the pool is awesome.

Grand Mercure is such a beautiful resort. Me and my husband stayed here for our 34th anniversary. Jasmine and Ryan are such an amazing workers, very accomodating and always willing to help as well as all the other staff that work here at Grand Mercure. Amazing food and clean environment...

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Amazing experience

Grand Mercure is such a beautiful resort. We are loving our stay here for our honeymoon. Pen is such an amazing worker, she is lovely as well as all the other staff that work here at Grand Mercure. Amazing food too. Thank you to all of the staff for making...

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Great stay

Very nice hotel in a great location, close to the beach and food options. They have treat staff service and multiple pools in the hotel itself. Special thank you to Nong the yoga lession and for taking care of us. Also thank you to Koy and Fern for the massage...

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Look elsewhere

Questionable value, large pool, good location, large breakfast and dinner area, lobby areas are too warm with insufficient fans and no air-condition, maintenance is only OK, rooms need an urgent refresh, too many young kids yelling to be considered a premium resort.


Nice hotel

We stayed at the hotel for 2 weeks on a bed and breakfast basis. The room was on 6th floor and in a quiet location as requested prior to arrival. The hotel and rooms are spotless and breakfast was plentiful and lots of choice. The pool area is kept clean...

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Very nice hotel bit pricey

We stayed at this hotel in one of their 1 bed pool villas which we booked based on the photos on the hotels website. To start with we were very impressed with the villa. They look fantastic but we soon found that it wasn't possible to have a bath as...

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Lovely hotel

This is the perfect hotel for relaxing after all the hustle and bustle of Patong, lovely rooms, lovely pools and comfy sunbeds. Breakfast was clean and fresh and we only had cocktails because we ate outside resort every night. The only thing I missed was a balcony,


Five Star

I spent 9 night here for my birthday and it was fabulous also it was my first time in Thailand. Also a big thanks to Aib he's one of the guys who worked at the front desk and was very helpful while I was staying here. I would definitely stay...

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Unexpectedly good stay!

Unexpectedly good! We just booked for a couple of nights to break up our trip to Phi Phi island. We knew it was a good place, but we were surprised on how much we enjoyed our time. Food was really good, Spa was priced pretty well (we know you always...

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Relaxing, fun, well valued

We spent 9 days at the grand mecure, resort was very good and clean. The staff in the resturant where all exceptional, expecially, Moo, Kai & Jasmine.😁. Centrally located in patong ,very close to all amenities, the house keeping staff are very friendly and give a happy feeling


Very relaxing and great service

This is the second time we have stayed in this hotel and will return. We stayed 10 nights in a pool access room. And was terrific. Room was large and in good condition . Bed was comfortable. Breakfast was very nice and the service from the staff was outstanding and...

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One of the best hotels in Phuket

Pros Best food we had in a hotel in Phuket. Breakfast buffet was amazing. Indian food was also present. All rooms face the pool so no hassles of selecting a room with a better view. Right in the middle of the Patong key market areas. 5 min. walk to beach....

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Amazing experience at Grand Mercure

An awesome experience at the Grand Mercure. It's a beautiful and tranquil place. The bubbles restaurant served authentic Thai food which was delicious. We were served by a waitress named Pear. She's best described as polite, friendly and bubbly. She always brightened up our day with her smiles and warm...

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*4/5 Stars*

"Excellent stay at Grand mercuryphuket ! Friendly staff, clean and spacious rooms, and a great location. Special thanks to PEAR for her helpful service. But one small thing .. add some vegetarian options to your hotel menu Highly recommended!"


Stunning hotel with friendly staff

We stayed for 5 nights whilst travelling around Thailand. The hotel was clean, comfy and spotlessly clean. Breakfast was spot on, with taste for every nationality. Pool area was perfect, found some shade and the pool a refreshing relief. You are in the middle of everything, but set back enough...

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Back Again

Thank You once again Grand Mercure for making our stay a fantastic experience. Our 4th stay now and we are already planning our 5th. A special thanks to restaurant staff some of you have become like family. Thanks Kai you are a friend and we appreciate your assistance and hospitality....

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Home from home, great accommodation and the best hotel team

Just having returned after our 4th stay at the Grand Mercure Patong, we can say it was a s good as ever. Sebastian and team are outstanding hosts , Sita and reception team, Deer, Moo, Jasmin and all the breakfast team could not be more friendly, professional and accommodating… a...

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Breakfast

Great breakfast and service with Pen, always going above and beyond to remember you and catering to you. Great hotel with very friendly staff and a good swim up pool bar and all the facilities are good and clean Room tidied every morning :)…..


Top Class Hotel Stay

2 week stay here after reading other reviews we decided to book, it was the right decision. The staff always greeted you with a smile and made us feel welcomed and special. we made sure we respected the staff and used our badic Thai which they warmly appreciated. we were...

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No reason to look further for your stay in Patong. High service level and a wonderful team.

This was my 5th. time at Grand Mercure Patong - and yes, we will still keep coming. The loyalty to us as returning guests is unbelievable and we want to thank Sita in the reception for - once again - arrange everything easily and nicely for us - and also...

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Amazing hotel the staff are wonderful

This is our 2nd time at the Grand Mecure staying in a one bed pool villa and it didn't disappoint. Every member of staff we met were smiling and giving a great service. Special mentions to Nas who on seeing my mobility problems on arrival went out of his way...

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Consistently great year after year

Stayed here on a couple of occasions over the winter months. They had buffet and live music several times per week. The staff in restaurants and bars is lovely as always (New, Fon, Dao and many others). As always a special thank you to the team of Oil, Bambi and...

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Our new go to for Patong.

Very good option for central Patong. We were able to walk everywhere we wanted to go. Despite being in the centre of everything, it’s very quiet. We never heard any outside noise. Nice, friendly, clean hotel with good amenities. Would definitely stay here again.


Awful stay

Definitely no 5 stars. Arrived at grand mercure and was in awe at the grand lobby. That soon changed once i checked in. Reception staff rude and not one smile. Given the key to our room on the 4th floor. Lovely staff brought our luggage up. Didnt arrive until late...

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Surprisingly Great!

Highly recommend Grand Mercure its central to Patong Beach, nightlife, shopping, markets and tour excursions. The hotel room we stayed in (delux king suite) amazing top floor views and very clean. The Bubbles restaurant was great for breakfast, lunch and dinner. Staff were so friendly and the service was second...

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The most friendly staff and prime location

I cannot rate Grand Mercure more highly, and if I could I would. It is beautiful, the rooms are a great size and very clean and all rooms look over the pool and palm trees. The location is absolutely prime, Patong beach is a 7 minute walk from the hotel...

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Highly recommend

Many visits to Thailand, first time at grand mecure. Service is impeccable from the beginning. Excellent buffet breakfast, with egg maker, pancake maker and all the options. Kwan Jame was extremely attentive and friendly as our breakfast expert. Kept our coffee, tea and fresh plates & cutlery flowing. Highly recommend.


Great location and friendly staffs

We stayed the in May during the rain season. Hotel staffs are very nice, friendly and always around to help you. Great location where all the cafe’s restaurants are, walking distance to the shops and cafes. Especially restaurant staffs Tan and Play were around us during the breakfast time to...

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Great hotel

Service was amazing. Food beautiful. FB Tan @ Fam were fantastic. Very attentive Would highly recommend this hotel. Short walk to beach. Car and drivers in front of hotel really lovely. Seafood buffet just lovely. Would definitely come back to this hotel.


Lovely experience

The staff is very polite and really want to solve every problem. Special thanks to Cindy, Moo, Laila who made our stay lovely. Even thought in Phuket was raining in May, we had planty of things to do. We had a one bedroom pool villa which was so convenient to...

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Great Hotel and friendly staff. Highly recommend

Met some amazing staff. Tan , Fam and Dao. All were very friendly, helpful and always had big smiles. Big shout out to the cleaners. Room was spotless everyday. Breakfast had loads of choice. Bar food was amazing valve. Can not fault the place. Would highly recommend 👌


Breakfast amazing

Breakfast was super, excellent and well prepared . Thank you Jame and Pear for excellent service The service from the staff is wonderful and they go extra mile to assist. The restaurant is also well positioned with nice view of a pool in front.


Amazing Phuket Holiday

Our stay at Grand Mercure Patong was amazing, 5 nights of full experience. When we first arrived in our room we had a beautiful honeymoon surprise, with a delicious cake and a beautiful love heart made of towels and flowers everywhere. Staffing are friendly and helpful, the hotel is in...

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Good Hotel

It's very delicious and kind. In particular, the Remate staff responded kindly, so I had a very pleasant meal, and I was tired because I arrived in Phuket late the day before, but the overall auxiliary facilities are good and neat overall...


GOOD HOTEL

TAO new Aor's service was kind and great. It was easy to use because the employee's kindness training was well done. It is my second visit, but I will continue to visit Thailand in the future


Fantastic

We stayed 13 nights at this hotel in Patong. It's great how the staff are nice and friendly. We've never had such great service at breakfast. Pear, Moo, Jasmin, Layla, Present and all the other friendly staff at the great breakfast buffet. If you want an experience, go to the...

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Remata Made Our Lounge Visit Extra Special!

Had a lovely time at the Grand Mercure Phuket Lounge. Special thanks to Remata for her exceptional service—she was warm, attentive, and made the experience truly memorable. Her friendly smile and professionalism added a special touch to our visit. Highly recommended!


The best in patong

This is our second time at this amazing resort. The staff are very friendly especially Pen at Bubbles restaurant who always greeted us by name with a big smile and friendly manner. Pen made sure we were well looked after. Cannot fault the resort ,rooms where clean and comfortable, we...

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Excellent service

Great hospitality stayed for my birthday and they went way above and beyond for my special day. Breakfast is amazing great service with my morning coffee. We will definitely be coming back for another trip, So close to everything and the beach which we love.


Best holiday ever

My partner and I came to this area and hotel by recommendation of his uncle. It was the perfect holiday, a 5 min walk to patong beach with stalls and alleys for plenty of shopping. The restaurant bubbles is always good whether eating breakfast,lunch or dinner. With lots of options...

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Exceptional Services That Keeps Us Coming Back

We’ve stayed at this hotel multiple times, and each visit reinforces our return. My key reason is the outstanding service from the front line manager, Mr. Manas. What stood out most was his attention to details and personal touch he brings to every interaction. It is rare to have someone...

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Great dinner at the Grand Seafood buffet

We had a great experience dining at grand seafood buffet. The food was excellent, both the BBQ selection and the dishes from the kitchen. Everything was delicious and of high quality. What really made the evening special was the outstanding service. A special thank you to Ms. Aor and Mr....

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Cozy hotel in a busy area

The hotel is large and clean. The hotel pool is a bit small. Full hotel breakfast with fresh juices. It has a billiards table, a children's playroom and a small gym. The hotel's location is very good. There are Indian and Thai restaurants opposite the hotel. It is less than...

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