Zoetry Agua Punta Cana

Our time at Zoetry was truly magical. The property is incredibly well maintained and beautiful, and the beaches are so pristine. The entire place is so quiet, and we would rarely see many other people out and about during the day except at the restaurants-which is exactly what we were...

Our time at Zoetry was truly magical. The property is incredibly well maintained and beautiful, and the beaches are so pristine. The entire place is so quiet, and we would rarely see many other people out and about during the day except at the restaurants-which is exactly what we were looking for! The food was excellent, and the spa was incredible! The gym was also well equipped. Amada, our personal concierge was extremely hands on without being overbearing. I would highly recommend this to anyone looking for a rejuvenating and relaxing beach getaway!

The property was absolutely beautiful, and the people were incredibly friendly and welcoming. Seriously, this really made the experience! Shout out to Gabriel, Alejandra and Alejandro, Laedy and especially everyone in Indigo as well as Esther and Natali, Santa Marguilr ( housekeeper) and the beautiful, tall waitress in Paragua. The...

The property was absolutely beautiful, and the people were incredibly friendly and welcoming. Seriously, this really made the experience! Shout out to Gabriel, Alejandra and Alejandro, Laedy and especially everyone in Indigo as well as Esther and Natali, Santa Marguilr ( housekeeper) and the beautiful, tall waitress in Paragua. The beach was among the most beautiful we have ever seen (and we’ve been to Maui, Santorini, Capri, Phuket, etc).and we liked that the property was quiet and smaller. The only issue is that the food left a little to be desired, given the price. Actually, Zoëtry should offer a buffet like the others or provide a shuttle to the Secrets sister property not far away. There were only three restaurants at night to choose from, and 1-2 were often reserved for a larger group—-which left us nothing but room service, which was mediocre. One last thing: I noticed that the staff was kind to the song birds that might swoop in and call for a piece of bread or the cat that patrolled the property. I appreciated this. Thank you for the experience. I hope that we can come again.

This place was totally amazing . Very relaxing vibe . Our concierge was A1+ and so was all the staff encountered and spoken to . I’ve already recommended people so don’t miss your opportunity if you read this or get an invite from someone else.

The Pros: The grounds are absolutely beautiful and extremely well-maintained. The resort feels like a small quiet sprawling community with pleasant architecture and not a high-rise crowded conglomerate. Our Ocean Front Jr. King Deluxe suite was beautiful and spacious. The staff were all exceptional and attentive. As staff members got...

The Pros: The grounds are absolutely beautiful and extremely well-maintained. The resort feels like a small quiet sprawling community with pleasant architecture and not a high-rise crowded conglomerate. Our Ocean Front Jr. King Deluxe suite was beautiful and spacious. The staff were all exceptional and attentive. As staff members got to know our likes, they made sure to cater to our likings. Our butler Johan was an absolute Rock Star! Whatever we wanted, he made it happen! Johan was a highlight of the experience of our stay. I cannot speak highly enough of Johan! Renny at the reception desk was excellent! Jendilier provided us with great service for our breakfast and lunch dining. The Cons: The food! The food was fair at the very best. In all fairness, Johan arranged a special birthday dinner request that the chef prepared for us and it was amazing! Thank you, Chef! Unfortunately, this was the only good meal we had with another exception being that Johan personally made a pizza for me that was the 2nd best meal! Zoetry is a beautiful resort and has excellent service and staff. For an all-inclusive higher-end resort, food is a major factor. The bars do not offer premium liquors and the beer selections are very limited. If you like Corona or Presidente, you are in luck because that is about all there was to choose from. Pinot Noir wine was only available by the bottle at an additional charge! Corporate at Hyatt has to wake up and address the food challenges at Zoetry!

First of all, I would like to thank the entire staff, without them our stay would have been boring…Wiris Guzman, 🔝🔝 who took care of us and arranged every little thing, Gilberto- the Entertainment and activities 🙏🔝. Fryayr best guy-Alejandra and Pamela Jose the bartender and beach girls🍾🍸🍹🧉…very beautiful, and...

First of all, I would like to thank the entire staff, without them our stay would have been boring…Wiris Guzman, 🔝🔝 who took care of us and arranged every little thing, Gilberto- the Entertainment and activities 🙏🔝. Fryayr best guy-Alejandra and Pamela Jose the bartender and beach girls🍾🍸🍹🧉…very beautiful, and lovely girls who fulfilled all our wishes♥️. Juan Carlos who never forgot us and his heart is big…and our friend Jose from the bar who is a great and helpful man…thank you all, without you we would not be so happy..🔝

All staff were exceptional. Enjoyed Gilberto and his group who provided great entertainment every night. Very pleasant experience day and night without massive crowds. Family friendly environment and happy to take care of guests. Restaurants were pleasant because there was never a line or crowd.

Zoetry is a boutique hotel and a perfect location for our friend’s wedding. Gorgeous grounds and beach. Exceptional service consistently. Our Butler, Johan took care of us for the 6 days we were at the resort. The bars were stocked with call brands and extensive wine list. Food and service...

Zoetry is a boutique hotel and a perfect location for our friend’s wedding. Gorgeous grounds and beach. Exceptional service consistently. Our Butler, Johan took care of us for the 6 days we were at the resort. The bars were stocked with call brands and extensive wine list. Food and service were excellent! Our room was ocean front with a thatched roof that produced a lovely sound when there was light rain overnight. I’d like to recognize our favorite staff members: Johan, Wilca, Gilberto Jr, Jordi, Elizabeth at the front desk and the house keeping staff (I didn’t get her name).

Johan Victorino took care of us and was just fantastic. So much so that we are planning on a return vacation. The spa was great and the pool super clean. The food and service excellent. Top notch experience. If you are looking for something special you need to check out...

Johan Victorino took care of us and was just fantastic. So much so that we are planning on a return vacation. The spa was great and the pool super clean. The food and service excellent. Top notch experience. If you are looking for something special you need to check out Zoetry in Punta Cana. I do not think you’ll be disappointed. Thank you Johan.

We loved the resort. It is beautiful and so well maintained; it's immaculate. The rooms are beautiful and comfortable, the food is very good, and the pools are great, although we spent all of our time at the beach. The sand is soft and the water is so warm and...

We loved the resort. It is beautiful and so well maintained; it's immaculate. The rooms are beautiful and comfortable, the food is very good, and the pools are great, although we spent all of our time at the beach. The sand is soft and the water is so warm and calm, not rough or rocky at all. We had heard there were lots of mosquitoes, but we didn't get even one bite. The staff at the resort is exceptional, always smiling and offering help and a laugh everyday. Special thanks to Wiris our concierge, Jordy at the lobby bar every night, Sante our housekeeper who kept our room so beautifully and our friend Esther who looked after us so amazingly at the beach each day. The evening entertainments in the lobby were just perfect; enjoyable without being overdone and loud. There was a great variety of shows, which we really enjoyed each evening . I also really loved the afternoon tea in the garden, especially when the pianist was there to entertain. Lots of very thoughtful and wonderful little things each day to make every guest feel special. Zoetry has figured out how to attract a crowd that likes small, intimate hotels, with all the luxuries and services that anyone would want. There are only 90 rooms, and most days you felt like the place was half full when it was actually full. The resort is very spread out for such a small hotel, so you never felt crowded at any time of day or evening. We will definitely return.

A wonderful environment. Extremely peaceful and relaxing. The grounds are exceptionally kept. The staff couldn’t be more friendly and accommodating. We had fantastic meals. I’m a fish lover and they produced splendid fare. If you’re looking to spend time away from the hustle and bustle then make your trip here....

A wonderful environment. Extremely peaceful and relaxing. The grounds are exceptionally kept. The staff couldn’t be more friendly and accommodating. We had fantastic meals. I’m a fish lover and they produced splendid fare. If you’re looking to spend time away from the hustle and bustle then make your trip here. Additionally we had Wiris as our butler and he added to our positive experience.

Thank you to all staff for an amazing holiday. A lovely hotel in a great location. The staff were always friendly and welcoming. Nothing was too much trouble. The entertainment was brilliant. Amazing yoga. Thank you Gabriel and Paul for the aqua. Thank you to breakfast indigo staff , beautiful...

Thank you to all staff for an amazing holiday. A lovely hotel in a great location. The staff were always friendly and welcoming. Nothing was too much trouble. The entertainment was brilliant. Amazing yoga. Thank you Gabriel and Paul for the aqua. Thank you to breakfast indigo staff , beautiful Leidie for a lovely welcome. Angel, Fernando, Jordan. For providing great drinks service on the beach , Johan, Wilca, Caesar and bar Gilberto. Our wonderful concierge Wiris whos service was exceptional. Restaurant staff, Sory, Maria, Franceso and Natalie.

The People at Zoetry Punta Cana are fabulous, however since the transition to Hyatt, the hotel is not the same. Juan Carlos brought up our suitcases on the first day, and hooked us up with hot coffee and fresh fruit first thing every morning for the rest of the vacation....

The People at Zoetry Punta Cana are fabulous, however since the transition to Hyatt, the hotel is not the same. Juan Carlos brought up our suitcases on the first day, and hooked us up with hot coffee and fresh fruit first thing every morning for the rest of the vacation. This was wonderful. Food Amaya, Piragua, and Olena had rotating menus on opposite nights. This was a nice update from previous visits. Olena. I didn’t care for the food at Olena because both times we went it was very warm inside and the fish entrée was overcooked to a hockey puck. Buffet Lunch. Zoetry has added a buffet lunch by the pool bar almost daily. This was a nice speedy option. Fresh Juice. The fresh juice blends at Indigo in the morning were AMAZING! I tried every one – and “Winner” was my favorite. The chocolate croissants and lattes at Café CoCo were something I looked forward to every day. My husband was a big fan of the donuts. The chefs at Indigo / Amaya were amazing. They took everything I said and turned it into a delicious meal: an entire fried fish, fresh avocado every morning, rice and carrots because I loved them, and a birthday dinner that was absolutely unbelievable. The chefs and food were amazing. For my birthday, they put out a gorgeous table setting, a huge meal of fish, singing, hugs across the restaurant, and a giant cake with a roman candle. It was magical. The entire staff at Amaya truly outdid themselves. Muzak. Every restaurant except Indigo played the same “spa sound” Muzak throughout the meals. Imagine this AI noise at a volume that was so loud you can’t talk – it actually was very annoying. Indigo played arrangements of pop and jazz that were in the background and much more cheerful than Amaya, Piragua, and Olena. Things Horseback riding. This is still fun – but the ride was much shorter than last time. There also seemed to be a LOT more rides in front of the property. As a result, watch out for horse poop as you walk on the beach. Events. The nightly events at the Canoa bar were the same as previous visits, and an hour of fun. The property was also trying to have more events daily – rum tasting, wine tasting, other tastings. I felt this took away from the spa atmosphere that Zoetry was known for. Beach Chairs. The chair towel game occurs at the resort. We could find a place in the shade if we went down by 8:30, but not really any later. Vendors. On previous trips, there was one vendor per day maximum. This trip, I felt like there were 4-5 vendors on the property every day. They were not trying to hard sell their wares, but it did not feel great. Snorkeling. We brought our own masks and needed to borrow life vests and flippers. The snorkeling right off the hotel is very nice – one morning I saw 30 different fish species. However, I honestly cannot tell you if the snorkeling equipment is free to borrow at the resort. When we went and asked, the SeaPro person (if he was available) would make like there was no equipment left, give out broken equipment, and then try to hard sell an excursion. Really try to hard sell, uncomfortably so. It was so bad that we complained to the butler. We even saw Mr. SeaPro charge two different sets of guests two different rates to use the snorkel gear. The last time we checked out equipment, he passively aggressively gave my husband two different sized flippers. Mr. Sea Pro was the only person that made me feel uncomfortable at the resort. Rooms Room Service. The cleaning and turndown service was great. We requested fresh juice once a day – and it was there in the fridge every night. I had to call more than once to have the breakfast plates picked up. I never had to call for pickup previously, most likely this was because the room was on the third floor. Pillows. Our king bed had two pillows. For a 5* resort, that just felt stingy. Laundry. Currently, only 3 pieces of laundry per person per visit are free at the resort, which is a huge change from previous visits. Our flights were messed up, and after 48 hours in the same clothes – I successfully bargained for all of those clothes to be cleaned for the flight home. But no other laundry services were free – I wish I had known this in advance as I would have packed differently. Maintenance I was very sad to see that the previous flagship of the Zoetry line was in dire need of basic love and maintenance. Beach Sand. The beach sand needed to be cleaned. There were small pieces of trash, straw wrappers, limes, cigarette butts, etc. that were around the chairs all week. They team did a good job on the seaweed, but in the chairs – it wasn’t the gorgeous soft sand that I remembered from the prior visits. Roofs. Several of the beach palapa had holes in the roofs. MANY of the buildings across the property had plastic sticking out and waving through the thatching and trees growing on the roofs. Broken Beach Chair. One of the beach chair backs was broken, it would not sit up at all and would lay half on the ground. I showed it to at least 5 different people in hopes that it would be replaced and saw other guests doing the same. However, the broken chair was there for 3 days in a row before it was removed. Shrubbery. I paid for a swim-up suite on the first floor along the serpentine pool. We checked in and the shrubs had grown over the entire space – you could only see out from a small doorway through the green. I was really unhappy with that view and felt like I was in jail – this seemed to be the heaviest shrubbed room on the west side of the resort. I voluntarily downgraded to a room on the third floor with an ocean view and breeze. The shrubs need to be trimmed throughout the property. You couldn’t see out from the patio of Piragua due to the hedges either. Rest Room. The rest room by the pool bar is very heavily used. The faucet on the sink was very loose and about to break off and the light was flickering non-stop inside. This was disappointing. Broken Sand rinse. The sand rinse by the pool had a faux bamboo piece broken off on on of our first days of vacation. This piece lay next to the sand rinse for the rest of our trip and was never reattached. However, so much sand had blown up into this area, that using the sand rinse was a bit silly – since the next step you took was into 2 inches of sande. Bug Care. The bugs at Zoetry are terrible, they have been on every visit. However, this time instead of spraying the entire property three times daily, they sprayed only the center pathway once a day. We found and killed cockroaches four mornings in our room.

What a wonderful getaway for me and my husband! We had read lots of reviews and were blown away by everything this resort offers. I'll try to fill in the gaps in the other reviews so I don't repeat much of what's already been said. 1) The website does a...

What a wonderful getaway for me and my husband! We had read lots of reviews and were blown away by everything this resort offers. I'll try to fill in the gaps in the other reviews so I don't repeat much of what's already been said. 1) The website does a great job showing the overall look and feel of the resort. It's got that "Swiss Family Robinson meets the Ritz Carlton" kind of vibe. There is a Hyatt Inclusive app you can use to order room service or request more pillows. I didn't seen a way to ask for extra blankets, but I added it in the notes section and one arrived with my pillow. I wanted to say how impressed I was by the "menu" of pillows available to order from the app. 2) In choosing my room type, I wanted to mention the website was a challenge. Rooms and porches are VERY spacious and I loved that. I had wanted to see an image of the shower and didn't find one, so I attached one here. It's in the same area as the soaking tub and has a fixed piece of glass. You might call this a "wet room"-- European style where the shower is open to the bath. The toilet is in a separate closed room on the other end of the bathroom. It's vented to the outdoors so it helps to keep this toilet closet door shut to maximize your A/C system. 3) There was entertainment of some kind each night. You could also sign up to check out a sister resort and eat dinner/enjoy their entertainment if you desired something more lively. There were singers, piano players, acrobats and more. The acrobats were thrilling and you could tell they worked so hard. 4) People do claim loungers on the beach but we never had trouble getting one. Definitely remember to head over to the indoor hot tub and loungers there when it's raining. It's an amazing place to ride out a rainstorm. We went to the spa area each day and enjoyed a 1 hour couples massage on the first day. It wasn't as pricey as what was listed on the website, so don't let that deter you from a massage or other treatment. We only made a spa reservation ahead of time. 5) Dinner selections are great, very diverse. Each of the 3 restaurants flips its menu every other night so there are really 6 dinner menus to choose from overall. My only critique would be to offer less choices and make them all amazing. I'd rather see that than have so many choices that are just average. I don't know how the kitchen keeps it all straight, it's a LOT to juggle. I gave the food a 7 out of 10 overall. Dinner reservations are not necessary (maybe for a large group you can ask your concierge to make you some). Eat before 7:30 if you can. There were nights we saw people waiting for a table when they arrived later than that. You can eat outside or inside. We mostly ate inside at night because of the no-see-ums. 6) Skip packing a reusable water bottle. You'll be drinking water from cups at restaurants and bottles outside of restaurants. 7) Pack a snorkel & mask instead! You can snorkel right off the resort (walk down to the right for the best area). Don't really need flippers. The beach was clean in the area that the resort could control. The water was a bit rougher than expected and there was more wind than expected. We mostly snorkeled in the mornings due to the wind picking up later. There are large rocks with corals and urchins right of the beach, so be very careful if you swim without a mask. I would probably not bring my younger kids here to swim in the ocean due to these hazards. You could avoid them if you paid attention though. 8) Don't overlook these foods: -Sweets: the brownies, the chocolate croissants, the Tres Milks Cake at Piragua (on mexican menu), and the black forest cake. I'm a big chocolate lover and found most of the desserts were vanilla, whipped cream, or fruit focused. -Savories: anything with eggs on the breakfast menu. there's this locals sandwich at Indigo that is like a sausage/egg biscuit which was our fave. Their eggs were so free range, amazing quality. The ceviche, the pizza, Fusion's steak/shrimp entree, Fusion's Mushroom risotto, and the grilled salmon/capers entree from Indigo were all noteworthy. The mexcian menu and fusion menu were our 2 favorites (though we never got to try the Italian, we heard that was good too). 9) Pack some small bills for cash tips. All the employees are trying super hard to make sure you have an excellent stay. We had wonderful interactions with Nathalie, Natali, Leidy, Angel, Maria, Johanna, Alan, Luis, Gilberto, and Henry. There are plenty more who worked super hard that we can't recall their names. We took advantage of the aqua spin class and loved meeting Jason. He was tough! We also did yoga with Kinzie and she did a great job too. 10) The porches are amazing! Views in all directions. I might have gone with a top floor sofa bed style porch for next time (now that I know those DO come with a table and chairs for eating -- not shown on website). Be sure to walk to on the East side of the resort to see all the raised walkways. We would travel via that route when it was raining so that you can cross almost the whole resort in a covered walkway. Overall this resort is a bucket-list type of experience for a couple. Great choice for a honeymoon, couples trip. You can bring kids -- we saw several tweens/teens who seemed to be having a great time also.

Zoëtry Agua Punta Cana was the right-sized resort for us! My husband and I stayed Wednesday, April 30 - Monday May 5, 2025, and had an amazing time! We have little interest in organized activities, or even in the spa services; our prime goal and interest is to enjoy the...

Zoëtry Agua Punta Cana was the right-sized resort for us! My husband and I stayed Wednesday, April 30 - Monday May 5, 2025, and had an amazing time! We have little interest in organized activities, or even in the spa services; our prime goal and interest is to enjoy the beach, pools, and tropical environment, and we absolutely did! The resort has 92 rooms and the outdoor facilities are perfectly equipped and set up for their maximum capacity. We loved the smaller resort feel, it was cozy, comfortable, yet expansive enough to not feel crammed. The architectural style and design of the buildings and rooms felt natural with the surroundings and gave an authentic impression. The appearance and atmosphere of the beach, ocean, pools, and grounds was beautiful! The beach was well equipped with lounges, many with shade canopies that were ideally situated throughout the beach area, with plenty for anyone wanting one. Pool/beach towels were abundantly available and never ran out. The pools were wonderful and refreshing, the pool bar, excellent, there was beach service, and everything was clean and well maintained. We were thrilled with the primarily older ages of the guests (most were 50’s-70’s with a small number in their 30’s and 40’s), and this made our stay even more comfortable to be surrounded by those in our general age range. The level of personalization and attention to each guest was outstanding! Two names we’d like to give a shout out to, Johan who was our concierge (each guest room is assigned a personal concierge), and Sory, one of the waitresses at the resort. Johan was a warm and friendly person who was full of information, suggestions, and absolutely made our stay more personal and enjoyable. All the wait staff at the restaurants were excellent yet Sory stood out with her exuberance, joy, personality, and truly a love for people. One suggestion we have is to open a bar/refreshment area at the beach; the one at the main pool is not really enough, despite wait staff service on the beach. Our only disappointment was the food. Pros: a tremendous amount of delicious, fresh fruit available, no reservations needed in the restaurants, no restaurant ever felt too crowded, and there was a good variety of food choices. Cons: while a couple of the meals were excellent, for the most part, the food tasted underwhelming. However, with our overall resort trip experience here being outstanding, we highly recommend Zoëtry Agua Punta Cana, especially for the older crowd who like us, is looking to enjoy the tropical environment and relax, without too much else going on. Thank you Zoëtry Agua Punta Cana, for a job well done!

My husband and I spent a wonderful week at Zoëtry Agua Punta Cana in April. The resort was stunning and the service was incredible. All of the employees were extremely friendly and went the extra mile to make us feel special. I’d like to give a shout out to Johan,...

My husband and I spent a wonderful week at Zoëtry Agua Punta Cana in April. The resort was stunning and the service was incredible. All of the employees were extremely friendly and went the extra mile to make us feel special. I’d like to give a shout out to Johan, our concierge, for making sure that we always had everything we needed, including arranging for horseback riding and massages at the spa. We had a swim-up suite, which I highly recommend, and appreciated the great service of the pool servers, Wilca and Cesar, and our mini-bar attendant, Jose Luis. The food at all of the restaurants and the lunch buffet was delicious and I’d like to acknowledge Luis Gonzalez, Yelin, Natali, Angel and Henry for their attentive service and for always welcoming us with a smile. I’d also like to thank Renny at the front desk for showing us around the resort when we arrived, and helping us confirm our transfer to the airport when we left. I can’t say enough good things about Zoëtry and we will definitely come back. We really liked the fact that it is a smaller resort and it never seemed busy. Even though the restaurants are all à la carte, it was nice to have the small outdoor buffet option for lunch. One thing to mention is that if you’re prone to bug bites, I’d recommend bringing bug spray. The resort did its best to fog every evening to keep the bugs away, but they were still around. But even that didn’t hamper our experience! If you’re looking for a small, quiet resort with top notch service, I highly recommend coming here. We received the best service we’ve ever had at a resort, with the friendliest staff. Thanks Zoëtry for a fabulous vacation!

Cozy resort, with very attentive staff. Be sure to bring any issues to your main contact (Alejandro in our case), they’re more reliably responsive than the front desk! Food was pretty good, with a great spread of restaurants, and the bartenders (especially at the pool) are very friendly and creative

Cozy resort, with very attentive staff. Be sure to bring any issues to your main contact (Alejandro in our case), they’re more reliably responsive than the front desk! Food was pretty good, with a great spread of restaurants, and the bartenders (especially at the pool) are very friendly and creative

I had an excellent 5-night stay at Zoetry Agua Punta Cana and it was largely in part to the outstanding service provided by the employees of the resort.  Upon arrival, my wife and I were greeted by Carlos who took out bags and later ensured they arrived to our room....

I had an excellent 5-night stay at Zoetry Agua Punta Cana and it was largely in part to the outstanding service provided by the employees of the resort.  Upon arrival, my wife and I were greeted by Carlos who took out bags and later ensured they arrived to our room. Next, we met with Oseas to get checked in and he asked us some questions to ensure we were able to get everything we expected out of the trip. Both Carlos and Oseas were friendly and welcoming. They made for an excellent first impression to the resort / personnel.  Following check-in, we were turned over to our butler for the week, Wiris. Wiris gave us a quick tour of the resort on the way to our room. He showed us around our room and then got us connected to Whatsapp so that we could direct any requests throughout the week. We didn’t utilize Wiris very much during the week as we didn’t have any excursions or appointments scheduled. Despite this, Wiris made sure to check in every day and always appeared to be available if we needed him. He was an excellent resource to us throughout the week and next time we visit the resort, we’ll make sure to request him as our butler.  During a couple of our days there, we received great service from Daniel. He was attentive and made sure we kept a drink in hand throughout the day. He always greeted us happily and was a pleasure to see whenever he came by.  Another team member that made our stay perfect was Alejandra. She was a presence in our life everyday and made a very positive impact on our vacation. She works in various places around the resort including the Coco Café, the main pool bar, and Indigo juice bar. She was always happy and wearing a bright, contagious smile! I believe Alejandra’s impact on our trip was probably the most positive and significant we have received at any all-inclusive we have visited.  The property of Zoetry Agua itself is very nice as well. The rooms are spacious and well appointed. The general resort facilities and grounds appear to be well maintained and in good shape. The resort is aligned such that the breeze off the ocean reaches all areas of the resort. I’ve been to other resorts where outdoor areas closer to the interior of the resort are stagnant and oppressive, but Zoetry was laid out very well so that all areas are comfortable to be in at all times of the day. The 3 dinner restaurants each have multiple, rotating menus to help keep the dining experience interesting.  Overall, Zoetry Agua is a very nice resort and is worth visiting. It is lifted above the standards of other all-inclusives I’ve been to largely due to its employees. While I named only a few people from the resort, every person we interacted with was friendly and made a positive impact on our stay. These employees are the reason I would visit Zoetry Agua over other resorts in the area.

Wonderful staff and service! Alejandro, Joel, Henry, Angel, and Yellin all made us feel so welcome. Excellent food made fresh to order, with different themed nights - Mexican, Italian, Mediterranean, etc. Beautiful, well kept grounds with lush gardens and greenery.

Zoetry provided a phenomenal experience that exceeded expectations. The tranquil ambiance and wonderful spa services contributed to a relaxing stay. The staff across all departments were consistently welcoming and attentive. Special recognition is due to Joel at the front bar for his exceptional and engaging drink preparation, Johan, our butler,...

Zoetry provided a phenomenal experience that exceeded expectations. The tranquil ambiance and wonderful spa services contributed to a relaxing stay. The staff across all departments were consistently welcoming and attentive. Special recognition is due to Joel at the front bar for his exceptional and engaging drink preparation, Johan, our butler, for his attentive and professional service that made our stay truly memorable, and the outstanding teams at Amaya (Luis, Yellilin, and Danny), Piragua (Maria, Henry, and Joanna), and Olena (Lesbeth, Marlene, Jose Luis, Tatiana). The pool bar team, including Gabriel, Cesar, Melissa, and Wilca, consistently provided attentive service, and Luisito's pizza was a highlight. Elisabeth at reception ensured a smooth and pleasant departure. While we did not participate in pool bar activities, Alberto's welcoming and engaging interactions were noted. Overall, Zoetry offers a perfect retreat for relaxation, characterized by its beautiful views, intimate atmosphere, personalized attention, exceptional spa experience, and outstanding service. It has become a top choice among previous travel experiences, and a return visit is highly anticipated.

What can I say? This place is luxurious, clean, great atmosphere for couples or people looking for a gateway vacation, food will make you cry, is so good. Staff is warm and friendly, you just need to be patient, things take longer than we are used to in the west....

What can I say? This place is luxurious, clean, great atmosphere for couples or people looking for a gateway vacation, food will make you cry, is so good. Staff is warm and friendly, you just need to be patient, things take longer than we are used to in the west. But it’s worth the wait. Great activities, and a safe environment! This is the best Zoetry I have been so far, I don’t recommend Zoetry casa Del Mar in Mexico Cabo but it’s a nice one as well. I recommend this location to anyone that can afford!!!

I felt very taken care of from the first interaction with our Butler Johan, and the incredible staff, everyone was wonderful. The food was great at every restaurant, and I loved that it was all sit down meals, and not buffets. We had a Junior Suite that we loved and...

I felt very taken care of from the first interaction with our Butler Johan, and the incredible staff, everyone was wonderful. The food was great at every restaurant, and I loved that it was all sit down meals, and not buffets. We had a Junior Suite that we loved and the turn down service at night was great too. It’s a relaxing vibe and spa was great as well.

We read the past reviews (and watched the YouTube videos) for this resort and felt our personal expectations were met: quiet & low key environment, low rise villas, meandering pool, large & comfortable suites with quality amenities, welcoming, attentive & personable staff, and especially the 'no-pressure' vibe of the resort....

We read the past reviews (and watched the YouTube videos) for this resort and felt our personal expectations were met: quiet & low key environment, low rise villas, meandering pool, large & comfortable suites with quality amenities, welcoming, attentive & personable staff, and especially the 'no-pressure' vibe of the resort. We came here to relax, rest and feel taken care of - Zoëtry Agua Punta Cana did just that. We will definitely return during the cold months in Canada! Pros: Queer-friendly atmosphere, almost never having to wait too long for a table to be available, in any of the restaurants, well designed property where you feel safe, looked after and feel at ease while meandering through the tranquil grounds. Cons: Mosquitoes!!! I was covered in bites, my partner not at all. They have natural bug repellents and the grounds are 'smoked' around 6pm, unfortunately it had no effect. I will bring my own repellent next time. Spa rates/packages seemed pricey and are comparable to North American rates; massage techniques are limited yet effective in reducing muscle stiffness. Staff mentions: Alejandro (assigned concierge was efficiently attentive); Allan (Amstar rep was fabulous); Joel (lobby bartender was amazing); Renny (front desk was friendly); Yeilin (Indigo & Amaya); Sory (Amaya & Tea Service); Johanna (Olena & Amaya); José (Olena, Amaya - spoke French also); Henry (Indigo); Jose (all restaurants, Piragua) Tanya ; Gabriel (lobby bartender was hardworking); Spa staff - Wanda/mgr., masseuses Santa, Avenal & others; housekeeping staff are the best! Tips: 3-storey villas, we found the 2nd floor king suite was adequate for our needs - less critters coming in from the ground and less chance of roof leaks when raining. Constantine & Stephen Toronto

We just returned from this resort and it’s absolutely beautiful. The beach is stunning, no seaweed. Service is exceptional and the food was very good. Special shout outs to Alejandra and Cesar for their excellent beach service, room service Jordan and Juan Carlo and our concierge Wiris for his attentiveness...

We just returned from this resort and it’s absolutely beautiful. The beach is stunning, no seaweed. Service is exceptional and the food was very good. Special shout outs to Alejandra and Cesar for their excellent beach service, room service Jordan and Juan Carlo and our concierge Wiris for his attentiveness to our requests. We have been to many resorts and this is our new favorite very quiet and relaxing.

The hotel was really relaxing. We had a concierge called Sagrario Garcia that was always helpfull and available. I recommend it!

Amazing hotel, so relaxing and everything perfect. The room was excellent and is great to go out the room directly to the pool. Best cocktails ever. Our consierge, Mrs Sagrario Garcia, was the best.

We just got back from a week at Zoëtry Agua Punta Cana and it was the best experience we have ever had at an all inclusive resort. They keep the resort immaculate and the grounds are very tropical and lush. The spa hydrotherapy, the steam and dry sauna , hot...

We just got back from a week at Zoëtry Agua Punta Cana and it was the best experience we have ever had at an all inclusive resort. They keep the resort immaculate and the grounds are very tropical and lush. The spa hydrotherapy, the steam and dry sauna , hot tub area is very relaxing. The staff are all so amazing. They are very genuine, engaging and helpful. Special thanks to our wedding coordinator Albania. She is just the sweetest most wonderful person and did so much for us. Zoetry Agua is fortunate to have her there. Other staff who went above and beyond and/or were just awesome people ... Indigo restaurant....Leydi ( leidy) was so amazing and such a beautiful person and spirit. Henry, Marilyn, Chamel, Elizabeth, Other servers... Maria, Natali ( so cute ), Cesar, Yohanna ( dancing queen) Wilca, was a very attentive server on the beach. Thank you to our butler Luis even though we didn't utilize his service very often. We were treated like royalty from the moment we stepped off the shuttle. They downside we experienced was not in the resorts control. There was lots of Sargassum in the water and on the beach . Also, there were a lot of mosquitoes and sand flies but it is a very tropical environment so it's to be expected.

Let me start by saying the service is excellent, our concierge Jose Simeon treated us like family. Always people cleaning and asking to help you. I loved this resort great for couples because never seems crowded, it is small and personal. I can’t recommend this resort enough. It is further...

Let me start by saying the service is excellent, our concierge Jose Simeon treated us like family. Always people cleaning and asking to help you. I loved this resort great for couples because never seems crowded, it is small and personal. I can’t recommend this resort enough. It is further from the airport but sits alone which makes it better. If your going to party than not for you but if want romantic get away than a must try.

This resort was phenomenal. Our chief concierge, Sagragio was excellent. All of the employees are very embracing and accommodating. Amazing experience. We will be back.

Beautiful resort. The resort is beautiful and quiet exactly what is needed when escaping long work weeks. We had a swim up suite which was perfect if we wanted the beach it was a short walk, if not we could just float in the pool outside our room. Staff were...

Beautiful resort. The resort is beautiful and quiet exactly what is needed when escaping long work weeks. We had a swim up suite which was perfect if we wanted the beach it was a short walk, if not we could just float in the pool outside our room. Staff were amazing.our concierge Amada was there to help even when wanting to plan a little surprise for my wife. While at the pool we were taken care of by Esther who was always smiling and making sure we were taken care of.Esther would bring us beverages just when we needed them and even assisted us at the lunch area. Staff at this resort is very friendly and helpful . This resort is for pure relaxation- no loud music or disorderly patrons.

Zoetry Agua Punta Cana is an excellent Hotel from every standpoint of view but is totally different from standards five starts Hotels. This is a place to relax, swing on the water, eat like a king and drink like a Viking but in Peace. The landscape is beautiful, the accommodations...

Zoetry Agua Punta Cana is an excellent Hotel from every standpoint of view but is totally different from standards five starts Hotels. This is a place to relax, swing on the water, eat like a king and drink like a Viking but in Peace. The landscape is beautiful, the accommodations are super comfortable well served, the pool is super clean, and the beach is calm. What makes the different is the staff. Felix the restaurant manager gold start for him, Luis Restaurant manager assistant, gold start for him and Julio Bar manager, gold start for him as well. These people will do anything to make your stay amazing. They are the heart and soul of the Zoetry.

My husband and I recently spent 9 nights at Zoetry Agua, and it was hands down the BEST service we have ever had at a resort. From arrival the staff made us feel like royalty. Every need was anticipated, and every request was handled quickly with a smile. The hospitality...

My husband and I recently spent 9 nights at Zoetry Agua, and it was hands down the BEST service we have ever had at a resort. From arrival the staff made us feel like royalty. Every need was anticipated, and every request was handled quickly with a smile. The hospitality here is top level! We stayed in one of the older Romantic Swim Outs, and while we were told it wasn’t newly renovated, we absolutely loved it. The room was perfect & we wouldn't change a thing. The minibar was always restocked, the room was organized daily (initial clean up then a turn down in the evening), beds made, and we never once ran out of towels. They also showed up several times with additional towels that we did not order. Dining was also a great experience even though they do not have a buffet. 2 of the 3 restaurants were air-conditioned, which made for a very comfortable dinners. The 3rd, not air-conditioned, was a bit uncomfortable but nothing that would keep us from coming back. Every meal was delicious, and the service during all meals was consistently outstanding. We had so many wonderful interactions with the staff, and our bartender Joel deserves a special shoutout, he was amazing! Other staff members who we would love to highlight are: Yelin, Henry, Merlyn, Sory, Wiris, Chamel, Jeanne and Alejandra. So many people made our stay amazing! The pool was wonderful, peaceful, relaxing, and easily accessible right from our swim out suite. Plenty of shade for my husband and plenty of sun for myself. We loved that there were always pool chairs available, and there was never any fighting over finding towels or a good spot to relax. It made our poolside time feel so relaxing. The only downside of our stay was the beach. During this time of year there seems to be quite a bit of seaweed that washes ashore, making the beach undesirable. The resort staff worked every day to clean it up, but the volume was too much to keep up with. They really tried, and it’s clear they care about maintaining the beach for their guests but again there was just too much. We were told that the resort will be closing for renovations in June, and we’re already excited at the thought of returning after the updates are done. Even without the upcoming remodel, we wouldn’t hesitate to go back.

Zoetry agua was exactly what we were looking for in a honeymoon. At any point over the week, I think the most people we saw were 15-20 in one place which gave it even more of a relaxed/ private feel. Every staff member greeted us with a smile and was...

Zoetry agua was exactly what we were looking for in a honeymoon. At any point over the week, I think the most people we saw were 15-20 in one place which gave it even more of a relaxed/ private feel. Every staff member greeted us with a smile and was ready to help in any way they could. The food was also very good at every restaurant. Our concierge, Sagrario was amazing and quickly replied to every question we had. She even went above and beyond to add romantic touches to our room while we were out for dinner, at the pool, etc. If you’re looking for a quiet, relaxed getaway in a place you’ll never want to leave, this one’s for you!

What a restful place to visit for vacation. We would like to thank the following people that made our stay enjoyable. * Thank you Gregorio for our morning coffee on the patio. *Getting ready the beach chairs and towels- great job Junior and to remember us from last year. *...

What a restful place to visit for vacation. We would like to thank the following people that made our stay enjoyable. * Thank you Gregorio for our morning coffee on the patio. *Getting ready the beach chairs and towels- great job Junior and to remember us from last year. * Drinks - Melissa always checked on us for drinks on the beach and to Gabriel who also made sure we had our drinks at the pool. They both were friendly and always had a smile on their faces. *Indigo for breakfast & lunch - thank you, Leidy for seating us at the beach front tables. So peaceful! *Dinner - Nataly was so charming as hostess at the restaurants. Thank you for being as happy as I was on my birthday. *Room attendant - Thank you Bethania for making sure our room was cleaned and working around us. *Daily activities - Gilberto was always available to lead and make sure activities were as scheduled. We loved refreshing our dance steps on the beach. I really enjoyed the afternoons with making pottery, a dream catcher, making coconut oil and painting a beautiful painting at the palapa. We had so much fun in the evenings as well with the synchronized swimming show, the circus - (our favorite), and various local musical artists. *Most of all a huge thank you to Jose, our concierge, who made sure we were well taken care of during our stay.

Place was paradise. Definitely what my girlfriend and I needed to get away. Spent 5 days there and our concierge Sagrario García was amazingly helpful. Ask for her if possible. She was the best! We will definitely be going back someday!!!!!

We just returned from Zoëtry Agua Punta Cana and couldn’t be happier with our stay. From the moment we landed to the seamless checkout, everything was handled with care and hospitality. Here’s a quick breakdown of our experience: Transportation: We pre-booked our airport shuttle through Amstar, which tracks your flight...

We just returned from Zoëtry Agua Punta Cana and couldn’t be happier with our stay. From the moment we landed to the seamless checkout, everything was handled with care and hospitality. Here’s a quick breakdown of our experience: Transportation: We pre-booked our airport shuttle through Amstar, which tracks your flight and adjusts for any delays—huge peace of mind. The drive from PUJ to the resort took about 45 minutes. Arrival & Concierge Service: Upon arrival, we were warmly welcomed by staff and met our personal concierge, who helped us get set up with WhatsApp (used for communication and daily schedules). They gave us a full tour of the property and ensured we were comfortable. Our room was immaculate, with a bottle of rum and red wine waiting for us, a stocked fridge, and a fruit tray. (Note: On your second day, you’ll have a brief meeting with Amstar and a VIP Hyatt rep. It felt a little like a timeshare pitch, but they were respectful when we declined.) Beach & Pools: The beach was gorgeous with plenty of loungers and umbrellas. Drink service was available right on the beach, and even the vendors were polite and low-pressure—we actually bought some jewelry from one! There are two pools: one for relaxing and one with a lively swim-up bar (and amazing pizza!). Shoutout to Daniel at the bar for making our days extra fun. Activities & Entertainment: Daily activities included pottery classes, hat-making, and evening events like live music and even a water acrobatics show! A complimentary 30-minute horseback ride along the beach was also included. (Tip: You may not ride next to your partner—some horses like to lead!) Dining: The food was phenomenal. Room service can be pre-scheduled, which we loved after a late night. The portion sizes are smaller, so don’t hesitate to try a little of everything—it’s all included. We enjoyed every restaurant on-site (except Piragua, which other guests said was their favorite). Indigo was our go-to for breakfast: great mimosas, fresh juices, and delicious dishes. Departure: Checkout was quick and easy. The shuttle was ready and waiting. Final Thoughts: Zoëtry Agua blew us away with its service, setting, and sense of calm. Whether you’re looking to unplug or celebrate something special, this is the place.

We really enjoyed the Zoetry. It didn't look like much from the outside, but the grounds inside were really impressive. The way the place is laid out, it is hard to imagine it only has 92 rooms. It is spread out in such a way that it appears much larger...

We really enjoyed the Zoetry. It didn't look like much from the outside, but the grounds inside were really impressive. The way the place is laid out, it is hard to imagine it only has 92 rooms. It is spread out in such a way that it appears much larger than it is. We had a very relaxing, peaceful, laid-back week the beginning of May. This definitely is not a party resort. Call it “tranquil.” There were staff working all over. The grounds were spotless. The food & restaurant service were overall very good, with a few minor hiccups. All of the staff we dealt with were very customer service oriented, although there were some language barriers. I used the translator on my phone several times-which helped for the most part. In the few cases where communication continued to struggle, the staff person always found a co-worker to assist. Bar service & wait staff at the beach was very good. We did notice some inconsistency with the mixed drinks (frozen margaritas were so-so no matter where you got them, while the pina coladas & the daily “drink of the day” were excellent-every time). The whole resort was very quiet, with no noise, loud music, crowds, or drunks at the pools. The beach was serene, spread out a little, not crowded, very clean, and well maintained. The evening circus show in the lobby was excellent, with great up-close seating. Our room was great. It was on a 2nd floor/top floor, near the middle of the resort. Nice spacious room with a large covered patio. Very convenient location and QUIET. Maid service was excellent as well. Our concierge, Manuel, met us at check-in, showed us around, was always available, and checked on us daily until we left. He is another great asset to the resort. All of the service staff we interacted with were exceptionally cordial and helpful. I wish we had got more of their names, but several we did are: -Sory-hostess at Amaya restaurant, and Tatiana, Eduardo Santana, and Tania-servers at Amaya restaurant. -Wilda & Marissa-beach servers. -Junior-beach towel attendant at the main pool. -Frantzon-pizza chef at the main pool. -Feliciano-cook/server at the main pool lunch station. -Eliezer-main desk worker. -Yellin-hostess at Indigo. -Maritza-morning clerk at the Coffee Shop. One thing that could use some tweaking is the resort practice of having the U.V.C. staff handle the discount coupon distribution. They are also planted right at the Amstar desk so they are kind of hard to avoid. The U.V.C. person we spoke with was very courteous and didn’t pressure us when told this wasn’t for us. But some guests however may not be so comfortable dealing with this. We also have learned that Zoetry is closing for 3 months this summer for renovations. Hopefully it retains its unique, quiet, uncrowded atmosphere when it re-opens. We definitely look forward to returning.