Portrait Firenze

I will keep this review short, as I know I will have lost most readers after sentence 3. Out of the 13 countries and around 30 5-star hotels, the Portrait Firenze stands out as our most delightful experience of all. The management and staff stopped at absolutely nothing to 'wow'...

I will keep this review short, as I know I will have lost most readers after sentence 3. Out of the 13 countries and around 30 5-star hotels, the Portrait Firenze stands out as our most delightful experience of all. The management and staff stopped at absolutely nothing to 'wow' us at every turn. Even if we didn't enjoy our trip to Italy (which we did very much) we may have come back anyway, simply to enjoy the warm, friendly team who made our stay truly unforgettable.

Hotel was AMAZING! Staff is the best one we’ve had in a 5 star hotel. Always polite, willing to help, and going above and beyond to make sure we had a great experience. Concierge was the best one we’ve ever had - 5 stars for sure! We will definitely go...

Hotel was AMAZING! Staff is the best one we’ve had in a 5 star hotel. Always polite, willing to help, and going above and beyond to make sure we had a great experience. Concierge was the best one we’ve ever had - 5 stars for sure! We will definitely go back!

This place is absolutely amazing! Everybody made me feel at home and part of the family, the concierge team is the most professional I have met during my trips. Plus, I couldn’t stop looking outside my window: waking up in front of the majestic Ponte Vecchio is a once in...

This place is absolutely amazing! Everybody made me feel at home and part of the family, the concierge team is the most professional I have met during my trips. Plus, I couldn’t stop looking outside my window: waking up in front of the majestic Ponte Vecchio is a once in a lifetime experience! I will be back

I had a wonderful stay at Portrait Firenze! The location is perfect, with an incredible view of the Ponte Vecchio. The service was exceptional, and I’d like to extend a special thank you to Mohamed, the guest assistant. He made our entire stay seamless and gave us the opportunity to...

I had a wonderful stay at Portrait Firenze! The location is perfect, with an incredible view of the Ponte Vecchio. The service was exceptional, and I’d like to extend a special thank you to Mohamed, the guest assistant. He made our entire stay seamless and gave us the opportunity to experience the true charm of Florence. Highly recommended!

Stunningly beautiful hotel! Perfect location for walking anywhere you would want to go in Florence. The staff was amazing in every way and the concierge hadwonderful dinner recommendations for us and secured all of our reservations and private cars. Absolutely a 10 on every level!

Very nice experience, i will come back again, i had a great time, and all the staff was amazing and supportive, the hotel have a beautiful location at the river with a great view, very clean, and good restaurant, nice rooms and lovely reception.

Our stay at Portrait Firenze was unforgettable. The location is perfect, just steps from Ponte Vecchio and close to all the main attractions. The city feels even more magical now with the beautiful Christmas lights illuminating the streets and reflecting on the Arno. The service was outstanding. The staff made...

Our stay at Portrait Firenze was unforgettable. The location is perfect, just steps from Ponte Vecchio and close to all the main attractions. The city feels even more magical now with the beautiful Christmas lights illuminating the streets and reflecting on the Arno. The service was outstanding. The staff made us feel at home, and the concierge shared amazing tips that made our trip extra special.

Excellent service, delicious cuisine, perfectly situated to enjoy all of Florence. Elegant esthetic is what one would expect from a Ferragamo hotel. Curated shopping recommendations from Sara! I look forward to returning to Portrait or trying one of the other properties in the group that we enjoyed reciprocity with while...

Excellent service, delicious cuisine, perfectly situated to enjoy all of Florence. Elegant esthetic is what one would expect from a Ferragamo hotel. Curated shopping recommendations from Sara! I look forward to returning to Portrait or trying one of the other properties in the group that we enjoyed reciprocity with while in Florence. Grazie Mille.

Wonderful romantic hotel for couples in a great, central location. The room was gorgeous and clean. The location is in the middle of the action and an easy walk to key sites. The team at this hotel provided outstanding service, from dinner reservations to tour guides to umbrellas when it...

Wonderful romantic hotel for couples in a great, central location. The room was gorgeous and clean. The location is in the middle of the action and an easy walk to key sites. The team at this hotel provided outstanding service, from dinner reservations to tour guides to umbrellas when it rained. The breakfast was delicious and room service was a helpful option. We will be back! The best!

This was our second trip to Florence and our second stay at Potrait Firenze; it will not be our last. Everyone is extremely helpful and pleasant. We need a late checkout at the last minute due to transportation to our next venue and they cheerfully made it happen. The day...

This was our second trip to Florence and our second stay at Potrait Firenze; it will not be our last. Everyone is extremely helpful and pleasant. We need a late checkout at the last minute due to transportation to our next venue and they cheerfully made it happen. The day of check in we were directed to a local cafe that was close by and fantastic! We loved it so much we also went back the next day

Excellent stay in a very good Florence hotel. Booking was easy and the follow up to arrange meals, activities etc most diligent. Organised airport driver to meet us and gave a personal welcome at the hotel. Excellent room although lacked a bath, with everything thought of, including HDMI connection to...

Excellent stay in a very good Florence hotel. Booking was easy and the follow up to arrange meals, activities etc most diligent. Organised airport driver to meet us and gave a personal welcome at the hotel. Excellent room although lacked a bath, with everything thought of, including HDMI connection to iPad. Good food and service throughout our stay. Would recommend.

For our 31st year anniversary and our friends 30th year anniversary, we visited France and Italy for (3) weeks. After careful research on Tripadvisor, we decided to stay at the Portrait Firenze for (5) nights at the end of August 2024 for our time in Florence, Italy. All of the...

For our 31st year anniversary and our friends 30th year anniversary, we visited France and Italy for (3) weeks. After careful research on Tripadvisor, we decided to stay at the Portrait Firenze for (5) nights at the end of August 2024 for our time in Florence, Italy. All of the staff here were very friendly and eager to assist us in any way possible. This hotel is situated right next to River Arno and the Ponte Vecchio. We had the privilege of staying on the top floor in a beautiful room which was located on the backside (no view, but very quiet). If you would rather see the river, please keep in mind that here are many people walking along the river late at night and they can be noisy. Both of our rooms were very clean. This hotel is situated so that you are in walking distance from many wonderful restaurants and other attractions. We will definitely stay here again on a future trip to Florence!

Trip of a lifetime to Florence exceeded only by the exquisite hotel experience of the Portrait Firenze! In particular, its lifestyle team led by Adele and Sara showed us such thoughtful care to make our anniversary so special. We cannot wait to return!

We stayed two nights and we couldn’t love it more! The location is unique and their concierge team is top level! Giacomo is the best head concierge we ever met, he recommended us the best restaurants and shops of the city. Truly unforgettable

What a special property! The hotel was beautiful and it’s in a fantastic location. The staff was what made the place so special in my opinion. From checking in to eating at the restaurant, every single staff member was fantastic. Truly one of the best hotel experiences I’ve ever had....

What a special property! The hotel was beautiful and it’s in a fantastic location. The staff was what made the place so special in my opinion. From checking in to eating at the restaurant, every single staff member was fantastic. Truly one of the best hotel experiences I’ve ever had. I highly recommend this property and I will stay again.

Another excellent hotel added to our travel experiences. What a beauty this is ! The location is unbeaten with a view of the ponte vecchio and the river. Perfect beautiful room, great and helpful staff all over. You feel very welcoming, nothing is too much trouble and you will definitely...

Another excellent hotel added to our travel experiences. What a beauty this is ! The location is unbeaten with a view of the ponte vecchio and the river. Perfect beautiful room, great and helpful staff all over. You feel very welcoming, nothing is too much trouble and you will definitely relax in this haven of peace and excellence in the city of Florence. It felt a bit like our experience at JK place Roma but with a plus for to be able to sit outside.