El Encanto

Rooms thoughtfully laid out, very spacious. Heated bathroom floors! Loved the large tub and bath bomb. Nice rain shower. We received a champagne split and snacks upon arrival. Valet team were on top of it and charged our car without asking. Always there with umbrella in hand during the rainy...

Rooms thoughtfully laid out, very spacious. Heated bathroom floors! Loved the large tub and bath bomb. Nice rain shower. We received a champagne split and snacks upon arrival. Valet team were on top of it and charged our car without asking. Always there with umbrella in hand during the rainy weather. Front desk staff very kind. Gave our pup lots of treats! Enjoyed the clean and updated gym equipment - 2 pelotons! Cool lavender towels and bottled waters provided. We celebrated a birthday during our stay and booked a couples massage and our therapists were wonderful. The spa is beautiful. Steam room in both locker rooms. Very relaxing. The pool is heated and looked nice but we did not use due to bad weather. Received a complimentary upgrade since we booked through Chase, which was lovely. We came during an unseasonal rainstorm but that didn’t impact our stay at all. Would not hesitate to book again and appreciate everyone’s kindness.

Love this hotel. Great staff. But restaurant can be iffy. Friends attended New Year Eve dinner with us . Was ridiculously overpriced. $195.00! Without wine or service tip. So meal for 4 was $1000-for a bad dinner? And the meal-two menus only...was terrible. Vegetarian was bland while regular menu was...

Love this hotel. Great staff. But restaurant can be iffy. Friends attended New Year Eve dinner with us . Was ridiculously overpriced. $195.00! Without wine or service tip. So meal for 4 was $1000-for a bad dinner? And the meal-two menus only...was terrible. Vegetarian was bland while regular menu was ok but small servings and some dishes were not warm. Sad because hotel is great.

I am utterly appalled by our recent stay at Belmond El Encanto in Santa Barbara. This was our fifth visit, and what was once a beautiful, luxurious experience has turned into an absolute nightmare. It was hands down the worst hotel stay we’ve ever had, and I’m shocked at how...

I am utterly appalled by our recent stay at Belmond El Encanto in Santa Barbara. This was our fifth visit, and what was once a beautiful, luxurious experience has turned into an absolute nightmare. It was hands down the worst hotel stay we’ve ever had, and I’m shocked at how far this property has fallen. From the moment we arrived, it was clear that the level of service and care this hotel was once known for is completely gone. The check-in process was a disaster—unfriendly staff, no warmth or professionalism, and no acknowledgment whatsoever of the fact that we were there to celebrate a special occasion. This was a birthday trip, and not only was there no recognition of it, but they also gave us a subpar room that was downright embarrassing for a property of this caliber. The room was terrible—poorly maintained, unclean, and lacking any sense of luxury. It felt like no effort had been made to prepare it. The entire property looked neglected and unkempt, which only added to the disappointment. And the service? Nonexistent. We felt completely ignored throughout our stay, as if our presence didn’t matter at all. What makes this even worse is that we’ve had incredible experiences here in the past, which is why we returned. But this time, everything was so shockingly bad that it ruined what should have been a special and memorable occasion. For the exorbitant prices they charge, the experience we received was insulting. We won’t be returning, and I would strongly urge others to think twice before booking here. Belmond El Encanto is no longer the gem it once was—it’s a shadow of its former self, and frankly, it’s not worth your time or money.

My husband and I absolutely LOVED El Encanto. The resort is beautiful, with beautiful views, plus it has an extremely warm and relaxing feel to it. Our service was exceptional. There is a genuine warmth to the service here, which we found exceptional. We loved our stay. I want to...

My husband and I absolutely LOVED El Encanto. The resort is beautiful, with beautiful views, plus it has an extremely warm and relaxing feel to it. Our service was exceptional. There is a genuine warmth to the service here, which we found exceptional. We loved our stay. I want to personally thank Augustine and Javier for exceptional dining room service. I want to thank Ryan and Daniel for their prompt, helpful, and enjoyable car service. I want to thank Julio and Ryan for their attentive bar service. Sylvia at the pool was lovely too. Our room was beautiful, housekeeping was impeccable, food service was delicious. I want to congratulate management as everything terrific like this starts at the top. Thank you for a wonderful stay!!

Classic California Haven. A mix of the best of Will Rogers and the San Ysidro…impeccable service…warm staff. Delicious food all based around fresh ingredients. Warm pool. Gentle gym. Lovely sheets…fine internet. Fresh air. Close to the ocean. Beautiful views…the AC is very strong during the day but is weak from...

Classic California Haven. A mix of the best of Will Rogers and the San Ysidro…impeccable service…warm staff. Delicious food all based around fresh ingredients. Warm pool. Gentle gym. Lovely sheets…fine internet. Fresh air. Close to the ocean. Beautiful views…the AC is very strong during the day but is weak from midnight to 7am…

Just leaving El Encanto after a fabulous 2 night stay. Without hesitation we can say it is the best hotel we have ever stayed in. Everything about it is wonderful.. the service, staff, gardens, food, toiletries etc etc. A special mention to the utterly sparkling Wade who helped make our...

Just leaving El Encanto after a fabulous 2 night stay. Without hesitation we can say it is the best hotel we have ever stayed in. Everything about it is wonderful.. the service, staff, gardens, food, toiletries etc etc. A special mention to the utterly sparkling Wade who helped make our stay so memorable!