The Restoration Asheville

Travel Date: December 31, 2024

First time to Asheville and The Restoration did not disappoint. Great location, super friendly staff, and lovely decor throughout. Although short-staffed due to the recent hurricane, they all worked tirelessly to make our stay enjoyable. Breakfast basket was a nice touch and we enjoyed The Exchange for a few meals...

First time to Asheville and The Restoration did not disappoint. Great location, super friendly staff, and lovely decor throughout. Although short-staffed due to the recent hurricane, they all worked tirelessly to make our stay enjoyable. Breakfast basket was a nice touch and we enjoyed The Exchange for a few meals and a great Brunch. Highly recommend this hotel.

Travel Date: December 31, 2024

This hotel is absolutely wonderful. The spaces and rooms are well thought out and lovely. There is a lot of space to move about, unpack, hang items, and they have everything you could need in your room. Our room had coffee, tea, herbal tea, a fridge with soft drinks and...

This hotel is absolutely wonderful. The spaces and rooms are well thought out and lovely. There is a lot of space to move about, unpack, hang items, and they have everything you could need in your room. Our room had coffee, tea, herbal tea, a fridge with soft drinks and waters, a clothing steamer (much preferred to an iron IMO), quality toiletries, plenty of towels, pillows, etc... Everything you would want without asking or calling the desk. Our room overlooked the square across from the front of the hotel, which was super nice. We were walking distance from EVERYTHING in downtown proper. We walked to a ghost tour, all our meals, the Grove Arcade, Woolworth's, the parking lot, etc... all very easily. I highly recommend the hotel for cleanliness, service, comfortability, style, location, and convenience. My one and only complaint - the power to each room is on a motion sensor. Normally, I wouldn't complain about this, but we did not know ahead of time. I use a CPAP when I sleep for apnea, and my machine was turning on and off the entire first night. The next morning, the staff was more than happy to put an extension cord in our room to the outlet behind the bed that is not hooked up to the motion sensor, but I did let them know it would have been nice to know before losing a night's sleep. I suggested on checkout that they add the information to their website/put some kind of card in the rooms so people know ahead of time. If you have a CPAP, you might want to ask them on check in to have someone go ahead up to your room to set up an extension cord for you. Tip - the Health and Human Services parking deck is in the brick building directly behind the hotel and there is a back entrance to the hotel from that side. The valet was super busy when we were coming into the hotel, so we parked in the HHS parking by chance and planned to move the car later in the stay. We found out the next day that a full 24 hours in the parking deck would only be $12, so I actually recommend this if you don't mind walking less than one block to the hotel with your bags. (Or drop them off with someone behind the back door and have them wait there while you park... whatever you like.) This parking deck was fine for us as we were not taking the car in and out a lot, but there is no re-entry so just beware of that if you plan to drive to a lot of your attractions. Compared to the $28 for the valet, this was a great price for parking and we felt it was safe and well-kept there.

Travel Date: December 31, 2024

Hotel is located in a great location in downtown Asheville. Room was spacious and spotless and came well stocked with complimentary beverages, tea and coffee supplies. The staff was friendly, helpful and provided us with great recommendations for all of our inquiries. Cannot compliment their staff enough on how hard...

Hotel is located in a great location in downtown Asheville. Room was spacious and spotless and came well stocked with complimentary beverages, tea and coffee supplies. The staff was friendly, helpful and provided us with great recommendations for all of our inquiries. Cannot compliment their staff enough on how hard they were working to make our visit enjoyable and memorable. Honestly we were not sure what to expect from the hotel and downtown area given the devastation this area experienced from the hurricane. Everyone seems to be working extremely hard to “normalize” their retail and service operations post hurricane. The hotel,restaurant and retail staff’s frequently have to multitask to make sure the visitors experiences are positive. They are doing a remarkable job. We had a terrific visit in Asheville and can’t recommend the Restoration Hotel enough if you are considering a visit.

Travel Date: June 30, 2024

I honestly do not know where to start. This was a much needed vacation for my husband and I. Kinda like a second honeymoon. With the help of our adult child he planned this vacation here. Let’s just say he moved me to tears as the place is just so...

I honestly do not know where to start. This was a much needed vacation for my husband and I. Kinda like a second honeymoon. With the help of our adult child he planned this vacation here. Let’s just say he moved me to tears as the place is just so beautifully redone. The hospitality of all the staff, and even the other guest was amazing. The restaurants, activities in the basement area, walk ability around town were very nice. For once I’m rendered speechless for a review due to the positivity of The Restoration Hotel.