JW Marriott Hotel Singapore South Beach

I know Singapore is expensive but for what we paid the room we had was very small. We had just spent two weeks in SE Asia staying at seven other luxury hotels and this was the least impressive property. While stylish the room was small - thus all the mirrors...

I know Singapore is expensive but for what we paid the room we had was very small. We had just spent two weeks in SE Asia staying at seven other luxury hotels and this was the least impressive property. While stylish the room was small - thus all the mirrors in an attempt to make you think it is bigger. The bathroom water pressure was weak and the temperature for the water took a very long time to get hot. One plus was the AC was very good. While some of the staff was friendly and helpful the woman who checked me in was cold and a bit off-putting especially when I asked for an upgraded room as a Gold member (No) and a room on a higher floor (No). When I asked about the standard 2pm late check-out, again a perk for Gold members, she acted like it was some great act of kindness on her part to perhaps allow this. The pool on the 6th floor was nice but the hours limited. The location was fine though as some have mentioned coming from the metro it was a challenge finding the main entrance to this property.

Just to say that this hotel is amazing ! The rooms are spacious & pool amazing. However I felt Kelvin (Jack) & Rose were outstanding in the gym facility area. Catering to your every need - water provided & towels when you most need them. Kelvin was especially helpful introducing...

Just to say that this hotel is amazing ! The rooms are spacious & pool amazing. However I felt Kelvin (Jack) & Rose were outstanding in the gym facility area. Catering to your every need - water provided & towels when you most need them. Kelvin was especially helpful introducing me to the different machines in the gym. Really hope to get back here one day !

Stayed here as a treat for my parents. This place is pure luxury. Check in was smooth and the room was immaculately appointed with luxury fixtures and fittings (including the cutest drawer fridge). It’s also close to shops (Suntec is across the road) and is the Esplanade concert hall (where...

Stayed here as a treat for my parents. This place is pure luxury. Check in was smooth and the room was immaculately appointed with luxury fixtures and fittings (including the cutest drawer fridge). It’s also close to shops (Suntec is across the road) and is the Esplanade concert hall (where we saw a show). Truly a night of extravagance

Rose, guest service at the top of the 18th floor, Flow18 was excellent! She was very warm and caring, and very helpful in looking out for our needs. She made our stay even much better!! Felt like home. She gave us a lot of suggestions for places to visit.

Beautiful hotel with so many amenities. They let us check in early. After an 18 hour flight that was amazing. The staff was accommodating and helpful. The room was well appointed with a very comfortable bed. I’d definitely go back.i am sorry we had only 1 night there.

JW Marriott Singapore is an ordinary business hotel with nothing particularly special to set it apart. While the rooms are comfortable and service is generally efficient. Room service food is surprisingly good, with well-prepared dishes and prompt delivery. However, the food in the Club Lounge is quite average. Overall, it’s...

JW Marriott Singapore is an ordinary business hotel with nothing particularly special to set it apart. While the rooms are comfortable and service is generally efficient. Room service food is surprisingly good, with well-prepared dishes and prompt delivery. However, the food in the Club Lounge is quite average. Overall, it’s a decent stay for business travelers, but there’s nothing exceptional that would make me choose it over other similar hotels in Singapore.

Hotel staff was extremely helpful,especially Andrew Wee. He went above and beyond! Perfect location, easy to get to all the sights. MRT right there and easy to get around . Could not have had a better experience. The hotel’s restaurant offers a seafood buffet which is excellent.

We picked the JW Marriott for a post cruise stay in Singapore for a few days. The JW did not disappoint. While we are frequent visitors to Bonvoy properties, the staff here are true masters of hospitality and made us feel so welcomed. The hotel is excellently located near many...

We picked the JW Marriott for a post cruise stay in Singapore for a few days. The JW did not disappoint. While we are frequent visitors to Bonvoy properties, the staff here are true masters of hospitality and made us feel so welcomed. The hotel is excellently located near many of the tourist sites and all the rest are reached easily from the metro station located below the hotel. Along with the metro there are restaurants and several connected malls which can help you stay dry if it rains. Our room was very clean and well kept. It’s very easy to get a good night’s sleep as the bed was really comfortable. When the weather’s right, head up to the 18th floor where the pool and casual bar/restaurant are located for impressive views of the city. They also have pool and foosball tables that you can use. We had access to the executive lounge on the 2nd floor. While it gets a lot of use, it’s a very nice amenity to have with breakfast, snacks and dinner options available along with evening cocktails. What set the lounge apart for me was once again the staff. Once again they were so welcoming, friendly and service oriented. I truly want to return to the JW Marriott South Beach on my next trip to Singapore. I don’t think you’ll be disappointed either if you give it a try.

Our second time in this beautiful hotel and it didn’t disappoint. Excellent location close to marina bay, raffles and next door to subway station. The executive lounge is amazing and all the staff from reception to housekeeping are helpful and welcoming. There is a decent gym and 2 swimming pools....

Our second time in this beautiful hotel and it didn’t disappoint. Excellent location close to marina bay, raffles and next door to subway station. The executive lounge is amazing and all the staff from reception to housekeeping are helpful and welcoming. There is a decent gym and 2 swimming pools. We will return!

Above my expectations, very classy and modern and furturistic. In terms of room, service, cleanliness is outstanding. Very comfortable in the premiere room king, the room is not that big but very functional and efficient, the bathroom is amazingly automatic and most importantly there is a bidet! In the room...

Above my expectations, very classy and modern and furturistic. In terms of room, service, cleanliness is outstanding. Very comfortable in the premiere room king, the room is not that big but very functional and efficient, the bathroom is amazingly automatic and most importantly there is a bidet! In the room there is a locker where when we DND, they will put the items we requested there and very helpful! Genius! Unfortunately to my great disappointment, the toilet cover did not open and close automatically because it was damaged. I have tried to contact and indeed the engineers have been called but the only thing that was done was the light from the tissue holder even though what was not working properly was the toilet cover which I think I have explained in the chat via bonvoy. Breakfast is quite good, the taste and variety of food is excellent!!! Unfortunately the servers are not friendly and very slow in cleaning used plates. Only hostess was very friendly unfortunately I didn't see her name. The location is quite special as it is very close to everywhere and can be connected via underground. I really appreciate the turndown service which was very helpful when I was there.

My sister booked this room for me thinking she, as a Marriott Titanium level, would get us both great rooms. Well one of us got a great room and it wasn’t me. We just got off a cruise ship and this room and bathroom was half that size. I’ve stayed...

My sister booked this room for me thinking she, as a Marriott Titanium level, would get us both great rooms. Well one of us got a great room and it wasn’t me. We just got off a cruise ship and this room and bathroom was half that size. I’ve stayed in Singapore before at less touted hotels and better value - which I will do next time. The pros: staff is gracious and attentive. The cons: room is VERY small for $391 nightly. Lighting is poor. If have sensitivity to dim light this hotel is awful. Couldn’t even put make up on in bathroom. No where to sit and read or have a drink. No couch or arm chair can fit in here.

The hotel's location is broadly opposite Raffles so there's a lot to see and do in the immediate vicinity. It is also adjacent to the Esplanade (CC3) MRT which makes it easy to get to other areas. Our premium room had a city view and was modern with a good...

The hotel's location is broadly opposite Raffles so there's a lot to see and do in the immediate vicinity. It is also adjacent to the Esplanade (CC3) MRT which makes it easy to get to other areas. Our premium room had a city view and was modern with a good size bathroom (including a Japanese style toilet). The Executive Lounge on the 2nd floor is huge, and whilst it does get very busy we never had any problems finding a place to sit. They serve a wide variety of items for breakfast, afternoon tea and evening dinner plus alcoholic drinks in the evening (including cocktails made at the dedicated bar). The hotel's leisure facilities are also excellent. There's a lap pool on the 6th floor and a further pool/bar on the 18th floor with stunning views. There's also a really good gym. Lastly, we found the service throughout to be excellent...especially in the Executive Lounge.

The Senior VIP Supervisor Mr Javier Chang Don Chuan is a gem. He is ever ready with a smile and puts guests at ease with his easy-going disposition. He is helpful and approachable, he ensures all requests are met, of course within reason. Javier is so funny with a great...

The Senior VIP Supervisor Mr Javier Chang Don Chuan is a gem. He is ever ready with a smile and puts guests at ease with his easy-going disposition. He is helpful and approachable, he ensures all requests are met, of course within reason. Javier is so funny with a great sense of humour and it is relaxing to see him after a hard day's work.

We stayed here for my fiancées cousins wedding and our six year anniversary. Everything has been amazing service, food, views. We especially enjoyed our first night here. Staff was very welcoming. Itzel helped check us in quickly and helped our family get parking passes as they were touring guiding us...

We stayed here for my fiancées cousins wedding and our six year anniversary. Everything has been amazing service, food, views. We especially enjoyed our first night here. Staff was very welcoming. Itzel helped check us in quickly and helped our family get parking passes as they were touring guiding us around the area. At the executive lounge, we had the most amazing drinks from Phyllis and Ryan. Phyllis made us customized mocktails and they were SOOOO REFRESHING after a long flight. I literally created a tripadvisor accounted just to talk about this. My fiancée especially liked her Sunset Blush drink. Breakfast here is the best we’ve had in Singapore. We’ve tried breakfast at other Marriott properties like the Vagabond Club. But we think the JW Marriott has the most diverse breakfast that would suit any palette. Lima was helping us out and she was very attentive and always made sure our table was clean and our drinks were always full. We will definitely be staying again. It’s been a great time in Singapore because of JW Marriott and staff. Again shoutout to Itzel, Phyllis, Ryan, and Lima for making our stay so awesome! 🙌

The JW Marriott South Beach location is very convenient to the major shopping, restaurants and other attractions. We found it very easy to walk anywhere we wanted to go. Everything we did was within a 30 minute walk. Our room was well appointed and comfortable. The housekeeping service was excellent....

The JW Marriott South Beach location is very convenient to the major shopping, restaurants and other attractions. We found it very easy to walk anywhere we wanted to go. Everything we did was within a 30 minute walk. Our room was well appointed and comfortable. The housekeeping service was excellent. The front desk, concierge and executive lounge staff were very friendly. And went above and beyond to make us feel welcome and at home. We booked a dinner cruise on the Royal Albatross through the concierge. It was a special treat for my wife’s birthday. It was a wonderful experience.

It was an absolute joy having our wedding celebration at the JW Marriott Singapore South Beach, and a huge part of that seamless and magical experience was thanks to Noah and his incredible banquet team. On the day itself, Noah and his crew were simply outstanding. We received so many...

It was an absolute joy having our wedding celebration at the JW Marriott Singapore South Beach, and a huge part of that seamless and magical experience was thanks to Noah and his incredible banquet team. On the day itself, Noah and his crew were simply outstanding. We received so many compliments on the smooth flow of the evening and the exceptional service. If you are considering the JW Marriott Singapore South Beach for your wedding, we wholeheartedly recommend requesting Noah as your banquet manager. He and his team are true professionals who will ensure your special day is everything you've ever dreamed of and more. Thank you, Noah, and the entire banquet crew, for making our wedding an unforgettable experience!

Enjoyed our stay at this hotel. Good location with easy access to most locations in Singapore. We had a nice room with a good view to Marina Bay. Great service from all the staff, in particular in the lounge, top marks to Fiona and Jolene. Definitely recommended.

I work for Marriott and we were celebrating our honey moon with my husband. They surprised us with an amenities in our room. Everything was espectacular. We feel that they care about their guest and we appreciate they took the time to show their appreciation. We would love to stay...

I work for Marriott and we were celebrating our honey moon with my husband. They surprised us with an amenities in our room. Everything was espectacular. We feel that they care about their guest and we appreciate they took the time to show their appreciation. We would love to stay again there. Thank you to the entire team !!! You’re doing Amazing.

For some treatment purposes recently i had the pleasure of spending three nights at this luxurious Marriott property, which is truly a top-tier member of the Marriott Collection. The ambiance throughout the hotel, from the lobby to the guest rooms, was exceptional. I was particularly impressed by the poolside area,...

For some treatment purposes recently i had the pleasure of spending three nights at this luxurious Marriott property, which is truly a top-tier member of the Marriott Collection. The ambiance throughout the hotel, from the lobby to the guest rooms, was exceptional. I was particularly impressed by the poolside area, which offers stunning views of the Singapore skyline specially at night. As a member of the Marriott Bonvoy family, I was fortunate to receive an upgrade to a superior room with access to the executive lounge. The lounge exceeded my expectations, providing a wide array of gourmet food options and both alcoholic and non-alcoholic beverages. Additionally i would like to commend the hotel associates for their humility and helpfulness, which greatly contributed to my overall experience. KUDOS TO THE TEAM .

Hotel is at a great location and easy to accesses. Not far from many attraction and the team is excellent: Especially Mohamed Hifni, does 100% understand the needs of guest and deliver the service above what is expected, Highly recommended hotel in Singapore and a must have is the Breakfast...

Hotel is at a great location and easy to accesses. Not far from many attraction and the team is excellent: Especially Mohamed Hifni, does 100% understand the needs of guest and deliver the service above what is expected, Highly recommended hotel in Singapore and a must have is the Breakfast the choices are just out of this world.

We've stayed here previously and enjoyed our current stay back here again - staff are excellent and very helpful. In particular, Fiona Gan was exceptionally helpful in arranging a late checkout, which meant so much to us as our flight home didn't leave Singapore until 11.25 pm. Christine also deserves...

We've stayed here previously and enjoyed our current stay back here again - staff are excellent and very helpful. In particular, Fiona Gan was exceptionally helpful in arranging a late checkout, which meant so much to us as our flight home didn't leave Singapore until 11.25 pm. Christine also deserves a mention for her friendly efficient service in the Executive Lounge. We choose to stay at JW Marriott South Beach because we know how well we will be looked after

We recently hosted our wedding banquet at this hotel, and it was truly one of the best and magical experiences of our lives. When I thought about writing a review, it was nothing but all praises for JW Marriott. From the since the day, we make our banquet reservation till...

We recently hosted our wedding banquet at this hotel, and it was truly one of the best and magical experiences of our lives. When I thought about writing a review, it was nothing but all praises for JW Marriott. From the since the day, we make our banquet reservation till the actual night itself, the service was impeccable, so professional, warm, and incredibly thoughtful at every step of the way. Every single staff member was attentive to even the smallest details, ensuring that the evening ran smoothly and beautifully. Obviously in every great event, there are unsung heroes and I could go and on for each and every of their contributions. The first and special shoutout goes to our banquet manager, Yan Ning. She is a professional banquet manager that become a personal friend to us. From the early planning stages to the final moments of the night, Yan Ning guided us with confidence, care, and an incredible eye for detail. Her calm demeanor and dedication to her work gave us peace of mind and allowed us to truly enjoy every moment of our celebration. She is very experienced and she is a utter joy to work with. Most importantly, she thinks ahead of your needs and anticipates them before you even asks for it. We couldn't thank her enough and hand to heart, we are truly very lucky to have her. The banquet hall itself was stunning, perfectly set up to match the vision we had for our special day. The food was absolutely amazing and we could taste that each course was thoughtfully prepared, delicious, and beautifully presented. Even after a few days, our guests are still raving about the menu and venue. A big thank you to Raymond, the head chef, who has been diligently preparing the meals behind the scenes. My only regret is not being able to speak with him and thank him personally. Our AV guy Fauzi was on point and he knew his tasks immediately. I only gave him minimal instructions but I've learnt that you could trust him to execute those instructions flawlessly with minimal supervision. He knows his stuff and he would even provide you with AV recommendations! Last but not least, Noah & Rahmat operated on the ground smoothly and flawlessly, and the perfect night wouldn't be possible without them and their team. Their attention to detail and professionalism truly impressed me, and I’m so grateful we were in such good hands that night. They went above and beyond by delivering food to our different rooms, keeping us hydrated at every interval of the night, and literally tidying up our mess as we celebrated the night. Their before and after service is simply superb as well, such a remarkable operations team. In summary, we couldn’t have asked for a better venue or a more dedicated team to help bring our dream wedding to life. Truly highly recommended for anyone looking to host a meaningful, elegant, and well-orchestrated event. If you'd like a detailed recount or to hear about my experience firsthand, I am happy to speak with anyone who reaches out. Truly kudos to the whole JW Marriot’s banquet team, you guys gave us the best night of our lives.

Dream venue for wedding banquet. Every single part of the experience was seamless and magical. The aesthetics itself is breathtaking, complemented by the partner vendor’s decor being absolutely hassle free. The coordination on the day (as well as pre-ceremony) itself went perfectly as well with Chanel and Noah anchoring all...

Dream venue for wedding banquet. Every single part of the experience was seamless and magical. The aesthetics itself is breathtaking, complemented by the partner vendor’s decor being absolutely hassle free. The coordination on the day (as well as pre-ceremony) itself went perfectly as well with Chanel and Noah anchoring all the timings, the lightings, cues and guiding us on what to do. On top of that, the audio was spectacular, the speaker was so good, that it managed to shatter some champagne glasses on stage due to the bass. Shoutout to Eugene for the impeccable AV. Event went exactly how we dreamt, perfectly. Wouldn’t think of choosing another.