The Ritz-Carlton, Millenia Singapore

Manager MD Firdausi and Nikko absolutely went out of their way to provide us with a beyond 5 star service. Their kindness and services extended to us when they absolutely did not have did not go unnoticed by us. Thank you for an outstanding experience.

Unfortunately, while at the Ritz we had a terrible experience on our first night. The owner of the hotel had a party that ran until 4 am. They played very loud music the entire time, disrupting our sleep. When confronting the hotel about the noise, they first denied it, saying...

Unfortunately, while at the Ritz we had a terrible experience on our first night. The owner of the hotel had a party that ran until 4 am. They played very loud music the entire time, disrupting our sleep. When confronting the hotel about the noise, they first denied it, saying it must be from outside. Then they admitted a function was taking place and it would be over by midnight. When confronted again, they let us know that it would actually be over by 4am. It was insulting to have the hotel try and claim that the noise wasn't coming from the hotel when it was very clearly audible from the lobby.

Ben and Toni made an incredible team during our dinner at Republic Lounge! Their expertise on the menu and drinks was impressive, and their recommendations were spot on. They worked seamlessly together to ensure our dining experience was flawless. Their passion for providing exceptional service was evident, and we can't...

Ben and Toni made an incredible team during our dinner at Republic Lounge! Their expertise on the menu and drinks was impressive, and their recommendations were spot on. They worked seamlessly together to ensure our dining experience was flawless. Their passion for providing exceptional service was evident, and we can't wait to come back!

This was our first stop on our tour of SE Asia to celebrate my husband’s 60th birthday. I booked a Club room and on arrival we were upgraded to a suite. A bathroom with a fantastic view of the city (loved the Dyson hairdryer) and other rooms had views of...

This was our first stop on our tour of SE Asia to celebrate my husband’s 60th birthday. I booked a Club room and on arrival we were upgraded to a suite. A bathroom with a fantastic view of the city (loved the Dyson hairdryer) and other rooms had views of Marina Bay. We enjoyed breakfast, lunch, afternoon tea (lots of champagne) and early evening snacks. Moyra checked us in and welcomed us every time we accessed the Club Lounge. We took advantage of the Club car to take us to Raffles. It was the little touches that made this special - a birthday cake, small gift and spectacle wipes as housekeeping noticed we wore spectacles. I have stayed in luxury hotels across the world and this is one of the best. The service from all the staff is exceptional and they are a credit to the Ritz Carlton brand.

Personalized Service Benedict provided personalized service during our dinner at Republic Lounge, and it made all the difference! He took the time to understand our preferences and made recommendations that were spot on. The food was amazing, and the atmosphere was lively. Benedict service was exceptional and we'll be back!

Personalized Service Benedict provided personalized service during our dinner at Republic Lounge, and it made all the difference! He took the time to understand our preferences and made recommendations that were spot on. The food was amazing, and the atmosphere was lively. Benedict service was exceptional and we'll be back!

This was our 4th stay at The Ritz-Carlton Millenia Singapore and this property never disappoints, it is in fact our favourite home away from home in the Garden City since 1988! We spent 2 nights at the end of February and we wished our stay could be longer. We booked...

This was our 4th stay at The Ritz-Carlton Millenia Singapore and this property never disappoints, it is in fact our favourite home away from home in the Garden City since 1988! We spent 2 nights at the end of February and we wished our stay could be longer. We booked a Marina Bay View Club Room and were graciously upgraded to a fabulous Millenia Suite! That said, we find the rooms to be wonderful as well, but definitely go for Marina bay view and Club access for an experience to the next level. We personally love the decor and style of the rooms with clean lines, bright burr-like wood panelling matched with leather which are art Deco meets 1980s! Some might not like this style, but rooms are immaculately kept and stylish nevertheless. The iconic octagonal windows in the bathrooms and the wall-wide windows of the bedrooms still amaze with mind-blowing views of Singapore skyline. Club access is a must if you want to be pampered to some delicious all-day gourmet dining and an even more personalised and excellent service. Service and customer attention are the fundamentals of the ladies and gentlemen at the Ritz-Carlton, who will take wonderful care of you and are part of the experience. In all one of the best and most iconic hotels in Singapore and one of those properties around the world where to find excellence in hotellerie! Our heartfelt thank you for yet another unforgettable stay!!

was in awe with the whole system and warmness of all the staffs, many thanks to Dickson who handled our check in, professional and friendly through and through. Had dinner and drinks at the Republic bar as well, well worth the value! special mention to Firdausi, Olivia and Mabank who...

was in awe with the whole system and warmness of all the staffs, many thanks to Dickson who handled our check in, professional and friendly through and through. Had dinner and drinks at the Republic bar as well, well worth the value! special mention to Firdausi, Olivia and Mabank who made sure we were well taken care of! exceptional standards, truly the best in Singapore 10/10!

We had an amazing stay in a suite overlooking Marina Bay, the view on an evening was spectacular. Our room was spacious and comfortable and felt luxurious. The bed was really comfortable too. The bathroom also had an amazing view of the Flyer and Gardens by the Bay, and we...

We had an amazing stay in a suite overlooking Marina Bay, the view on an evening was spectacular. Our room was spacious and comfortable and felt luxurious. The bed was really comfortable too. The bathroom also had an amazing view of the Flyer and Gardens by the Bay, and we had some lovely sunrises framed by the Flyer. Staff go the extra mile to help you and can't do enough for you, we also had some complimentary gifts for my birthday and came back to the room on day one to a gift of biscuits too. There are lots of amenities in the room, including some high-end toiletries and you get decent robes and slippers as standard. You are supplied with lots of water in the room each day and again at turn-down, and every time you leave the hotel, staff ask if you need any more to take with you, it was very welcome in the heat. We used the Millenia Walk to get to the nearby MRT station (Promenade) and also the nearest shops, we found this useful during a downpour as we were able to get from the MRT back to the hotel without getting wet at all. Breakfast was very good and every day we were booked into a different seating area of the restaurant, so no looking around for tables. The food choices were plentiful and kept well topped up. Would definitely return to this hotel in a heartbeat. Its just a shame they don't participate in the Bonvoy programme.

We were only staying for 1 night to celebrate my wife's birthday although it was a lovely relaxing stay and seemed as if we were there for longer. From the welcome on arrival to checking out every part of our short stay was perfect. Staff couldn't have been nicer, we...

We were only staying for 1 night to celebrate my wife's birthday although it was a lovely relaxing stay and seemed as if we were there for longer. From the welcome on arrival to checking out every part of our short stay was perfect. Staff couldn't have been nicer, we had a lovely room with a view of the Kallang area and the swimming pool area was a good size and very chilled (there's a bit of noise from construction across the road but not much the hotel can fo about that). Special mention to Nicolette who checked us in and was a delight, very friendly and helpful and sent up some 'Happy Birthday' cake and sweets for my wife along with a handwritten note which made it even more special. Also a thank you to Kenneth for giving our room another tidy and freshen up while we were out for dinner.

We stayed three nights at the Ritz-Carlton Millenia in January. This is a stunning hotel where the highlights for us were the location, the views (go for a high floor Marina Bay view room, it's definitely worth it), the food and the exemplary service. Definitely get a club access room...

We stayed three nights at the Ritz-Carlton Millenia in January. This is a stunning hotel where the highlights for us were the location, the views (go for a high floor Marina Bay view room, it's definitely worth it), the food and the exemplary service. Definitely get a club access room if available, the level of service is second to none. From arrival all the way to check out we were extremely well looked after. Special thanks to Hanif and Moira who gave us an excellent welcome! We were checked-in by Moira who was so friendly and helpful! Throughout our stay she always greeted us by name and with a smile. The whole team at the Club were professional and on hand to meet every need. Special thanks also to Firdaus (hope that's spelled correctly!) who handled check out for us and saw us to our taxi. The hotel itself is beautiful and in a fantastic location. We had dinner at Colony and Summer Pavilion, both were excellent. The only criticism we have is for the lifts, at busy times you can be waiting for quite a while. On one occasion we had to wait about 15 minutes for one to arrive which we later found out was because of a breakdown.

The best placed hotel in Singapore, heading to Marina Bay Sands and the bay itself. 5 minutes walking to the mall and to gardens by the bay. Great staff, great room, impeccable restaurants and bar. We have got an executive suite, with the most amazing bath tube, facing the bay....

The best placed hotel in Singapore, heading to Marina Bay Sands and the bay itself. 5 minutes walking to the mall and to gardens by the bay. Great staff, great room, impeccable restaurants and bar. We have got an executive suite, with the most amazing bath tube, facing the bay. Quite amazing. The staff and service and their attention to us was wow. Highly recommended for a stay in Singapore.

Very Good Hotel! Get the Marina View. We had the view of Marina Bay Sands. Pretty to look at (I wouldn't recommend staying at Marina Bay Sands - it's feels like you are in Vegas - has that dirty feeling about it) Staff is very good. We did the high...

Very Good Hotel! Get the Marina View. We had the view of Marina Bay Sands. Pretty to look at (I wouldn't recommend staying at Marina Bay Sands - it's feels like you are in Vegas - has that dirty feeling about it) Staff is very good. We did the high tea at the Republic - was yummy

I am happy that I had picked Ritz Carlton Millenia Singapore to celebrate my 10th wedding anniversary. As usual, the overall service starting from the doorman, concierge, front desk, club lounge and the Summer Pavilion were all fantastic. My husband and I had a wonderful 3 night stay in Ritz....

I am happy that I had picked Ritz Carlton Millenia Singapore to celebrate my 10th wedding anniversary. As usual, the overall service starting from the doorman, concierge, front desk, club lounge and the Summer Pavilion were all fantastic. My husband and I had a wonderful 3 night stay in Ritz. Special thanks to Dickson, the Front Desk Duty Manager who prepared some very special welcome gifts for us, and Jithra, the Club Lounge Manager who arranged a beautiful suite with a spectacular Marina Bay view plus a special arrangement for us which I highly appreciated. Both Jithra and Dickson’s warm hospitality make me keep coming back to stay in Ritz every year. I always feel like being pampered as a princess in this beautiful hotel. Happy stay and sweet memories. Thank you.

This is our second time at the hotel and not been great. Hotel, staff, rooms and spa etc are on point as expected. The only thing was on Saturday night the hotel had some weddings on that lasted well in the the very early hours of the night due to...

This is our second time at the hotel and not been great. Hotel, staff, rooms and spa etc are on point as expected. The only thing was on Saturday night the hotel had some weddings on that lasted well in the the very early hours of the night due to an after party that could be heard and felt all through the hotel. We wanted to get a quiet getaway which ended up being horrific. In the morning when asking about it to the front desk, no apologies were given and we were kind of looked away as if it was our fault. Honestly, better check the 'events list' of the hotel before booking here. A real shame cause the rest was good..

My wife and I recently celebrated our wedding anniversary with a staycation at the Ritz Carlton Millenia. The Marina Bay view and food at the Club Lounge on the 32nd floor were fantastic, but what truly stood out was Violet’s exceptional service. She went above and beyond, always attentive to...

My wife and I recently celebrated our wedding anniversary with a staycation at the Ritz Carlton Millenia. The Marina Bay view and food at the Club Lounge on the 32nd floor were fantastic, but what truly stood out was Violet’s exceptional service. She went above and beyond, always attentive to our needs and making our visits to the lounge a flawless experience. Kudos to Violet and the Ritz Carlton Millenia team for setting a shining example of service excellence.

The breakfast was the best part of our stay. This hotel is in dire need of room renovations to be compared 1x1 to other 5 star hotels in Singapore. We made a mistake by staying here. Rooms haven't been touched since 2013 and it looks like it's been since '96...

The breakfast was the best part of our stay. This hotel is in dire need of room renovations to be compared 1x1 to other 5 star hotels in Singapore. We made a mistake by staying here. Rooms haven't been touched since 2013 and it looks like it's been since '96 when the hotel opened. They're currently under renovations which you WILL hear very loudly if you happen to be in your room after 10am and between 6pm. Hopefully the refurbs really level them up. This hotel shouldn't be considered a 5 star hotel in Singapore. Neither the hard product, nor the service warrants it.