Grand Velas Riviera Nayarit

We had a great time at this hotel. It was hot in July. The weather forecasts were not as terrible in real life. We had plenty of sun and pool time. pool is better in AM as it’s a tad cooler. like bath water in the afternoon. Sen Lin was the best restaurant in our opinion. Shout out to our waiter Allen and Francisco at Piaf who were awesome! Emiliano, the Omelette chef was AMAZING at Azul. We didn’t do any excursions but enjoyed things like Painting, and Mixology (Shout out to David, our bartender who was great!) as well as water aerobics, yoga and beach volleyball (Shout out to the aerobics teams and Carlos for volleyball) The spa was divine. At the pool Gilberto and Gabriel treated us great!!! All the staff did. We stayed in a Family suite (was perfect for 5 (Parents and 3 adult children) Hasn’t been renovated like the others. Our concierge was very nice but didn’t get activity schedules until after some activities already started. Should get it day before especially for those we need to sign up for. Would recommend for a great relaxing vacation!

We had an incredibly stay at Grand Velas Riviera Nayirit! We consider ourselves foodies and we were very impressed by the food at each restaurant and buffet, but Frida and Lucca were standouts for us. The rooms were spacious and well appointed and the view from our balcony was tremendous. The pools were delightful and well maintained. Room service and house keeping were both excellent. By far the most impactful experience we had was interacting with the staff. Everyone was extremely friendly, kind, and helpful. We had a number of requests throughout our stay and no matter who we spoke to they were able to accommodate us without delay or escalation. The staff are a true testament to the brand.

We keep coming back because everything is consistently great! The food was delicious, and the service was outstanding. Gus and Carlos were both fantastic—friendly, attentive, and made sure we had a great experience. Concierge Perla was awesome as well—welcoming, helpful, and made us feel right at home from the moment we arrived. It’s people like them that keep us coming back. Highly recommend!

We have traveled the world as a family and the entire family agreed that this was one of our most favorite vacations and the most luxurious hotel we've stayed at- and we've stayed at some amazing places. The location was beautiful, the rooms were absolutely incredible- it was one of the only hotels I've ever stayed at that felt as beautiful and comfortable as my own home. The service was second to none. The staff so helpful, so friendly and kind. We had zero complaints and this bougie little family had high expectations. We cannot wait to visit again!! We will be back!

We've been to half-dozen resorts in Mexico and Caribbean. This was the best, bar none! The service was excellent - but without being overbearing. Casual cafe and four formal restaurants were amazing, in both menu and service. Our concierge was always "on standby" answering our questions and attending to our requests - but not trying to upsell us for excursions, souvenirs or other things that we preferred to hand;e ourselves!

Our stay at Grand Velas Puerto Vallarta was absolutely incredible from start to finish. The resort is beautiful, the service is exceptional, and every member of the staff made us feel genuinely welcomed. A special shoutout to Frida, which was easily one of the highlights of our trip. The food was outstanding, the atmosphere was elegant, and every meal felt like a special occasion. It's a must-visit while you're there. We also can't say enough good things about Salvador, our concierge. He went above and beyond to make sure every detail of our stay was perfect. His recommendations, attention to detail, and genuine kindness made the experience completely stress-free. Another huge thank you to Carlos, who led many of the outdoor activities. Whether it was boogie boarding or beach volleyball, he brought so much energy and enthusiasm that everyone wanted to join in. He made the activities fun, welcoming, and memorable for guests of all ages. If you're looking for a resort that combines luxury, amazing food, outstanding service, and a staff that truly cares about creating unforgettable experiences, Grand Velas Puerto Vallarta is the place to be. We can't wait to come back!

Our family has traveled all over Mexico—we’ve been to Cancun multiple times, as well as Cabo and Manzanillo—but Grand Velas Riviera Nayarit is by far our favorite resort. In fact, this is our second year coming here in a row, and it simply cannot be beaten. From the moment you arrive, you realize the service here is second to none. The food and restaurants are absolutely top-notch, offering incredible quality that rivals fine dining anywhere in the world. The drinks are equally fantastic—expertly crafted and always refreshing. We truly couldn't ask for anything more from a luxury vacation. What pushes this resort from great to unforgettable, though, is the incredible staff. A few certain employees really shined like bright stars in our eyes during our stay: Ricardo Mesero: Our breakfast and lunch server was hands-down the very best! He actually remembered us from before and took extra special care of us the entire time. Having that kind of personalized attention made every day start perfectly. Carlos & the Beach Volleyball Crew: A special mention has to go to Carlos at the volleyball court. The entire beach volleyball crew was incredibly friendly, energetic, and playful, making the games a massive highlight of our trip. If you are looking for perfection on the Pacific coast, this is it. We are already counting down the days until our third visit!

Hotel is great with friendly staff. The visit started with a complementary relaxation message even before we checked in. There is a dedicated concierge team assigned to you and helping with everything including dinner reservations, daily notification of the day's activities ,etc. Shout out to Jose "Chepe" and Angel. Our stay aligned with FIFA WC and the hotel had a great fun zone with plenty of food and drinks. Lots of activities for kids and teens including separate zones for both age groups each with age appropriate games. Good selection of restaurants with diverse options. Breakfast and lunch buffet with great plenty of options. Great activities around the pools and beach area including kayaking, beach volleyball... shout out to Carlos, Leberato, Laila..and the team for great games. Pool side service was great.. those shrimp tacos..muchas gracias .. Gabriel, Angel, Patricia... There are also quite zones for those who want to lay in cabanas by the beach all day. Great stay and experience for entire family.

Our family recently spent 11 wonderful nights at Grand Velas Riviera Nayarit, and after several visits over the years, we can honestly say this was our best trip yet. The resort itself is beautiful, the food is outstanding, and the spa is exceptional, but what makes Grand Velas truly special is the people. Over the years, we have come to know many of the employees, and returning feels like coming back to visit old friends. They remember us, anticipate our needs, and consistently go above and beyond to make our stay memorable. A special thank you to Mario, our concierge, who once again provided exceptional service. Mario takes a genuine interest in his guests, checks in throughout the day, and is always available to help with anything that comes up. His personal attention and care make every stay seamless and enjoyable. We would also like to recognize Fidel at Azul. He clearly takes tremendous pride in creating an outstanding dining experience, and his attention to detail and commitment to excellent service are a big reason we look forward to returning each year. Azul continues to be one of our favorite restaurants on the property. Ricardo at Azul also deserves recognition. He remembers our family’s preferences and always makes us feel welcome, often anticipating what we need before we even ask. Eduardo was another highlight of our trip. He helped us with our pool chairs every day and always took time to visit with us. His friendly personality and genuine hospitality made each day even more enjoyable. The spa was incredible. The massages were so good that I went twice during our stay, and each experience was outstanding. A special thank you as well to Gabriel, the bellman, who was always smiling, friendly, and eager to help. His positive attitude and attentiveness set the tone from the moment we arrived. We also enjoyed spending time at Koi, where Itzel, Alma, and Imelda provided outstanding service throughout our stay. They were warm, attentive, and always made our family feel welcome. Combined with the excellent drinks, they made Koi one of our favorite places to gather and relax each day. Finally, thank you to Francisco, Saturnino, Manuel, and Enrique for their attentive pool service. Their hard work, friendliness, and commitment to guest satisfaction did not go unnoticed. What makes Grand Velas so special is that after several visits, the staff no longer feels like staff—they feel like friends. Seeing familiar faces each year, being welcomed back, and having people anticipate our needs creates an experience that is difficult to find anywhere else. Thank you to everyone who helped make this our best visit yet. We are already looking forward to our next stay.

Our stay at Grand Velas Riviera Nayarit was absolutely exceptional from start to finish. The resort is beautiful and well maintained, the food is great, and the service is truly what sets it apart. A special thank you to our concierge, Mario, who went above and beyond throughout our stay. He was attentive, proactive, and always available to help with anything we needed, making our vacation seamless and stress-free. We also had wonderful experiences at Azul Restaurant. Fidel and Ricardo provided some of the best service we’ve ever received. They were warm, professional, and genuinely caring. Their attention to detail and friendly personalities made us look forward to dining there each day. We would also like to recognize Carlos from the Activities team. His enthusiasm, energy, and dedication always make the activities fun and engaging for everyone. Eduardo, our pool concierge, took great care of us throughout the stay, as always. He made sure we were comfortable and had what we needed. Similarly, we looked forward to evenings at Koi Bar with really great service from the two waitresses and diverse entertainment choices. Finally, the baristas at Amat were happy to prepare creative drinks for my family. They always greeted us with a smile. We can’t wait to return to Grand Velas Riviera Nayarit and highly recommend it to anyone looking for a world-class all-inclusive experience. This is our 5th year visiting the property and think it gets better every year.

Our family has been fortunate enough to visit Grand Velas Riviera Nayarit five times, and somehow each visit manages to exceed the last. This may have been our best stay yet. What keeps bringing us back is not just the beautiful property, luxurious accommodations, great food, or exceptional spa—it’s the people. A special thank you to Mario, our concierge. We have worked with Mario on every one of our visits, and he truly treats our family like his own. Seeing him each year feels like reconnecting with an old friend. He always goes above and beyond to make our stay seamless and memorable. We also have to recognize Fidel at Azul. Like Mario, Fidel has become part of what makes Grand Velas feel like home to us. He remembers our family, takes incredible care of us, and consistently makes us feel welcome year after year. Azul was one of the highlights of our trip. A special thank you to Ricardo, who always remembered our family’s preferences and made sure everything was just right without us ever having to ask. That personal touch made every meal even more enjoyable. We also want to thank Eduardo, who greeted us with a smile every day and helped us secure our pool chairs, as well as Manuel and Saturnino for their excellent pool service throughout our stay. Their hard work and attention to detail did not go unnoticed. We also want to thank Carlos from the activities team, who is great with kids and the rest of the activities team that played blackjack and soccer with our kids that made their vacation even more fun. We also always looked forward to visiting Koi. The cocktails were excellent, and the two waitresses (didn’t catch their names) who took care of us there were consistently friendly, attentive, and welcoming. Their service made Koi one of our favorite places to relax and unwind during our stay. The spa was also exceptional, and every interaction with the staff reinforced why we continue to choose Grand Velas year after year. Thank you to the entire team for another unforgettable vacation. We are already looking forward to visit number six.

Just returned from another great trip to PV. We have been to all three Grand Velas properties, but have returned to Riviera Nayarit the most. It is the smaller of the three properties but they really make you feel like your family when their long-time employees recognize you by name. The remodeled rooms are beautiful. We normally stay in the Governor Suite but they were currently in the remodel process. This was our first stay in the Parlor Plus Suite. This room type as two full bathrooms and the bedroom is separate from the living area which can provide some added privacy. The only complaint from this visit is that they placed us on lower floor despite the resort being about 35% full and we did not have the best view. The food was excellent as usual. I do miss having the Cocina De Autor option that the other two Grand Velas properties have, but the four fine dining options here are excellent. Our family enjoys the fact that guests do dress up for dinner and the resort delivers a fine dining experience at each distinct restaurant. Service is what really sets this resort apart. I can still hear the “it’s my pleasure” each employee responds when a request is made. Francisco was great at the pool as usual. He was always there with a fresh drink just as we were needing a new one…anticipating each need. David at the Koi bar really knows his craft. We also were able to do a mixology class with him which was so fun and informative. Don’t miss the mixology class if it is offered when you are there. Even though the resort was not full, Grand Velas has really made and effort to increase the entertainment options at night. The lack of nightly entertainment options had been my only criticism in the past. On this visit, we made our dinner reservations later in the night to allow us the opportunity to see the shows before dinner. You can tell there has been a real effort to increase the entertainment options. If on vacation you are looking to relax and have every want fulfilled, Grand Velas Riviera Nayarit is the perfect place.

We had the pleasure of enjoying our latest stay at the Grand Velas as a large group of family. It was the perfect location to celebrate together. The food, fun, amenities and service can’t be beat. Our concierge Maria helped us all have an incredible stay. Enrique and Manuel pampered us when we were by the pool while Carlos stoked us out on the waves. All 12 of us had a memorable trip. Highly recommend.

We recently stayed at Grand Velas June 7 through June 11. Now, we had regularly stayed there twice a year for about 11-12 years, but had not been back there for two years. Some friends wanted to try other places at other vacation spots. But each time we did that, we became more convinced it was time go back to Grand Velas. And are we glad we did. As soon as we got out of our transportation from the airport, we realized were home again. No long lines to wait in to register. Only a beautiful sitting area with the same friendly staff, a cool refreshing drink and off course the neck massage. We for many years always got the parlor suite with 2 bathrooms. We could not believe the changes to the room when we entered. The new decor was spectacular. Beautiful colors and soooo comfortable. Both bathrooms had been redone and were also very beautiful. We went to the Koi Bar for happy hour and were so glad to see our old friend Itzel. So nice to see familiar faces. We ate at Lucca twice and Piaf twice. The menus had changed a little, but as usual, the food was exceptional. Thank you Carlos for making our dinners at Lucca so special. The escargot, the lamb chops, steaks and calamari were delicious. We caught some of the entertainment after dinner. Very fun. Each of the following mornings we went to the barista at their new coffee bar and had lattes and capucino. What a nice addition and what a beautiful setting to have morning coffee. The breakfasts at Azul were as usual so good. Thank you Ricardo for taking care of us. After that it was spending time by the pool or on the beach. It was so nice to see that all the attention the staff pay the grounds and the setting at Grand Velas did not change. It continues to be spectacular place to spend some quality time. There are so many staff to thank. Thank you to all the staff for making this place without a doubt the finest all inclusive there is. We are already planning our next trip To Grand Velas next December.

What a beautiful hotel. The service was amazing! food was top notch and the beach was beautiful. We had an amazing time there. The staff was always helpful with any requests we had; they made everything feel seamless and easy. Rooms were comfortable and clean and we were there in a lower season so it was quite quiet and relaxing for the family. The kids club was super fun for both of our kids, and our son (10) took a SCUBA lesson with Gus and what an amazing guy. He's great with kids, funny and you can tell he knows his stuff. He's also great at keeping the parents calm and making everyone feeling safe. We also took part on the Pickleball tournament (also with Gus) and he help us a lot learning the game as well as giving us some tips and tricks. We had a great time.

We recently visited Grand Velas Riviera Nayarit as a group of six — three couples looking for a luxurious getaway — and walked away with mixed but overall positive feelings about the experience. The Rooms The accommodations were a clear highlight. Our upgraded suites felt genuinely modern and well-appointed, exactly what you'd hope for at this price point. No complaints here — the rooms delivered. Food & Beverage The culinary experience was strong across the board. Food quality was consistently good, and the drinks were excellent. A standout moment of the trip was a private craft cocktail class the resort arranged specifically for our group — a thoughtful, personalized touch that we genuinely appreciated and one of the trip's best memories. Drinks were mostly made with fresh juices and at the pool bar ask Jose for a tequila tasting and he'll pull out different options for you to try out. Service — A Tale of Highs and Lows The service was a mixed bag, which was perhaps our biggest disappointment given the resort's reputation and price point. There were a few hiccups we simply wouldn't expect at a property of this caliber. To their credit, management stepped in and did their best to course-correct and make our stay enjoyable — that effort was noted and appreciated. However, what made these missteps harder to overlook was the fact that the resort was running at very low occupancy during our visit. When a property is quiet, you'd expect flawless service — not the opposite. That said, two team members stood out and genuinely elevated the pool experience: Jose at the bar and Jorge as our pool server were attentive, personable, and exactly the kind of staff that keep guests coming back. They deserve recognition. Activities & Dining Options This is where we felt most caught off guard. We visited during low season, and while we understood the resort would be quieter, we were not informed ahead of time that several restaurants would be closed and that daytime activities would be significantly scaled back. This felt like a transparency issue — had we known, we could have planned accordingly or adjusted our expectations. Prospective guests should ask specifically about seasonal closures before booking. Beach volleyball was a good time. The Spa The spa was pleasant and the facilities were clean and relaxing, but for the price of the treatments, it didn't quite rise to the "wow" level we were expecting. Nice, but not exceptional. Bottom Line Grand Velas Riviera Nayarit is a beautiful resort with genuine strengths — stunning rooms, great food, and standout staff members who go above and beyond. But for the premium price tag, the overall experience left us feeling the value equation doesn't fully add up, particularly during low season when amenities and staffing are notably reduced. If you go, do your homework on what's open when you plan to visit, ask for Jose and Jorge at the pool, and temper expectations slightly. You'll likely have a good time — just not quite the flawless luxury experience the price implies. We prefer the GV Rivera Maya vs this location.

We love Grand Velas Riviera Nayarit! Such a gorgeous resort with spectacular sunsets, rooms, people, service and food! Gabriela was such a fantastic concierge. She was so gracious and kind and took excellent care of all of our needs and addressed all of our questions promptly and professionally. We had some issues with our room and she handled them amazingly and quickly. She went above and beyond to make sure our stay was top-notch. She handled all of our spa, dining and excursion scheduling with such ease and efficiency. Nino (Saturnino) made our poolside experience amazing. We loved his warm personality and kind spirit. He was so attentive, friendly, and efficient. He made sure all of our needs were always met with food, drinks, and shade. We loved having him as our server. All of our servers were wonderful. Francisco and Allan were two of our favorites. They were very attentive and made sure our meals were wonderful. They were very knowledgeable and made lovely recommendations to make our evening meals great. Carlos and Brandon with activities were so fun and energetic! My children had an amazing time with them and loved their enthusiasm. They enjoyed all the daily activities and Carlos and Brandon provided great pool and beachside entertainment.

Our family has been to the Grand Velas, Riviera Nayarit, multiple times since 2010 (we think it's nine or ten) so we LOVE this place. Now the kids are adults and we are still going back with partners in tow. Why do we love it? Since our first visit 16 years ago, the level of food, ambiance and - most importantly - the service has not dropped on iota. We know the GVRN delivers the very highest in all categories. We do not say it's a budget option, but we gladly pay the price because of the value. You get what you pay for and then some. Special shout out this trip to our personal concierge, Maria Torres, the staff at Azul, Ricardo Mesero and (our very fav), Fidel Sandoval. Also, Alan, Francisco and Daniel at Piaf. Well done, GV, we will no doubt be back.

The fine dining restaurants were exceptional, with outstanding cuisine and impeccable service. The staff showed genuine passion and enthusiasm for delivering an unforgettable experience in every detail. A true highlight of my stay was a treatment at the award-winning Se Spa with the incredibly talented masseuse, Gardenia. Having visited the world’s top spas, I can confidently say she is one of the best masseuses I’ve ever encountered. Gardenia is nothing short of magical—an angel with a rare gift. Her hands and energy seem to intuitively understand exactly what your body needs, sensing the perfect pressure and targeting the right areas without a single word. The session delivered a profound euphoric, almost out-of-body experience. Beyond the deep physical relaxation, relief, and transformation, I also felt a powerful emotional release. Gardenia’s touch is truly extraordinary. Highly recommended—she alone is worth the visit.

We are back from a 2 week paradise vacation at Grand Velas Riviera Nayarit...the food, the service, the spa, the staff, the resort are all fantastic. We appreciated the 2 pool concierge Gustavo and Edwardo, as well as our room concierge Cheppé. You guys really made our stay first class! The grounds are clean, the staff are pleasant and always smiling, always helpful...we are planning our next vacation at the Riviera Nayarit Grand Velas...Thanks for making our 65th birthday so memorable...Lou and Linda

We had a great stay at Grand Velas Riviera Nayarit!! The hospitality was excellent from the start, beginning with cold drinks, a quick massage, and a friendly welcome from Santos, who helped us with our luggage. Our concierge, Dulce, was very helpful throughout the trip, sending us daily activity updates and accommodating any requests we had. The pool staff really made the experience enjoyable. Leonel took great care of us every day, recommending drinks and even helping us practice our Spanish. Gustavo was also very attentive, making an effort to learn our names and checking in daily to see if we needed help booking any activities. The dining was consistently good as well; Manuel made our first lunch at Selva Del Mar very relaxing, and we had great service at dinner from Uzi, Francisco, and Daniel. About halfway through the trip, we tried the water ceremony at the spa. Mariana and Jorge guided us through the different stations, including the sauna, steam room, and cold plunges. It was a nice way to relax and use the spa facilities without booking a full treatment. The resort is well-set up with a convenient cafe for quick snacks and drinks. When it was time to leave, Carlos organized our car to the airport, which made the departure very easy. Overall, the entire staff was inviting and worked hard to make sure we had a pleasant stay. We hope to be back soon!!

We had the most incredible stay at Grand Velas Riviera Nayarit and honestly didn’t want to leave. From the moment we arrived, the service was exceptional — every staff member went out of their way to make us feel welcome and cared for. The resort itself is absolutely beautiful, with stunning ocean views, immaculate grounds, and spacious, luxurious suites. The all-inclusive experience was on another level compared to anywhere we’ve stayed before. The food was outstanding at every restaurant, with amazing variety and quality that truly exceeded our expectations. We especially loved relaxing by the pools and beach, enjoying the peaceful atmosphere, and watching the sunsets each evening. Everything was so well organized and effortless, making it the perfect stress-free holiday. A huge thank you to the wonderful staff who made our trip so memorable. We came home feeling relaxed, spoiled, and already talking about returning. We would highly recommend Grand Velas Riviera Nayarit to anyone looking for a luxury all-inclusive holiday in Mexico.

This is our second time at Grand Velas and for very good reason we returned. The service is spectacular and individualized. Staff go out of their way to make you feel special. Warm smiles, knowing your name, a personal concierge…. The restaurants are exceptional and worth visiting into their own. We felt very safe and never once even gave it a second thought. Beach is beautiful and weather perfect. We will be returning soon.

My wife and I are not all-inclusive resort people. At all. But after our first trip to Grand Velas Riviera Nayarit, we saved for two years to come back for a full week at the end of April, and this time we brought our 15 year old daughter. That should tell you everything you need to know about the real value. The check-in experience is unlike anything I’ve seen. You’re sat down in an open-air lobby under this incredible high grass-thatched ceiling, offered a shoulder massage while someone walks you through everything about the resort. Our daughter got her own bracelet giving her access to a teen lounge with video games, movies, and a dance floor. A staff member rolled our bags to our ocean view room, unloaded everything, and asked if we had any questions. That kind of attention just kept going all week. We don’t drink as a family, so I can’t really speak to the bar side of things, but we had mocktails and blended fruit drinks everyday and every single one was great. We also deal with some gluten and dairy allergies and while the regular menus don’t always have a ton of explicit options, the staff were understanding, happy to modify, and most importantly they actually got it right every time. The pool concierge setup is really something. Friendly and attentive without being overbearing. You never really have to go looking for food or drinks. A few staff members deserve a specific shoutout because they genuinely made our trip: Gustavo (I believe he manages the pool area) is probably the nicest guy I’ve met in Mexico. Genuinely joyful, never seemed rushed, took time to actually get to know us and checked in with us throughout every day even though he clearly has a lot going on at all times. Brandon is kind of the face of the activities program and is absolutely the right person for that role. He invites guests into things throughout the day but in a way that feels totally low pressure, like a friend asking if you want to play rather than a performance. I normally keep my distance from resort activities for exactly that reason, but because of him and his colleague Mariana, our whole family ended up doing water aerobics, water volleyball, water basketball, blackjack, ping pong, all of it. Mariana is a little quieter but just as warm. She spent over 30 minutes playing volleyball and just talking with my daughter one on one, which genuinely meant a lot to us. Gus (a different Gustavo) heads up pickleball and tennis among other things. When there weren’t any other guests interested in pickleball he just played singles with me and we had a blast. I play weekly and he beat me pretty handily, so the guy can play. He’s also been at the resort for over 20 years and it shows, he knows everything about the property and the surrounding area. I left our first trip thinking it was a once in a lifetime experience. Turns out once in a lifetime can happen twice. And who knows? Maybe a third time... 😁