Victoria & Alfred Hotel

The location of the hotel at the Waterfront is awesome. The services (reception (much thanks to Faith, who made us the online-check-in with the airline as we struggled), bell boy, room service) top, only the breakfast service could be improved. The rooms are nice and with all you need. The...

The location of the hotel at the Waterfront is awesome. The services (reception (much thanks to Faith, who made us the online-check-in with the airline as we struggled), bell boy, room service) top, only the breakfast service could be improved. The rooms are nice and with all you need. The bed was very comfortabel.

Hotel was a great location and the drivers, cleaners and front desk staff were all great. The only downside was the breakfast. Our breakfast was included and each day the breakfast staff would have commented that it wasn’t and would have followed my husband to make payment for this. It...

Hotel was a great location and the drivers, cleaners and front desk staff were all great. The only downside was the breakfast. Our breakfast was included and each day the breakfast staff would have commented that it wasn’t and would have followed my husband to make payment for this. It became a bit of a torture, they would have took ages to bring you anything and most the time forgot. The coffee was also not Included in the breakfast which was very odd. If I was staying here again I would book it without the breakfast.

The Victoria & Alfred is a lovely little hotel on the waterfront. The location is excellent, with many nearby restaurants and shopping to keep you occupied. The waterfront is a very lively area with lots of music and crowds, so we did hear quite a bit of noise from outside...

The Victoria & Alfred is a lovely little hotel on the waterfront. The location is excellent, with many nearby restaurants and shopping to keep you occupied. The waterfront is a very lively area with lots of music and crowds, so we did hear quite a bit of noise from outside the hotel room. Breakfast is great and the rooms very comfortable. All in all, very good value for money.

Very comfortable, clean rooms, with large beds and bathrooms. Excellent choice at breakfast with lovely attentive staff. The addition of a pianist makes for a soothing retreat at dinner. The location is so convenient & the waterfront is the place to be for restaurants and activities.

Great location. Very comfortable bed and good bathroom setup. Friendly staff. Breakfast varied and tasty. Loft room great views of harbour and table mountain. Very clean and quiet. Would recommend location for safety and access to waterfront restaurant and bars

If you are looking to stay at the V&A waterfront then this hotel works, but it’s far from perfect. The rooms are large and ours had a great view of Table Mountain, but it was all a bit soulless. Breakfast was OK but, beware, not everything is included. I also...

If you are looking to stay at the V&A waterfront then this hotel works, but it’s far from perfect. The rooms are large and ours had a great view of Table Mountain, but it was all a bit soulless. Breakfast was OK but, beware, not everything is included. I also found the reception staff rather glum; as with the room, there was simply no warmth or charm. But, it is very well located, with a myriad of shops and restaurants literally right on your doorstep; Harry’s Bar (nextdoor) is great. We used their sister hotel’s pool and bar, which were very nice; I suspect the Queen Victoria is probably the place to stay! We’ve also stayed at the Table Bay Hotel and I think that the Victoria and Alfred is probably better, but it’s marginal.

We were so impressed with this hotel. Right on the waterfront and in amongst all the action. We had a great room overlooking the water and the mountains. The food was excellent and very well priced. the staff were efficient and the service good. My only gripe was being charged...

We were so impressed with this hotel. Right on the waterfront and in amongst all the action. We had a great room overlooking the water and the mountains. The food was excellent and very well priced. the staff were efficient and the service good. My only gripe was being charged 35 Rand for a Flat White at breakfast….only filter coffee complimentary? We are going to book here again for January 2026. Superb.

Victoria and Alfred hotel is situated perfectly on the V&A waterfront. The room was amazing, fabulous view looking at Table Mountain and the whole of the waterfront. Beds are very comfortable and big. Breakfast was fabulous. Whole team were very helpful and made our stay perfect. Will return.

We stayed here for four nights mid Jan 2025 in a loft room, which was well-equipped, spacious & clean. Two bottles of water were provided daily. Other than breakfast, we didn't eat in the restaurant, however breakfast made our stay! The cold buffet inside was plentiful and hot dishes were...

We stayed here for four nights mid Jan 2025 in a loft room, which was well-equipped, spacious & clean. Two bottles of water were provided daily. Other than breakfast, we didn't eat in the restaurant, however breakfast made our stay! The cold buffet inside was plentiful and hot dishes were made to order. What made it really special was being able to sit outside on the Waterfront and watch the seals play in the harbour. The hotel is in a great location, close to shopping, restaurants and bars. The V&A Waterfront area has a high security presence, so feels like a safe place to be and walk round, even after dark.

Staff were very nice nothing was too much trouble always smiling and laughing From the reception to the cleaners everyone was very professional and polite always greeted us with a smile . The lunch we had sitting outside was very nice and breakfast was lovely looking over the water front...

Staff were very nice nothing was too much trouble always smiling and laughing From the reception to the cleaners everyone was very professional and polite always greeted us with a smile . The lunch we had sitting outside was very nice and breakfast was lovely looking over the water front . Room was large with seating area couldn’t ask for more . We will book again when we return to Cape Town Really lovely stay a big thank you to all the staff for making our stay so special.

Gorgeous hotel. Very well maintained. Comfortable rooms. Very hospitable staff. Quality food. Great stay. Would highly recommend. I had a hot stone massage it was excellent. Lovely small pool, very private. Facilities were excellent.

100% honest review, exceptional, want for nothing. Thanks to Michael, Matthew, Clint and Maxwell for incredible loyalty and service. Service outstanding throughout all friendly Food incredible quality and price Breakfast best I have had in a hotel, lots and lots and even more to choose from Eggs Royal personal favourite...

100% honest review, exceptional, want for nothing. Thanks to Michael, Matthew, Clint and Maxwell for incredible loyalty and service. Service outstanding throughout all friendly Food incredible quality and price Breakfast best I have had in a hotel, lots and lots and even more to choose from Eggs Royal personal favourite Cleanliness is faultless Rooms massive with lots of amenities from bathrobes and slippers to a little seating area Location you cannot get better than here you actually can't get a better hotel location centred in VA especially during New Years 100% recommend and 100% coming back

Hotel interior is tired and neglected. Staff is amazing Breakfast awesome. Barmen are well skilled Location is perfect. Safety is really tops Keycards lots of problems Festive spirit during the season well created. Esnough water and towels daily

A beautiful hotel in a beautiful location. This was our first ever visit to South Africa and we couldn't have chosen a better location to start our adventure. The hotel is in a prime location to explore the V & A Waterfront and Cape Town in general. All staff were...

A beautiful hotel in a beautiful location. This was our first ever visit to South Africa and we couldn't have chosen a better location to start our adventure. The hotel is in a prime location to explore the V & A Waterfront and Cape Town in general. All staff were exceptionally friendly and helped make our stay an experience we will never forget.

The location of this hotel was perfect – on the doorstep of great bars and restaurants. We stayed here for five nights and used it as our base, spending a lot of time by the waterfront. The room and breakfast were both of high quality and the staff were friendly...

The location of this hotel was perfect – on the doorstep of great bars and restaurants. We stayed here for five nights and used it as our base, spending a lot of time by the waterfront. The room and breakfast were both of high quality and the staff were friendly and accommodating. We would stay here again.

A brief stop at the V and A. Upgraded to a mountain view room on 2nd floor. Large bathroom with separate toilet. Lots of wardrobe space and power sockets. Breakfast is buffet style with the addition of ordering hot food. This can be taken outside. Good location for any first...

A brief stop at the V and A. Upgraded to a mountain view room on 2nd floor. Large bathroom with separate toilet. Lots of wardrobe space and power sockets. Breakfast is buffet style with the addition of ordering hot food. This can be taken outside. Good location for any first timers to Cape Town as right in centre of the waterfront for shops, restaurants and bars. Rooms are quiet.

I have had the most relaxing stay . The rooms are so well maintained and no request is too much trouble. The food is lovely and the choice of breakfast is amazing. The restaurant staff are perfect Guylain is the most humble pleasant human I’ve ever met. I will return...

I have had the most relaxing stay . The rooms are so well maintained and no request is too much trouble. The food is lovely and the choice of breakfast is amazing. The restaurant staff are perfect Guylain is the most humble pleasant human I’ve ever met. I will return just for his service alone. I will miss Cape Town immensely .

Lovely hotel. We only stayed one night, but had a good time. Our room on the 3rd floor only had velux windows, but we could see Table Mountain. Staff were delightful. Breakfast outstanding. My standout experience was a 60 minute massage at the Sanctuary Spa. My therapist, Destiny, was superb...

Lovely hotel. We only stayed one night, but had a good time. Our room on the 3rd floor only had velux windows, but we could see Table Mountain. Staff were delightful. Breakfast outstanding. My standout experience was a 60 minute massage at the Sanctuary Spa. My therapist, Destiny, was superb and melted away the tension and knots from our long flight. The best massage I have ever had!

We arrived in mid-afternoon after a 90 minute journey from Hermanus. Took a few minutes to find the hotel as our driver was not familiar and satnav don't quite do it, but easily sorted. Great welcome at the door and very quick check in. Hotel looks great from the foyer,...

We arrived in mid-afternoon after a 90 minute journey from Hermanus. Took a few minutes to find the hotel as our driver was not familiar and satnav don't quite do it, but easily sorted. Great welcome at the door and very quick check in. Hotel looks great from the foyer, although is clearly a very popular and busy hotel. We headed to the 3rd floor for our loft room. Perfectly adequate as the cheapest rooms as we wouldn't be spending lots of time in there. Not worth the extra for views that you can get by stepping outside. Only down side was it was hard to see what the weather was like outside with just the velux windows and with changeable weather needed to pop downstairs to decide what to wear for the day. Housekeeping was great and always kept us topped up with water, although we do tip every day. Room could be a bit noisy in the late evening (probably till about 11:00) as it's so near the waterfront activities - was never a real problem. Breakfast was really good, although there was a tricky day when all those attending a conference at the hotel came down fro breakfast at the same time. We arrived after most had left and realised the impact - slower service (as staff had so much to clear away all at once), lack of plates, glasses, cups etc. Staff were wonderful but clearly overstretched. They explained what had happened and just said whatever you need that you haven't got tell us and we'll bring it directly to you - and they did! Really didn't spoil anything. Food was great - both the extensive buffet and the cooked to order. Eggs Benedict was excellent (tell them how you want your eggs). Made short work of all the fruit and preserves (just missing any honey), wonderful meats and cheese as well as Pastel de Nata to finish. Lady sorting trips, transfers etc. was very good (huge apologies, can't remember her name) and helped us out getting to the airport with a. range of options. Best thing about the hotel (apart from excellent staff all round) was the location. really could not have been better and meant we could easily access the entire V&A Waterfront, whether for a long stroll or just a quick visit to the Tapas Bar or shops attached. Very short walk to the Robben Island ferry, shopping mall, art museum, Time Out Market, The Watershed (artists, crafts and sellers), amazing aquarium and Hop on Hop off tourist bus/info. Perfect location!

We had a lovely stay here and the location of the hotel is excellent for exploring the waterfront area of Cape Town. We had a great view of the harbour and Table Mountain from our room. The staff were very polite, welcoming and attentive and did everything to make our...

We had a lovely stay here and the location of the hotel is excellent for exploring the waterfront area of Cape Town. We had a great view of the harbour and Table Mountain from our room. The staff were very polite, welcoming and attentive and did everything to make our stay comfortable. We particularly enjoyed being able to have our delicious breakfasts and evening meals in the outside area overlooking the harbour. The buffet-style breakfasts were truly fantastic - such a lovely variety of fresh and tasty options! The only minor disappointment was the room itself which felt a bit 'tired' in terms of decor; cracked sink in bathroom, peeling paint, poor quality pillows, etc. Thanks to all staff for a wonderful stay!