The Shelbourne, Autograph Collection

“One of the loveliest hotels we have ever stayed at. I love the beds, the quiet elegance entire building and location. Your staff is professional and friendly, yet warm and welcoming. The location is walkable to many delicious eateries and Grafton Road. Just simply the best! Thank you!.”

From the moment we were met from the taxi, the service was impeccable. We were also given a bottle of wine for our wedding anniversary which was a wonderful touch. The team at the spa were very professional as well. Professional team, beautiful surroundings and fantastic service.

We arrived for our weekend in the pouring rain. As soon as our car pulled up outside the hotel we received a wonderful welcome from the doorman and bell staff. It should not be underestimated what a good first impression that made. we walked thought the beautiful public areas that...

We arrived for our weekend in the pouring rain. As soon as our car pulled up outside the hotel we received a wonderful welcome from the doorman and bell staff. It should not be underestimated what a good first impression that made. we walked thought the beautiful public areas that ooze with history to the front desk where again the welcome was warm and genuine. The room was not ready but we were offered bag storage and told to come back later. Too be fair it was only 11am and the check in time is 3pm so we completely understood. We returned at about 3 and our room was ready with the key handed over again with warmth and a friendly attitude. Our Bonvoy status was recognised and we appreciated the location of a nice room. The room was lovely, old world charm mixed with modern features and a covert white marble bathroom. Clean and cozy with a massive balcony (sadly not useable because of the awful weather!). The time spent in the room was very comfortable. Breakfast was in an event room as the Saddle Room restaurant was closed for refurbishment. They had done a good job of making the room attractive and the buffet was good. Service again was excellent and the attention to detail throughout our stay was very obvious. Location was good, and we walked everywhere from the hotel. The park opposite was a lovely respite from the busy city. We were so impressed by all the staff, everyone was so welcoming and we thoroughly enjoyed our stay here.

“I am currently acting in a play in Dublin, and my wife came over from London to see me. We had a wonderful two days with you as I escaped from my 'digs' and revelled in the Shelbourne's luxury. Last time I was here was 45 years ago with my...

“I am currently acting in a play in Dublin, and my wife came over from London to see me. We had a wonderful two days with you as I escaped from my 'digs' and revelled in the Shelbourne's luxury. Last time I was here was 45 years ago with my parents as a 10 year old! Wonderful staff, professional and friendly. I hope I have another job in Dublin that will bring me back to you!”

“The stay was absolutely wonderful. Cian at the front desk, Karl at the door, Saoirse at high tea as well as the lovely concierge (who we can't remember her name) were some of the friendliest and most professional team members we've ever encountered and made our stay very memorable. We...

“The stay was absolutely wonderful. Cian at the front desk, Karl at the door, Saoirse at high tea as well as the lovely concierge (who we can't remember her name) were some of the friendliest and most professional team members we've ever encountered and made our stay very memorable. We would love to stay again. The Shelbourne has been our favourite stay at any hotel that we've been to. Even taking away the fantastic location, beautiful and clean facilities, you're still left with such amazing team members who have great recommendations.”

This was without a doubt the best hotel experience. The staff were all friendly and helpful. The room was immaculate and quiet. The food and drinks were excellent. The location was perfect for exploring Dublin being within walking distance to museums, live music, and dining. I would live in this...

This was without a doubt the best hotel experience. The staff were all friendly and helpful. The room was immaculate and quiet. The food and drinks were excellent. The location was perfect for exploring Dublin being within walking distance to museums, live music, and dining. I would live in this hotel if it was an option. One tip for those not in the known to turn on the lights for the room you have to insert a keycard by the door, it’s a sensible idea since it insures that lights are turned off when you leave, but we didn’t know about this and spent a good 10 minutes feeling like there was something we weren’t getting before we figured it out.

You can just escape away from your every day troubles and relax in the luxury and friendliness of this hotel. For a five star hotel the staff are more than helpful and friendly!!!I would go back in the morning ! If you stay in this hotel book room and breakfast...

You can just escape away from your every day troubles and relax in the luxury and friendliness of this hotel. For a five star hotel the staff are more than helpful and friendly!!!I would go back in the morning ! If you stay in this hotel book room and breakfast as the breakfast is absolutely fab!!!!!

A wonderful hotel with lovely and very helpful staff. The spa and relaxation room are gorgeous. Both the Horseshoe and the 1824 Bar offer an extremely relaxing atmosphere. We stayed in a spacious and cosy Heritage Parkview room with stunning views of St. Stephen's Green. An absolute recommendation!!

My wife and I had an incredible stay at The Shelbourne! This was our first time visiting Ireland and we are so happy we stayed at The Shelbourne. We enjoyed every part of our weeklong stay but most of all the incredible service. Every staff member was friendly and helpful....

My wife and I had an incredible stay at The Shelbourne! This was our first time visiting Ireland and we are so happy we stayed at The Shelbourne. We enjoyed every part of our weeklong stay but most of all the incredible service. Every staff member was friendly and helpful. The beautiful hotel is historic but also has modern amenities. The daily Irish breakfast was fantastic and a great way to start every day. The Afternoon Tea was also fantastic. The Heritage Parkview Room was spacious and provided an incredible view of St. Stephen's Green. If you get a chance, try and visit the Constitution Room at the hotel. Ireland's first Constitution was drafted in that room. The original tables and chairs from that time are still there. A very nice member of the staff let me take a look around the room.

We stayed here for a long weekend in March, three nights in total. I booked via the app and always reserve the room I want, so we had a suite to enjoy. Ahead of check in I asked my Bonvoy ambassador to coordinate a Y24 but she said it wasn’t...

We stayed here for a long weekend in March, three nights in total. I booked via the app and always reserve the room I want, so we had a suite to enjoy. Ahead of check in I asked my Bonvoy ambassador to coordinate a Y24 but she said it wasn’t available, a few days before check in and again the morning we landed from the US I messaged via the app to let the front desk know our arrival time. One tip I’ll share is not to waste time using the app for this hotel. There’s an automated response to each message as nobody bothers to read or reply to them. The service at the front desk isn’t much better, young and inexperienced foreign students who mutter incomprehensibly and have to run to a back office for ten minutes each time before making any decision or providing a room. The check in time is supposed to be 3pm, our room wasn’t ready at 3pm and we were told to come back at 4. At 4pm our room still wasn’t ready and we were told it could be another few hours. At this point I asked to speak to a manger and within minutes we had the key to our suite. My guess is that it was available when we arrived at noon but given the complete lack of engagement, experience and care from the staff nobody was going to figure this out. The service at the restaurant is similar with a bunch of untrained staff standing around while guests wait for service. The food is ok but it’s the same thing every day and could use some variety. It was only on the Sunday as we were leaving that the host Shane made an effort to show us around the buffet and offerings and ensure that a waiter had been assigned to our table. The bars are noisy but fun with a mixed service level overall. Our suite was big and comfortable, the windows were clean and the view of the park was wonderful but the room itself was pretty dark. There’s only one bathroom with no WC as is the standard in most suites. We appreciated twice daily housekeeping and the AC worked very well. While this is a Marriott hotel, there is no status recognition from the staff whatsoever. Although to be honest there is so little engagement and hospitality from the staff altogether there’s no way this can be considered a five star experience. Literally every opportunity they have to connect with guests is missed as if they’re trying to avoid us. I followed up by sharing my experience with the Front desk manager a week ago and she didn’t even acknowledge my email or reply! We have stated at the nearby Merrion hotel many times and always recommend it to friends who are visiting my home town. Next time we’ll be staying there too, the rooms are big and bright and the Cellar bar and restaurant are excellent.

Had a lovely stay over St Patrick's weekend at the iconic Shelbourne. However more actual attention to customers rather than lip service is required. At breakfast we were welcomed by at least six staff members; however I had to ask for my coffee and tea. When it arrived it was...

Had a lovely stay over St Patrick's weekend at the iconic Shelbourne. However more actual attention to customers rather than lip service is required. At breakfast we were welcomed by at least six staff members; however I had to ask for my coffee and tea. When it arrived it was served from a pot served by a staff member. No one offered a refill, which had to be asked for. I would have thought that a Five Star hotel might have offered my own coffee pot.

Top-notch and incredibly attentive service in an amazing historic hotel (read The Shelbourne by Elizabeth Bowen). A perfect location -- directly across from St. Stephen's Green and short walk to shopping and all top sights. Delicious breakfast -- the best scones! This was our second stay at the Shelbourne and...

Top-notch and incredibly attentive service in an amazing historic hotel (read The Shelbourne by Elizabeth Bowen). A perfect location -- directly across from St. Stephen's Green and short walk to shopping and all top sights. Delicious breakfast -- the best scones! This was our second stay at the Shelbourne and it was even better the second time, if that's possible!

" I always feel at home at Marriott properties and The Shelbourne is one of the most beautiful. Breakfast in the Saddle Room is the standard by which I judge all other hotel breakfasts. No other hotel has come close. The maitre'd is wonderful.”

We had a wonderful stay at the Shelbourne. The property was Gorgeous, they had a very welcoming and attentive staff, and wonderful beds! We had just arrived so we had to decline turn down service as we were in bed quite early!! We also had a pleasant time at the...

We had a wonderful stay at the Shelbourne. The property was Gorgeous, they had a very welcoming and attentive staff, and wonderful beds! We had just arrived so we had to decline turn down service as we were in bed quite early!! We also had a pleasant time at the 1824 bar. Highly encourage you to stay. It’s near many things and tours, etc. However it is on the quiet side so, you’ll have a restful night!

Beautiful hotel with great attention to detail! I felt like it was true to its roots of being the first hotel in Dublin yet upgraded to keep up with the times. Our room was spacious and comfortable. The sheets were so elegant. I highly recommend the Shelbourne!

“Room was spacious and well appointed. I could plug in the hairdryer by the dresser and use it. It would have been better to have a plug in the bathroom however we understand there is an Irish rule preventing that which probably predates the current updated electronics. View was good...

“Room was spacious and well appointed. I could plug in the hairdryer by the dresser and use it. It would have been better to have a plug in the bathroom however we understand there is an Irish rule preventing that which probably predates the current updated electronics. View was good since we were on a high floor. Everyone on the staff was helpful and friendly. We loved the second floor guest bar especially after dinner. We have come to expect a luxury level of service and accommodation with the Autograph collection. The Shelbourne certainly provided that for us.

Wow what an incredible hotel! Location is perfect! Right by the park and the beautiful streets of Dublin. The hotel in itself and pure luxury. The staff is very helpful! The grounds is beautiful! The bars and restaurants highly recommended. We were able to get an upgrade to a suite...

Wow what an incredible hotel! Location is perfect! Right by the park and the beautiful streets of Dublin. The hotel in itself and pure luxury. The staff is very helpful! The grounds is beautiful! The bars and restaurants highly recommended. We were able to get an upgrade to a suite and just wow… comfort and luxury! I would HIGHLY recommend this hotel. As an extra bonus the gym was well beyond any “standard hotel gym”. There were multiple rooms with machines, weights, yoga class AND the pool for lap swim. It was great! My only regret was staying here for only one night! I want to go back to Dublin to experience this hotel again!

The shelbourne staff was great any very attentive to our needs. Especially helpful, was the concierge people. They are able to make last minute reservations and are very knowledgeable about the best things to do in Dublin. The restaurants and Bars in the shelbourne were also enjoyable considering that the...

The shelbourne staff was great any very attentive to our needs. Especially helpful, was the concierge people. They are able to make last minute reservations and are very knowledgeable about the best things to do in Dublin. The restaurants and Bars in the shelbourne were also enjoyable considering that the weather in Ireland can be unpredictable. I would definitely highly consider staying there again.

The Shelbourne is a terrific property. The staff was unbelievably friendly and went out of there way to provide an exceptional experience. We would recommend this hotel to anyone. Staying at the Shelbourne made our Ireland vacation and incredible event.

Beautiful hotel, centrally located a short walk to the Grafton Street shopping area. Also, a short 15 min walk to where the buses pick up for tours and great restaurants. The Saddle Room in the Shelbourne is superb for dinner. The pool is delightful with a sauna and steam room....

Beautiful hotel, centrally located a short walk to the Grafton Street shopping area. Also, a short 15 min walk to where the buses pick up for tours and great restaurants. The Saddle Room in the Shelbourne is superb for dinner. The pool is delightful with a sauna and steam room. Staff are very helpful. The room is luxurious with a strong shower and even hot towel racks, bathrobes and slippers, a safe, water daily, turn down service, and a coffee/tea set up with chocolate chip cookies. Umbrellas, much needed, are readily supplied. Definitely a hotel to stay in if you want to feel rich.

My husband and I thoroughly enjoyed our first ever stay in Hotel in mid-April. The staff were so helpful and friendly - answering our questions, helping us navigate the hotel and all of its facilities. I honestly cannot say enough good things about the service offered and how it was...

My husband and I thoroughly enjoyed our first ever stay in Hotel in mid-April. The staff were so helpful and friendly - answering our questions, helping us navigate the hotel and all of its facilities. I honestly cannot say enough good things about the service offered and how it was delivered. I particularly liked that the Hotel offers specific bars for residents only given how busy it can be with non- residents. We have already booked to stay again in November 2025. Thank you for such a wonderful experience. Mine and my husbands’ stay was really perfect and the hotel really lived up to our expectations. Everything is really well thought out and delivered to a very high standard.

“Very enjoyable, lovely staff especially Rosa in the restaurant, she recommended the omelette and French toast which was delicious. The rest of the staff were very friendly and obliging. Rooms very comfortable, loved the bathroom. Everyone and everything was superb.

We stayed here for two nights at the end of our trip and was the right choice to end the trip. The staff was friendly and attentive. Upon arrival they quickly took our bags, and we valeted the car. We used an upgrade certificate to get a king bed suite....

We stayed here for two nights at the end of our trip and was the right choice to end the trip. The staff was friendly and attentive. Upon arrival they quickly took our bags, and we valeted the car. We used an upgrade certificate to get a king bed suite. The Suite was fantastic. We had a nice sitting room to the right and the bedrooms were to the left. It was like a little apartment. The beds were comfortable. The water pressure in the shower was good and the towels were soft and absorbent. We were able to easily walk to Trinity College, St. Patrick's Cathedrala and the Temple Bar Area. The breakfasts were also varied and good. There were several bars in the hotel as well. Overall relaxing stay,

We stayed over the weekend to celebrate our Wedding Anniversary. It was the perfect trip from start to finish. Seem less valet parking and check in experience. Our suite was exceptional and very comfortable with lots of extra touches. We had drinks in the horseshoe bar which has such a...

We stayed over the weekend to celebrate our Wedding Anniversary. It was the perfect trip from start to finish. Seem less valet parking and check in experience. Our suite was exceptional and very comfortable with lots of extra touches. We had drinks in the horseshoe bar which has such a cosy wonderful atmosphere. Our breakfast the final day was 5 star all the way. The staff are professional, friendly and very accommodating. Our trip was outstanding from start to finish, we will be back. Thank you again. We made such beautiful memories during our stay made better by the wonderful surrounding”

I LOVE the Shelbourne. It is beautifully appointed with extremely fine service. The room was traditionally decorated and in very good condition. The concierge services were outstanding with help above and beyond what I would expect. The location is directly across from beautiful St Steven's Green and a few minutes...

I LOVE the Shelbourne. It is beautifully appointed with extremely fine service. The room was traditionally decorated and in very good condition. The concierge services were outstanding with help above and beyond what I would expect. The location is directly across from beautiful St Steven's Green and a few minutes walk to great shopping on Grafton St. The quaint neighborhood is filled with excellent dining and pubs. It's within walking distance of popular spots like Temple Bar. We had breakfast each day, and service was impeccable. Choices would satisy anyone I have visited Ireland many, many times and never stayed at the Shelbourne before. It is now my spot to stay whenever I am in Dublin.

Our first stay with you. We usually stay somewhere else, but the Shelbourne will be our new home when we visit Ireland and land in Dublin. Soooo appreciate that you allow us to book a room the night before we actually arrive, so that we can go right to our...

Our first stay with you. We usually stay somewhere else, but the Shelbourne will be our new home when we visit Ireland and land in Dublin. Soooo appreciate that you allow us to book a room the night before we actually arrive, so that we can go right to our room after a 7:20am flight arrival in to DUB. Breakfast and a nap. Perfect. The staff we all so nice, kind, and helpful.” The Shelbourne is "all that!"

Spent two nights at the hotel. The room was comfortable and clean. The gym facilities were some of the best I have used at a Marriott hotel. The breakfast selection was also very good. What is also great about the hotel is its location. It is very central, and overall...

Spent two nights at the hotel. The room was comfortable and clean. The gym facilities were some of the best I have used at a Marriott hotel. The breakfast selection was also very good. What is also great about the hotel is its location. It is very central, and overall a pleasant experience.

A wonderful stay as always. From check-in to checkout. We always enjoy our time at The Shelbourne. The afternoon tea was beautiful and the staff could not have been any more helpful. See you again soon. We love the authenticity of The Shelbourne, incredible history married with modern luxury.

There is nothing not to love about The Shelbourne! Impeccable service, exquisitely appointed, and excellent location. The rooms are well appointed with extremely comfortable beds. It surely is one of our most favorite places to stay and we look forward to our return.

We recently stayed at the Shelbourne on our way back to the US from a Mediterranean cruise. What a wonderful experience. The location is excellent, the staff are friendly and professional, the food is amazing and, overall, the facilities are fantastic. It is one of the remaining historic quality hotels...

We recently stayed at the Shelbourne on our way back to the US from a Mediterranean cruise. What a wonderful experience. The location is excellent, the staff are friendly and professional, the food is amazing and, overall, the facilities are fantastic. It is one of the remaining historic quality hotels in Dublin. It’s not inexpensive, but sometimes you need to treat yourself.

It is a very grand imposing hotel in a marvellous position, helpful staff and a very comfortable room as well as large gym facilities and spa but we found the Saddle Room restaurant stuffy and overpriced and disappointing and the breakfast canteenlike with no fresh berries or seeds and the...

It is a very grand imposing hotel in a marvellous position, helpful staff and a very comfortable room as well as large gym facilities and spa but we found the Saddle Room restaurant stuffy and overpriced and disappointing and the breakfast canteenlike with no fresh berries or seeds and the like and the cooked food was not freshly prepared.

A very comfortable hotel where you feel welcomed and looked after. Even although the hotel was very busy while we were there the staff were always smiling. Our visit was a gift for our golden wedding and we were upgraded to a heritage room which was extremely comfortable. It was...

A very comfortable hotel where you feel welcomed and looked after. Even although the hotel was very busy while we were there the staff were always smiling. Our visit was a gift for our golden wedding and we were upgraded to a heritage room which was extremely comfortable. It was beautifully decorated and the addition of a top sheet was a bonus as the weather was very warm.

We had a lovely stay and the hotel staff were extremely friendly, respectful, helpful, attendant, and professional. Nothing but high praise ,deep gratitude and warm memories from our stay.

This hotel is absolutely beautiful and the staff is warm and professional. Historic and beautifully maintained. High Tea was beautifully served and the food was very good, even the fish and chips in the pub. Would definitely revisit!

The Shelbourne Hotel is the pinnacle of refined luxury and amazingly competent and friendly staff. From the amazing included breakfast, to the historical building, this is a hotel to experience if you are in Dublin! My wife and I stayed three nights during a week long trip to Ireland in...

The Shelbourne Hotel is the pinnacle of refined luxury and amazingly competent and friendly staff. From the amazing included breakfast, to the historical building, this is a hotel to experience if you are in Dublin! My wife and I stayed three nights during a week long trip to Ireland in May/June 2025. The stay included our first three days and the service and comfort really added to getting over the initial jet lag. From being greeted at the front door by the bell staff, who immediately collected our luggage for storage (we arrived 5 hours before check in) to the front desk clerk who was so apologetic that our room was ready (they were able to get our room ready three hours early) the service really helped in our tired condition. The rest of the stay held up this initial service standard and really we have nothing but great things to say. Our room was exceptional (a suite) and included bottled water, tea and coffee, and a beautiful turn down service each evening. Nothing is left to chance at this establishment and it really is worth the price. Here is a list of the staff who’s name we were able to catch, who all displayed exceptional service to us: Hugh - Concierge (Gave us amazing tips for restaurants and cities to visit that literally changed our itinerary for the better) Juan - Reception (Wonderfully friendly in getting us into our room early) Michael - Bar 1824 (Extremely friendly and knowledgeable bartender) Ninnet - Wait Staff Saddle Room (Our waiter for a lovely dinner) Judith - Reception (Helped us with checkout and taxi service) Shane - Wait Staff (Breakfast) Roisin - Wait Staff (Wonderfully friendly member of the staff who made time to talk to us about the city) Anna - Wait Staff (let us tour the tea room to look at the art) This is just a small list of the staff who made our experience amazing!

Dublin is worth the trip if no other reason than to stay at the legendary Shelbourne. The rooms are exquisite and embody luxury. They are clean and extremely comfortable. The shower is excellent. The A/C worked well, even to American standards. Despite the age and history of the hotel, it...

Dublin is worth the trip if no other reason than to stay at the legendary Shelbourne. The rooms are exquisite and embody luxury. They are clean and extremely comfortable. The shower is excellent. The A/C worked well, even to American standards. Despite the age and history of the hotel, it is impeccably maintained. The staff embody professionalism and kindness to the guests. Every person we encountered was exceptional. Don’t pass up an opportunity for the breakfast buffet. The quality and selection is extraordinary. The hotel is in a great location with St. Stephen’s Green across the street and a short walk to Trinity University or Grafton Street. This is not just a hotel but an experience. Treat yourself and allow the staff to spoil you.

We have been to the Shelbourne on numerous primarily on rugby trip watching our team compete against Leinster and Munster ( 2017 Pro12 final 😊) and found it to be a fantastic base with great location and fantastic vibe especially in the bar. Food and service great too.

Immaculate hotel and exceptionally warm staff. Dining, beverages and service are excellent. The Autograph Collection, the Shelbourne in particular, are exceptional properties. The service is friendly, food is great and accommodations excellent. We hope to return soon.

Top notch! Room, Staff, Service, attention to detail, etc. Karl upon arrival was professional and we felt immediately welcomed. Concierge was second to none, I believe her name was Eve maybe…Great! The Bartender at 1824 room very information with stories of truth and tales about the room was fantastic. Thanks...

Top notch! Room, Staff, Service, attention to detail, etc. Karl upon arrival was professional and we felt immediately welcomed. Concierge was second to none, I believe her name was Eve maybe…Great! The Bartender at 1824 room very information with stories of truth and tales about the room was fantastic. Thanks we’ll be back.

This was one of the nicest hotels we've ever stayed in. The hotel is perfectly located on St. Stephen's Green, with so many bars and restaurants in close proximity. Several of our tours started in less than a 5 minutes walk from the hotel. The service was a 10/10! If...

This was one of the nicest hotels we've ever stayed in. The hotel is perfectly located on St. Stephen's Green, with so many bars and restaurants in close proximity. Several of our tours started in less than a 5 minutes walk from the hotel. The service was a 10/10! If i ever go back to Dublin, I wouldn't stay anywhere else but here.

My wife and I and one of the most enjoyable stays we have ever had at a hotel. Everyone at the hotel made every effort to make our stay comfortable. Karl was incredible and a friendly face to answer any questions and provide suggestions on places to go. Lucas our...

My wife and I and one of the most enjoyable stays we have ever had at a hotel. Everyone at the hotel made every effort to make our stay comfortable. Karl was incredible and a friendly face to answer any questions and provide suggestions on places to go. Lucas our driver also was so nice to us and provided great recommendations as well. The room was excellent and the history of the hotel was fascinating. Will come again! The history surrounding this hotel is fascinating.

Classic example how being in a best hotel of town can make the staff complaisance which nears arrogance! I know this review wouldn't matter for them. Guests will always keep them busy no matter how they behave because this is the top hotel in town!

The Shelbourne is everything you hope for in a five-star hotel—and then some. From the moment we arrived, we were treated with the highest level of warmth and professionalism. The staff made us feel like honored guests rather than just visitors, always attentive without being overbearing. The hotel itself is...

The Shelbourne is everything you hope for in a five-star hotel—and then some. From the moment we arrived, we were treated with the highest level of warmth and professionalism. The staff made us feel like honored guests rather than just visitors, always attentive without being overbearing. The hotel itself is a stunning blend of historic charm and modern luxury. Our room was beautifully appointed, with elegant touches, a supremely comfortable bed, and a view that made waking up in Dublin feel magical. The public spaces are equally impressive—the grand staircase, the stately bar, and the serene spa all make you feel like you’re in a timeless classic. Breakfast in the morning was a highlight, with fresh, delicious offerings and impeccable service. And the location? Unbeatable. Just steps from St. Stephen’s Green and a short stroll to Grafton Street, it’s perfectly situated for exploring the heart of Dublin. If you’re looking for a truly special stay in Dublin, The Shelbourne is it. We can’t wait to return.