The Lodge at Spruce Peak

I’m really surprised by how poor this hotel room is. We paid $1,000/night for a Ridgeline Junior Suite. The furnishings are shabby and tired at best but, even worse, there is a stained red velvet couch in the sitting area and a standing lamp that can only be turned on/off...

I’m really surprised by how poor this hotel room is. We paid $1,000/night for a Ridgeline Junior Suite. The furnishings are shabby and tired at best but, even worse, there is a stained red velvet couch in the sitting area and a standing lamp that can only be turned on/off by pulling the plug out of the wall because the knob is missing. The few amenities in the bathroom are the kind that you see in a budget hotel — they are in big pumping jugs that are screwed into the wall, the hair dryer is one of the outdated, travel sized ones that you’d buy for $20 in the Walmart, and there is literally nothing more than that. The towels are small and rough. There is not so much as a complimentary bottle of water in the room . Etc (you get the picture). I’m not quite sure how they can get away with charging this much a night for such a mediocre accommodation but I guess it’s all about the location? P.S. Check in desk was very nice but said they couldn’t move us to a better room — even if we downsized to a regular room, which we would have been willing to do.

My wife and I are big Disney fans, and we always stay in one-bedroom villas at a deluxe resort. This time, we wanted to try something different, so we drove to Vermont, and this hotel did not disappoint. It felt very premium, with a great location, excellent staff, outstanding service,...

My wife and I are big Disney fans, and we always stay in one-bedroom villas at a deluxe resort. This time, we wanted to try something different, so we drove to Vermont, and this hotel did not disappoint. It felt very premium, with a great location, excellent staff, outstanding service, and delicious food. The pre-arrival concierge was also incredibly helpful. We’ll definitely be adding this to our list of yearly trips!

We travel to Stowe regularly, and decided to splurge for what we thought was a "nicer" trip up at the mountain between Christmas and New Year's. Unfortunately the experience at the Lodge does not live up to the price they ask. We had to ask on our third day that...

We travel to Stowe regularly, and decided to splurge for what we thought was a "nicer" trip up at the mountain between Christmas and New Year's. Unfortunately the experience at the Lodge does not live up to the price they ask. We had to ask on our third day that our room be cleaned, despite being out for 6+ hours skiing our first day and 4+ hours after breakfast spending time downtown. I get that it's a busy week, but the entire resort seemed understaffed. The valet - required, because the surface lots cost more than the valet - did not text the link to request the car other than the first time. This required us to either call or ask for the car when we got to the lobby and then wait 20 minutes for our car. There were 10-15 minute waits to just talk to the shared host stand for the 2 restaurants to let them know you were there for a reservation. The hotel seemed understaffed, and the staff that were there seemed overworked and just as frustrated as we were. While the ski-in-ski-out experience with the ski valet is excellent, the lobby is also full of people not staying at the hotel parked while their kids ski, which detracts from any sort of resort feel. You might as well just get up early, put your stuff in one of the base camps, and hang out there. For the cost of most of the places downtown, I could chalk up these issues to a busy week, but when the cheapest rooms at the hotel are over $1000, the service needs to be better - that's what you're paying for. Spruce Peak does not come anywhere near the level of service of hotels we've stayed at similar price points. The rooms themselves and the property are beautiful, but the experience does not match. We decided to head home a day early to relax at home rather than deal with the New Year's Eve crowds, figuring things would only get worse.

I recently enjoyed a stay at The Lodge at Spruce Peak in Vermont, and it was a fantastic experience from start to finish. The ease of access to the mountain made skiing incredibly convenient, and the ski valet service was top-notch, handling our equipment with care and efficiency. The rooms...

I recently enjoyed a stay at The Lodge at Spruce Peak in Vermont, and it was a fantastic experience from start to finish. The ease of access to the mountain made skiing incredibly convenient, and the ski valet service was top-notch, handling our equipment with care and efficiency. The rooms were cozy, clean, and provided the perfect retreat after a day on the slopes. On top of that, the on-site dining options were excellent. The Lodge at Spruce Peak is the ideal destination for a luxurious and stress-free mountain getaway!