Taj Exotica Resort & Spa, The Palm, Dubai

Currently staying room 453 - Deluxe side sea view - HB Dine around. We booked 6 nights from 11-17 March 2025. Taj Group is a premium brand hotel group - The Taj Exotica Palm is no exception- Firstly - The hotel is immaculately clean - an impressive, very secure and...

Currently staying room 453 - Deluxe side sea view - HB Dine around. We booked 6 nights from 11-17 March 2025. Taj Group is a premium brand hotel group - The Taj Exotica Palm is no exception- Firstly - The hotel is immaculately clean - an impressive, very secure and safe. Transport is primarily by taxi as it is at the far end of the east arm of the Palm - UBER or Careem apps work perfectly- there is a morning and afternoon shuttle to Dubai Mall of the Emerates’s- but no other public transportation. Food is fantastic, Dine around allows use of the main buffet , the Raia Restaurant, The Rabbit Pub - and a 150 credit in the Indian Restaurant- The buffet was extremely good and breakfast- incredible choice. Pool and beach were very well managed - previous reviews talked about loud music all day - Thankfully this is no longer - the Beach and Pool were both calm - and relaxing- There were a few families - with children and this was nice to see, generally the children were very well behaved- This is generally an adult hotel - there is a children’s pool - we were very happy with the mix of children and adults - The pool is supervised and felt very safe - obviously food and drinks are served to your bed. What is fantastic is that you get an ice bucket with included bottled water - This can make a big difference as some resorts a small water can be easily £5. Towels, Beds , plentiful- a lovely pool space for swimming and sun bathing - The spa has free gym , sauna, steam - we visited everyday and generally it was empty - un believable as it was a beautiful calm space. Rooms - beautiful, coffee pods, lovely soaps, beautiful bed linin - very quiet at night. Great TV with news and movie channels. I think you get the picture that this is a hotel which we very much loved - I would say it’s upper mid range - not extraordinary luxury like the Atlantis Royal or the Berg al Arab - but its service come close. Definitely provides great value. The hotel has brilliant staff who seem happy and generally pleased to work here - Obviously great service comes from good management and training - There are lots of managers around , they seem genuinely interested in providing great service - there is a high level of attention to detail - This is a very well managed hotel. Brendon on the breakfast terrace and Rose in Raia are both great ambassadors for hotel service. In summary, a beautiful, classy resort hotel , with great food and great service - you won’t regret booking here - Thank you - Mr Mrs Reid Room 453 11-17 March 2025.

An incredible experience from the moment we arrived. The hospitality from the staff was amazing during every interaction. Despite being an early arrival, the staff checked us into our room immediately. We selected the half board option which in hindsight was a brilliant idea as there were not many options...

An incredible experience from the moment we arrived. The hospitality from the staff was amazing during every interaction. Despite being an early arrival, the staff checked us into our room immediately. We selected the half board option which in hindsight was a brilliant idea as there were not many options nearby for strolling to eat. There were 5 restaurants to choose from, all of which exceeded our expectations. There were always many Indian options which was a favourite of ours but the manner in which the staff encouraged us to try new and different flavours was both educational and fun. The room was made up many times throughout the day and the turn down service was a special touch with relaxation options. To say the staff made this experience would not be an exaggeration. Every single person greets you with a smile. We will definitely be back. Thank you. Xxxx

The stay at Taj Exotica was for sure the most beautiful in Dubai and it feels like a dream come true. I feel calm and peaceful here, especially the associates are very attentive and caring. Mohamed from Egypt greeted us always with an open heart. The meditation course and spa...

The stay at Taj Exotica was for sure the most beautiful in Dubai and it feels like a dream come true. I feel calm and peaceful here, especially the associates are very attentive and caring. Mohamed from Egypt greeted us always with an open heart. The meditation course and spa with massage lead to absolute relaxation. Everything is exceptional here.

I have stayed in many 5 start hotels in Dubai but the luxury and customer service at the Taj was just so wonderful. The hotel and its facilities are exceptional and food is delicious. The only request I would have for the Head Chef is that not all people like...

I have stayed in many 5 start hotels in Dubai but the luxury and customer service at the Taj was just so wonderful. The hotel and its facilities are exceptional and food is delicious. The only request I would have for the Head Chef is that not all people like desi ghee and it would have been nice to have dishes that did not have it added

We went for the classic afternoon tea at this beautiful resort on our anniversary. We were welcomed warmly. We were served with a welcome drink (Chai Exotica) followed by a three tier stand containing scones with a selection of jams and whipped creams, sandwich fingers and a selection of petite...

We went for the classic afternoon tea at this beautiful resort on our anniversary. We were welcomed warmly. We were served with a welcome drink (Chai Exotica) followed by a three tier stand containing scones with a selection of jams and whipped creams, sandwich fingers and a selection of petite fours. All the items were delicious. We had a hot chocolate and Karak Chai as hot drinks. The ambience was relaxed and a melodious flautist nearby kept the environment quite cheerful. The staff surprised us with an anniversary cake. The food was more than enough for us. Mercy took excellent care of us. A wholesome and satisfying way to celebrate our anniversary.

Was very impressed with the hotel, hotel facilities, the room and the excellent service provided by the staff, however our stay was not 5 star because unless in your room there was no escaping the noise of the many children at the hotel especially the pool area as no area...

Was very impressed with the hotel, hotel facilities, the room and the excellent service provided by the staff, however our stay was not 5 star because unless in your room there was no escaping the noise of the many children at the hotel especially the pool area as no area had been dedicated to adults only. We had booked the club lounge and expected to at least find some adult time in there however unfortunately at times the lounge had the atmosphere of a children’s party. We did discuss this with the staff and were offered to be moved, however again there was no adults only section so was not a resolution and just made us as a couples only feel very much in the minority of guests.

The Taj is one of the best hotels on the Palm that we have stayed at. This was our second visit and it was superb. Everyone at the Taj is very welcoming but there is one person at Customer Services is the key reason we went back to the Taj...

The Taj is one of the best hotels on the Palm that we have stayed at. This was our second visit and it was superb. Everyone at the Taj is very welcoming but there is one person at Customer Services is the key reason we went back to the Taj and will keep going back. Ananya fro Customer Services is a gem. Ananya defines the tag line "Tajness". Always welcomes you with a smile. We reached the hotel on Saturday at around 10am and was greetd by Ananya with a big smile and said "Welcome back sir/maam. Lovely to see you again". Just that greeting took away our tiredness from the flight. Our room was ready vene though ot was not time to check in. My wife has a heart condition and Ananya remembered this from our previous visit so she had made sure that our room would be ready upon arrival so that my wife could rest from the flight. Ananya remebered it was our anniversary and on the day of our anniversary she had arranged for High Tea. Not only had she arranged this but spent most of the afternoon with us which made our anniversary a special occasion. Ananya's customer service is second to none. She has time for guests and makes sure she gets to know the guests so that she can help tailor their stay at the hotel. My message to Mr Narayan Seth, the General Manager of the hotel is that Ananya is management material. Please consider a suitable managerial position for her. Also please put her forward for recognition as she deserves this recognition. Ananya thank you very much for making our stay very comfortable and a memorable one. Hope to see you again next year. We had booked full board this time as the food selection is amazing. We usually ate at the Palm Kitchen which offered a buffet service in the morning and evening and A la Carte menu at luchtime. The staff at the Pal Kitchen are excellent and alwaya welcome you with a smile. The food selection is superb covering a wide range of international dishes. The portions for the A la Carte menu are generous as well. We would like to thank the manager Vineeta and her team for looking after us and in particular Goerge and Noor for taking exra care of my wife with her special requests. The other restaurant we went to was the Coast Bistro by the pool side where you can get "Comfort food". Here we were welcomed by Alysa. whilst looking at the menu, Alysa asked for our room number and seconds later came back and said "as you are full board, you can order a starter, main and a desert each" which was pleasing to hear. We ordered our lunch and whilst waiting for the food got talking to Alysa. After learing that we were vegetarians she recommended Viatnamese Summer rolls for starters and Acai Chia Parfait for dessert. We had Pizza as main. We tried both the recommended dished the second time we went and they were out of this world. The dessert has now become a favourite for my wife. Alysa thank you for help and guidance in selecting the dishes. My wife is searching for the dessert here in the UK but sadly we cannot find it so looks like we will have to come back for the dessert. If you are looking to stay at the Palm than we would highly recommend the Taj 5 star family hotel. The rooms are spacious and the views are fantastic.

I recently had the pleasure of staying at taj exotica resort Palm Dubai .I felt welcome was evident in every interaction.maram truly went above and beyond.making my stay even more special.it's rare to encounter such a personal touch in service and I felt incredibly well talken care of.

I recently had the pleasure of staying at taj exotica resort Palm Dubai .I felt welcome was evident in every interaction.maram truly went above and beyond.making my stay even more special.it's rare to encounter such a personal touch in service and I felt incredibly well talken care of.

The service we got throughout our stay was outstanding and would feel unfair to just mention one or two staff members as full team was outstanding. My husband said the mattress was the best he had ever slept on. Facilities were really good with sun beds also comfortable and added...

The service we got throughout our stay was outstanding and would feel unfair to just mention one or two staff members as full team was outstanding. My husband said the mattress was the best he had ever slept on. Facilities were really good with sun beds also comfortable and added bonus of cool box with cold water available free of charge. Breakfast was plentiful and fresh and very tasty. As a small aside and no negative to the hotel I get a little uncomfortable with some people who just loaded up their plates knowing there is no likeliehood of ever eating it all. I just wish some people wouldn’t be so inconsiderate. I would definitely return to the hotel.

Everything in the resort was perfect! From cleanness to food, from spa facilities to the beach, you name it! Service is a 10 out of 10 and we really really liked the tireless efforts of all the personnel. Special call out for Shantush who really made our staying very pleasant !

This was our 4th visit back to The Taj Exotica on the Palm and as always we were not disappointed. Mohammid at reception greeted us with a beautiful drink and showed us to our room. Everyone and everything was wonderful. I have to mention Amrinder the Duty Manager who I...

This was our 4th visit back to The Taj Exotica on the Palm and as always we were not disappointed. Mohammid at reception greeted us with a beautiful drink and showed us to our room. Everyone and everything was wonderful. I have to mention Amrinder the Duty Manager who I have been in contact with since the previous visit and he knew we were returning, he was phenomenal, making sure that everything was perfect which it was. Mahesh on the beach used to have our cabana ready each morning and a cool box filled with bottled water, checking it was full throughout the day. Suman the Manager at Coast where we had lunch most days is so lovely, he used to make a special dressing for our salad as we were not a lover of the garlic one. So friendly and polite and helpful. Faizel gave my husband a taster of padel tennis and gave up his free time when he finished his shift, what a great guy. Thanks Faizel. Dylan in the Roaring Rabbit was another great team member, always greeted you with a smile and very polite and efficient. Anaya at guest services helpful and polite. Hope I've not forgotten anyone. Everyone of the staff at this hotel go out of their way to make your holiday special. Cannot wait to return for our 5th visit ❤

Wow. Spent 3 nights at the Taj Exotica. It is nothing short of amazing. The staff are super attentive, the food is absolutely delicious, and the beach a very relaxed atmosphere. There is nothing I can say to fault the place. We couldn’t decide to extend our stay or not...

Wow. Spent 3 nights at the Taj Exotica. It is nothing short of amazing. The staff are super attentive, the food is absolutely delicious, and the beach a very relaxed atmosphere. There is nothing I can say to fault the place. We couldn’t decide to extend our stay or not as we ended up having a few extra days in Dubai but decided to go back to the hustle and bustle of town. I’d suggest splitting your stay in two, part in town and part here, as you wouldn’t want to be away from the Taj to be in a mall :) or milling about the Al Seef area for example. Really, truly, a beautiful retreat.

We were greeted with the most caring calming representative of the hotel Aidana, she was so welcoming from start till the end. Everything was so beautiful the rooms all spotless and the food was perfect. We noticed all the fine details this hotel does that other hotels don’t do. You...

We were greeted with the most caring calming representative of the hotel Aidana, she was so welcoming from start till the end. Everything was so beautiful the rooms all spotless and the food was perfect. We noticed all the fine details this hotel does that other hotels don’t do. You will be impressed.

We were greeted with the most caring calming representative of the hotel Aidana, she was so welcoming from start till the end. Everything was so beautiful the rooms all spotless and the food was perfect. We noticed all the fine details this hotel does that other hotels don’t do. You...

We were greeted with the most caring calming representative of the hotel Aidana, she was so welcoming from start till the end. Everything was so beautiful the rooms all spotless and the food was perfect. We noticed all the fine details this hotel does that other hotels don’t do. You will be impressed.

Beautiful beach, clear water, Ideal for relaxing stay. Tasty breakfast with fresh ingredients. Just need some improvement in communication with staff to make the experience more slick e.g staff not understanding convenient times agreed to deliver the birthday cake and reminding them that we upgraded to the celebration package.

One of the best resort experiences we’ve had when it comes to service! We initially booked the Luxury Sea View Room King Bed, but the view wasn’t quite what we hoped for. The staff handled it quickly and professionally, offering us an upgraded room with a beach, pool, and sea...

One of the best resort experiences we’ve had when it comes to service! We initially booked the Luxury Sea View Room King Bed, but the view wasn’t quite what we hoped for. The staff handled it quickly and professionally, offering us an upgraded room with a beach, pool, and sea view at a fair extra cost — plus free lounge access. A special thank you to Sharthak, the hotel manager, who personally showed us around and made us feel very welcome. The resort is beautifully maintained, and the beach and pool areas are very comfortable — towels and drinking water are always readily available. The breakfast and dinner buffets were amazing, both in taste and variety. The lounge snacks were also excellent. The location at the back of the Palm is very peaceful, and the promenade offers stunning views of the Dubai skyline. Yes, it’s on the pricier side — but 100% worth every dirham for the luxury and experience you get. For more travel inspiration and tips, feel free to follow our journey on Instagram: @fallinlovewithearth

How to sum it up… best stay in a Hotel i ever had my entire life!!! Especially the Waters and one Person in partikular named Vareem. What a Fine Young man! We felt Like King and Queen dining every day! Also a big thank you to James the Concierge who...

How to sum it up… best stay in a Hotel i ever had my entire life!!! Especially the Waters and one Person in partikular named Vareem. What a Fine Young man! We felt Like King and Queen dining every day! Also a big thank you to James the Concierge who was a big! Help with our Little Problem 😁 i could go on and on… so many Great, Kind and Helpful people working at TAJ in Dubai! Thank you from Both of us, me Lukas and my Girlfriend to ALL of you for a once in a lifetime experience!!!

We just returned from a week’s vacation (having previously stayed at this hotel on holidays for 3 weeks in the past). We travel to Dubai almost every year on holiday and have stayed at many luxury hotels previously (Atlantis a couple of times, Zabeel Saray, Fairmont, Le Meridien to name...

We just returned from a week’s vacation (having previously stayed at this hotel on holidays for 3 weeks in the past). We travel to Dubai almost every year on holiday and have stayed at many luxury hotels previously (Atlantis a couple of times, Zabeel Saray, Fairmont, Le Meridien to name a few). This became our favourite hotel very quickly due to the modern rooms & exceptional level of service! The hotel was impeccably spotless & the staff take great pride in ensuring that you have a great stay. Our repeat custom was recognised and the staff remembered us from our previous visit - which I’d assume a great place to stay aswell as work. Our friends came to visit us and were soo impressed when walking into reception at the decor (and the fresh fragrance smells). A special thank you to Amrinder Bains, who once again, ensured we had the best stay and has looked after us everytime we have stayed at this hotel. Thank you also to the night manager Aditya who also remembered us from previous stays; Harpreet who greets you when entering the hotel; Natasha the front desk agent who had exceptional customer service skills; Rele & Noor in Palm kitchen, who always ensured we left breakfast with a smile (even at the most busiest times like the long Eid weekend); Michael from Raia and Simon from Roaring Rabbit who looked after us when we dined there for dinner. Thank you to everyone else behind the scenes as there were too many names to mention. We have recommended this hotel to family members who have also been impressed and stay here whenever travelling to Dubai. Looking forward to planning our next visit here again!

The property is magnificent, service is impeccable , the rooms luxurious, meals were mouth watering delicious, the gym well equipped, the spa world class , overall a most amazing and memorable trip , would definitely come back here again with my entire family

Amazing hotel- however as a couple celebrating our honeymoon we would have preferred some quieter areas where children are not allowed or at least limited to a certain cut off times for the bar etc. We got splashed by the pool a number of times and parents seemed to have...

Amazing hotel- however as a couple celebrating our honeymoon we would have preferred some quieter areas where children are not allowed or at least limited to a certain cut off times for the bar etc. We got splashed by the pool a number of times and parents seemed to have not controlled their kids who were screaming and had no space awareness. During meal times, we would ask the waiter to place us somewhere quiet, as for 3 days straight there was a screaming child present who's parents didnt do anything about it. I also found that there would be a battle to reserve beds by the pool- some were reserved but not used all day which seemed a bit unfair for the guests who wanted to use them. If you wish for peace and quiet as a couple, this hotel is not for you. I can't however comment enough on how attentive the staff were, very pleasant and nothing was too much to ask. The rooms were beautiful with plenty of amenities, again staff were so helpful if you needed anything like extra water or additional towels. The spa was one of the best I have been to- we booked couples massage and had our own private room with jacuzzi bath. The gym was great too- big enough and lots of equipment. We have visited Dubai a number of times but sadly this hotel is not for us, partially due to personal preference. If there was an adults only areas, this place would be perfect.

The hotel itself was extremely lovely and the staff in the club room especially went above and beyond to make our stay memorable in particular Shubham and Simran. The pool area was extremely noisy at the weekends with balls being launched by children, would be an idea to have an...

The hotel itself was extremely lovely and the staff in the club room especially went above and beyond to make our stay memorable in particular Shubham and Simran. The pool area was extremely noisy at the weekends with balls being launched by children, would be an idea to have an adult only area. The club room again invited children including babies when you want a quite 30 minutes this I thought would be an escape no where in the literature does it state children can use the lounge so this was disappointing for us as all other club rooms we have used in Dubai have a age limit. I celebrated my birthday and the hotel decorated my room and gave me a cake and chocolates which was a nice touch. Views of the sunset from the club lounge were amazing. We will not visit this hotel again but did have a nice enough time.

Very good place to escape from the pressure. I really enjoyed staying here. Everyone was welcoming and kind, especially Mohammad Hasneen from Egypt 🇪🇬 and Mohamad from Tunisia 🇹🇳 . I had a problem with my room and once I told them they changed it for me immediately

Excellent place, very clean and immaculate and staff were very friendly, courteous and polite , food in Palm Kitchen was excellent and they would make anything you ask for . All staff were good . Special thanks to breakfast waiter George from Ghana , dinner waiters Sudhir , Bishal and...

Excellent place, very clean and immaculate and staff were very friendly, courteous and polite , food in Palm Kitchen was excellent and they would make anything you ask for . All staff were good . Special thanks to breakfast waiter George from Ghana , dinner waiters Sudhir , Bishal and Deepika , all Lifeguards , Spa and Yoga Team .Definitely recommend this resort.

Amazing experience! Everything was perfect, and this hotel is absolutely stunning. Staff were super friendly and welcoming, pool was so nice, food was delicious, rooms were immaculate, and the whole hotel smelled like heaven! It’s beautiful, and I would come back in a heartbeat!

Lovely hotel, very clean, great food and amazing service Food 10/10, we stayed half board and had the option of dining anywhere on site the food was amazing with huge selection Room 10/10 - spacious, clean, Molton brown shower gel bed was so comfy and air conditioning was heaven.- we...

Lovely hotel, very clean, great food and amazing service Food 10/10, we stayed half board and had the option of dining anywhere on site the food was amazing with huge selection Room 10/10 - spacious, clean, Molton brown shower gel bed was so comfy and air conditioning was heaven.- we had to get moved due to a light randomly switching on in the night and the resolved everything so quick Pool 9/10 - huge, clean, cool water and long enough to swim lengths Gym 10/10 open all day so we could train early am ready for the day. Fully loaded and perfect Location 7/10 this hotel is at the end of the pal, so takes 15 mins to get off the palm then to the destination as we was constantly in a taxi traveling the city

My first time in Dubai was made extra special because of the Staff, Mohammad front desk is outstanding and is a true asset the Taj brand, the food in the Roaring Rabbit is 100% and the Indian chef Shabaka is truly wonderfull again an asset the the brand. All the...

My first time in Dubai was made extra special because of the Staff, Mohammad front desk is outstanding and is a true asset the Taj brand, the food in the Roaring Rabbit is 100% and the Indian chef Shabaka is truly wonderfull again an asset the the brand. All the staff are very friendly. Building is spotless and WE WILL BE BACK

This was our second time to the hotel and we had just as enjoyable an experience as the first time. Staff are fantastic and everyone welcomes feedback throughout your stay. The buffet restaurant is really good, and has a great selection at all times, and we also enjoyed a couple...

This was our second time to the hotel and we had just as enjoyable an experience as the first time. Staff are fantastic and everyone welcomes feedback throughout your stay. The buffet restaurant is really good, and has a great selection at all times, and we also enjoyed a couple of meals at Roaring Rabbit to watch football matches. Gym is well equipped and modern, and we always found a nice sun lounger by the pool when needed. Rooms are kept immaculate and we had a luxurious stay!

Our stay was delightful, we really enjoyed ourselves. The gardens and pool areas were immaculate, all the staff were so helpful and always smiling Noman at reception was very kind and again always willing to help. The food was delicious felt like i was being treated every day. We want...

Our stay was delightful, we really enjoyed ourselves. The gardens and pool areas were immaculate, all the staff were so helpful and always smiling Noman at reception was very kind and again always willing to help. The food was delicious felt like i was being treated every day. We want to come back next year and bring the kids!