Steenberg Hotel

Travel Date: January 31, 2025

Avoid this very expensive Hotel. The rooms are advertised as Mountain View’s, but we had no views at all. The pool pictured cannot be used by most guests. Join the Spa guest in the hope of getting a sun bed. Very close to Pollsmore Prison and police warning signs outside...

Avoid this very expensive Hotel. The rooms are advertised as Mountain View’s, but we had no views at all. The pool pictured cannot be used by most guests. Join the Spa guest in the hope of getting a sun bed. Very close to Pollsmore Prison and police warning signs outside about safety. This explains the delays in getting in to the Hotel.

Travel Date: January 31, 2025

The hotel is not as described and we were given a view of a wall and hedge - not the wonderful views of mountains promised. Plenty of noise and activity around the room as we were next to the staff/canteen and recreation area. The pool advertised on their website is...

The hotel is not as described and we were given a view of a wall and hedge - not the wonderful views of mountains promised. Plenty of noise and activity around the room as we were next to the staff/canteen and recreation area. The pool advertised on their website is only for certain guests. Most people staying there can only use the Spa pool, when it’s not full of the public using the Spa. When we went there were no sunbeds and spa guests were eating chips in the pool. Another couple we spoke to could not believe that on a scorchingly hot day - they could not use the beautiful pool that was pictured when booking. Pollsmore Prison is nearby - which may account for the delays getting in to the property, due to the strict security. Outside the hotels there are warning signs, not to cycle alone.

Travel Date: January 31, 2025

It was with incredulity that we were allocated a room, next to the workers rest facilities/restaurant, and with a view of a wall and hedge. The manager was very apologetic and explained that the Mountain View room we booked had not been kept for us, but he would ensure we...

It was with incredulity that we were allocated a room, next to the workers rest facilities/restaurant, and with a view of a wall and hedge. The manager was very apologetic and explained that the Mountain View room we booked had not been kept for us, but he would ensure we were moved to the correct room today. Disappointingly, this room does not have “ tranquil werf on their entrance doorstep and private terraces with spectacular unimpeded views of the mountains across the vines or meandering greens” This is misrepresentation, as are the misleading photographs of a spectacular pool that it transpires - is not available to guests staying in our rooms. We are only allowed access to the small pool at the Spa. This is not exclusive as this is for the use of anyone using the Spa. Yesterday, there were no seats left when we looked in. It is unconscionable that you continue to deliberately mislead potential guests. What you do offer is interrupted views of Pollsmore Prison - not mentioned anywhere on your website, or Tripadvisor.

Travel Date: January 31, 2025

An incredible hotel. Excellent staff, perfect rooms and the most amazing 2 restaurants. The food in both the Tryn restaurant and the Bistro is first class. Chef Kerry has designed fabulous menus and runs a brilliant kitchen and front of house. Coupled with the wine from the vineyard this is...

An incredible hotel. Excellent staff, perfect rooms and the most amazing 2 restaurants. The food in both the Tryn restaurant and the Bistro is first class. Chef Kerry has designed fabulous menus and runs a brilliant kitchen and front of house. Coupled with the wine from the vineyard this is the perfect place to stay and eat Golf at the onsite course is also excellent

Travel Date: November 30, 2024

A wonderful hotel with newly refurbished food, wonderful staff throughout and a great breakfast. Lovely little pool area for hotel guests only. The bistro served excellent food. The spa was knockout - big shout out to Sharlene for the most amazing massage and facial. Would not hesitate to recommend this...

A wonderful hotel with newly refurbished food, wonderful staff throughout and a great breakfast. Lovely little pool area for hotel guests only. The bistro served excellent food. The spa was knockout - big shout out to Sharlene for the most amazing massage and facial. Would not hesitate to recommend this place.

Travel Date: October 31, 2024

This is our third visit to Steenberg Hotel - in our opinion it is the best hotel in the world that we have stayed at - the rooms are spacious and beautifully appointed and the setting is absolutely stunning. The staff are all so friendly, welcoming and professional. We will...

This is our third visit to Steenberg Hotel - in our opinion it is the best hotel in the world that we have stayed at - the rooms are spacious and beautifully appointed and the setting is absolutely stunning. The staff are all so friendly, welcoming and professional. We will definitely be back when next in Cape Town.

Travel Date: September 30, 2024

This was our second visit to The Steenberg. The first time was ten years ago, we vowed to return & we finally did! The hotel had a recent refurb, it looks beautiful. Our room was extremely comfortable. We dined in Tryn on our first evening, everything was delicious. Staff were...

This was our second visit to The Steenberg. The first time was ten years ago, we vowed to return & we finally did! The hotel had a recent refurb, it looks beautiful. Our room was extremely comfortable. We dined in Tryn on our first evening, everything was delicious. Staff were very friendly, booking transfers, collecting us from a local shopping centre and explaining about the aircon etc in our room. I must give special thanks to Helenica, the Duty manager, she made us laugh so much when she showed us the door to the garden. If you read this Helenica, I am still smiling when I think how you tricked us! It was National Heritage Day during our stay. We enjoyed chatting to the beautiful staff in their traditional costumes. Many thanks to all who looked after us. I hope it's not another ten years before we return.

Travel Date: August 31, 2024

This was our 7th or 8th visit, which indicates what an exceptional property it is. The staff are amazing and absolutely lovely; they anticipate your needs and actually learn your preferences, which we’ve never experienced at any other hotel. It’s like a homecoming each time we visit. The rooms are...

This was our 7th or 8th visit, which indicates what an exceptional property it is. The staff are amazing and absolutely lovely; they anticipate your needs and actually learn your preferences, which we’ve never experienced at any other hotel. It’s like a homecoming each time we visit. The rooms are very large, beds are oversized and the pillows/linens perfect. The on-site restaurants are wonderful. You can run around in the grounds and through the vineyards. And Constantia is a great choice as well, with vineyards and restaurants surrounding and only 20 min to downtown. We really love everything about the hotel.

Travel Date: April 30, 2024

The place is more than extraordinary, the staff are extremely wonderful and very careful about our safety, food is out of this world and especially in Tryn Restaurant. The managers are very supportive and you can trust them very much, especially Clint and Bridgette. Josh is a very knowledgeable person...

The place is more than extraordinary, the staff are extremely wonderful and very careful about our safety, food is out of this world and especially in Tryn Restaurant. The managers are very supportive and you can trust them very much, especially Clint and Bridgette. Josh is a very knowledgeable person who will be more than happy to assist you with planning your vacation whether you are staying in the estate or planning to go outside for different activities, restaurants and sightseeing. The rooms are just wonderful, extremely spacious and quiet, just the way we wanted. Walking around the estate is just beautiful, the scenic routes are just a beauty to the eyes.

Travel Date: October 31, 2023

We stayed here on the final leg of our journey around South Africa. Our room was one of the older types available on the property, it was spacious with a good sized bathroom albeit a bit creaky in parts! very comfortable beds and quiet at night. There is a spa...

We stayed here on the final leg of our journey around South Africa. Our room was one of the older types available on the property, it was spacious with a good sized bathroom albeit a bit creaky in parts! very comfortable beds and quiet at night. There is a spa in the hotel although it only has a very small outside pool which was a bit disappointing, the spa treatments were excellent some of the best we've had in Africa. The breakfast was good and could be had inside or outside on the terrace, we ate in the main restaurant one night and the food was very good and an exceptional wine list as expected. There is a also a more casual restaurant on the grounds which was very nice as well, tapas style food but worth a visit. We played golf a few times and the course was in very good condition, green fees, buggy, club hire all very reasonable compared to european prices although we did go for a caddy the first day which in hindsight was an issue as he was quite surly and short so we didn't bother the other times we played. There is also a very nice bar/restaurant in the golf club where we ate a few times. I was surprised that there was nowhere to sit and have a drink at night apart from the restaurants. There is also a few restaurants/bars immediately outside of the electric fence/gates which the hotel offered us a shuttle to which was nice. All of the staff were super nice and friendly and exceptionally helpful making recommendations etc. A fab place to stay for spa and golf albeit with a tiny swimming pool.

Travel Date: March 31, 2024

We stayed on the Steenberg estate for three nights as part of a three week holiday in South Africa and I have one word for it. Exquisite. I don’t think I’ve ever felt more taken care of in any other hotel anywhere in the world. From the moment you arrive...

We stayed on the Steenberg estate for three nights as part of a three week holiday in South Africa and I have one word for it. Exquisite. I don’t think I’ve ever felt more taken care of in any other hotel anywhere in the world. From the moment you arrive you are treated as a VIP. Check in is warm and friendly and relaxed; Precious couldn’t have been more lovely. She handled our arrival seamlessly and then handed us over to the wonderful Brigitte. Brigitte was a constant yet discreet presence for our entire stay; she made us feel effortlessly at ease and that nothing was too much trouble. Her kindness and professionalism shone through as it did from everyone we came across from the barista in the restaurant to the sorceress in the spa who worked magic on my knotted back and frozen shoulder like no one ever has before. The food is heavenly, the beds are divine and the wines are outstanding. This was our first visit and it certainly won’t be the last. Treat yourself!

Travel Date: January 31, 2024

Steenberg is a fantastic property with excellent service and food. We stayed there for 2 nights after 3 nights down by the waterfront. This was a perfect combination. We had dinner both on the Trym restaurant and Bistro62. They are both very good and I recommend that you book the...

Steenberg is a fantastic property with excellent service and food. We stayed there for 2 nights after 3 nights down by the waterfront. This was a perfect combination. We had dinner both on the Trym restaurant and Bistro62. They are both very good and I recommend that you book the tables in advance. The only thing we did not like was that local residents from Capetown come up to the property in the morning and stay by the pool all day with their babys so there are no sun chairs for the paying guests (there were 4 of them plus children when we were there). We were lucky to get 1 sun bed and 1 chair. I asked them if they were allowed to be there and they said that they sometimes took a massage, but they were clearly there only to use the pool facilities.

Travel Date: September 30, 2023

This was a fabulous 2 night stay. Room and food were both quite excellent and were matched by the superb views and location. However, what made the stay was the quality of all the staff who were efficient, friendly and welcoming at all times. If ever I return to South...

This was a fabulous 2 night stay. Room and food were both quite excellent and were matched by the superb views and location. However, what made the stay was the quality of all the staff who were efficient, friendly and welcoming at all times. If ever I return to South Africa, this is where I would wish to stay.

Travel Date: April 30, 2023

We spent 2 evenings here as part of a 30th anniversary trip to Cape Town. We were looking forward to staying here as we have always loved eating at their restaurant. It has always held a special place in our hearts as this was always our first stop after landing...

We spent 2 evenings here as part of a 30th anniversary trip to Cape Town. We were looking forward to staying here as we have always loved eating at their restaurant. It has always held a special place in our hearts as this was always our first stop after landing in Cape Town before we would even check in to our nearby hotel. So we thought that this time we would treat ourselves and make it part of our trip. So it's very sad for us to to say we don't think this hotel should be a 5 star hotel. The good. Their reaturants are outstanding, serving lovely top class food. But sadly this is where the 5 star ends. After more than a week of wine tasting, the wine tasting at steenberg was shocking and no amount of free tastings could make up for this. The person that did our wine tasting literally disappeared and left us midway into our tasting without any explanation to do a private wine cellar tour with other guests. We were left high and dry with no idea what was going on. He also was not very well informed about the wine or the Steenberg wine farm in general. Now for the hotel. When you hear boutique hotel , the first thing that comes to mind is friendly personal service. None of that existed at Steenberg unfortunately. The thing that was actually the deal breaker and that I can't believe nobody mentions in the reviews, is the damp smell in all their rooms. It is apparent that they have a damp issue in the main building. All the rooms have a terrible damp smell. They did move us but obviously all the rooms has this problem. We really think that this is a health hazard and should be sorted out as you are aware of if. We hated spending time in our room and it was quit difficult sleeping with the constant damp smell that left us feeling unwell. But the message was clear thats just the way it was and they could do nothing about it.Sadly we will not return when next in Cape Town.

Travel Date: April 30, 2023

Loved every moment we spent at Steenberg. This was a 5* experience from the moment we arrived until we left. The staff, the accomodation and the grounds are all wonderful. My wife had the most amazing massage at the spa. The wine tasting venue is beautiful and relaxed and the...

Loved every moment we spent at Steenberg. This was a 5* experience from the moment we arrived until we left. The staff, the accomodation and the grounds are all wonderful. My wife had the most amazing massage at the spa. The wine tasting venue is beautiful and relaxed and the estates wines worth a swig or two. Would love to visit again in our next trip to Diuth Africa. To wrap up the experience have dinner at Trynn, one of the estates restaurants.