Pestana Vintage Porto Hotel & World Heritage Site

Wow what an amazing hotel, modern meets culture, great location, very friendly staff, 5*, clean and comfortable could not recommend it highly enough would come back on next trip! Breakfast outstanding including the Port and bubbles which were included!

We were delighted with our choice of hotel. The location was perfect and all of the staff were so friendly and helpful. Our room was quiet and had everything we needed. A special mention to Hugo in the restaurant who made Clare’s birthday breakfast so special!

This is a Beautiful Hotel in an Outstanding City. The location is superb and with it's heritage status fits beautifully into the vibrant riverside scene. The staff are friendly, knowledgeable & extremely willing to help you get the most from your stay.

We had a wonderful stay in Porto. The Pestana Vintage Porto hotel made our stay even better. Staff were exceptional and very friendly. Special mention to Hugo who went out of his way to help. We definitely will be back. Thank you Pestana. Peter and Carol Brookes UK.

The hotel is amazing. It is in the best location in Porto. The service is first class and very friendly. Hugo in the restaurant who manages the breakfast service is fantastic and made us feel very special. He is very friendly and extremely professional.

Beautiful hotel in an excellent location. The front desk team was very friendly and helpful. They allowed us to check in early which was very much appreciated given our early arrival from the airport. Our hotel room was clean and the bed very comfortable. The view from our window was...

Beautiful hotel in an excellent location. The front desk team was very friendly and helpful. They allowed us to check in early which was very much appreciated given our early arrival from the airport. Our hotel room was clean and the bed very comfortable. The view from our window was fantastic. The complimentary port tasting in the Vinology with the view of the river and the area across called Gaia was simply fabulous. The restaurant bar was nice and we were served by Raquel Santos, who was helpful and very informative. She went above and beyond in speaking to us about the process of making the different specialty cocktails they offer and gave us information about the various types of wines that Porto prides itself of. The buffet breakfast was one of the best we've had with a great selection of hot and cold food including eggs, sausages, bacon, different pastries, yogurt, fruits, granola, etc. with a combination of traditional Portuguese and more mainstream breakfast items. The bachalau and salmon sashimi were fresh and delicious and the energy balls were great tasting (I should have asked for the recipe!).

Great location, friendly helpful staff, nice view, comfortable room. We walked to the upper town, lower and across the bridge easily from the hotel. Wonderful restaurant reco from Pirfirio at the front desk for Sempre Assar 1, in Matosinhos area by the ocean. Superb fresh seafood simply grilled.

Great location right on the river front. Very good front desk service and response times. Restaurant provided a great breakfast (up to 11am with 12 noon checkout). Rooms comfortable with good air con - upgrades to River view recommended. 4th floor rooms v quiet. Recommend the hotel wine tasting and...

Great location right on the river front. Very good front desk service and response times. Restaurant provided a great breakfast (up to 11am with 12 noon checkout). Rooms comfortable with good air con - upgrades to River view recommended. 4th floor rooms v quiet. Recommend the hotel wine tasting and also the walking tour that includes Cable Car and River Cruise.

We stayed for 5 nights in December 2024. Nice but old building in a great location with the reception desk set back from the entrance. While in the hotel at the wine bar, my wife's sling bag was stolen off her chair. There was NO SECURITY in the hotel with...

We stayed for 5 nights in December 2024. Nice but old building in a great location with the reception desk set back from the entrance. While in the hotel at the wine bar, my wife's sling bag was stolen off her chair. There was NO SECURITY in the hotel with anyone off the street freely walking in and out of the hotel. The manager said he was going to file an insurance claim but probably never did. The hotel made no attempt to take responsibility or rectify the situation which was the result of the total lack of security. We loved Porto but there is no security for the guests of this hotel on a very busy square. I would never stay here again and you should not either.

A delightful hotel with charm, character, professional staff (along with great suggestions from the staff), an amazing location, and all the modern appointments you would hope. We would absolutely stay here again upon return to Portugal (Porto)

We spent three delightful nights at The Pestano Vintage Hotel, and I can confidently say there’s no better choice for a memorable stay. This charming vintage property is brimming with character, making every corner a delight to explore. Book a room with a balcony if you can—it's an excellent spot...

We spent three delightful nights at The Pestano Vintage Hotel, and I can confidently say there’s no better choice for a memorable stay. This charming vintage property is brimming with character, making every corner a delight to explore. Book a room with a balcony if you can—it's an excellent spot to soak in the atmosphere! The only minor hiccup was the carpet in our room, which felt a bit dated. But honestly, any concerns were quickly overshadowed by the outstanding hotel staff. They indeed went above and beyond to ensure our comfort, and although I can’t recall their names, their exceptional service will not be forgotten. If you want a unique and enjoyable experience, this is the place!

Great hotel, food, hospitality and service. We enjoyed a lovely River view room. Our server Oliveira was very attentive. We spent two full days in Porto and took a bus to Matosinhos to check out the beach, which was only a 39 min bus ride. Great public transportation and plenty...

Great hotel, food, hospitality and service. We enjoyed a lovely River view room. Our server Oliveira was very attentive. We spent two full days in Porto and took a bus to Matosinhos to check out the beach, which was only a 39 min bus ride. Great public transportation and plenty to see. Will he back.

The location is excellent, right on the bank of the Douro River. The riverfront rooms look upon the river, and beyond, at Nova Vila de Gaia, with all the Porto wine houses. A lovely view. The hotel is quite an achievement, fusing together a number of old riverfront row houses...

The location is excellent, right on the bank of the Douro River. The riverfront rooms look upon the river, and beyond, at Nova Vila de Gaia, with all the Porto wine houses. A lovely view. The hotel is quite an achievement, fusing together a number of old riverfront row houses into a hotel. And you can see the seams, indeed, as you walk along a corridor and notice that a group of rooms is about a foot lower or higher than the next one. The staff are friendly and attentive, and everyone speaks at least three or four languages. But the property needs some TLC. The carpets are well trodden. The ceramic finish of sinks and other fixtures is frayed. And whoever decided barn doors make good bathroom doors needs to do penance. All in all, though, I would return to this place.

Excellent and worth the money . Very central to everything. I will go again. A little pricey but worth the money. Don’t drink any alcoholic beverages, they will set you back about Euro 13 per drink. Not worth to spend money on their drinks. Close to other bars or restaurants...

Excellent and worth the money . Very central to everything. I will go again. A little pricey but worth the money. Don’t drink any alcoholic beverages, they will set you back about Euro 13 per drink. Not worth to spend money on their drinks. Close to other bars or restaurants that are half the price in drinks or food.

The hotel’s riverfront location made it an ideal base for a city break to Porto. We booked a river view balcony room and as soon we arrived we stepped out onto the balcony and were immediately absorbed by the sounds and sights of the place. The room was soundproofed (so...

The hotel’s riverfront location made it an ideal base for a city break to Porto. We booked a river view balcony room and as soon we arrived we stepped out onto the balcony and were immediately absorbed by the sounds and sights of the place. The room was soundproofed (so no sleep interruptions), provided a comfortable bed, an excellent shower, tea/coffee and complimentary water, and the room was kept clean to a high standard. We had stunning views of the Dom Luis I Bridge and the Wine Lodges across the river. The Palacio da Bolsa and the Sao Francisco Cathedral were close by and the number one tramline is just outside the Cathedral. The town centre is a short walk uphill (that’s Porto for you) but for those preferring an easier climb the Funicular is a short walk along the riverside from the hotel and is a fun way to make the ascend to access the top of the Dom Luis I bridge, the Sao Bento Train Station and the Cathedral of Porto. Taxis can access the hotel if needed. The hotel itself is comfortable and clean. Breakfast offered a variety of quality choices, including some Portuguese treats. Hugo, who managed the breakfast room, made our daily breakfast all the more special with his attentiveness and helpfulness. The reception staff deserve a mention too; Sofia, Raquel and Sandro, to mention but a few, were very helpful and friendly. There are many restaurants just as you step outside the front doors of the hotel, so we had no problems finding somewhere to eat when returning to the hotel in the evening. There are many street players providing entertainment along the riversides. We think the hotel would benefit from addressing the state of the carpets throughout the premises which show signs of having poor underlay and some stains in places, it was something that let the overall appearance of the hotel interior down. However, this did not take away from the comfort and enjoyment of our stay. If we were to return to Porto we would definitely return to the Pestana Vintage Hotel.

Lovely hotel, great location and super staff. Shoutout to Hugo, Michael and Beatrice for their great hospitality, all very helpful! Great breakfast and rooms perfect! Hotel was in the perfect location. Would definitely recommend the hotel

A fabulous 4 days in Porto! The staff of the Pestana Vintage hotel were fantastic. We arrived from Glasgow around 10:40am in the Monday. Cordial welcome and offered port, which my husband welcomed! Even at that hour. 😊 We loved our upper floor room with balcony overlooking the River Douro....

A fabulous 4 days in Porto! The staff of the Pestana Vintage hotel were fantastic. We arrived from Glasgow around 10:40am in the Monday. Cordial welcome and offered port, which my husband welcomed! Even at that hour. 😊 We loved our upper floor room with balcony overlooking the River Douro. Awesome views at all times of day and night. The weather was warm and sunny for April, so the riverfront esplanade was always busy with cafes and buskers. If we wanted to tune out at night, once the doors and windows closed it was silent! Also, the promenade below seemed to respect the locals so no noise after 10 pm. It was one of our most relaxing holidays except for one glitch which was our fault. We walked and walked the city. On one occasion, we thought we would get metro to the seaside. But. En route, so much construction and busy ness. Diversions, even for pedestrians. So, from riverfront to train station and to metro beyond: BE WARY! Stopped for a photo of the lovely tiles at Sao bento train station. Shortly after, I was robbed! Pick pocket! Went out to Matsosinos on metro and never knew until after lunch! BUT! Next day, my wallet had been handed in to a cafe near the train station and they called our hotel. (Card in wallet!) Hotel young manager collected the wallet for me. Lost cash, but thankfully my driver licences and bank card still there! Of course I had cancelled the card. But here is to the kindness that remains in global society! And to the amazing kindness and assistance from the Pestana Vintage Porto. And thank you so very much to the hotel staff, especially Rui Bras, who personally collected my wallet. Aldo to Porfirio (sp?) who gave us such a warm welcome on arrival. We cannot recommend this hotel enough. Nothing is too much trouble.

This was such a gorgeous hotel. So accommodating and so friendly. We really enjoyed our stay. We will definitely come back. The food was great and the views from the cheese and wine bar were great. The rooms were very comfortable. Thank you..

Lot to like about this hotel. Location in the hub of the city on the river looking across to the Port houses/cellars. Right next to the D Luis bridge. Porto is quite hilly and your at sea level so be prepared for some steep inclines. Rooms were generous in size...

Lot to like about this hotel. Location in the hub of the city on the river looking across to the Port houses/cellars. Right next to the D Luis bridge. Porto is quite hilly and your at sea level so be prepared for some steep inclines. Rooms were generous in size and ours seems to have good sound proofing. If you're a nit-picker you could say the bathroom suite was a bit dated. But it all worked flawlessly and was more than adequate for our needs. But what stood out the most were the staff. Genuinely happy to help. Pedro on reception and Hugo in the breakfast service deserve a special mention for going above and beyond expectation. Porto itself seems to have a lot of tourists when we went. But unlike some other Euro destinations currently, we felt very welcome and the Portuguese seemed more than accepting to have us there.

Absolutely fantastic hotel! The service was exceptional, the breakfast was wonderful, and the room was amazing! Additionally, the location is perfect being on the Duoro River in the historic Ribeira district. I cannot imagine any other hotel having a better combination of service, a beautiful room, and location. One disclaimer,...

Absolutely fantastic hotel! The service was exceptional, the breakfast was wonderful, and the room was amazing! Additionally, the location is perfect being on the Duoro River in the historic Ribeira district. I cannot imagine any other hotel having a better combination of service, a beautiful room, and location. One disclaimer, we stayed in a renovated room, and it is my understanding that not all rooms have been renovated yet.

If you are looking for a wonderful hotel for your stay in Porto, this is the one. Right on the riverfront everything about the hotel is top notch from the bubbling wine welcome at check in to amazing rooms to easy access to walk everywhere and take in the sights,...

If you are looking for a wonderful hotel for your stay in Porto, this is the one. Right on the riverfront everything about the hotel is top notch from the bubbling wine welcome at check in to amazing rooms to easy access to walk everywhere and take in the sights, sounds food and ambience of this beautiful and charming city. Would definitely stay again.

What an incredible hotel in the perfect area! Every single person we encountered was warm, welcoming and eager to do everything to make our experience exceptional…which it was! Rooms were large, clean, and beautiful. Common areas were also beautiful and unique. We loved the energy of being on the river...

What an incredible hotel in the perfect area! Every single person we encountered was warm, welcoming and eager to do everything to make our experience exceptional…which it was! Rooms were large, clean, and beautiful. Common areas were also beautiful and unique. We loved the energy of being on the river with the street performers, shops and restaurants. The view of the bridge and across the river at Gaia was beautiful. Price was really good and the breakfast was beyond amazing. We had to leave at 3 am for the airport. They arranged our transportation and provided a wonderful box breakfast for us. Yep, we would recommend The Pestana Vintage to anyone!

Location is excellent and our river view room was worth the supplement. In addition to the view we were entertained by parades and buskers. We slept well and on the whole we enjoyed our breakfasts with the exception of the coffee (order coffee from the menu rather than the taking...

Location is excellent and our river view room was worth the supplement. In addition to the view we were entertained by parades and buskers. We slept well and on the whole we enjoyed our breakfasts with the exception of the coffee (order coffee from the menu rather than the taking from the coffee pot they bring round for a better experience) and some of the cooked options. The buffet choices were very good. Probably the best pastel de nata we had was from here. Our room was clean and spacious if a little worn. The fan in the bathroom was a little temperamental so to remove the musty smell we propped the door open to air it. The team were friendly and very professional. Watch that your taxi takes you to the right Pestana hotel. One taxi we booked set off in the wrong direction. Luckily Google map alerted us so we could tell our driver who was very apologetic. While we checked out other taxi arrivals actually wanted a different Pestana hotel so it seems our experience wasn’t unique. On leaving we booked our airport taxi transfer through the hotel. The hotel is in a restricted area and not all taxis can come to the hotel. So if you want a door to door service to help with bags the additional cost is worth it.

Lovely hotel, great location and very pleasant and helpful staff. Stayed briefly before a cruise. Great location for sightseeing and being in the center of town. Fantastic helpful staff who helped us navigate the area which was really helpful.

Charming view if you get the room with river view, good location and facilities. Reception staff almost ruined it for us - pre paid package holiday with British Airways , arrived in the evening, showed them the voucher , they asked us to pay again just as we arrived "we...

Charming view if you get the room with river view, good location and facilities. Reception staff almost ruined it for us - pre paid package holiday with British Airways , arrived in the evening, showed them the voucher , they asked us to pay again just as we arrived "we have to check with financial department ", not even considering keeping the credit card for warranty until they sort it out next day like we were going to run away !! The one who saved this review is Hugo from the breakfast restaurant - you could not have a more considerate, kind, attentive and helpful host than him! He made our mornings and whole stay really special.

This hotel was great! The service was incredible, especially Hugo... Completely attentive while helping us in the bar as well as breakfast. He made our stay very memorable! We will return for certain. We highly recommend... Very clean hotel, great location!!!