PARKROYAL Penang Resort

This was our first time in Malaysia and it will not be our last. What an amazing hotel this is. Check in was easy and the seaview room was stunning.What makes this hotel so special are the amazing staff who go out of their way to be friendly and helpful....

This was our first time in Malaysia and it will not be our last. What an amazing hotel this is. Check in was easy and the seaview room was stunning.What makes this hotel so special are the amazing staff who go out of their way to be friendly and helpful. The gardens are just stunning with visits daily from the Monitor lizards and the monkeys who were so funny.We spent many evenings at the sunset bar and made lots of friends. Most people we spoke to had been many times so it must be good. We will definately return again next year. Thank you Parkroyal for making our stay so special.

Hi SHAH and another friend!! I lost the paper that wrote your name.. sorry.. Thank you so much for your help while waiting for Grab to check out and go to the bus terminal My girlfriend was very worried about not being able to take the bus, but she said...

Hi SHAH and another friend!! I lost the paper that wrote your name.. sorry.. Thank you so much for your help while waiting for Grab to check out and go to the bus terminal My girlfriend was very worried about not being able to take the bus, but she said she was relieved by your pranks! And what's really amazing is that my girlfriend really blocked the bus as you said! The Grab driver drove at a Ferrari-like speed, and got on thanks to praying to God and blocking the bus! Thank you so much for making the biggest memories of our Penang trip The two days spent in a beautiful and comfortable accommodation with such kind staff were fantastic. Let's meet again next time!

We actually did not stay at the hotel but took the daypasses on offer to use the pool,beach and restaurants/bars . It was really good value and meals/drinks etc. were great. Staff very friendly too.. Pity about the jellyfish at the beach but the pools were great and clean.

We actually did not stay at the hotel but took the daypasses on offer to use the pool,beach and restaurants/bars . It was really good value and meals/drinks etc. were great. Staff very friendly too.. Pity about the jellyfish at the beach but the pools were great and clean.

My wife and I had a fabulous time at the Resort. We had a seamless check-in process. Upon entering our room, we were greeted with towel decorations made of 2 beautiful heart-shaped swans and chocolate pralines. Our room was clean, and the facilities and features worked well. Best of all,...

My wife and I had a fabulous time at the Resort. We had a seamless check-in process. Upon entering our room, we were greeted with towel decorations made of 2 beautiful heart-shaped swans and chocolate pralines. Our room was clean, and the facilities and features worked well. Best of all, we were assigned a room that was right in the middle with the best view. The food is good, and there are many eateries and places to shop just a short distance from the Resort. St. Gregory Spa is a place to be. 2 hours sessions rejuvenate all the senses. My wife enjoyed her session immensely. Special mention to these warm, friendly, and helpful staff: Executive Chef Aidiyusman, Chef-De-Cuisine Kephorn, St. Gregory's Hana and Letchumi, Front Offices' Halikuz, Faizal, Osman, Ryzal, Selina, Rafli, Yusman, Shah, Dindayal and Room Attendant Afzal. Indeed, we've made so many friends. Thank you ALL. Till we meet again.

Check in was fast and efficient, the room allocated (at the front of the hotel) was clean and tidy and the bed was huge ! All in all very pleased with the room and housekeeping in general. The first impressions of this hotel was very positive, with beautiful well kept...

Check in was fast and efficient, the room allocated (at the front of the hotel) was clean and tidy and the bed was huge ! All in all very pleased with the room and housekeeping in general. The first impressions of this hotel was very positive, with beautiful well kept gardens,bars,small swimming pool and a restaurant that opened up to the gardens. The bar and restaurant area were well kept but the chairs and soft furnishings could do with a deep clean there were food stains etc on them). Service in the downstairs bar area has to improve with inconsistent wait times for food and drink. There was direct beech access from the gardens. The restaurant that we ate in was also the restaurant that we had breakfast in. The breakfast itself was very good, virtually all tastes were catered for and dishes were being brought out regularly. The gym facility was really well set up and overall there were enough machines to keep most people busy. Great steam room & jacuzzi. The one fly in the ointment was when a Manger reprimanded a worker for not saying a generic reply to customers that she was serving. This is unacceptable, if a worker requires guidance then they should be taken to one side and advised, not reprimanded in public. Very poor.

I nice resort on the beach front. The room was large, clean and comfortable and overlook some water. The pool area was lovely and relaxing. Plenty of shops and market were in the doorstep of the resort. Service of staff was excellent and the place was extremely clean. The buffet...

I nice resort on the beach front. The room was large, clean and comfortable and overlook some water. The pool area was lovely and relaxing. Plenty of shops and market were in the doorstep of the resort. Service of staff was excellent and the place was extremely clean. The buffet breakfast lacked western options. My only complaint was the amount of money they hold on your credit card upon check in despite paying for the room upfront. They held around 1000 bhat, and this we were told could take 2 weeks to release the hold when we checked out.

Parkroyal Penang Resort is a wonderful place to see beautiful sunset in Penang. Javana Lounge at Parkroyal Penang Resort is a nice place to have afternoon tea, leisure environment, tasty food and good tea. We would like to express our thanks to Nesya and Katrin for your warm reception!

Having done extensive research before deciding on this hotel I am happy that I made the right choice! I think it has the best location in Batu Ferringhi being very central. The room was fabulous and spacious with ample storage room. The bathroom was large with the only minor negative...

Having done extensive research before deciding on this hotel I am happy that I made the right choice! I think it has the best location in Batu Ferringhi being very central. The room was fabulous and spacious with ample storage room. The bathroom was large with the only minor negative being the small step in which led to a stumble each time it was forgotten about! Breakfast could be somewhat chaotic but easy enough once you had been allocated a table. The food choice was excellent although some items could have been warmer. I will never get over the novelty of being able to have beef curry for breakfast. Staff throughout the hotel were all very welcoming and warm. The pool area was naturally very busy but it wasn’t too challenging to find a sun bed or two elsewhere within the grounds. Would highly recommend this hotel.

First time staying at a Parkroyal hotel and it exceeded our expectations. Excellent beach hotel on a lovely stretch of Batu Ferringhi beach. Lovely sea view room and spotless clean hotel. Special thanks to exec chef Aidiyusman for taking care of my dietary needs and thanks also to Salmi.

We stayed at the ParkRoyal for three weeks and had a brilliant relaxing time. The staff are amazing with a special shout out for AfZal who looked after our room and surprised us daily with his towel creations and flower arrangements. The room was clean and spacious with a large...

We stayed at the ParkRoyal for three weeks and had a brilliant relaxing time. The staff are amazing with a special shout out for AfZal who looked after our room and surprised us daily with his towel creations and flower arrangements. The room was clean and spacious with a large bed. There, were plenty of sun beds in the gardens and around the pool and there was the occasional visit by the native troop of friendly monkeys:-) The hotel is well situated for the night market and there are many places to find good food nearby. The food in the hotel is good value and breakfast catered for all. Sad to be going home x

Room is clean and spacious. Staff are friendly. Love the breakfast buffet varieties. Very chill and definitely will bring kids back next time to explore their kids facilities and activities. Housekeeping Afzai did great job in keeping our room clean and surprise us with his towel trick ;) Chia Yee...

Room is clean and spacious. Staff are friendly. Love the breakfast buffet varieties. Very chill and definitely will bring kids back next time to explore their kids facilities and activities. Housekeeping Afzai did great job in keeping our room clean and surprise us with his towel trick ;) Chia Yee front office manager is very helpful and very knowledgeable! Share with us a lot of places to visit and good food recommendations!

The staff are like family and so welcoming. Mutis is amazing and the most helpful person I’ve met but all staff make the stay memorable from the welcoming staff, the cleaning staff and reception, housekeeping and food service and chefs. I have stayed at Park Royal Penang twice now and...

The staff are like family and so welcoming. Mutis is amazing and the most helpful person I’ve met but all staff make the stay memorable from the welcoming staff, the cleaning staff and reception, housekeeping and food service and chefs. I have stayed at Park Royal Penang twice now and look forward to going back again soon. The 5th floor room was perfect as were the views. It’s a perfect resort to wind down and plenty of activities for everyone. Can’t recommend highly enough.

I had a fantastic experience at PARKROYAL! ❤️ The hospitality was outstanding, with friendly and attentive staff who made me feel welcome from the moment I arrived. The rooms were spacious, clean, and beautifully designed, offering great comfort and luxury. The food was delicious, and the hotel’s amenities, including the...

I had a fantastic experience at PARKROYAL! ❤️ The hospitality was outstanding, with friendly and attentive staff who made me feel welcome from the moment I arrived. The rooms were spacious, clean, and beautifully designed, offering great comfort and luxury. The food was delicious, and the hotel’s amenities, including the pool and spa, were top-notch. I highly recommend PARKROYAL 👍🏼for a relaxing and luxurious stay. ⭐️⭐️⭐️⭐️⭐️

This is a delightful hotel. On the plus the rooms are very well appointed, comfortable beds, water supplied regularly. The breakfast was fabulous a huge selection and generally well stocked although on a couple of times things were empty. It's right on the beach and there were plenty of sunbeds....

This is a delightful hotel. On the plus the rooms are very well appointed, comfortable beds, water supplied regularly. The breakfast was fabulous a huge selection and generally well stocked although on a couple of times things were empty. It's right on the beach and there were plenty of sunbeds. Plenty of towels, good room service and we had a great daybed in the room. Room was quiet. Ate at the beach restaurant on the 3 nights and the food was great as was the service. Fab sunsets too. Downside Main lounge area is not air conditioned so it could get humid in there. Using the sink caused the bathroom floor to flood. We were there 3 nights 1st morning it was quite bad and whilst a chap did come the same problem occurred on the 2nd morning. Not sure if anyone came on this occasion (it was reported)! but it still happened. By this point we'd worked out the cause so we limited the how we drained the sink. Not a huge amount to do in the area but if you're a sun worshipper that won't be a problem. The one star down grade was as a result of the leaking drain.

A lovely hotel and in a good position. Easy to use Grab to get to and from Georgetown (about £3-4) and Entopia however think twice about going to fruit farm as grab will not take or pick you up so it works out expensive as you need taxi (they cannot...

A lovely hotel and in a good position. Easy to use Grab to get to and from Georgetown (about £3-4) and Entopia however think twice about going to fruit farm as grab will not take or pick you up so it works out expensive as you need taxi (they cannot get return fares to make it worthwhile. However the farm is interesting. Rooms are clean and well stocked with lots of water (free) by pools and in room.friendly staff and nice cocktails in the bar. However I do have 1 complaint - service in al a carte and Italian. First time they forgot about us and we were left sitting there over half hour before we went and found someone to pay bill. The second time al a carte they brought 1 starter then second starter arrived with main course and then forgot my main course. Waited over half hour from my main to arrive. We did ask for service charges to be removed which they did but we felt stingy asking it should have been offered! In the Italian again they forgot about us even they the place was empty, in the end we had to ask where our drinks were and get up and go to find someone for the bill. No desert menu was even offered. Shame as these 3 episodes were only thing that didn’t go well. There’s plenty of nice local places to eat which we did be sometimes when you have been out all so you don’t want to necessarily go out. Don’t let this put you off as it wouldn’t us. Penang exceeded our expectations as there was something to do everyday and getting about was so easy

We’ve been planning on visiting for so long. My husband and his family lived here when he was small for a few years and he was christened in the Turtle Temple. I misjudged the distance but we weren’t bothered as it meant we got to see a little more of...

We’ve been planning on visiting for so long. My husband and his family lived here when he was small for a few years and he was christened in the Turtle Temple. I misjudged the distance but we weren’t bothered as it meant we got to see a little more of Penang. The hotel was wonderful. The food was great the staff so friendly, the location right on the beach was perfect It was a shame there were so many jelly fish so we couldn’t swim but the pool compensated . Could not fault this hotel

Second visit to this hotel. Staff all welcoming. Rooms cleaned each day to a very high standard. Breakfast has a large selection on offer. Pool area lovely. Lots of choices for dining in restaurants or bar snacks. The staff are a credit to the hotel.

I've stayed at this Hotel many times over the past 26 years, first visit being in 1999. The extensive renovations of these years has kept the hotel very current with the level of service from all the staff remaining constantly outstanding. From the moment you arrive to your departure, you...

I've stayed at this Hotel many times over the past 26 years, first visit being in 1999. The extensive renovations of these years has kept the hotel very current with the level of service from all the staff remaining constantly outstanding. From the moment you arrive to your departure, you are looked after like you are the only people there. Nothing is too much trouble and staff go the extra mile to ensure your happiness. Their Doorman / Greeter "Shah" was practically professional and always happy to see you. We often had some friendly banter which we both enjoyed. From breakfast to dinner, everything was great. Wonderful facility, fantastic staff, ensuring your stay was memorable for all the right reasons. Stay here, you won't regret it!