Mauna Lani

Run if anyone suggests this property. We rented 2 two bedroom townhouses from September 28- October 1, 2022. We were not informed in advance that there is no onsite office. It is a gated community. We arrived at 6:30pm on a Wednesday with no way to get into the gate...

Run if anyone suggests this property. We rented 2 two bedroom townhouses from September 28- October 1, 2022. We were not informed in advance that there is no onsite office. It is a gated community. We arrived at 6:30pm on a Wednesday with no way to get into the gate or the townhouses. When we called the phone number provided for the resort, we got a recording saying it was no longer in service. We went to a nearby hotel hoping they could help but they couldn't. After an hour of trying to get into the resort, someone in our group contacted bookings.com who had nothing to do with booking our trip but they were kind enough to locate an afterhours number for the resort. When we called, we were told that their offsite office closed at 6:00pm during the week. We were given the gate code and the codes to the lock boxes for the townhouses. The interiors of the townhouses have not been updated in decades. The Wifi did not work. The cable TVs worked sporadically. The bathrooms are outdated and full of mold. The beds had sheets and a thin blanket but no comforter. You were literally looking at the box springs. The showerheads are the very tiny heads from the 1980s. You had to be less than 5'8" tall to use the shower and the water trickled out. Both bedrooms are upstairs. There is only one thermostat upstairs. One bedroom was freezing and the other was hot no matter what the thermostat was set on. Do not be fooled by the pictures on the website. We were and so were our neighbors. The people who rented the townhouse next door to us came over and were furious. They were faced with the same issues I have outlined above. These townhouses look nice on the exterior but are old and disgusting on the inside. We stayed at two beautiful resorts on Maui and Kuai that were equally priced and in the middle of many attractions. This place is literally in the middle of nowhere. If you stay here, be prepared to travel significant distances to do anything.

Why pay the same price for a hotel room with 400 sq ft when you can get 1800 sq ft or more for the price of a small overused hotel room. These units are spacious and very well appointed and super clean.If you are a golfer this is paradise.This property...

Why pay the same price for a hotel room with 400 sq ft when you can get 1800 sq ft or more for the price of a small overused hotel room. These units are spacious and very well appointed and super clean.If you are a golfer this is paradise.This property is close to everything you need including the beach just seconds away. I have been to Hawaii numerous times and this was our best stay.Dont miss a lunch at the Beach Club which is part of the Islands.

On previous trips to the Big Island, we have always stayed at the Mauna Lani Point condos. We love them but found them to be a bit pricey for our budget this January. We, instead, booked the Islands through Hotwire. Our unit, G3, was very spacious for the two of...

On previous trips to the Big Island, we have always stayed at the Mauna Lani Point condos. We love them but found them to be a bit pricey for our budget this January. We, instead, booked the Islands through Hotwire. Our unit, G3, was very spacious for the two of us. When it was built 20 years ago, it must have been gorgeous. Unfortunately, it looks like there has been no updating since it was built. Shortly after we arrived, we found there was no hot water. We called Classic Resorts, who said they were sending someone over. They never showed and no one ever called to let us know there was a change in plans. My husband found the circuit breaker and saw that the breaker was flipped off. Voila....hot water. Everything else worked....the condo is just very dated. Some of the white upholstered furniture is rather spotted and dirty. We had a great trip there and always enjoy the Mauna Lani property. We'll probably stay somewhere else next time.