Fairmont San Francisco

The Fairmont is a world know brand that brings expectations of excellence. In regards to this hotel leave your expectations at home. For instance the fitness Center is open only on Saturday and Sunday from 7 am to 4 pm. Further the hotels famed bar, The Tonga Room , is...

The Fairmont is a world know brand that brings expectations of excellence. In regards to this hotel leave your expectations at home. For instance the fitness Center is open only on Saturday and Sunday from 7 am to 4 pm. Further the hotels famed bar, The Tonga Room , is closed sunday, monday and tuesdays! As other reviews noted the add ons are ridiculous. To access the wifi there is a charge of $12!!! Even a two star hotel will offer complimentary wifi. However if you are prepared to give away your privacy and join the fairmont club that fee is waived. What’s not waived is the over $100 fee to park at the hotel once you include the various taxes. As others noted the hotel rooms are in need of renovation. At the prices they are charging I would look elsewhere

Overall we had a disappointing stay here. We’ve stayed in other Fairmounts and the quality of amenities here and value for money as disappointing. Centrally located which was a positive and the staff at check on were fine but our room was teeny and very basic. The temperature of our...

Overall we had a disappointing stay here. We’ve stayed in other Fairmounts and the quality of amenities here and value for money as disappointing. Centrally located which was a positive and the staff at check on were fine but our room was teeny and very basic. The temperature of our shower was also like warm and upon complaining and they looked at it they said it was the max it could go. Wouldn’t return but still loved SF

Visited SF for a lovely birthday getaway. We splurged on a suite at the Fairmont. It was worth every penny. We thoroughly enjoyed our corner Suite. We couldn’t stop looking at the west, north and east views. We lucked out on the blue sky filled weather. The spacious living room...

Visited SF for a lovely birthday getaway. We splurged on a suite at the Fairmont. It was worth every penny. We thoroughly enjoyed our corner Suite. We couldn’t stop looking at the west, north and east views. We lucked out on the blue sky filled weather. The spacious living room was great to relax in. Suite had a nice big bathroom with amazing water pressure. Appreciated the comfy robes. Enjoyed breakfast to the room twice. The omelettes, pastries and fruits were exceptional. Loved having quality coffee/Nespresso in the room. Housekeeping kept us refreshed, fluffed and folded every day. Room service staff were also exceptional. Enjoyed the Tonga room too. Fairly crowded and not super “traditional” tiki like in previous decades, but still fun. The Wiki Wiki drink was delicious.

Perfectly located at the top of Nob Hill, this hotel is iconic. The room was very comfortable and had great views of the Bay (when the sun broke through the fog) We enjoyed a beautiful dinner there and watched the moon rise from the very quiet outdoor gardens with our...

Perfectly located at the top of Nob Hill, this hotel is iconic. The room was very comfortable and had great views of the Bay (when the sun broke through the fog) We enjoyed a beautiful dinner there and watched the moon rise from the very quiet outdoor gardens with our own bottle of wine. A lovely hotel experience in San Francisco!

Fabulous hotel!! We loved everything about it. We had a tower corner suite with a lovely big bathroom. Very spacious and comfy. AND THE VIEWS!!!!! My goodness, absolutely outstanding. Its in a nice safe neighbourhood too and walking distance to the Alcatraz ferry, through China town. We ate in the...

Fabulous hotel!! We loved everything about it. We had a tower corner suite with a lovely big bathroom. Very spacious and comfy. AND THE VIEWS!!!!! My goodness, absolutely outstanding. Its in a nice safe neighbourhood too and walking distance to the Alcatraz ferry, through China town. We ate in the restaurant for breakfast and it was all very nice. Just book this place, you won't be disappointed. One teeny tiny gripe, was that it was a long trek to actually get to our room from reception, so if that kind of thing is important to you ask for a room nearer reception.

We did an overnight stay at the Fairmont for NYE 2024. We used the AMEX Platinum benefits . Pros: The building is very historical and beautiful. We loved the hallway with all the framed photos of past presidents, movies filmed onsite and other history. The courtyard/garden is great. It has...

We did an overnight stay at the Fairmont for NYE 2024. We used the AMEX Platinum benefits . Pros: The building is very historical and beautiful. We loved the hallway with all the framed photos of past presidents, movies filmed onsite and other history. The courtyard/garden is great. It has incredible views of the Trolley cars and the SF Bay The entrance is so grand. There was a huge xmas tree and ginger bread house in the lobby Some of the staff are quite helpful and nice (the front desk and concierge) In-room breakfast food was pretty good (better than the Laurel court restaurant dinner). We had an egg white omelette and brioche french toast. AMEX platinum benefits were nice: $100 restaurant credit, $90 breakfast credit, early check in, late checkout (we didn’t get room upgrade due to hotel being fully booked for NYE, and free wifi was much slower than our cell phone carriers) Cons The rooms are abit dated and not well maintained. So you get peeling paint, lots air drafts in winter time. The bathrooms are very outdated with tiny sinks, very old shower heads and low water pressure. The shower + sink are the equivalent an old beat up but clean motel. Service: this isn’t housekeeping’s fault, but despite a privacy hanger we put on the doorknob and late checkout noted with the front desk, we had our door knocked on (and sometimes opened) about 5 times in the am while attempting to sleep in after NYE. after the 5th interruption I asked the housekeeper why they persisted and learned 1) management or front desk did not inform them of our late checkout, 2) housekeeping removed the privacy hanger for some reason; along these lines, our room keys stopped working mid morning (likely a result of the late checkout oversight) which was an annoying inconvenience to have to go to lobby and wait in line for the key to get reactivated Restaurant (Laurel Court): it’s also abit dated, food not that great, and servers / hosts seem quite indifferent to helping customers. We ate dinner on NYE at the restaurant and it was average although quite pricey (that’s fine - we expected that) We attempted to eat breakfast there, but the restaurant wasn’t doing menu ordering (only buffet) and when we showed up (1030am, 1 hour before closing), the buffet was quite bare and they weren’t refilling much of it. When we initially asked for a table at breakfast, the host told us it was an hour wait or longer and mentioned we might not get seated at before breakfast ended, although the dining room was about ⅔ full and there were a large number of empty tables already cleaned/cleared. Then 5 minutes later he offered us a table. Overall service just wasn’t quite what you would expect for the level of hotel the Fairmont is, regardless of the date / time of year. Overall it was a nice stay, but not quite what one would expect for a 5 star hotel. Probably won’t visit again, but it’s definitely a unique property worth seeing once if you appreciate SF history.

We visited for one night, New Year’s Eve. We were a bit disappointed at the experience. First of all, the valet parking was absolute chaos. There seemed to be only two guys on it. The road outside the hotel became blocked in both directions and there was much driver hooting!...

We visited for one night, New Year’s Eve. We were a bit disappointed at the experience. First of all, the valet parking was absolute chaos. There seemed to be only two guys on it. The road outside the hotel became blocked in both directions and there was much driver hooting! We were surprised the cops didn’t turn up. It costs $89 for one night in advance. If you want to take your car out again during the stay, that’s an extra $10. We were also surprised at the general nickel and dime-ing by this “luxury” hotel. Not so much as a free bottle of water in the room. $14 or $25 per day for WiFi (really? In 2024?). The room did not come with robes, which was also a surprise for a fancy hotel. The hot water in the shower takes ages to arrive and isn’t very hot anyway. At least we were given three bath towels. The bed was comfortable and the room was quiet, soundproofing was pretty good. The holiday decorations in the lobby were lovely. Would I stay again? No.

The Fairmont absolutely blew me away from the minute. I walked into the lobby with the most amazing gingerbread house and Christmas tree. Even though it was December 29th, I felt like Christmas all over again was fantastic. The room had the most amazing view of the Golden gate bridge...

The Fairmont absolutely blew me away from the minute. I walked into the lobby with the most amazing gingerbread house and Christmas tree. Even though it was December 29th, I felt like Christmas all over again was fantastic. The room had the most amazing view of the Golden gate bridge and the bay. The breakfast in room dining was just delicious and fantastic. I don't recommend the buffet. Other than that everything was superb. There was a lovely manager named Bailey who was extremely helpful at the front desk. I highly recommend the location super Central. There is a lot of talk about San Francisco. Being scary. Every city has bad neighborhoods. I tend to stay out of them. The neighborhoods we were in North Beach the marina Fillmore japantown Chinatown all were fantastic!!! I missed San Francisco as I lived here many years ago and I will be back again every year. Love love love the hotel