DoubleTree

Good hotel at a decent price. The room was clean. Good shop on the lobby. Very helpful people at the front desk. The hotels backs up upon a path along the Niagara River. Good location and tours will pick you upon site. Hallway rugs have a slight odor and need...

Good hotel at a decent price. The room was clean. Good shop on the lobby. Very helpful people at the front desk. The hotels backs up upon a path along the Niagara River. Good location and tours will pick you upon site. Hallway rugs have a slight odor and need to be replaced.

What a dreadful hotel …the room decor was old and grubby and in need of a complete refurbishment. Thankfully the air conditioning was working as it was particularly hot when we stayed. Arriving on a Monday we were not aware most restaurants were closed so we asked the staff if...

What a dreadful hotel …the room decor was old and grubby and in need of a complete refurbishment. Thankfully the air conditioning was working as it was particularly hot when we stayed. Arriving on a Monday we were not aware most restaurants were closed so we asked the staff if they could help us book for dinner. Sadly the staff at reception were completely disinterested offering me the phone to call around various places that I had already contacted myself ! Pretty diabolical service in my view…. Good location to the falls …but thats about it really … I would NEVER stay here again.

Visiting the Falls for the first time. We chose the Double Tree because of its location and it did not disappoint. Everything was walking distance, the location was perfect! The hotel staff went above and beyond.. Tim was very helpful, taking time before I got there to give lots of...

Visiting the Falls for the first time. We chose the Double Tree because of its location and it did not disappoint. Everything was walking distance, the location was perfect! The hotel staff went above and beyond.. Tim was very helpful, taking time before I got there to give lots of good information over the phone! Noel got us checked in, stored our luggage and called me personally when our room was ready! We were celebrating our 29th anniversary and she gave us an upgrade to a river view room which was amazing! Marcel greeted us warmly when we got back to the hotel that night with food recommendations and a complimentary drink voucher! Lucian at the bar made a great margarita and an amazing old fashion! The whole stay was amazing and a great way to kick start our vacation! Finally Sasha got us checked out with a friendly smile! Staff was incredible! Highly recommend!

My husband and I stayed here while attending a concert at the casino. It wasn't far from the event center. Our room was clean and the bed comfortable. The staff was always pleasant. I highly reccommend the breakfast buffet in their dinigroom. We had a table by the windows and...

My husband and I stayed here while attending a concert at the casino. It wasn't far from the event center. Our room was clean and the bed comfortable. The staff was always pleasant. I highly reccommend the breakfast buffet in their dinigroom. We had a table by the windows and found it so relaxing. The bar was nice before heading over to the event center and was great for a night cap. The only thing that would have made it better is if there were robes and slippers in the room. I checked before hand so I brought my own but would be nice to not have to pack them. Everything else was great! They had free cooffee in the lobby and free cookes. I couldnt have the cookies because i am celiac so a gluten free option would be nice. Shout out to Sasha at the desk and all the staff. Great service!!

Staying at this hotel and have not even found a single good thing about this hotel except the location! Zero stars in hospitality! 1. No bell boy so you have to carry all your luggage to the room and then get back the luggage trolley to the reception. 2. No...

Staying at this hotel and have not even found a single good thing about this hotel except the location! Zero stars in hospitality! 1. No bell boy so you have to carry all your luggage to the room and then get back the luggage trolley to the reception. 2. No milk option for lactose intolerant person - this is surprising and this is probably the 1st time I am hearing this in years. Also, no efforts to even try to get it for someone who is allergic to regular milk. 3. If you want water, come pay and get from the reception. They can’t deliver to your room and charge it on room. In few hours already a no on everything, to be honest I don’t know why I paid 700$ for 2 nights. They need some serious lessons in hospitality and need to hire more people! Give this hotel a miss. No point paying 700$ and getting no service! There must be better options, cheaper than this!

The location of this hotel is incredible! It is just a short walk to the Falls and Goat Island - less than a mile away and on a path. There is bike rental about a half mile toward the Falls which is self-serve. The restaurant in the property has pretty...

The location of this hotel is incredible! It is just a short walk to the Falls and Goat Island - less than a mile away and on a path. There is bike rental about a half mile toward the Falls which is self-serve. The restaurant in the property has pretty good food, and there is a pool and hot tub. The rooms are spacious and very clean. I would definitely stay there again.

Really enjoyed our stay at this hotel. Ideally located which enabled us to walk to all places of interest. Room was clean, large and spacious. The pressure of the Shower was phenomenal - must have been direct from the Falls. All the staff were helpful and made the stay a...

Really enjoyed our stay at this hotel. Ideally located which enabled us to walk to all places of interest. Room was clean, large and spacious. The pressure of the Shower was phenomenal - must have been direct from the Falls. All the staff were helpful and made the stay a pleasure.

Only stayed for one night to enable visit to Niagara Falls. On arrival staff very friendly and helpful. Room adequate. Clean and tidy. Toiletries provided. Hot drink making facilities available. We had river view room which was beautiful in the day . Ample parking easy to find . Bonus was...

Only stayed for one night to enable visit to Niagara Falls. On arrival staff very friendly and helpful. Room adequate. Clean and tidy. Toiletries provided. Hot drink making facilities available. We had river view room which was beautiful in the day . Ample parking easy to find . Bonus was the fresh warm cookies provided on arrival and departure.

Spent one Saturday night at Doubletree. The food at the Parkway restaurant was excellent. Caesar grilled chicken and burger. French fries amazing too. Fresh hot food. As a Diamond member, I received a food credit 15 each for myself and my guest. Plus two drink tickets. Upgrade was available and...

Spent one Saturday night at Doubletree. The food at the Parkway restaurant was excellent. Caesar grilled chicken and burger. French fries amazing too. Fresh hot food. As a Diamond member, I received a food credit 15 each for myself and my guest. Plus two drink tickets. Upgrade was available and the room with the river view was spacious and of course a great view. From the front desk to those working in the restaurant..everyone was very welcoming. Will definitely stay here again.

My husband and I decided to visit Niagara for a weekend. After looking at the reviews we chose here. Check in was easy. Very friendly staff. They gave us a warm cookie which was a nice touch. The room was clean. Beds were decent. We had a river view on...

My husband and I decided to visit Niagara for a weekend. After looking at the reviews we chose here. Check in was easy. Very friendly staff. They gave us a warm cookie which was a nice touch. The room was clean. Beds were decent. We had a river view on the 8th floor. The view was fantastic. There were some visible “wear and tear” signs in the room but nothing too off putting. I liked the Crabtree and Evelyn soap/shampoo offered. Room was quiet. No issues sleeping. I liked that they checked on us via text to make sure all was going well during our stay. I knew ahead we were going to have to pay $15 a day for parking. Wish this was eliminated. Also you have to pay for breakfast. There is a coffee/tea station in the lobby (you also have one in your room) would have loved if there was some grab and go complimentary snacks. Like bananas or muffins. Would have been a nice additional touch. Hotel was close to sites. We would stay here again if in the area.