Banyan Tree Mayakoba

Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, MX
Rating: 9.6

Carretera Federal Chetumal Puerto Juarez, Playa del Carmen

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9.6

Exceptional 451 reviews

5-star hotel

Exceptional staff Beautiful amenities Great location

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About Banyan Tree Mayakoba

Luxurious Villas with Private Pools and Gardens
Indulge in the ultimate luxury experience at Banyan Tree Mayakoba, where each villa boasts a private pool, landscaped garden, and a spacious layout. Relax on your private sun terrace or unwind in the large bathroom with an iPod docking station.

Gourmet Dining and Bars
Satisfy your culinary cravings at our 11 specialty restaurants offering a variety of international cuisines. Enjoy Thai delicacies at Saffron and sip on cocktails at Reflections Bar by the outdoor pool for a truly immersive dining experience.

Full-Service Spa and Recreational Activities
Pamper yourself at the Banyan Tree Spa with rejuvenating massages and body treatments. Stay active at the gym or embark on a mangrove boat tour. Golf enthusiasts can perfect their swing at El Camaleón Golf Club just steps away.

Experience luxury and relaxation at its finest at Banyan Tree Mayakoba. Book your stay now for an unforgettable getaway.

Rooms at Banyan Tree Mayakoba

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Serenity Pool Villa

1 King Bed3229-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom, living room, and dining areaRelax - Private pool; in-room massage availableInternet - Free WiFi Entertainment - 50-inch Smart...

300 m2 King bed Garden View

Minibar Shower TV Telephone Hair dryer Bathrobe Private bathroom Slippers

Wellbeing Sanctuary Pool Villa - King

1 King Bed3914-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 50-inch Smart TV with...

364 m2 King bed Garden View

Minibar Shower TV Telephone Hair dryer Bathrobe Private bathroom Slippers

Reviews from Couples

9.6 451 reviews

Beautiful property and great atmosphere.

Exceptional · Aug 2026

Beautiful property and great atmosphere. Staff is overall very friendly and engaging and remembered my name and order from the previous day. The breakfast team in Oriente is very nice with Marco and Edson as stand-outs. Marisol the hostess was very kind and knew exactly where we wanted to sit each morning. The bar team at La Copa is great. Irving, Oscar, Armando, Freddy, Sergio were on top of everything, remembered our orders from the previous night, and showed us new drinks. They went hunting for a specific wine that they found out we really enjoyed. Great hustle! Sands Beach Club is a really nice spot. The first time we went, service was a little slow but the second time, the guys were on top of it. They were really nice and attentive. When we got back from eating lunch, they had proactively changed all the towels and brought an ice chest with beers in it, ready for our return. Excellent anticipation and service. The food is very good overall and we had some excellent dishes. Saffron and La Copa were excellent. One thing to note about low season is that some of the restaurants are totally closed or are closed on certain days. This was never communicated until we tried to book them for a particular night. We did a Thai cooking class and the Haab which were both excellent and a lot of fun. However, the Haab was cancelled the original day we wanted to go and the Latin Beach BBQ was also cancelled due to lack of attendance. The hotel was very clear from the beginning this was possible and you have to wait until the day of to confirm. They said that multiple times so it was not a surprise, but it was still a minor inconvenience to have to reschedule other things in order to be able to do these experiences. Only other minor inconvenience worth noting is the bottled water in the rooms. At check-in, there were only 2 bottles for 2 people which seems strange given you can't drink the water. Each day, I had to request extra water and sometimes that was only 2 more. By the second or third day of a 7 day stay, I would have expected someone to pick up on that and do it proactively instead of me having to remind them, just to make sure the water was there when we returned. Overall it is a great property with a nice staff.

Great service

Exceptional · Aug 2026

We had an awesome experience at banyan tree. Was even better when Gamaliel gave us 5 star service at the beach club and accomodated us with chairs. Made the experience even better!!

Awesome service

Exceptional · Aug 2026

Banyan tree was amazing I highly recommend visiting, gamaliel specifically pampered us and made sure to take very good care of us, he went above and beyond and made our experience amazing. Hope to be coming back very soon!

Beautiful, Peaceful Resort

Exceptional · Aug 2026

We stayed at Banyan Tree Mayakoba as a family and had a very good experience overall. The property is beautiful, peaceful and extremely pleasant, with a relaxed luxury atmosphere that we really enjoyed. The villas are beautiful, spacious and very comfortable, with a real feeling of privacy. They also feel fresh and well maintained — very different from our experience…

Amazing!

Exceptional · Aug 2026

Gamaliel was amazing! YesAmazing time for my husband and I

Excelllente!!!

Exceptional · Aug 2026

Amazing experience and service from Gamaliel! Incredible vibe and vacation stay! Thank you!!!!

Great service

Exceptional · Aug 2026

Gamaliel was amazing, very helpful, friendly, accommodating and made sure we were well taken care of, cannot wait to come back again!!

Great food. Excellent service. Extraordinary ambiance.

Exceptional · Aug 2026

Many thanks to Guadalupe for making my birthday memorable. The service was exceptional.

Amazing

Exceptional · Aug 2026

Jesus was an amazing help by the beach! Amazing time!

The beach

Exceptional · Aug 2026

Jesus was amazing not overbearing and very accommodating Really appreciated it

Another Incredible Stay at Banyan Tree Mayakoba

Exceptional · Aug 2026

This was our second stay at Banyan Tree Mayakoba, and somehow it was just as incredible as we remembered. During this trip, we stayed in two different villas—the Wellbeing Villa and an Oceanfront Villa—and on our previous visit we stayed in a Lagoon Villa. Honestly, neither one of us can decide which we like best. They each have something different…

Magical time at Banyan Tree

Exceptional · Aug 2026

We had a magical time at Banyan Tree Mayakoba. The villa was spectacular! The staff were equally impressive. They were really accommodating with our kosher needs. We really felt their desire to make our vacation extra special and that stood out. In particular, Gamaliel and Jesus at the beach and Angel, Abby, and April at the front desk were outstanding…

Amazing place and staff

Exceptional · Aug 2026

We went on a family vacation to Banyan Tree, and everything there was amazing. The villas, especially the Lanai, were beautiful. What made it very special was the staff, who were incredibly friendly and super accommodating. A special shout-out to our personal concierge, Juan Oropeza! He made sure our vacation was perfect and was always there to support us.

Sands (Breakfast) - Thank you Hendricks!

Exceptional · Aug 2026

Incredible way to start the day at Sands with Hendricks taking care of us. Food was great and he even made an off the menu banana latte that will have us back again before we leave.

Beach in the banyan tree

Exceptional · Aug 2026

Was great! Amazing service by Gamliel at the Bea CB who helped a lot! brought us personalized drinks to our request, was a very enjoyable experience

Banyan tree is the best

Exceptional · Aug 2026

The beach service was unbelievable Gamaliel was a great wait server. One of the best i have ever experienced.

Repeat Visitor

Exceptional · Aug 2026

An incredible experience. The rooms, staff (Jesus and Juan were particularly helpful), facilities, dining, beach and property in general are top. We booked this same trip two years in a row and plan to do so again!

Banyan tree Mayakoba-sur-gamaliel es el mejor

Exceptional · Aug 2026

Gamaliel was the best at Sur, amazing customer service and made our experience at Banyan Tree one of a kind. He is the reason we would come back to stay.

Banyan Tree is the best!!! 🔥

Exceptional · Jul 2026

We had a great time, the beach was spectacular. We had a terrific server, Gamaliel was so helpful and made it an amazing experience we will be coming back just to see gamaliel again!!

Great time at banyan tree

Exceptional · Jul 2026

We had an amazing time at banyan tree. Our private pool was just right. Spent a lot of time at the beach which was beautiful. We had Gamaliel as our server and he was spectacular.

Gamliel and banyan tree is the best

Exceptional · Jul 2026

Amazing, so quick and helpful. I love banyan tree!!! Such a nice server !! Gamliel amazing

Gamliel is great!

Exceptional · Jul 2026

Banyan tree was great. We met gamliel at the beach and we was amazing!

Beautiful Resort, Amazing Service!

Exceptional · Jul 2026

Beautiful resort with amazing service. Everyone was so kind and welcoming. Special shoutout to Gabby, our concierge, for making our stay even better. We had a great experience and would definitely come back!

Best Honeymoon experience

Exceptional · Jul 2026

We went to the Banyan Tree for our Honeymoon. Picturesque destination to celebrate and relax. We had a great experience with everyone, especially Jesus at both Beach Clubs to the point when we heard he wasn’t working at one, we’d go to the other. Amazing experience and very happy!

Delicious Thai food and incredible ambiance and views near the lagoons

Exceptional · Jul 2026

We ate at Saffron during our stay at Mayakoba, and it ended up being one of our favorite dinners of the trip. We were a family of seven, and every single person left happy. The Pad Thai was phenomenal—definitely one of the best I've ever had. We also loved the spring rolls and fried rice. I have to mention the…

Amenities & Facilities

Fitness facilities WiFi available Free WiFi Parking Free Parking Non-smoking rooms Air conditioning Fitness center Swimming pool 24-hour front desk Restaurant Room service

Check-in: 03:00 PM

Check-out: 12:00 PM

Note that children over six years old will have to pay 50% of adult breakfast. Guests can request an airport transfer for an additional cost. Please contact property directly for further details. Please note that the credit card used during booking must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Banyan Tree Mayakoba

Ask about this hotel

About Banyan Tree Mayakoba

Rooms at Banyan Tree Mayakoba

Serenity Pool Villa

Wellbeing Sanctuary Pool Villa - King

Reviews from Couples

Beautiful property and great atmosphere.

Great service

Awesome service

Beautiful, Peaceful Resort

Amazing!

Excelllente!!!

Great service

Great food. Excellent service. Extraordinary ambiance.

Amazing

The beach

Another Incredible Stay at Banyan Tree Mayakoba

Magical time at Banyan Tree

Amazing place and staff

Sands (Breakfast) - Thank you Hendricks!

Beach in the banyan tree

Banyan tree is the best

Repeat Visitor

Banyan tree Mayakoba-sur-gamaliel es el mejor

Banyan Tree is the best!!! 🔥

Great time at banyan tree

Gamliel and banyan tree is the best

Gamliel is great!

Beautiful Resort, Amazing Service!

Best Honeymoon experience

Delicious Thai food and incredible ambiance and views near the lagoons

Amenities & Facilities

Check-in & Check-out

Important Information

Location

More resorts in Playa Del Carmen

Playacar Palace

Wyndham Alltra Playa del Carmen

The Reef 28