Banyan Tree Cabo Marques

The hotel reopened after 18 months of renovation because a hurricane destroyed everything. The property is looking great, albeit a few less trees but they have done a great job. The staff is first rate - a shout out to: Hugo, Luis, Jennifer and Jorge - they made our stay...

The hotel reopened after 18 months of renovation because a hurricane destroyed everything. The property is looking great, albeit a few less trees but they have done a great job. The staff is first rate - a shout out to: Hugo, Luis, Jennifer and Jorge - they made our stay so enjoyable!

Banyan Tree Acapulco was a definite amazing overall experience for both of us. We cannot wait to return for another extremely relaxing and enjoyable time. The Customer Service at every turn, exceeded our expectations! Whether it was a small request (or even a question), the entire staff went over and...

Banyan Tree Acapulco was a definite amazing overall experience for both of us. We cannot wait to return for another extremely relaxing and enjoyable time. The Customer Service at every turn, exceeded our expectations! Whether it was a small request (or even a question), the entire staff went over and beyond to respond to our needs. The food at each restaurant was absolutely delicious. Their signature restaurant, Saffron, served absolutely delicious Thai food. We also enjoyed their breakfast while we’re looking the Acapulco Bay as well as the very romantic dinners in their pool area. We also fell in love with the beauty of the entire facility which included our guest quarters, the pool area and the scenic views around the hotel. We cannot wait to return on our next visit to Mexico. Banyan Tree Acapulco is definitely a beautiful and extremely relaxing and romantic. experience!

Highly recommend Banyan Tree Cabo Marques. Definitely the nicest hotel in Acapulco (and would absolutely be in the running for the nicest hotel in pretty much any city)! Service is outstanding and friendly. The staff remembers your name and does everything they can to make your stay enjoyable. Given all...

Highly recommend Banyan Tree Cabo Marques. Definitely the nicest hotel in Acapulco (and would absolutely be in the running for the nicest hotel in pretty much any city)! Service is outstanding and friendly. The staff remembers your name and does everything they can to make your stay enjoyable. Given all of the damage caused by the two hurricanes (direct hits by a Cat 5 in 2023 and a Cat 3 in 2024), it is amazing how well the hotel has handled the recovery. They are still working on some of the villas, but the renovated villas are beautiful. We booked an ocean view pool villa and were upgraded to an oceanfront villa with panoramic views from the room and the private pool. Currently, only one of the restaurants is open (Reflections - serving a mixture of dishes from 3 of the resort’s planned restaurants), but a second restaurant (Saffron - Thai food) is almost compete and expected to open in 2-3 weeks. The hotel is very private and secure, located in an upscale, gated residential area a short distance outside of downtown Acapulco. It has a laidback, luxury vibe. If you are looking for a relaxing place to escape the winter weather, checkout Banyan Tree Cabo Marques!

Great Place, Open Yet Private . And the Staff was very freindly and helpfull. This is a place worth revisting over and over The veiws and ambience are relaxing. Just what you would expect from a place such as this.

Banyan Tree Cabo Marques Hotel - The most beautiful hotel in Acapulco, trust me. Don't forget to visit both pools. The best views are from the rooms number 408, 409, 410 607, 606, 605, 604 named Ocean-Front Pool Villas. If you stay several days the hotel restaurants can become quite...

Banyan Tree Cabo Marques Hotel - The most beautiful hotel in Acapulco, trust me. Don't forget to visit both pools. The best views are from the rooms number 408, 409, 410 607, 606, 605, 604 named Ocean-Front Pool Villas. If you stay several days the hotel restaurants can become quite expensive so we recommend bringing some treats, drinks and snacks from the supermarket to enjoy in your villa and private pool. Also go out for dinner, in Acapulco you will find very good restaurants. This place is A MUST in Mexico!!! oct 2023

Miguel, Gustavo and Hugo has a awesome servicie its a good place to have a nice vacation. 5 stars in everithing that you need on your vacation, food, service , instalations and a place to have a relax time with room independence. Very recomended place to have a nice time,...

Miguel, Gustavo and Hugo has a awesome servicie its a good place to have a nice vacation. 5 stars in everithing that you need on your vacation, food, service , instalations and a place to have a relax time with room independence. Very recomended place to have a nice time, with awesome sea views and incredible service. One of the best places to have vacation.

A very private getaway in its own secluded paradise within Acapulco. Excellent service, excellent food, perfect views and surreal sunsets. Without a doubt one of the best hotels Mexico has to offer. We’ll be back!!!

This place is pricy but once you get there you realize why and it is very much worth it. The staff is amazing, will remember your name after the first visit and we hardly got a no for any requests we had. Special call out to the staff at Las...

This place is pricy but once you get there you realize why and it is very much worth it. The staff is amazing, will remember your name after the first visit and we hardly got a no for any requests we had. Special call out to the staff at Las Rocas Bar and Grill. Marco and the other server was amazing. The food is mind blowing good, you have to try the whole roasted fish. Also special fallout to David at the bar who was nice enough to keep the bar open even though it was just my wife and I for the longest time. Do keep in mind that during rainy season you will have a TON of mosquitoes. I have literally never seen so many. That said, the staff does everything they can to fix the mosquitos and will provide you spray, will come around the table and spray some stuff and will bug bomb around your villa if asked. The drinks were all very good and our room was beautiful. The pools could use a little attention as their tiles are coming off and the decks are kind of dally apart. That said, one of our friends complained about some boards breaking and they sent a team to replace all the boards that needed to go right away. Saffron was good but a bit pricy. We are a lot of room service and they staff was always amazing bring it to us. The breakfast gets a bit old as it’s the same items everyday at the buffet except for sundays. The buggie drivers we the kindest people and were always had great conversations. Call out to Carlos who was kind enough to bring our bags in and actually ran up to the lobby to get us replacement keys when ours died. Over all if you want to be treated like royalty, have a great view and eat amazing food, this place is for you. I’d just suggest going in February or March to miss the mosquitos.

We had an great time at the Banyan Tree Cabo Marques. The Villa with private pool were amazing, the site was gorgeous and the whole staff was so nice and welcoming! I can really recommend the hotel, if you are looking for a nice hotel to spend some (really) relaxing...

We had an great time at the Banyan Tree Cabo Marques. The Villa with private pool were amazing, the site was gorgeous and the whole staff was so nice and welcoming! I can really recommend the hotel, if you are looking for a nice hotel to spend some (really) relaxing days! One of my favorite Hotels in Mexico!!

My stay at the Banyan Tree was hands down the best experience I’ve ever had. The rooms were absolutely beautiful with the best views. The staff was incredible. Everyone treated you like you were important. Guillermo, the restaurant supervisor, treated me like family. He made me feel so welcome and...

My stay at the Banyan Tree was hands down the best experience I’ve ever had. The rooms were absolutely beautiful with the best views. The staff was incredible. Everyone treated you like you were important. Guillermo, the restaurant supervisor, treated me like family. He made me feel so welcome and comfortable. And Valeria, in the spa, was so sweet and so helpful while waiting for a massage. And the food was some of the most delicious I’ve ever tasted. I can’t wait to visit again.

The service was amazing! They have 3 restaurants that are great but not all-inclusive, so be prepared. Saffron the Thai place, was some of the best food we've ever had. Shout out to Roger (Rogelio) at the Main pool! Roger goes over and beyond to make sure you have everything...

The service was amazing! They have 3 restaurants that are great but not all-inclusive, so be prepared. Saffron the Thai place, was some of the best food we've ever had. Shout out to Roger (Rogelio) at the Main pool! Roger goes over and beyond to make sure you have everything you need. Shade, sun, drinks, etc... Best service ever! Also, Sue & Antonio are always serving you with a smile! They are led by their fearless leader, Guillermo! Guillermo makes the best Lattes! Luis and the other golf cart drivers are always available!

Excellent service from the staff and beautiful hotel. Really good food and drinks. Breathtaking views of acapulco from almost any place. Everything was perfect. Just be prepared for mosquitoe bites.

Great place to stay! With difference, this is the best hotel in Acapulco, great experience… location, villas, food but best is service. We strongly recommend the Spa and the prívate dinner at Las Rocas!

We just left the Banyan Tree in Acapulco feeling rested, pampered and fabulous. With the breathtaking views, the huge villas with their private pool it was the perfect place to relax and reenergize after one of the most stressful moments of my career. The entire staff is amazing but I...

We just left the Banyan Tree in Acapulco feeling rested, pampered and fabulous. With the breathtaking views, the huge villas with their private pool it was the perfect place to relax and reenergize after one of the most stressful moments of my career. The entire staff is amazing but I would like to give a special shout-out to Ms. Karen Leyva who upon our arrival helped us with our dog and checked up on us. She also helped us with amazing reservations and was there to see us off.

The trip was a great experience. The service was outstanding. Even though they just opened after all the damage of the Hurricane. I would like to recommend the people that is in charge of the pool. They always looked close after all our needs. And specially Annette Etcheverry who looked...

The trip was a great experience. The service was outstanding. Even though they just opened after all the damage of the Hurricane. I would like to recommend the people that is in charge of the pool. They always looked close after all our needs. And specially Annette Etcheverry who looked after all our needs, great hospitality hostess.