The Ocean Club, A Four Seasons Resort

Best of both worlds . Grounds beautiful and quiet with whatever you want 5 min away. Hotel is classic and service was good. Helen in spa gave strong deep tissue massage and beach quiet and peaceful . Only issue was beach service , when we approached staff for chairs /...

Best of both worlds . Grounds beautiful and quiet with whatever you want 5 min away. Hotel is classic and service was good. Helen in spa gave strong deep tissue massage and beach quiet and peaceful . Only issue was beach service , when we approached staff for chairs / towels I was not greeted but asked if I was staying at hotel even through I walked down hotel stairs . Fair enough but pointing to chairs and waiting for another person to walk by to ask for towels and menu was unnecessary. Dune restaurant is average at best . Service was sparse and food blah. Plenty of great places to eat around but make resos before you arrive

I’m a Four Seasons fan and enjoy level of service. Nice place with access to everything around us. Helen in the Spa did a great job and everyone was helpful.Only dislike was Dune. Not first time eating there and food,service blah.2 suggestions for mgmt .Rooms need to have type-c with...

I’m a Four Seasons fan and enjoy level of service. Nice place with access to everything around us. Helen in the Spa did a great job and everyone was helpful.Only dislike was Dune. Not first time eating there and food,service blah.2 suggestions for mgmt .Rooms need to have type-c with outlets instead of or with usb as apple etc switched over. Need an option to purchase a hoodie,windbreaker for cool nights. Store on site doesn’t have and all the other FS resorts usually have a simple branded item to buy just in case. Had a great time,will be back

We had a delightful stay at this excellent hotel. The staff and service are exceptional. The staff was so friendly, welcoming and eager to do whatever they could to make our stay enjoyable- from Marcus our Butler, to Brishard from Room Service, to the groundskeepers, beach and pool staff... they...

We had a delightful stay at this excellent hotel. The staff and service are exceptional. The staff was so friendly, welcoming and eager to do whatever they could to make our stay enjoyable- from Marcus our Butler, to Brishard from Room Service, to the groundskeepers, beach and pool staff... they made us feel like this was our second home. Food was delicious, and we especially enjoyed the conch salad and fritters. I am quite picky about these as I grew up in the Bahamas, and they were so fresh and well made. The beach is clean, safe and uncrowded. The water was clear and refreshing. The pool was wonderfully warm even in November. This is a quiet, relaxing hotel and perfect for rejuvenation. The toiletries were very luxurious, the beds super comfortable, the rooms with lovely views. Of special note is the large pool overlooking their Versailles gardens. Wow, what a place for a special event! Also note that if you want to go to the water park at Atlantis, it is complimentary with your stay. We thoroughly enjoyed celebrating our anniversary here and cannot wait to go back!

We arrived at noon and was offered a welcome drink. After finishing our drink, we were told our room wasn’t ready and we should go into the bathroom to change into our bathing suits to wait at the pool. We changed in a very crowded bathroom and went down to...

We arrived at noon and was offered a welcome drink. After finishing our drink, we were told our room wasn’t ready and we should go into the bathroom to change into our bathing suits to wait at the pool. We changed in a very crowded bathroom and went down to the pool, swam and had lunch. At 5:00 our room still wasn’t ready, and we were offered a ride to the nearby Atlantis. Not knowing what else to do we accepted their offer. We didn’t realize the Atlantis is a Las Vegas experience complete with a casino and a Barbie themed aquarium. Wasn’t really what we were looking to do in the Bahamas. At 6:00 our room was ready. Not a fabulous way to start our trip. The beach is beautiful. Property and grounds are stunning. The staff is very welcoming. The spa is outstanding – highly recommend salt scrub and 90-minute massage. Life changing. The chat feature to request things from the staff is great, when it’s working. It was out when there was a major downpour and we, and I assume others, were stranded at a restaurant off the campus. Could have been weather related internet issues? Not sure. In terms of the 3 pools, the beachfront infinity pool looks fabulous. Unfortunately, we never used it as it is small and always had children playing in it. We only used the adult pool which was very nice and swam every day. We were looking forward to swimming with the pigs, snorkeling and dinner on the beach, but the weather didn’t allow for those activities. We were hoping the hotel would offer something else fabulous for us to do. Unfortunately, that didn’t happen. Only coffee and muffins are included for breakfast. Not sure why they can’t offer hard boiled eggs or fruit? We also noticed that we were the only guests asked to show our room key when we wandered the property. Perhaps they simple aren’t used to two women traveling together? Overall, it’s a lovely stay with things they can improve upon. For the price of this resort and it being a Four Seasons, we had hope for some level of extra surprise. Instead, the surprises were on the downside.

Lunch time at the Dunes. The restaurant is lovely, white with the ocean backdrop. Unfortunately they were out of shrimp and lobster. So… I ordered a burger (Sip Sip at Atlantis was excellent) it was ok, my husband had a fish sandwich. There was a table of about 22 people...

Lunch time at the Dunes. The restaurant is lovely, white with the ocean backdrop. Unfortunately they were out of shrimp and lobster. So… I ordered a burger (Sip Sip at Atlantis was excellent) it was ok, my husband had a fish sandwich. There was a table of about 22 people and a couple more tables. We had bread served to us, then nothing, no one came, then finally they brought water which was warm, so they brought a cup of ice with it. We had to move to another table because the large group were drinking and getting really roudy. 45 minutes later our food came. The waiters never came back to ask if we needed more water or how was the food. I talked with the manager and said, I didn’t expect this type of service at a 5 Diamond Resort and what could she do could do for us? When a guest has to ask, that’s another mark on their resort. They adjusted our bill took off my hamburger and the water. Since it started to rain we went to the front foyer lanai and sat there a bit, then I went inside and sat a little longer when an employee asked if I needed to check in. No, just waiting to leave soon. If you come for lunch and it takes 45 minutes to get your lunch, don’t stay, they want you out of there. This is not a good review!

Absolutely like heaven this places Was so special to us we loved Every minute. Would highly Recommend this hotel everything was perfect. Picture perfect destination and lovely staff to top it off. Do not miss the opportunity and if your debating where to go this is the one.

We had a great experience on our honeymoon. This was our first trip to the bahamas and first to this resort. Our drivers were excellent. The concierge was constantly attentive to the text function, and would reserve us dinner plans/excursions/etc right away. The staff was incredibly friendly and helpful. So...

We had a great experience on our honeymoon. This was our first trip to the bahamas and first to this resort. Our drivers were excellent. The concierge was constantly attentive to the text function, and would reserve us dinner plans/excursions/etc right away. The staff was incredibly friendly and helpful. So many OC staff remembered us throughout the trip, and remembered our drink orders, which was a personable touch. The food, hospitality, and location were excellent. The beach was beautiful. We really appreciated the adult only pool (Versailles pool), as it was always quiet. The colonial, old world architecture of this resort was so beautiful. Our room was addressed twice a day, which was great. The spa was a very positive experience and the resort felt very safe. The only thing I would mention is in regards to two complaints I’ve seen in other reviews: the resort being “outdated” and slow service. Nothing about the rooms (we stayed in the Luxury Oceanfront Room on the first floor) or the resort itself was outdated. If you are looking for modernist style with all glass and steel, this isn’t that resort. The staff across the entire resort were incredibly attentive, hospitable, and friendly. Expect excellent service but on island time. If you are choosing to go abroad to a different country, appreciate their values and culture. Italy for example is notoriously a slower experience in terms of service, dining, transport, etc. than you might have in the United States. We have found no issues with our stay, and can acknowledge that not everything needs to be Americanized (i.e., “I need it right this second”) to be five star. If you are looking to relax and be taken care of in a quiet, boutique style resort, this is the perfect place to be. We had a great stay and look forward to returning with family.

Enjoyable trip. Service was good, cocktail bar great. However room slightly disappointing for any price. Sea view room but it was a long way to get to the beach....slightly misleading. Almost certainly best Hotel on the island New Providence/Paradise Island as rest of island was quite different. Golf course attached...

Enjoyable trip. Service was good, cocktail bar great. However room slightly disappointing for any price. Sea view room but it was a long way to get to the beach....slightly misleading. Almost certainly best Hotel on the island New Providence/Paradise Island as rest of island was quite different. Golf course attached to the resort was great. Iconic Hotel vis a vis Casino Royale (James Bond) but limited by the location. A place for certain celebs apparently.

Bahamas is a wonderful beach destination at this time of the year and the Ocean Club is well positioned at Paradise Island. The Ocean Club is somewhat dated and worn out (does require a thorough renovation). The rooms are comfortable, clean and were in good condition. The sea views from...

Bahamas is a wonderful beach destination at this time of the year and the Ocean Club is well positioned at Paradise Island. The Ocean Club is somewhat dated and worn out (does require a thorough renovation). The rooms are comfortable, clean and were in good condition. The sea views from the beach front swimming pool and our 2nd floor room were breathtaking. The hotel offers a 2nd, large, quiet and secluded pool that is attractive. The gym and tennis courts are pretty good. Overall resort cleanliness was not “Four Seasons” standard and the management team does not seem to be paying attention, a huge disappointment. The hotel offers easy access to a good golf course for those interested in the sport. In summary, I think that I should have taken the critical TripAdvisor reviews more seriously before I booked the trip.