Westin Excelsior Rome

We had a wonderful week at this beautiful hotel. I have stayed at literally hundreds and hundreds of Marriott properties over the years. The upgraded suite was greatly appreciated, all the staff were extremely friendly and helpful in all ways, and the restaurant was fantastic, including the breakfast buffet, and...

We had a wonderful week at this beautiful hotel. I have stayed at literally hundreds and hundreds of Marriott properties over the years. The upgraded suite was greatly appreciated, all the staff were extremely friendly and helpful in all ways, and the restaurant was fantastic, including the breakfast buffet, and an outstanding dinner we had there one night. The elegant, old world decor is gorgeous, and the location is wonderful. D Thanks very much again, and hope to return to your great hotel sometime.

Hotel was set up through Viking Cruises and the property is very nice. The buffet that they set up was extensive but average outside of the fresh honeycomb which was marvelous. The room was large and clean and the bed was very comfortable. Bathroom could use a bit of maintenance...

Hotel was set up through Viking Cruises and the property is very nice. The buffet that they set up was extensive but average outside of the fresh honeycomb which was marvelous. The room was large and clean and the bed was very comfortable. Bathroom could use a bit of maintenance as some of the seals were getting worn.

Great experience. The Veneto suite was exceptional, the location unbeatable and service excellent. The hotel makes you feel at home in Rome! Breakfast is excellent with a wide selection of healthy choices. The gym and available fitness options ensure the possibility to stay fit!

We booked with this hotel as part of a Viking cruise extension. The hotel is in an awesome location near the villa Borghese Gardens. It was very easy to taxi or Uber from our hotel. Our room was a very spacious grand luxe king room. The bed was extremely comfortable...

We booked with this hotel as part of a Viking cruise extension. The hotel is in an awesome location near the villa Borghese Gardens. It was very easy to taxi or Uber from our hotel. Our room was a very spacious grand luxe king room. The bed was extremely comfortable and the linens were crisp and generously sized for the bed. We had absolutely no complaints. The bathroom was huge and covered with marble. It had a tub, separate shower, bidet, and toilet. Our room was on the 5th floor facing the back, and it was incredibly quiet and peaceful. We had an enormous balcony facing a gorgeous courtyard with the city and hills in the extended view. For a bonus, we saw green parakeets flying and perching outside our balcony every day! Apparently - this is a thing in Rome near the garden areas. Super excited about that! We had breakfast every morning and it was plentiful, hot, and delicious. The staff seemed well trained, friendly and helpful. I would highly recommend this hotel for your next stay in Rome.

I recently stayed at the Westin Excelsior in Rome, redeeming Marriott Bonvoy points for a deluxe room. Upon check-in, I was told I had been “upgraded,” but when I got to the room, it was far from an upgrade. The room seemed like a standard point-redemption offering—just a bed, a...

I recently stayed at the Westin Excelsior in Rome, redeeming Marriott Bonvoy points for a deluxe room. Upon check-in, I was told I had been “upgraded,” but when I got to the room, it was far from an upgrade. The room seemed like a standard point-redemption offering—just a bed, a TV, and a small desk. This was a disappointing experience at a luxury hotel. Confused, I reviewed my original booking and confirmed that the room didn’t match the pictures or description of the deluxe room I had reserved. I went back to the front desk and spoke with Ricardo. After reviewing the details, he acknowledged the mistake and placed me in the correct room I had originally booked. While I appreciated the correction, the initial bait-and-switch left a sour taste. This issue wasn’t unique to this hotel. Throughout my trip in Italy, every Marriott Bonvoy property I stayed at seemed to put me in the least desirable room available, even though it was the low travel season. For a property of this caliber, I expected far better service and transparency. If you’re redeeming points, beware—this property (and potentially others) seems to treat loyal members using rewards as second-class guests. This experience has made me question my loyalty to the Marriott brand.

Beyond the stunning architecture and décor, it was the little things that made this stay exceptional. The way the morning light filtered through the windows, the perfectly timed housekeeping, the staff who remembered my coffee preference after just one day – these details created an experience that felt both luxurious...

Beyond the stunning architecture and décor, it was the little things that made this stay exceptional. The way the morning light filtered through the windows, the perfectly timed housekeeping, the staff who remembered my coffee preference after just one day – these details created an experience that felt both luxurious and genuinely caring.

If you are looking for a first class, clean, great location hotel, the Westin Excelsior is your only choice. The staff are incredibly courteous, efficient and cannot do enough to make your stay perfect. The dining was great, room service first class, cannot say enough good things about this exceptional...

If you are looking for a first class, clean, great location hotel, the Westin Excelsior is your only choice. The staff are incredibly courteous, efficient and cannot do enough to make your stay perfect. The dining was great, room service first class, cannot say enough good things about this exceptional hotel.