The Silo Hotel

WARNING: AVOID THE SILO HOTEL – THEFT & COVER-UP! This was, without a doubt, the worst experience I’ve ever had at a hotel. During our honeymoon, my wife’s Rolex— which had more sentimental value than anything— was STOLEN from our room. The hotel did absolutely NOTHING to help us. Instead,...

WARNING: AVOID THE SILO HOTEL – THEFT & COVER-UP! This was, without a doubt, the worst experience I’ve ever had at a hotel. During our honeymoon, my wife’s Rolex— which had more sentimental value than anything— was STOLEN from our room. The hotel did absolutely NOTHING to help us. Instead, they ran a fake "investigation," claimed they checked security footage, and stalled me until I left the country. I exchanged multiple emails with them, and they kept stringing me along, promising to "fix things." But in reality, all they did was delay me from filing a police report, telling me to wait until their so-called investigation was complete. It was all a tactic to make sure I ran out of time. The truth is simple: valuables are NOT SAFE here, and management will do whatever it takes to avoid accountability. A beautiful hotel means nothing if your belongings can disappear, and the staff covers it up. BEWARE BEFORE STAYING HERE – YOU’VE BEEN WARNED!

From the moment you arrive at this exquisite hotel in the Waterfront, you are exposed to a very unique experience that will remain among your fondest memories - the service is exceptional - the ambiance, world class, the food is fine-dining and the views of Table Mountain and the city...

From the moment you arrive at this exquisite hotel in the Waterfront, you are exposed to a very unique experience that will remain among your fondest memories - the service is exceptional - the ambiance, world class, the food is fine-dining and the views of Table Mountain and the city is the best in the whole of Cape Town - a must visit and well recommended for those with an appreciation for the finer things in life.

O-M-G! This place is BEYOND FABULOUS! I felt like a TOTAL ROCKSTAR from the moment I stepped in. The lobby? GORGEOUS! The room? To DIE for! And don't even get me started on the SPA - pure BLISS! Every single staff member treated me like ROYALTY. I'm still dreaming about...

O-M-G! This place is BEYOND FABULOUS! I felt like a TOTAL ROCKSTAR from the moment I stepped in. The lobby? GORGEOUS! The room? To DIE for! And don't even get me started on the SPA - pure BLISS! Every single staff member treated me like ROYALTY. I'm still dreaming about that INCREDIBLE rooftop pool with its INSANE views. If you want to feel like a

We were between tours to Victoria Falls so we decided to upgrade a stay in Cape Town and go to The Silo Hotel. WOW!!! The room was a deluxe suite and amazing!! Outlets galore, heated floors, 2 zone air/heat, balcony amazing views and service. Roof top bar & pool, great...

We were between tours to Victoria Falls so we decided to upgrade a stay in Cape Town and go to The Silo Hotel. WOW!!! The room was a deluxe suite and amazing!! Outlets galore, heated floors, 2 zone air/heat, balcony amazing views and service. Roof top bar & pool, great restaurant and bar down below. Simply elegant yet very relaxed and I just can say enough about the service!!

Absolute perfection - from start to finish. Everything from the architectural marvel of the lantern windows, to the impeccable decor, to the warm and welcoming staff at every turn. We loved our stay so much and hope to return one day. One of our favorite hotels in the world.

We spent 3 nights here before embarking on safaris in South Africa and Botswana. Our first time in Cape Town and we were blown away by how beautiful and fun this city is. Our base was the Silo Hotel and it is a small, boutique hotel with a few rooms...

We spent 3 nights here before embarking on safaris in South Africa and Botswana. Our first time in Cape Town and we were blown away by how beautiful and fun this city is. Our base was the Silo Hotel and it is a small, boutique hotel with a few rooms on 4 floors, which we loved. Every room has a floor to ceiling view of the harbor and Table Top Mountain...truly spectacular. The rooms were comfy and very luxurious, with decent space and a huge bathroom with heated everything. More snacks and treats than you could even eat, for free, in the mini bar. We actually ate in the restaurant several times (breakfast and dinner) and the food was excellent. There is a small gym, but it is totally adequate. There is a spa but we didn't have time to indulge...but if it is up to the rest of the hotel experience I am sure you cannot go wrong. Every member of the staff was friendly, energetic and on their game. Not a single thing to complain about. The hotel is pricey, and some friends said there are lower priced, nice options in Cape Town. I am not certain what they are but when we return we will for sure stay at the Silo Hotel again. Location is amazing and proximity to the harbor really make it a special spot. Pricey but worth it!!!

Yes this is a pricy hotel but the attention to detail, service and the rooms are amazing. The rooftop bar and pool are wonderful and breakfast is a real treat. The bar at night has such great reflections it’s hard to capture. I would visit again and go for the...

Yes this is a pricy hotel but the attention to detail, service and the rooms are amazing. The rooftop bar and pool are wonderful and breakfast is a real treat. The bar at night has such great reflections it’s hard to capture. I would visit again and go for the Royal Suite again ❤️

a dream of a hotel. We had a suite that was designed in every detail and had a fantastic view of the harbor. very good breakfast and courteous service. every employee is very attentive. Just few minutes walk to many restaurants and bars. Safe neighborhood, easy to walk around.

Went to the rooftop bar for sunset drinks and picked one of the windiest nights to go. Despite this the cocktails were excellent as was the service and hospitality. As there were no hotel guests in their private area we taken up to the top to have photos taken with...

Went to the rooftop bar for sunset drinks and picked one of the windiest nights to go. Despite this the cocktails were excellent as was the service and hospitality. As there were no hotel guests in their private area we taken up to the top to have photos taken with magnificent views across Cape Town. Even managed to see most of the sunset.

My husband and I visited the rooftop bar for drinks at sunset on our final night in Capetown. The cocktails were delicious as were the caramelised cashew nuts and endamame beans we had with them. The service was good and we thoroughly enjoyed the experience, with super views as the...

My husband and I visited the rooftop bar for drinks at sunset on our final night in Capetown. The cocktails were delicious as were the caramelised cashew nuts and endamame beans we had with them. The service was good and we thoroughly enjoyed the experience, with super views as the sun set. You will need to book as it is very popular - our hotel concierge helped us with this.

I have spent 40 years in the hospitality industry & visited hundreds of hotels for either work or pleasure, however I have never before experienced the rudeness of the lobby/reception staff at The Silo. This is all the more shocking as service in CT is otherwise so polite & friendly....

I have spent 40 years in the hospitality industry & visited hundreds of hotels for either work or pleasure, however I have never before experienced the rudeness of the lobby/reception staff at The Silo. This is all the more shocking as service in CT is otherwise so polite & friendly. Interesting to note, reading through some other reviews here, that l am not the first to encounter this issue. There has been buzz about this property since it opened, however the attitude of the lobby hosts is failing not only the hotel, but the whole city's tourism industry. So disappointing.

We booked a table at the rooftop bar while back in the UK as really wanted to enjoy the experience. What transpired when wet got to the rooftop beggars belief with the arrogant attitude of the manager of the bar and our treatment. On getting there, we were being taken...

We booked a table at the rooftop bar while back in the UK as really wanted to enjoy the experience. What transpired when wet got to the rooftop beggars belief with the arrogant attitude of the manager of the bar and our treatment. On getting there, we were being taken to a table with a reserved sign overlooking the waterfront when a couple behind us in the queue were seated there and we were told nothing now available but could sit at a side table overlooking some docks with just the two of us there while everyone else in the buzzing front area. The arrogant manager said they were residents and regardless of our booking prior and paying a 300 Rand deposit, we did not get any seating priorities. Allegedly everyone had reserved as well and oddly just all happened to have a lovely table except for us. The fact the only reservation time I had been offered was 6pm and had got there on time meant nothing. We sat at this side table and I decided not acceptable. Went to the arrogant manager to ask for a refund on my deposit and told not possible. Why? You have not honoured my reservation, you have taken a deposit from me and now refusing to refund me for something I do not want. And then to be told I was being aggressive is simply unbelievable. I have stayed at the finest hotels in the world and received the best service but more importantly, friendship and warmth from the people who work there. I usually recce places by going to the bar or restaurant and then gauging if worth staying there in the future. This treatment tonight has just lost you you a substantial booking from me. Plenty of other stunning Cape Town hotels to stay in. Please take my 300 Rand and if you have any decency give to a charity rather than pocket it for absolute nothing I got in return. Shameful arrogance and nothing anywhere like the warm people of this country tonight

Gorgeous, stunning, artsy hotel on the Cape Town waterfront. Only 28 spacious rooms with stunning views of the area including (from our room) Table Mountain. When I came downstairs on the morning of my birthday everyone seemed to know it and gave me a big cheer. Extremely friendly staff and...

Gorgeous, stunning, artsy hotel on the Cape Town waterfront. Only 28 spacious rooms with stunning views of the area including (from our room) Table Mountain. When I came downstairs on the morning of my birthday everyone seemed to know it and gave me a big cheer. Extremely friendly staff and we enjoyed the rooftop bar (and a nap in the afternoon sun as we slept off our jet lag). Breakfasts are ample and delicious. Very conveniently located to the Victoria and Alfred restaurants, shops and mall. Our spacious room was exquisitely appointed with modern African art and knickknacks. Only minor complaints were a) could have used a few more USB ports; and b) I never did figure out the thermostat, room was alternately just a little too hot and a little too cold. Really wish we had an extra day or two!