The Principal Madrid Hotel

We stayed three nights at the Principal Hotel. My wife and I are not rich but we care about a clean bed and I guess we are a little picky when it comes to where we stay. The hotel room was very clean and very well put together. Loved the...

We stayed three nights at the Principal Hotel. My wife and I are not rich but we care about a clean bed and I guess we are a little picky when it comes to where we stay. The hotel room was very clean and very well put together. Loved the bathroom and the bed was very comfortable. We hit a room with a balcony. Door man was very helpful, always looking out for us with the weather. If I had to say a negative it is really just one thing but it seems to be common in Spain, and that is not having an iron or steamer for our clothes in the room. But like I said we are finding out that is common at many hotels in Spain. This was our first European hotel (we are from the US) and it was a great experience and I highly recommend staying at the Principal.

Wonderful hotel! Small, nicely decorated, clean. Wonderful location on the Grand Via. You can walk to the Prado and good restaurants nearby. My husband and I were there for a friend's anniversary party. It just so happens we could walk to it as well. The staff were wonderful! I will...

Wonderful hotel! Small, nicely decorated, clean. Wonderful location on the Grand Via. You can walk to the Prado and good restaurants nearby. My husband and I were there for a friend's anniversary party. It just so happens we could walk to it as well. The staff were wonderful! I will stay there again because I go to Madrid often.

We compared several 5-star hotels in Madrid and decided on the Principal based on reviews, prices, and location. It is a great hotel. The feeling of being at the heart of the capital city is palpable. The structure itself is stunning - it’s on alot of City of Madrid Postcards...

We compared several 5-star hotels in Madrid and decided on the Principal based on reviews, prices, and location. It is a great hotel. The feeling of being at the heart of the capital city is palpable. The structure itself is stunning - it’s on alot of City of Madrid Postcards - and the rooms are really nice with all of the expected and desired amenities. The front desk and the bar and restaurant are on the 6th floor. It’s a snazzy place to eat and/or have a drink. The staff at the Principal is always friendly and helpful. We will be back!

Fabulous hotel in a great location. Bed very comfortable and room had amazing views on Gran Via! Staff were all very friendly and helpful. I was even treated to an unexpected but very welcomed, complimentary Birthday full body massage. Turned out to be the best massage I’ve ever had! Would...

Fabulous hotel in a great location. Bed very comfortable and room had amazing views on Gran Via! Staff were all very friendly and helpful. I was even treated to an unexpected but very welcomed, complimentary Birthday full body massage. Turned out to be the best massage I’ve ever had! Would definitely stay there again and recommend to family/friends.

My husband and I returned from the Principal today after a three night stay. We were greeted by Riki (or Rikko) who was full of knowledge, helpful and altogether a lovely person. Javier was the same in opposite shifts to Riki. Our room was nice, with good quality bedding, bathroom...

My husband and I returned from the Principal today after a three night stay. We were greeted by Riki (or Rikko) who was full of knowledge, helpful and altogether a lovely person. Javier was the same in opposite shifts to Riki. Our room was nice, with good quality bedding, bathroom products and very clean. We rang room service quite a few times (iron and board, a European plug etc) and always the requests were dealt with immediately. I love turn down and this was a nightly thing. The cleaning staff and the lady who did turn down always did a good job. Breakfasts were great. The fruit was exceptional, as was the bread, and cold boards, meat etc., if you fancied a cooked breakfast, there was a menu with a good choice. The two Laura’s at breakfast looked after us well, as did all the staff, a credit to the Principal. We had one dinner in Atico which we mainly enjoyed and the service was very attentive. We wouldn’t hesitate to stay here when we next visit Madrid.

Right in the centre of the city, this small but perfectly-formed hotel was spotlessly clean with very high standards of housekeeping. Linen was excellent quality and the bed was enormous! Quality bathroom products were provided. The breakfast, served on the sixth floor, was outstanding with an excellent selection of fruits,...

Right in the centre of the city, this small but perfectly-formed hotel was spotlessly clean with very high standards of housekeeping. Linen was excellent quality and the bed was enormous! Quality bathroom products were provided. The breakfast, served on the sixth floor, was outstanding with an excellent selection of fruits, cheeses and other fresh produce. Staff were courteous, multilingual and well-presented. The in-house restaurant was excellent, but rather hidden away from passing customers as the entrance to the hotel is off a side street and very discrete . Altogether, an experience to be savoured and the Principal and its staff certainly made our six night stay very comfortable and pleasurable. Highly recommended.

We loved this hotel! It's beautiful, the staff is fantastic and very helpful and kind, the rooms are very nice, the beds comfy, the bathrooms warm, etc of course. We feel like we got a great deal on a large room with deck right in the middle of Madrid. We...

We loved this hotel! It's beautiful, the staff is fantastic and very helpful and kind, the rooms are very nice, the beds comfy, the bathrooms warm, etc of course. We feel like we got a great deal on a large room with deck right in the middle of Madrid. We did not prepay for the breakfast but we should have - it's amazing and delicious, but you never know in advance. A large amount of goods at the buffet plus they make you end or such too order as well. 3 types of manchego and 6 different jamons. Fresh fruit that's actually ripe. Mmmm. Now you know, get the breakfast. We came in early January thinking it was the off season but it is not, it is a crowded city for the New Years to Epiphany period. People are everywhere

This boutique hotel is lovely- everything from its ideal central location in the City of Madrid, making ventures to most points of interest walkable, to the cleanliness and warmth of the well-appointed rooms to the impeccable service and hospitality of staff, this hotel is special.. The overall ambiance is charming...

This boutique hotel is lovely- everything from its ideal central location in the City of Madrid, making ventures to most points of interest walkable, to the cleanliness and warmth of the well-appointed rooms to the impeccable service and hospitality of staff, this hotel is special.. The overall ambiance is charming and elegant. Buffet breakfasts each morning were beautifully presented with plentiful offerings representing both local Iberian and more common food fare. Nearby, the adjacent bar area, where we were so fortunate to have joined many other guests on New Year’s Eve, is where we all gathered to count down the minutes to midnight that were telecast to us from nearby Puerta Del Sol. That experience was nothing short of excitement and camaraderie, as we blessed the grapes before midnight, as Spanish tradition dictates. Such fun! Special mention must be made to our very wonderful concierge, Carlos Cortez, who worked tirelessly with us to plan our visit weeks before our arrival and then helped us along while we were there. Carlos, we will miss your elegant and quiet disposition, your knowledge, your patience and most of all, your beautiful smile!. Gracias! We plan to revisit the City of Madrid and Hotel Principal in the very near future. Thank you to all at this lovely hotel who have helped us to create such great memories. We will be back!

A friend recommended that we stay at the Principal on our recent weekend stay in Madrid, and we are so glad that he did, as it is a beautifully appointed hotel that is full of character. The location was perfect and every member of staff we dealt with was so...

A friend recommended that we stay at the Principal on our recent weekend stay in Madrid, and we are so glad that he did, as it is a beautifully appointed hotel that is full of character. The location was perfect and every member of staff we dealt with was so helpful. What made it extra special was that we were celebrating our 50th wedding anniversary, and not only was our room upgraded, but we were greeted with a bottle of champagne and chocolates in our room. Totally unnecessary but very much appreciated. The food in the Attico restaurant was also superb, with a well stocked buffet at breakfast, though you could also order from the a la carte menu. Dinner at night was also excellent, and there was a good selection of wines to choose from. I would definitely recommend this hotel to anyone who is looking to visit Madrid

Very nice hotel. Clean rooms, friendly staff, great location. Really good breakfast. Efficient service. We had a great view from our room. Will definitely choose this hotel for our next visit to Madrid. Very nice rooftop terrace with a view over Gran Via.

The Principal lived up to its Boutique Hotel billing. It probably earns a 4.5 rating. What I liked was a bit of old world design charm, with especially the roof top setting / bar with a wonderful view as a big plus point. The rooms were well and tastefully decorated...

The Principal lived up to its Boutique Hotel billing. It probably earns a 4.5 rating. What I liked was a bit of old world design charm, with especially the roof top setting / bar with a wonderful view as a big plus point. The rooms were well and tastefully decorated (with a Nespresso machine - thank you). Everyone super friendly, from door man to chamber lady and my small complaint was taken seriously. Location is great, right on the Gran Via without the noise, close to the Retiro park. We had breakfast the last morning and it was fantastic, maybe a bit pricy. The downside is the relatively small rooms and bathroom. I would recommend this hotel for a romantic (long) weekend in wonderful Madrid.

The Principal is a hotel with a lot of charm and style and - even more important - with a professional as well as very kind and focused staff. The restaurant Atico is also worth staying for dinner there. The hotel is perfectly located for visiting Madrid by foot. Why...

The Principal is a hotel with a lot of charm and style and - even more important - with a professional as well as very kind and focused staff. The restaurant Atico is also worth staying for dinner there. The hotel is perfectly located for visiting Madrid by foot. Why also not five points? Well, for me five points mean that everything is more than perfect, especially for a 5 ***** hotel like The Principal. But: We will come back, in any case.

In a word “Wonderful” Everyone was terrific! Fabulous location. Great food, great breakfast and lovely terrace for an evening drink. We wish you the best if you are able to stay at this location. We certainly were treated very well. We recommend it.

Wonderful stay. Rooms are super comfortable and elevated. The staff was very accommodating to our every need and the most friendly. The hotel location is quiet while still a short walk to main sites, restaurants and shopping in Madrid. Highly recommend!

Wonderful stay at this property. Centrally located to restaurants and shopping. Hotel service was excellent. Our Room was very nice too. The staff helped us with reservations and activities suggestions. Will stay here again in the future. Will recommend this Hotel to family and friends visiting Madrid.