The Palm River Hotel

This was a truly wonderful hotel. the rooms are exceptional and the service second to none. Wonderful food and a grewat location set in extensive grounds on the banks of the Zambezi Our South African tour ended here, and they did save the best till last

Resting near the Zambezi River!!! What Beautiful Hotel. We stay here as part of group on a safari which included a visit to the nearby Victoria Falls. This hotel was without a doubt, the best hotel where we stayed. If it wasn't so far away from Florida, we would definitely...

Resting near the Zambezi River!!! What Beautiful Hotel. We stay here as part of group on a safari which included a visit to the nearby Victoria Falls. This hotel was without a doubt, the best hotel where we stayed. If it wasn't so far away from Florida, we would definitely return. The staff were outstanding and the rooms were unbelievable. A must stay.

This was stop number one of our African adventure and it did not disappoint. The staff was so very professional and caring. They double checked all our activities and reassured us that tansportation would be there when expected. The grounds were well maintained with a lawn looking out on the...

This was stop number one of our African adventure and it did not disappoint. The staff was so very professional and caring. They double checked all our activities and reassured us that tansportation would be there when expected. The grounds were well maintained with a lawn looking out on the Zambezi River. Rooms were modern and clean and well kept. The dining area was nice and the food excellent. Morning breakfast was very nice. They offer a dinner cruise on the river at sundown which was a lot of fun with a good intro to game viewing. I can't say enough good things about this facility. Stay there if you go to Victoria Falls.

This hotel was simply exquisite! After a long journey, the ambience and location by the Zambezi River was just what we needed. The food was amazing, and the staff were friendly and provided lots of insight into the local area and life in Zimbabwe. The grounds were impeccably clean and...

This hotel was simply exquisite! After a long journey, the ambience and location by the Zambezi River was just what we needed. The food was amazing, and the staff were friendly and provided lots of insight into the local area and life in Zimbabwe. The grounds were impeccably clean and full of flora and fauna, what was also nice to see was the abundance of wildlife freely roaming the grounds including Elephants, Warthogs, monkeys and small impala/antelope to name a few. We booked the sunset cruise and Dusty Road lunch through the hotel, both of which we highly recommend. The perfect base to venture into Zimbabwe and Zambia and of course Victoria Falls which was a 10-15 min leisurely drive away.

this hotel is just nice!! that's all !! its old and needs an update badly!!! the beds were comfortable and the bathroom was large but wifi - good luck and TV - good luck!! we had no air in our room when we arrived!!! i called down to the front...

this hotel is just nice!! that's all !! its old and needs an update badly!!! the beds were comfortable and the bathroom was large but wifi - good luck and TV - good luck!! we had no air in our room when we arrived!!! i called down to the front desk and no one answered !!! so i had to go back downstairs to the front desk and 2 women were working there!! i guess they don't like to answer the phone!! i told them about our no air and they sent some man up to start the archaic thermostat and left but no air was coming out!!! so we slept with only the ceiling fan if you call that sleeping!!! the nest morning i told the manager.... he had it fixed and our room cleaned since they had to cut into the ceiling!! he offered to treat us to dinner that night and we said ok.... he should have comped our room for the night!!! but the dinner was good and the breakfast is lovely!! the pool not so much

Stayed here in between some safari trips in Kruger and Botswana. Really nice respite in the middle of a trip. You feel as if you are going back in time of a by gone era, yet with all of the amenities of a modern hotel. Room was clean, spacious and...

Stayed here in between some safari trips in Kruger and Botswana. Really nice respite in the middle of a trip. You feel as if you are going back in time of a by gone era, yet with all of the amenities of a modern hotel. Room was clean, spacious and large bathroom. Loved the balcony overlooking the river. Staff were helpful at every turn. Meals were served on the big patio and were really quite good with nice wine selection.

Our stay at the Palm River Hotel in Zimbabwe was simply wonderful! Situated along the banks of the Zambezi River, the location offers both tranquility and proximity to the breathtaking Victoria Falls, which was just a short drive away. The beautifully landscaped gardens and views of the river made for...

Our stay at the Palm River Hotel in Zimbabwe was simply wonderful! Situated along the banks of the Zambezi River, the location offers both tranquility and proximity to the breathtaking Victoria Falls, which was just a short drive away. The beautifully landscaped gardens and views of the river made for a truly peaceful and picturesque setting. The rooms were modern, spacious, and immaculately clean, with every detail carefully thought out for comfort and luxury. We especially loved the large balcony, where we could relax and watch the river flow by while listening to the sounds of nature. The decor was tasteful, blending modern amenities with touches of local charm. The staff at the Palm River Hotel were exceptional – warm, friendly, and eager to ensure we had the best possible stay. We especially appreciated Tina's help in planning last-minute transport to Victoria Falls. Dining at the hotel was another highlight. The food was fresh, flavorful, and beautifully presented, with plenty of options to suit all tastes. Enjoying breakfast with a view of the Zambezi was a perfect way to start the day. The afternoon tea served by the river was a lovely touch, making our experience even more special. The Palm River Hotel is a true gem, offering luxury, fantastic service, and an ideal location for exploring Victoria Falls. We highly recommend it to anyone planning a visit to this incredible destination and can't wait to return ourselves!

The property is beautiful. Built in 2019 the buildings, dining and pool areas look new. The grounds are well maintained and the property is along the river allowing you a nice view and easy access to the sunset cruise boat. Food is fantastic!! Two of the staff Privillage in the...

The property is beautiful. Built in 2019 the buildings, dining and pool areas look new. The grounds are well maintained and the property is along the river allowing you a nice view and easy access to the sunset cruise boat. Food is fantastic!! Two of the staff Privillage in the dining area and Megan in the reception area

We stayed at this hotel before going on a train journey from Victoria Falls to Pretoria. The venue is pleasantly located at the banks of the Zambezi River in Zimbabwe, about 2 miles from the Victoria Falls. The check-in process was easy and straight forward. Rooms are clean, nice and...

We stayed at this hotel before going on a train journey from Victoria Falls to Pretoria. The venue is pleasantly located at the banks of the Zambezi River in Zimbabwe, about 2 miles from the Victoria Falls. The check-in process was easy and straight forward. Rooms are clean, nice and roomy. The restaurant serves very good food and the cocktails are lovely. There is a well-equipped gym which is open 24-7 and the activity desk offers a wide range of interesting activities. We booked a helicopter ride flying over the Victoria Falls which was great and a game drive which was not so great (no game). We also booked a sunset boat trip on the Zambezi River which was just amazing - romantic, funny and we saw all the animals I was missing on the game drive. The only downside was the check-out as the head of housekeeping refused us to have a late check-out and made us run out of the room and sit in the lounge after arriving later than expected from the (game-less) game drive. (She said that us checking out later would put her staff under too much stress to prepare the room for the next guests). Altogether, this was a pleasant experience except the eviction by housekeeping.

This hotel was so nice... on the balcony that overlooked the river we were able to watch monkeys and warthogs. The food was amazing. And the restaurant staff was wonderful, especially Michelle. The hotel was clean and spacious. The housekeeping staff was friendly and nice.

The palm river hotel was beautiful Being on the river was very tranquil I recommend this hotel when you are going to the area to see Victoria falls The hotels river cruise at sunset was great Seeing the hippos and crocodiles Service was very good and also provided a shuttle...

The palm river hotel was beautiful Being on the river was very tranquil I recommend this hotel when you are going to the area to see Victoria falls The hotels river cruise at sunset was great Seeing the hippos and crocodiles Service was very good and also provided a shuttle into town Very convenient location

Gorgeous quiet property on the Zambezi River. Professional, attentive staff. Wildlife known to frequent the hotel, saw warthogs and an impala. Beautiful spacious rooms, great breakfast and dinner in restaurant on site. Breakfast included combination continental and hot breakfast meals to order. Enough variety to please all palates. Free complimentary...

Gorgeous quiet property on the Zambezi River. Professional, attentive staff. Wildlife known to frequent the hotel, saw warthogs and an impala. Beautiful spacious rooms, great breakfast and dinner in restaurant on site. Breakfast included combination continental and hot breakfast meals to order. Enough variety to please all palates. Free complimentary shuttle to Ilala Lodge Hotel. We were impressed with hotel, service and staff!

The hotel has a great setting but unfortunately that’s all that is going for it. The staff are exceptionally rude and see customers as an inconvenience to their day. Housekeeping is poor - we had to wait 8 days for a dead cockroach to be picked up from the middle...

The hotel has a great setting but unfortunately that’s all that is going for it. The staff are exceptionally rude and see customers as an inconvenience to their day. Housekeeping is poor - we had to wait 8 days for a dead cockroach to be picked up from the middle of our hallway floor. On check in we had to ask for pee to be cleaned from the bathroom floor and the toilet seat. The room was never vacuumed or even dusted during our stay. The food was close to inedible. We ate out every single day as a result of the 2 meals we did eat in property. I would recommend staying in any other hotel in Vic Falls. The staff couldn’t have done less to be helpful including being sworn at and shouted when politely asking to print 8 sheets by a duty manager. The hotel is unfortunately mismanaged and as such is unpleasant. We asked on multiple occasions to speak with the GM and told he’d see us in 5 minutes. After 16 days of trying, it was clear management is the biggest concern. I would recommend the Victoria Falls Hotel or if budget allows the Victoria Falls River Lodge. We stayed in both on the same trip, and have already booked our return to the River Lodge.

Most magical setting on the Zambezi river, first class food, service and views. Fantastic range of activities on offer, highly recommend the sunset cruise, whitewater rafting, and game drive. The gym is a nice plus too. Looking forward to our next visit already!

Gorgeous hotel, clean, Modern amenities. Beautiful alfresco dining area with yummy food. A beautiful buffet breakfast with hot breakfast options included. Close to Victoria, Falls, and all the activities that are available here or within 15 minutes of drive time. A lot to do here with families honeymooners or just friends.

This hotel gets everything right. Lovely design, fabulous food, thoughtful staff, comfortable beds with porches, intimate setting, glorious sunsets, assistance with setting up excursions, and wonderful wildlife viewing. I would stay here again in a heartbeat.

Beautiful hotel at river's edge, less than 3 yrs old. Modern amenities (wi-fi, TV), comfortable beds. Attentive staff, regional and Western cuisine. If you're lucky, the elephants will come by for a close up. Easy access to river cruise at sunset.

Truly a remarkable experience at the Palm River Hotel, which is right on the Zambezi River, just minutes from Victoria Falls. The hotel itself is superior in every way. The staff, rooms, food service, and amenities were excellent in every conceivable way. The grounds are absolutely beautiful. When we were...

Truly a remarkable experience at the Palm River Hotel, which is right on the Zambezi River, just minutes from Victoria Falls. The hotel itself is superior in every way. The staff, rooms, food service, and amenities were excellent in every conceivable way. The grounds are absolutely beautiful. When we were sitting resting around the pool, elephants strolled by in a peaceful manner, watched attentively by the staff. Everything at this recently opened Hotel is first class! I highly recommend this facility when traveling to see Victoria Falls and Zimbabwe. While there, one can arrange a personal interaction tour with elephants at a nearby facility, which is absolutely awesome, as well as a helicopter ride above Victoria Falls, which provides a truly magnificent perspective of one of the seven wonders of the world!