The Ocean Club, a Luxury Collection Resort, Costa Norte

A beautiful resort with a private small beach. Lovely staff with regard to courtesy. We were upgraded to a Suite with full kitchen, LR, and patio. Bed was very comfortable and bathroom was spacious. They welcomed us with birthday balloons and a cake which made my day very special. Food...

A beautiful resort with a private small beach. Lovely staff with regard to courtesy. We were upgraded to a Suite with full kitchen, LR, and patio. Bed was very comfortable and bathroom was spacious. They welcomed us with birthday balloons and a cake which made my day very special. Food in the lounge restaurant was very good, although a bit pricey. The occasional coconut by the beach was very much appreciated! Some great staff we encountered were: Nelfie, Franklin, Jose Luis, and many more. There are several options outside the resort if you want to explore local eateries. Waterfront Alicia is excellent for any meal overlooking the bigger beach. They offered one yoga class during the week.

We had a lovely, very relaxing visit with another couple at this resort. We stayed in a three bedroom, 3 1/2 bath suite with a full kitchen, facing the ocean. The greatest asset this resort has is its people. EVERYONE was very friendly and did their best to make us...

We had a lovely, very relaxing visit with another couple at this resort. We stayed in a three bedroom, 3 1/2 bath suite with a full kitchen, facing the ocean. The greatest asset this resort has is its people. EVERYONE was very friendly and did their best to make us feel special. One of their guest relations managers, Agustina, was a fabulous hostess. She made sure we were taken care of. Agustina is a wonderful ambassador. The quality of the food also exceeded our expectations. We dined numerous times at both restaurants. One of our friends has quite a list of allergies and rarely travels because of that. She gave Agustina a list of her food allergies and we had no trouble finding her a proper meal. The only reason I didn’t give the resort a “5” was due to a number of maintenance issues with the suite. However I should add that every issue was promptly taken care of once we brought it to management’s attention. The beach has ample shaded lounge areas as does the pool. It was another thing we didn’t have to worry about, getting up early and running down to secure a spot at the beach. If you are looking for a quiet place where you can relax, this resort is for you.

From the moment we arrived until the end of our stay, the staff treated us exceptionally well. The hotel restaurant offers a fantastic dining experience with beautifully presented and delicious food—our waiter, Juan, was outstanding! The beach and pool staff were incredibly friendly and attentive. Our room was spacious with...

From the moment we arrived until the end of our stay, the staff treated us exceptionally well. The hotel restaurant offers a fantastic dining experience with beautifully presented and delicious food—our waiter, Juan, was outstanding! The beach and pool staff were incredibly friendly and attentive. Our room was spacious with a stunning view of the pool and beach. The sandy beach was a highlight, with fish swimming playfully around our feet, and both the pool and beach areas were delightfully uncrowded. There’s even a helicopter landing zone, presumably for flights to STI airport. For variety, there are several restaurants within 2-3 blocks if you feel like exploring beyond the hotel’s offerings. The hotel also features valet service, a spa, cozy fireplaces to enjoy at night, hot tubs, and a responsive WhatsApp service for immediate assistance or updates. The attention to detail and quality of service made our stay unforgettable!

Excellent service, friendly...very quiet and confortable rooms, service and food more than excellent...5 stars place...the view is incredible..................................... .........................................

excellent hotel, everything is very beautiful and clean, we received the best attention, we have no complaints, everyone was very friendly and attentive. The food was delicious, we were very happy with everything we ordered, and we had the best view also

This is probably the best hotel I have stayed in the north coast ever. Incredible rooms, private beach. It's small, so no long walks to get from one place to another. The 2 restaurants are very good, but plan on going out for dinner or lunch. And the staff is...

This is probably the best hotel I have stayed in the north coast ever. Incredible rooms, private beach. It's small, so no long walks to get from one place to another. The 2 restaurants are very good, but plan on going out for dinner or lunch. And the staff is extraordinary. Best weekend getaway I've had in ages.

Great hotel. Super friendly and attentive service. All to an exceptional standard. Hotel located in a beautiful area, with direct access to the beach. Water sports available too! The food, including breakfast and room service was delicious!!

Excellent experience. Every single member of your hospitality team were beyond my expectations as a customer. The room was implacable clean (room). All the amenities (pool, gym)were well take care of, making my experience beyond my expectations. Food at the restaurant was amazing, making my stay very relaxing

My wife and I have an incredible time at the Ocean Club. The rooms and amenities were amazing, but most impressive was the service. The host heated us at midnight upon arrival. The room was pleasantly prepped for our anniversary celebration. Nelfy and the rest of the staff were so...

My wife and I have an incredible time at the Ocean Club. The rooms and amenities were amazing, but most impressive was the service. The host heated us at midnight upon arrival. The room was pleasantly prepped for our anniversary celebration. Nelfy and the rest of the staff were so attentive and so solicitous it just made for a magical experience!

I would like to start by saying that this property is very nice, well maintained thru out the day and many staff members greeted us through out our stay, reminding us that they were at our disposal for anything we needed. It’s on par with what we expected from Marriott...

I would like to start by saying that this property is very nice, well maintained thru out the day and many staff members greeted us through out our stay, reminding us that they were at our disposal for anything we needed. It’s on par with what we expected from Marriott Luxury Collection brand. The room we booked was a 1 bedroom suite ocean view and it didn’t disappoint. It’s a little pricey but it was a huge apartment. Too bad we were only there for 3 night. A shout out to Yoemi, Nelfi, Angel and Alonso. These guys work by the restaurant/main pool area and they made sure we had everything we needed, be it towels, pool beds, food, nice coconut water and drinks by the pool. I would return to stay at Ocean Club Sosua because it was a wonderful stay for us.

PERFECT! There was literally nothing we didn’t like or had a problem with. We are world travelers and travel frequently…From the moment we contacted the hotel staff to let them know we arrived, we received THE BEST service and hospitality. Staff went out of their way to ensure we had...

PERFECT! There was literally nothing we didn’t like or had a problem with. We are world travelers and travel frequently…From the moment we contacted the hotel staff to let them know we arrived, we received THE BEST service and hospitality. Staff went out of their way to ensure we had a relaxing stay and had everything we needed. The property was very clean, beautifully decorated and we felt like we were in paradise, from great food, jacuzzi, beachfront BBQ Pit, pool, cabanas, everything was perfect!

We recently stayed at The Ocean Club, and it was an experience we'll treasure forever. From the moment we arrived, the staff demonstrated a level of professionalism that was truly outstanding. They went above and beyond in every aspect, ensuring our stay was nothing short of perfect. We are already...

We recently stayed at The Ocean Club, and it was an experience we'll treasure forever. From the moment we arrived, the staff demonstrated a level of professionalism that was truly outstanding. They went above and beyond in every aspect, ensuring our stay was nothing short of perfect. We are already planning our next visit.

We stayed at the Ocean Club in February and while it wasn’t a “bad” experience it ended being quite negative because of expectations. Topline is that at the end of the day this should in no way be part of the Luxury Collection. It just isn’t up to par…it’s nice...

We stayed at the Ocean Club in February and while it wasn’t a “bad” experience it ended being quite negative because of expectations. Topline is that at the end of the day this should in no way be part of the Luxury Collection. It just isn’t up to par…it’s nice don’t get me wrong, but not part of the collection. OC should be part of the Autograph Collection as that is what it delivers upon (upper mid-range properties vs 5 star luxury). This hotel is just run down. I have a list of issues a mile long driven by the fact that I was expecting a LC property so it fell significantly short. Room: we had to change rooms because the first one just wasn’t acceptable…dead bugs on the floor, broken cabinets, open toothpaste tubes in the bathroom, towel holders falling off the wall and someone’s hairs all over the couch. The room was also very “cold” and uninviting which one can still achieve (warmth) with modern decor. And yet when we switched rooms there was only 1 robe in the room, no body lotion, body wash/shampoo bottles were filled with water, and the espresso machine was missing so I had to carry the one from the original room. Not to mention the power kept going on and off for no reason. It has a very “IKEA” feel to it. Food wise, a buffet was offered a couple mornings during the stay and the food was ice cold…the burners were out under the food pans so I had to ask them to prepare me food that was edible. The gym is very small for a “luxury” property and was stifling hot…almost no air con in there at all. Many elevators are in complete disarray with mold on the floors and barely working lights. Service at the pool was very slow…45 min for gazpacho (it’s cold, how long does it take to bring it over) and others noted coconut water and ice cream served during the day but that never happened over the 5 days we were there. We always had to flag someone down…no one ever came up to ask if we needed anything. One day, at the adult pool a woman fell when the wooden chaise under her completely snapped in half (and she was a tiny lady.) We ate at a couple restaurants around the hotel but the area has a very sketchy vibe to it. Also we were there Sat-Thurs in the dead of winter and the weekdays were empty…a handful of people were at the pool so we have no idea how this place stays open. The staff tries, but in the end, it’s a fine hotel to relax by the pool, sit by the beach and chill out, but DO NOT expect a luxury property in either service or construction.