Rosewood San Miguel de Allende

Beautiful property with excellent service and detail to perfection. Every staff member was courteous and exemplary. We loved our stay and highly recommended this hotel. It’s really close to the main area. We ate at Luna and the views, service and food was amazing.

One of the most beautiful resorts I have visited. Very Mexican Hacienda style. The service is good but not up to Four Seasons standard. We stayed in the Colonial Suite and it was quite nice. Felt Like a very small house. We also stayed one night in a Jr King...

One of the most beautiful resorts I have visited. Very Mexican Hacienda style. The service is good but not up to Four Seasons standard. We stayed in the Colonial Suite and it was quite nice. Felt Like a very small house. We also stayed one night in a Jr King Suite. I suggest to request a corner unit. They are larger and have a huge balcony.

This is a beautiful hotel with fantastic facilities. The property itself is spectacular and well appointed. Service is generally very good and people are very friendly. If you don’t need a pool and/or would be happy with a boutique hotel without as many amenities would recommend elsewhere as would be...

This is a beautiful hotel with fantastic facilities. The property itself is spectacular and well appointed. Service is generally very good and people are very friendly. If you don’t need a pool and/or would be happy with a boutique hotel without as many amenities would recommend elsewhere as would be far less expensive and likely a better location. The location is fine but other hotels closer to main square. Was also disappointed with what felt like an attempt to gauge us. Tours and transportation through hotel bordered on outrageous compared to other options through local operators.

One of the nicest hotels we’ve ever stayed at. Very nice people, great service, hotel itself is very beautiful with lots of spaces to enjoy, and finally the beautiful 85 degree pool(s) Everything here is absolutely topnotch; the pool loungers, the bedding and great pillows, restaurant. Location is also good,...

One of the nicest hotels we’ve ever stayed at. Very nice people, great service, hotel itself is very beautiful with lots of spaces to enjoy, and finally the beautiful 85 degree pool(s) Everything here is absolutely topnotch; the pool loungers, the bedding and great pillows, restaurant. Location is also good, only a few blocks from the main square. The area is filled with great restaurants.

We’ve stayed at many wonderful places around the world. The Rosewood San Miguel rates as one of our favorites. Beautiful property, gorgeous room and excellent amenities. But the service here and the staff is truly outstanding. Without a doubt we will return. No question.

Brilliant hotel with good amenities and restaurants. There were also good veggie options - although the rooftop accidentally served us a few meat dishes - better labelling here would help! The service was great. The suite we had was beautiful. Really loved our time here. Recommend ATV tour and the...

Brilliant hotel with good amenities and restaurants. There were also good veggie options - although the rooftop accidentally served us a few meat dishes - better labelling here would help! The service was great. The suite we had was beautiful. Really loved our time here. Recommend ATV tour and the puppet painting workshop. Would love to return soon.

The property is gorgeous and we especially enjoyed dinner and dancing on the rooftop. The service is not 5 star. My husband ordered and the concierge confirmed birthday balloons and decorations for our room which did not happen. Also, housekeeping did not vacuum during our stay.

We paid for the rooftop colonial to have a view of the promised 'stunning views' of the town. Upon arrival we were told it was not available but that they had upgraded up to a much better room. The whole point was to have a rooftop. Instead we got a...

We paid for the rooftop colonial to have a view of the promised 'stunning views' of the town. Upon arrival we were told it was not available but that they had upgraded up to a much better room. The whole point was to have a rooftop. Instead we got a bigger room with a view to a brick path and a tree. Not at all what we paid for. When I immediately called to ask for what happened with our reservation, we were told we could have one rooftop that night but next morning we would have to move. After hours traveling we said never mind. Hotel people are friendly. Its beautiful. Gardens are gorgeous. We went to eat at the Luna and our waiter spent most of the time talking and ignored us even though there were maybe 10 other people at the restaurant. so we didn't enjoy our time at restaurant either. I would say its a good place to stay but DON'T let them change what you paid for. It is very expensive and expectations were not met at all. Location is good. I wrote to the hotel what happened I have yet to hear from them.

Considering that this is supposed to be a 5 star hotel , we were not impressed by it. We did not get the room that we wanted . They did move us on the last day of our trip to the room we had wanted and paid for. The roof...

Considering that this is supposed to be a 5 star hotel , we were not impressed by it. We did not get the room that we wanted . They did move us on the last day of our trip to the room we had wanted and paid for. The roof top Luna restaurant was very good and fantastic service. Would I stay here again , I think not. San Miguel was a treat and should not be missed. I heard a 4 seasons is building soon, we will give that a try next trip

My husband and I stayed three nights at La Valise and two nights at the Rosewood. La Valise was a far superior accommodation in every area, part of the Small Luxury Hotel Collection. I connected with the staff at the Rosewood prior to our arrival, sharing we would be transferring...

My husband and I stayed three nights at La Valise and two nights at the Rosewood. La Valise was a far superior accommodation in every area, part of the Small Luxury Hotel Collection. I connected with the staff at the Rosewood prior to our arrival, sharing we would be transferring from another hotel, arranging a brunch reservation etc. I was told arriving at 11am to the Rosewood would work for the hotel. We were shocked to arrive and then be told our room would not be ready until 3-4pm. We would have stayed at the other hotel longer, planned the day differently etc. what was even more shocking was to be told our of the “67” rooms, that every single one of them were either occupied or dirty. During our stay we saw roughly three other couples at breakfast and passed three other couples on the grounds. We decided to go get brunch somewhere else and arrived back 1.5 hours later to still be told the room was not available. Finally, the manager said the room would be ready in 10 minutes after minutes before stating it would be multiple more hours. It was very clear they purposefully do not allow you in available rooms, even with an early check in. I was expecting the room to be spotless given I was also told it takes 2 hours to clean a room. The floor was filthy, the carpet was not vacuumed. The bed is comfortable but the room is very worn. There were markings on the door in the bathroom from toothpaste and water being splashed and not cleaned. This should not be an Amex highlighted fine resort. The service is awful, the staff were some of the most unaccommodating in all of our travels to Mexico. With breakfast included…they charge for water at breakfast. There is a charge to use the gym and the tennis courts. The ride to the airport in the Tesla was about $300 with a fully cracked windshield. This hotel screams cheap and tacky at every turn. The scallop dish at the rooftop bar was very good. The waitstaff at the rooftop were actually very kind, unlike the reception staff. The tuna dish was awful. The breakfast was good. Brunch is not included with Amex even though the hours and space overlap breakfast. We didn’t see a single person eating at their dinner restaurant. With room service and other amenities available late in the evening, I called at 10pm to ask for more water. Not one line at this five star resort was picked up after trying to ten minutes. I had to walk downstairs in an empty and dark hotel to reception and when I got close, I called and heard the phone ring which the two staff members ignored. I’ll leave it at this.

This resort is the only place I would stay in San Miguel. The property was beautiful with both hotel rooms & residences. We stayed in a 4 bedroom residence with our own rooftop hot tub & fire pit. It was 4 stories but had an elevator that went to every...

This resort is the only place I would stay in San Miguel. The property was beautiful with both hotel rooms & residences. We stayed in a 4 bedroom residence with our own rooftop hot tub & fire pit. It was 4 stories but had an elevator that went to every floor. The views from the rooftop were beautiful. The resort had a great rooftop restaurant, a gorgeous pool area, a beautiful courtyard that served breakfast, a wonderful bar where you could enjoy cocktails in or out, and just an all around beautiful place. The location wasn't right in the center if town, but it was a short walk. I look forward to going back.