Hotel Kaiserhof Wien

Travel Date: March 31, 2025

The hotel is amazing. The room we had was clean, tidy and comfortable. The bed is comfortable, and the temperature in the room is perfectly set. We came in to the room and received a small bag with sweets on each pillow. There was also a complimentary piece of cake...

The hotel is amazing. The room we had was clean, tidy and comfortable. The bed is comfortable, and the temperature in the room is perfectly set. We came in to the room and received a small bag with sweets on each pillow. There was also a complimentary piece of cake waiting us. The room has a kettle with tea and coffee. There is also a mini bar. The breakfast spread was terrific, with so many choices and options. The food is fresh, plentiful and tasty. If you have a food allergy like me, they accommodate that too. The coffee is good! But beyond how great the food and room are the staff at the hotel is amazing. Every staff member we turned to in any given day was so professional and welcoming. They all went above and beyond to help with anything we needed. When we didn't need anything, they were smiling, always greeting everyone kindly and seemed genuinely happy to be at work. It gives such a good feeling to know that people who work there are actually happy to be at work. Says a lot about the hotel. We stayed a week and felt so at home from the get go. We were sad to leave. I have to admit, that the Kaiserhof Hotel is the standard we will be comparing all future stays to. Thank you all for an incredible visit to Vienna.

Travel Date: March 31, 2025

This is an excellent hotel. It is very near Karlsplatz and close to the UBahn. 10 minutes walk into the central Ring. The hotel has lovely rooms with excellent furnishings. Breakfast everything you could wish for, including 'Frizzante'! The staff are excellent, helpful and efficient. Whilst there is not a...

This is an excellent hotel. It is very near Karlsplatz and close to the UBahn. 10 minutes walk into the central Ring. The hotel has lovely rooms with excellent furnishings. Breakfast everything you could wish for, including 'Frizzante'! The staff are excellent, helpful and efficient. Whilst there is not a full restaurant there are very good bar snacks as well as local restaurants. It fully deserves all the accolades on Tripadvisor.

Travel Date: February 28, 2025

What an amazing hotel. Staff couldn’t do enough for you. Made my birthday special with fizz in the room. Would highly recommend a visit. The barman was fabulous. It is somewhere we will definitely visit again in the not too distant future. Go visit!

Travel Date: March 31, 2025

Wonderful stay at Hotel Kaiserhof Wien last week. The hotel is 5 stars, rooms large and clean, beds very comfortable with soft bedding, all staff were very friendly and helpful. Breakfast had a wide range selection of excellent food. Such a grand hotel. We will definitely return here when we...

Wonderful stay at Hotel Kaiserhof Wien last week. The hotel is 5 stars, rooms large and clean, beds very comfortable with soft bedding, all staff were very friendly and helpful. Breakfast had a wide range selection of excellent food. Such a grand hotel. We will definitely return here when we visit Vienna again with family. Location was also excellent for walking around the city and for public transport. A beautiful city and a fantastic hotel. Thanks to all the staff at the hotel.

Travel Date: March 31, 2025

We stayed here as part of a Jet2 city break. I did my research before booking but as always there may be a difference between internet based research and reality: thankfully not in this case. This is a great hotel with exceptional staff. The hotel is apparently located in the...

We stayed here as part of a Jet2 city break. I did my research before booking but as always there may be a difference between internet based research and reality: thankfully not in this case. This is a great hotel with exceptional staff. The hotel is apparently located in the diplomatic area and in the middle of the Technical University area. Its is a quiet area but with many restaurants nearby, Google & Tripadvisor are your friends for comparing and Google for getting there. So location is top notch The location is close to Kaiser Platz with access to the underground, hence getting there and then around is easy, although walking in the city is easy, around every corner you find another impressive building. Our room was clean, large with comfy beds and simple functional bathroom (as I get older a shower in the bath is getting less and less attractive as stepping into the bath to shower is getting harder). the room was internal facing, no view but quite a bit of light. As the hotel is directly on the street I suspect the street facing rooms are little better. Breakfast was served in a large dining toom, beautifully turned out with attentive staff. The food was great, a wide selection of the best breakfast option - I stuck to smoked salmon and scrambled eggs, with excellent coffee. The bar is small but comfortable.It didn't get much use while we were there but we made good use of it. The staff are great, all speak English (as everyone appears to) and are more than happy to help. Overall a brilliant hotel for exploring Vienna.

Travel Date: March 31, 2025

This hotel is conveniently located within a 5/10 minute walk of good shops and many tourist attractions. It offers an excellent breakfast but dinner is only available via room service. Like most of Vienna it is clean and well maintained. It does not have a pool but has a reasonable...

This hotel is conveniently located within a 5/10 minute walk of good shops and many tourist attractions. It offers an excellent breakfast but dinner is only available via room service. Like most of Vienna it is clean and well maintained. It does not have a pool but has a reasonable gym and a sauna. All staff whom we encountered were friendly and helpful. There is a really nice vibe in the hotel and we had a very enjoyable stay.

Travel Date: February 28, 2025

Excellent hotel in a great location. Service was exemplary and the breakfast was amazing. I especially like the tea buffet!! Reception were friendly and very helpful with fantastic suggestions. The rooms were spacious and completely silent!! A top class stay

Travel Date: March 31, 2025

If you are looking for a quiet hotel in Vienna with a central location, friendly staff, great breakfast and a good bed; look no further. My wife and I were greeted with a welcoming smile. The staff was helpful and friendly. Our room was clean, nice and spacious, and with...

If you are looking for a quiet hotel in Vienna with a central location, friendly staff, great breakfast and a good bed; look no further. My wife and I were greeted with a welcoming smile. The staff was helpful and friendly. Our room was clean, nice and spacious, and with a comfortable bed. The breakfast was situated in a beautiful room with a good variety of choices. The hotel offers a small gym, but with new equipment that is enough for a workout. It was easy to find the hotel. We took the CAT train to Wien Mitte, then metro U4 to Karlplatz, a big metro hub which can take you anywhere in Vienna. From there just a 5 minute walk to the hotel. It takes just about 8 minutes walk from the hotel to the Musicverein, and within 15 minutes you are right in the middle of everything. We really enjoyed our stay at Kaiserhof, and will come back. This hotel is a gem!

Travel Date: February 28, 2025

Lovely hotel, dishonest staff, left my English money in safe by mistake, silly I know, only realised at airport, contacted hotel who lied and said the safe was empty, £130 gone but I guess it’s my fault, apart from this the hotel was clean , breakfast amazing

Travel Date: February 28, 2025

The breakfast was excellent a great selection of food. The Prosecco added a touch of class.our rooms were clean and spacious. The staff are friendly and welcoming particularly the manager who was great at giving us advice around trips and places in Vienna.i would definitely recommend this hotel and would...

The breakfast was excellent a great selection of food. The Prosecco added a touch of class.our rooms were clean and spacious. The staff are friendly and welcoming particularly the manager who was great at giving us advice around trips and places in Vienna.i would definitely recommend this hotel and would stay here again.

Travel Date: February 28, 2025

This was a really lovely hotel with very friendly and helpful staff. The location is close to the inner town which is great but it is also well served by public transport. Our room was clean, very comfortable and warm so we couldn’t have asked for more! Tea and coffee...

This was a really lovely hotel with very friendly and helpful staff. The location is close to the inner town which is great but it is also well served by public transport. Our room was clean, very comfortable and warm so we couldn’t have asked for more! Tea and coffee plus kettle is in each room. We didn’t used the gym, steam or sauna but it was good to have these available if we’d had more time.

Travel Date: February 28, 2025

We are 10 years into our retirement and have spent it doing a lot of travelling around the world. This is one of the nicest hotels we have ever been in. It is clean and comfortable, and has lovely public areas, but what really makes it stand out is its...

We are 10 years into our retirement and have spent it doing a lot of travelling around the world. This is one of the nicest hotels we have ever been in. It is clean and comfortable, and has lovely public areas, but what really makes it stand out is its staff. They are friendly, welcoming and genuinely want to be helpful. When we left in the mornings it was to a cheery “have a good day” from whoever was on at the front desk, and when we returned there was a similarly cheery “welcome back”. They were very approachable and responsive to requests for advice on any local matters and enthusiastic to share their love of their city. Breakfast was delicious and had enough choice to satisfy every appetite, and to vary one’s choices day by day. The omelettes available on request from the kitchen were lovely, for example, and we have never seen such an extensive tea and coffee menu. The coffee was really outstanding - made by someone who knows what they are doing and who keeps their machine clean and in tip top condition. Overall, a magnificent place to stay.

Travel Date: February 28, 2025

Perfect location. Within minutes of the underground and the centre of town. Lovely room, comfortable bed and nice shower. Good facilities including coffee maker. Excellent breakfast. Plentiful and lots of lovely fresh choices. Friendly and helpful staff. Near to a couple of local and good value restaurants. Faultless overall and...

Perfect location. Within minutes of the underground and the centre of town. Lovely room, comfortable bed and nice shower. Good facilities including coffee maker. Excellent breakfast. Plentiful and lots of lovely fresh choices. Friendly and helpful staff. Near to a couple of local and good value restaurants. Faultless overall and would not hesitate to stay again and to recommend.

Travel Date: February 28, 2025

We visited Vienna in Feb 2025 with friends and stayed at the lovely Kaiserhof Hotel. The hotel is a very friendly and well run establishment. The hotel is fantastially well located and we were easily able to walk to nearly all the major attractions. Our rooms were excellent and breakfast...

We visited Vienna in Feb 2025 with friends and stayed at the lovely Kaiserhof Hotel. The hotel is a very friendly and well run establishment. The hotel is fantastially well located and we were easily able to walk to nearly all the major attractions. Our rooms were excellent and breakfast was a nice experience. We would highly recommend this lovely hotel.

Travel Date: February 28, 2025

We couldn’t fault the hotel in any way. Staff were very helpful and welcoming. The environment was well maintained and clean. Breakfast excellent with fabulous range - buffet style. The Hotel is located perfectly for the trams and underground, a short walk from the Vienna State Opera House, accessible to...

We couldn’t fault the hotel in any way. Staff were very helpful and welcoming. The environment was well maintained and clean. Breakfast excellent with fabulous range - buffet style. The Hotel is located perfectly for the trams and underground, a short walk from the Vienna State Opera House, accessible to all the main sights. We had a beautiful and spacious room (301). Housekeeping service left our room perfectly reset each day - PJ’s in a funny and clever design on top of the bed. Not the cheapest hotel but certainly not the most expensive. We thought it was very good value for money and would definitely use the same hotel again in the future. Vienna has so much to offer. We visited for 6 nights and got a 6 day Vienna Pass plus public transport for 72 hours. Massively got our money’s worth out of that. Make use of the Kaiserhoff Hotel and enjoy Vienna - we did and couldn’t fault it.

Travel Date: February 28, 2025

This is a really lovely hotel. From the moment we arrived until the moment we left, we felt welcomed and relaxed. The room was small but had everything you need, and the beds were so incredibly comfortable. I don't sleep well generally but had some amazing sleeps here. Which could...

This is a really lovely hotel. From the moment we arrived until the moment we left, we felt welcomed and relaxed. The room was small but had everything you need, and the beds were so incredibly comfortable. I don't sleep well generally but had some amazing sleeps here. Which could also be down to the amount we walked around Vienna. The shower was so powerful, it was a shame to leave it behind! I was really impressed by the sustainability efforts in this hotel, the most I've noticed in any hotels. Including a bag to take your soap home in if you didn't finish it during your stay. We chose not to have our room cleaned and towels changed to save on water, and were rewarded with a discount voucher for the bar which was a nice touch. The breakfast was delicious, and there was an overwhelming amount of choice. On the Sunday morning we obviously arrived at peak time and one member of staff was visibly stressed, which was a shame as it did make it a slightly less pleasant experience than the other mornings we'd been there. But overall I'd highly recommend this hotel for the comfort, friendly staff and location. It's very easy to get to from the airport and you're right in town once you're there!

Travel Date: February 28, 2025

A lovely three-night stay at this hotel and couldn’t find a single fault. The location is excellent, the rooms are spotless, and the breakfast selection is abundant. The staff are exceptionally helpful and friendly, and their proficiency in English made our stay even more comfortable. A lovely surprise awaited us...

A lovely three-night stay at this hotel and couldn’t find a single fault. The location is excellent, the rooms are spotless, and the breakfast selection is abundant. The staff are exceptionally helpful and friendly, and their proficiency in English made our stay even more comfortable. A lovely surprise awaited us upon returning from a day out—a complimentary bottle of wine for my birthday, which was a thoughtful touch. I highly recommend this hotel and look forward to returning.

Travel Date: February 28, 2025

This is a quality hotel, everything was very enjoyable. Very good value for February, a big reduction on spring and summer prices but still a very high standard. Breakfast has a big selection and is very enjoyable. Great stay and helpful English speaking staff.

Travel Date: February 28, 2025

Very friendly and helpful staff, large comfortable room, great breakfast with a huge selection constantly being topped up and varies every day. They offer a discount at the bar if you don't get your room (needlessly) cleaned every day. Good location and not a busy street. Can't fault the hotel....

Very friendly and helpful staff, large comfortable room, great breakfast with a huge selection constantly being topped up and varies every day. They offer a discount at the bar if you don't get your room (needlessly) cleaned every day. Good location and not a busy street. Can't fault the hotel. Great stay in Vienna.

Travel Date: March 31, 2025

We highly recommend this hotel. Quiet area, no street noise, super friendly staff, lovely breakfast, spotlessly clean room and bathroom, toasty warm, close to the opera house (5 to 10 minute flat walk), will stay here again if visiting Vienna.

Travel Date: March 31, 2025

This is one of the classiest hotels in Vienna. Beautiful and has everything we needed. The room was very comfortable with everything we needed. The breakfast was first class with something for everyone. Mostly though it is the staff that makes it so good. Everyone. was so welcoming and helpful....

This is one of the classiest hotels in Vienna. Beautiful and has everything we needed. The room was very comfortable with everything we needed. The breakfast was first class with something for everyone. Mostly though it is the staff that makes it so good. Everyone. was so welcoming and helpful. We spent a wonderful 3 nights here and if we return to Vienna this stays as number one for us. Very highly recommended.