Hotel Kaiserhof Wien

The hotel is amazing. The room we had was clean, tidy and comfortable. The bed is comfortable, and the temperature in the room is perfectly set. We came in to the room and received a small bag with sweets on each pillow. There was also a complimentary piece of cake...

The hotel is amazing. The room we had was clean, tidy and comfortable. The bed is comfortable, and the temperature in the room is perfectly set. We came in to the room and received a small bag with sweets on each pillow. There was also a complimentary piece of cake waiting us. The room has a kettle with tea and coffee. There is also a mini bar. The breakfast spread was terrific, with so many choices and options. The food is fresh, plentiful and tasty. If you have a food allergy like me, they accommodate that too. The coffee is good! But beyond how great the food and room are the staff at the hotel is amazing. Every staff member we turned to in any given day was so professional and welcoming. They all went above and beyond to help with anything we needed. When we didn't need anything, they were smiling, always greeting everyone kindly and seemed genuinely happy to be at work. It gives such a good feeling to know that people who work there are actually happy to be at work. Says a lot about the hotel. We stayed a week and felt so at home from the get go. We were sad to leave. I have to admit, that the Kaiserhof Hotel is the standard we will be comparing all future stays to. Thank you all for an incredible visit to Vienna.

This is an excellent hotel. It is very near Karlsplatz and close to the UBahn. 10 minutes walk into the central Ring. The hotel has lovely rooms with excellent furnishings. Breakfast everything you could wish for, including 'Frizzante'! The staff are excellent, helpful and efficient. Whilst there is not a...

This is an excellent hotel. It is very near Karlsplatz and close to the UBahn. 10 minutes walk into the central Ring. The hotel has lovely rooms with excellent furnishings. Breakfast everything you could wish for, including 'Frizzante'! The staff are excellent, helpful and efficient. Whilst there is not a full restaurant there are very good bar snacks as well as local restaurants. It fully deserves all the accolades on Tripadvisor.

What an amazing hotel. Staff couldn’t do enough for you. Made my birthday special with fizz in the room. Would highly recommend a visit. The barman was fabulous. It is somewhere we will definitely visit again in the not too distant future. Go visit!

Wonderful stay at Hotel Kaiserhof Wien last week. The hotel is 5 stars, rooms large and clean, beds very comfortable with soft bedding, all staff were very friendly and helpful. Breakfast had a wide range selection of excellent food. Such a grand hotel. We will definitely return here when we...

Wonderful stay at Hotel Kaiserhof Wien last week. The hotel is 5 stars, rooms large and clean, beds very comfortable with soft bedding, all staff were very friendly and helpful. Breakfast had a wide range selection of excellent food. Such a grand hotel. We will definitely return here when we visit Vienna again with family. Location was also excellent for walking around the city and for public transport. A beautiful city and a fantastic hotel. Thanks to all the staff at the hotel.

We stayed here as part of a Jet2 city break. I did my research before booking but as always there may be a difference between internet based research and reality: thankfully not in this case. This is a great hotel with exceptional staff. The hotel is apparently located in the...

We stayed here as part of a Jet2 city break. I did my research before booking but as always there may be a difference between internet based research and reality: thankfully not in this case. This is a great hotel with exceptional staff. The hotel is apparently located in the diplomatic area and in the middle of the Technical University area. Its is a quiet area but with many restaurants nearby, Google & Tripadvisor are your friends for comparing and Google for getting there. So location is top notch The location is close to Kaiser Platz with access to the underground, hence getting there and then around is easy, although walking in the city is easy, around every corner you find another impressive building. Our room was clean, large with comfy beds and simple functional bathroom (as I get older a shower in the bath is getting less and less attractive as stepping into the bath to shower is getting harder). the room was internal facing, no view but quite a bit of light. As the hotel is directly on the street I suspect the street facing rooms are little better. Breakfast was served in a large dining toom, beautifully turned out with attentive staff. The food was great, a wide selection of the best breakfast option - I stuck to smoked salmon and scrambled eggs, with excellent coffee. The bar is small but comfortable.It didn't get much use while we were there but we made good use of it. The staff are great, all speak English (as everyone appears to) and are more than happy to help. Overall a brilliant hotel for exploring Vienna.

This hotel is conveniently located within a 5/10 minute walk of good shops and many tourist attractions. It offers an excellent breakfast but dinner is only available via room service. Like most of Vienna it is clean and well maintained. It does not have a pool but has a reasonable...

This hotel is conveniently located within a 5/10 minute walk of good shops and many tourist attractions. It offers an excellent breakfast but dinner is only available via room service. Like most of Vienna it is clean and well maintained. It does not have a pool but has a reasonable gym and a sauna. All staff whom we encountered were friendly and helpful. There is a really nice vibe in the hotel and we had a very enjoyable stay.

Excellent hotel in a great location. Service was exemplary and the breakfast was amazing. I especially like the tea buffet!! Reception were friendly and very helpful with fantastic suggestions. The rooms were spacious and completely silent!! A top class stay

If you are looking for a quiet hotel in Vienna with a central location, friendly staff, great breakfast and a good bed; look no further. My wife and I were greeted with a welcoming smile. The staff was helpful and friendly. Our room was clean, nice and spacious, and with...

If you are looking for a quiet hotel in Vienna with a central location, friendly staff, great breakfast and a good bed; look no further. My wife and I were greeted with a welcoming smile. The staff was helpful and friendly. Our room was clean, nice and spacious, and with a comfortable bed. The breakfast was situated in a beautiful room with a good variety of choices. The hotel offers a small gym, but with new equipment that is enough for a workout. It was easy to find the hotel. We took the CAT train to Wien Mitte, then metro U4 to Karlplatz, a big metro hub which can take you anywhere in Vienna. From there just a 5 minute walk to the hotel. It takes just about 8 minutes walk from the hotel to the Musicverein, and within 15 minutes you are right in the middle of everything. We really enjoyed our stay at Kaiserhof, and will come back. This hotel is a gem!

Lovely hotel, dishonest staff, left my English money in safe by mistake, silly I know, only realised at airport, contacted hotel who lied and said the safe was empty, £130 gone but I guess it’s my fault, apart from this the hotel was clean , breakfast amazing

The breakfast was excellent a great selection of food. The Prosecco added a touch of class.our rooms were clean and spacious. The staff are friendly and welcoming particularly the manager who was great at giving us advice around trips and places in Vienna.i would definitely recommend this hotel and would...

The breakfast was excellent a great selection of food. The Prosecco added a touch of class.our rooms were clean and spacious. The staff are friendly and welcoming particularly the manager who was great at giving us advice around trips and places in Vienna.i would definitely recommend this hotel and would stay here again.

This was a really lovely hotel with very friendly and helpful staff. The location is close to the inner town which is great but it is also well served by public transport. Our room was clean, very comfortable and warm so we couldn’t have asked for more! Tea and coffee...

This was a really lovely hotel with very friendly and helpful staff. The location is close to the inner town which is great but it is also well served by public transport. Our room was clean, very comfortable and warm so we couldn’t have asked for more! Tea and coffee plus kettle is in each room. We didn’t used the gym, steam or sauna but it was good to have these available if we’d had more time.

We are 10 years into our retirement and have spent it doing a lot of travelling around the world. This is one of the nicest hotels we have ever been in. It is clean and comfortable, and has lovely public areas, but what really makes it stand out is its...

We are 10 years into our retirement and have spent it doing a lot of travelling around the world. This is one of the nicest hotels we have ever been in. It is clean and comfortable, and has lovely public areas, but what really makes it stand out is its staff. They are friendly, welcoming and genuinely want to be helpful. When we left in the mornings it was to a cheery “have a good day” from whoever was on at the front desk, and when we returned there was a similarly cheery “welcome back”. They were very approachable and responsive to requests for advice on any local matters and enthusiastic to share their love of their city. Breakfast was delicious and had enough choice to satisfy every appetite, and to vary one’s choices day by day. The omelettes available on request from the kitchen were lovely, for example, and we have never seen such an extensive tea and coffee menu. The coffee was really outstanding - made by someone who knows what they are doing and who keeps their machine clean and in tip top condition. Overall, a magnificent place to stay.

Perfect location. Within minutes of the underground and the centre of town. Lovely room, comfortable bed and nice shower. Good facilities including coffee maker. Excellent breakfast. Plentiful and lots of lovely fresh choices. Friendly and helpful staff. Near to a couple of local and good value restaurants. Faultless overall and...

Perfect location. Within minutes of the underground and the centre of town. Lovely room, comfortable bed and nice shower. Good facilities including coffee maker. Excellent breakfast. Plentiful and lots of lovely fresh choices. Friendly and helpful staff. Near to a couple of local and good value restaurants. Faultless overall and would not hesitate to stay again and to recommend.

We visited Vienna in Feb 2025 with friends and stayed at the lovely Kaiserhof Hotel. The hotel is a very friendly and well run establishment. The hotel is fantastially well located and we were easily able to walk to nearly all the major attractions. Our rooms were excellent and breakfast...

We visited Vienna in Feb 2025 with friends and stayed at the lovely Kaiserhof Hotel. The hotel is a very friendly and well run establishment. The hotel is fantastially well located and we were easily able to walk to nearly all the major attractions. Our rooms were excellent and breakfast was a nice experience. We would highly recommend this lovely hotel.

We couldn’t fault the hotel in any way. Staff were very helpful and welcoming. The environment was well maintained and clean. Breakfast excellent with fabulous range - buffet style. The Hotel is located perfectly for the trams and underground, a short walk from the Vienna State Opera House, accessible to...

We couldn’t fault the hotel in any way. Staff were very helpful and welcoming. The environment was well maintained and clean. Breakfast excellent with fabulous range - buffet style. The Hotel is located perfectly for the trams and underground, a short walk from the Vienna State Opera House, accessible to all the main sights. We had a beautiful and spacious room (301). Housekeeping service left our room perfectly reset each day - PJ’s in a funny and clever design on top of the bed. Not the cheapest hotel but certainly not the most expensive. We thought it was very good value for money and would definitely use the same hotel again in the future. Vienna has so much to offer. We visited for 6 nights and got a 6 day Vienna Pass plus public transport for 72 hours. Massively got our money’s worth out of that. Make use of the Kaiserhoff Hotel and enjoy Vienna - we did and couldn’t fault it.

This is a really lovely hotel. From the moment we arrived until the moment we left, we felt welcomed and relaxed. The room was small but had everything you need, and the beds were so incredibly comfortable. I don't sleep well generally but had some amazing sleeps here. Which could...

This is a really lovely hotel. From the moment we arrived until the moment we left, we felt welcomed and relaxed. The room was small but had everything you need, and the beds were so incredibly comfortable. I don't sleep well generally but had some amazing sleeps here. Which could also be down to the amount we walked around Vienna. The shower was so powerful, it was a shame to leave it behind! I was really impressed by the sustainability efforts in this hotel, the most I've noticed in any hotels. Including a bag to take your soap home in if you didn't finish it during your stay. We chose not to have our room cleaned and towels changed to save on water, and were rewarded with a discount voucher for the bar which was a nice touch. The breakfast was delicious, and there was an overwhelming amount of choice. On the Sunday morning we obviously arrived at peak time and one member of staff was visibly stressed, which was a shame as it did make it a slightly less pleasant experience than the other mornings we'd been there. But overall I'd highly recommend this hotel for the comfort, friendly staff and location. It's very easy to get to from the airport and you're right in town once you're there!

A lovely three-night stay at this hotel and couldn’t find a single fault. The location is excellent, the rooms are spotless, and the breakfast selection is abundant. The staff are exceptionally helpful and friendly, and their proficiency in English made our stay even more comfortable. A lovely surprise awaited us...

A lovely three-night stay at this hotel and couldn’t find a single fault. The location is excellent, the rooms are spotless, and the breakfast selection is abundant. The staff are exceptionally helpful and friendly, and their proficiency in English made our stay even more comfortable. A lovely surprise awaited us upon returning from a day out—a complimentary bottle of wine for my birthday, which was a thoughtful touch. I highly recommend this hotel and look forward to returning.

This is a quality hotel, everything was very enjoyable. Very good value for February, a big reduction on spring and summer prices but still a very high standard. Breakfast has a big selection and is very enjoyable. Great stay and helpful English speaking staff.

Very friendly and helpful staff, large comfortable room, great breakfast with a huge selection constantly being topped up and varies every day. They offer a discount at the bar if you don't get your room (needlessly) cleaned every day. Good location and not a busy street. Can't fault the hotel....

Very friendly and helpful staff, large comfortable room, great breakfast with a huge selection constantly being topped up and varies every day. They offer a discount at the bar if you don't get your room (needlessly) cleaned every day. Good location and not a busy street. Can't fault the hotel. Great stay in Vienna.

We highly recommend this hotel. Quiet area, no street noise, super friendly staff, lovely breakfast, spotlessly clean room and bathroom, toasty warm, close to the opera house (5 to 10 minute flat walk), will stay here again if visiting Vienna.

This is one of the classiest hotels in Vienna. Beautiful and has everything we needed. The room was very comfortable with everything we needed. The breakfast was first class with something for everyone. Mostly though it is the staff that makes it so good. Everyone. was so welcoming and helpful....

This is one of the classiest hotels in Vienna. Beautiful and has everything we needed. The room was very comfortable with everything we needed. The breakfast was first class with something for everyone. Mostly though it is the staff that makes it so good. Everyone. was so welcoming and helpful. We spent a wonderful 3 nights here and if we return to Vienna this stays as number one for us. Very highly recommended.

The staff at this beautiful hotel make you feel like part of the family. The attention to detail, quality of service and the delicious and abundant breakfast is second to none. The interior is a mix of historical beauty, luxury and functionality which makes your stay effortless. The head of...

The staff at this beautiful hotel make you feel like part of the family. The attention to detail, quality of service and the delicious and abundant breakfast is second to none. The interior is a mix of historical beauty, luxury and functionality which makes your stay effortless. The head of Catering took time to sit with me and go through the options that I could have due to an allergy. He printed documents from all of the local bakeries that supply the hotel. The location is great for both the tram and train service. Equally easy to walk to your destination. I use a mobility scooter and the staff were incredibly thoughtful and asked if I wanted it to be kept at the front desk to avoid the hassle of taking it to our room every time we returned from an adventure. We will definitely return to #Kaiserhof and look forward to many more days exploring beautiful Vienna.

This is a very good hotel. Excellent staff, comfortable rooms and a fantastic breakfast. The hotel is well located for the central attractions and easy to reach from the airport on public transport. The only small negative for us was check in. We arrived at 2pm and left our bags...

This is a very good hotel. Excellent staff, comfortable rooms and a fantastic breakfast. The hotel is well located for the central attractions and easy to reach from the airport on public transport. The only small negative for us was check in. We arrived at 2pm and left our bags as room was to be ready at 3pm. Returned at 3.15 room not ready told to wait in reception. Realised something was wrong when more guests arrived at got their room key at 3.45. Clearly something went amiss with the afternoon shift change but mistakes happen. This is a good hotel and would recommend disappointed to not be able to give 5 stars butTrip adviser reviews should be accurate in my opinion.

I travelled to Vienna with my partner for a weekend and stayed at the Kaiserhof Hotel. We had a very comfortable stay. The hotel was so clean and well maintained throughout. We were shocked to find that our room was more like a suite than a standard room as we...

I travelled to Vienna with my partner for a weekend and stayed at the Kaiserhof Hotel. We had a very comfortable stay. The hotel was so clean and well maintained throughout. We were shocked to find that our room was more like a suite than a standard room as we had a bedroom, separate living room and bathroom- we had so much space. All of the staff were very friendly and attentive. The bar was very inviting and cosy and had a good selection of drinks on offer. The breakfast was great with a good selection on offer. The selection of teas and coffees was great too. The hotel was a 15 minute walk from the centre so was in easy reach to the main attractions. On check out we were able to leave our luggage safely in a room behind reception. This allowed us to make the most of our last day before our evening flight. I would highly recommend this hotel and would definitely stay again.

My wife and I stayed in this hotel recently on a 4 day visit to Vienna. All aspects were top class especially the friendly, welcoming and helpful staff. The hotel has a classic feel with the reception, lounge and dining areas all nicely decorated and well maintained. Everywhere was spotlessly...

My wife and I stayed in this hotel recently on a 4 day visit to Vienna. All aspects were top class especially the friendly, welcoming and helpful staff. The hotel has a classic feel with the reception, lounge and dining areas all nicely decorated and well maintained. Everywhere was spotlessly clean. We stayed in a comfortable Classic Room located on the 4th Floor that could be accessed by 2 lifts. Breakfast was served buffet style with a wide selection of fresh food. The lounge area has a bar and food service which was ideal for relaxing after a day of sightseeing in what is a gorgeous city. The hotel is located in a quiet street less than a 10 minute walk to the State Opera House, and there is also a tram stop close by within a 1-2 minute walk if preferred. We were very impressed by this hotel and really enjoyed our visit. Very happy to recommend.

Well located, within easy walking distance of all Vienna has to offer. Clean and comfortable room. Friendly knowledgeable staff who were very helpful when our return flights were cancelled due to London Heathrow shutdown after the fire, so we had to extend our stay. Great breakfast and nice bar for...

Well located, within easy walking distance of all Vienna has to offer. Clean and comfortable room. Friendly knowledgeable staff who were very helpful when our return flights were cancelled due to London Heathrow shutdown after the fire, so we had to extend our stay. Great breakfast and nice bar for a nightcap. Very enjoyable.

A really good hotel 10 mins walk from the opera house and inner city. Comfortable rooms and beds, clean and well maintained. Good buffet breakfast with all the expected fare, and a cosy bar area for a late afternoon drink. Staff really pleasant and helpful. Highly recommended

We loved this hotel, right from our extremely comfortable and quiet and well-equipped room , to the wonderful warm staff. I would highly recommend this hotel in Vienna! Its situated in the 4th District and is close to the centre as well as to all the galleries and museums. Woukd...

We loved this hotel, right from our extremely comfortable and quiet and well-equipped room , to the wonderful warm staff. I would highly recommend this hotel in Vienna! Its situated in the 4th District and is close to the centre as well as to all the galleries and museums. Woukd return in a 💓 heartbeat!

Kaiserhof Wein is centrally located and an easy walk to restaurants, shopping, and the opera house. The hotel is clean, the breakfast excellent and the evening food and beverage offerings were ample. The staff is pleasant and accommodating, especially Anastasia. The few requests we had were attended to immediately. I...

Kaiserhof Wein is centrally located and an easy walk to restaurants, shopping, and the opera house. The hotel is clean, the breakfast excellent and the evening food and beverage offerings were ample. The staff is pleasant and accommodating, especially Anastasia. The few requests we had were attended to immediately. I highly recommend Kaiserhof.

Excellent hotel. We had four nights here and couldn’t fault it. The staff are very friendly (and all speak English), especially the reception team. The rooms are very comfortable. There is lots of choice of food at breakfast, including fruit, cereal, meats and cheeses, cooked food such as bacon and...

Excellent hotel. We had four nights here and couldn’t fault it. The staff are very friendly (and all speak English), especially the reception team. The rooms are very comfortable. There is lots of choice of food at breakfast, including fruit, cereal, meats and cheeses, cooked food such as bacon and eggs, etc. There is a small gym, and a sauna and steam room (let reception know before you want to use the sauna, so that they can make sure it is warmed up for you). There are various restaurants within a short walking distance, and reception staff are happy to make recommendations and give directions. The hotel is in a quiet street, but is only a few minutes walk from trams and an underground station (Karlsplatz) which has easy connections to various lines and is very easy to use. There are ticket machines in all underground stations. There is a touch screen button to choose English, and the fares are reasonable. We had a transfer arranged from the airport but returned back by train. It is 2 stops on the underground (green line) to Landstraße, which is linked to Mitte train station, from where you can catch either train S7 or the (much more expensive) non-stop CAT (City Airport train) both of which go straight to the airport. Again just buy a ticket from the machine at the station, with instructions in English.

We stayed for 4 nights in this wonderful hotel. The staff were welcoming and very helpful throughout our stay. The room was excellent - clean, spacious and very comfortable. The shower over the bath had both a hand held nozzle and a powerful ceiling mounted head. Plenty of towels and...

We stayed for 4 nights in this wonderful hotel. The staff were welcoming and very helpful throughout our stay. The room was excellent - clean, spacious and very comfortable. The shower over the bath had both a hand held nozzle and a powerful ceiling mounted head. Plenty of towels and a decent sized sink area were a bonus. Breakfast was impressive with a great amount of choice. The small bar area is comfortable and well stocked drinks wise, the only downside was the lack of bar food on the evening we hoped to eat in.

I went with my wife to Vienna and she chose this hotel as part of a package holiday. The hotel was first-class! Fantastic, friendly staff who all spoke very good English. Anastasia on Reception must get a special mention as she gave us such a warm welcome. She also helped...

I went with my wife to Vienna and she chose this hotel as part of a package holiday. The hotel was first-class! Fantastic, friendly staff who all spoke very good English. Anastasia on Reception must get a special mention as she gave us such a warm welcome. She also helped us plan a must-visit list of places to go. Breakfast was good too, with a vast array of items to choose from. I'd definitely recommend this hotel. Tiny negative was our room was too warm and we couldn't change the temperature - but easily solved by opening the window...

Very good experience ! Perfect location, valet parking, quiet room ad excellent breakfast. The staff was very helpful, answered all or questions immediately. We specially liked valet parking, could leave the luggage in the hotel before check - and there is a very nice pub just next to the hotel...

Very good experience ! Perfect location, valet parking, quiet room ad excellent breakfast. The staff was very helpful, answered all or questions immediately. We specially liked valet parking, could leave the luggage in the hotel before check - and there is a very nice pub just next to the hotel for a after concert drink.

Wow! What a beautiful hotel! Arrived on Monday evening and was greeted very warmly, with the receptionist telling us about all the beautiful places to visit. Beautiful, clean superior bedroom on first floor - only tiny thing was the room was quite warm and we slept with the window open...

Wow! What a beautiful hotel! Arrived on Monday evening and was greeted very warmly, with the receptionist telling us about all the beautiful places to visit. Beautiful, clean superior bedroom on first floor - only tiny thing was the room was quite warm and we slept with the window open to keep it cool. Breakfast - was served in a stunning room with great choice of food and drinks. Friendly staff made delicious coffees too. Hotel bar - was lovely to come to at the end of the day for a night cap and just take time to relax! Hotel location was perfect and would definitely recommend! Thank you for a wonderful stay.

Absolutely fabulous hotel in an ideal location . Staff so polite courteous and helpful.House-keeping excellent. Breakfast easily the best we have had during our travels this year…..superb.Could not recommend this hotel enough.Thank you ☘️

We had a delightful stay at the Kaiserhof Hotel in Vienna. The hotel staff were exceptionally friendly and welcoming. Our superior room was excellent, and we thoroughly enjoyed the breakfast in the restaurant. The hotel's location is very convenient, being close to the Karlsplatz underground station, subway lines, and many...

We had a delightful stay at the Kaiserhof Hotel in Vienna. The hotel staff were exceptionally friendly and welcoming. Our superior room was excellent, and we thoroughly enjoyed the breakfast in the restaurant. The hotel's location is very convenient, being close to the Karlsplatz underground station, subway lines, and many museums, galleries, and the city centre. We highly recommend this hotel to anyone planning to visit Vienna.

Incredibly comfortable mattress and pillows! Also very friendly and helpful staff. They looked things up for us, and printed out tickets, and were always delightfully cheerful. The breakfasts were top notch, and the evening bar was cosy and the bar tender was very knowledgeable and attentive.

The wife and I booked short notice direct through the hotel. We stayed in the admiral suite which was very spacious. The staff was very attentive and accommodating for all our needs. Breakfast buffet was outstanding and one of the best we have experienced at hotels. Room was on first...

The wife and I booked short notice direct through the hotel. We stayed in the admiral suite which was very spacious. The staff was very attentive and accommodating for all our needs. Breakfast buffet was outstanding and one of the best we have experienced at hotels. Room was on first floor, but was still very quiet being a half block off main streets. The hotel and room was very clean, appearing the staff took pride in their work. I would definitely book again should we return to Vienna.

We enjoyed a wonderful week at the hotel Kaiserhof Wien. The hotel was perfectly positioned for visiting many attractions in Vienna, so many within walking distance. The hotel was very close to the U-Bahn station Karlsplatz to visit other attractions further afield. The hotel staff could not have been more...

We enjoyed a wonderful week at the hotel Kaiserhof Wien. The hotel was perfectly positioned for visiting many attractions in Vienna, so many within walking distance. The hotel was very close to the U-Bahn station Karlsplatz to visit other attractions further afield. The hotel staff could not have been more helpful and were so friendly. Definitely worth booking the breakfast as it was outstanding. We would highly recommend Kaiserhof hotel when staying in Vienna.