Hilton Rose Hall Resort & Spa

Travel Date: February 28, 2025

This review is for the day pass for this facility. This was a great day. Excellent directions from the facility, air-conditioned mini bus ride from the port, about 15 minutes to the resort. Check-in at the concierge desk to the left as you enter, pay, get arm bands. Out the...

This review is for the day pass for this facility. This was a great day. Excellent directions from the facility, air-conditioned mini bus ride from the port, about 15 minutes to the resort. Check-in at the concierge desk to the left as you enter, pay, get arm bands. Out the back and down stairs to the beach. There are 2 great pools, the larger is a little further down to the right, with lazy river and some kids things. Small beach to the right, but if you go further to the right much bigger, flatter beach. Unlike may resorts, there were PLENTY of chairs, most hotel guests from the resort don't seem to get down there until about 10 am (when the bars open!). You can do as much or as little as you want. Multiple meal options (food and drinks all included) and what we had was great. The staff is amazing everywhere- at lunch I had ordered something at one restaurant (we were sitting at another), and planned to walk back and get it, the staff found me and brought it to me! There are 3-4 small "carry-out" like restaurants along the beach, pizza, jerk chicken and pork (amazing), burgers, fries, fish sandwiches. There is big lunch buffet on the ground floor of the hotel, partially outside, most hotel guests ate there, it all looked good but seemed much like a ship buffet, so we stayed at the beach eating freshly grilled jerk chicken. Ride back was easy, as a group you decide when you arrive when you want to be picked up to get back on time. (give 60-90 minutes before on-board time so you don't get stressed out). My only regret is that our ship was leaving at 3 pm so only had about 4 hrs there.

Travel Date: March 31, 2025

This was our 2nd visit to this resort what can I say from the start DENIS on reception is amazing went out of his way to give us a sea view room as I was celebrating my 60th birthday. All the staff are so friendly and helpful. The resort is...

This was our 2nd visit to this resort what can I say from the start DENIS on reception is amazing went out of his way to give us a sea view room as I was celebrating my 60th birthday. All the staff are so friendly and helpful. The resort is spotless and the beds in our room were the most comfortable Iv ever slept in the facility’s are amazing food is great. Always good entertainment in the evening we will be returning had such a good time on my birthday we got bk to our room and there was a beautiful cake waiting such a nice surprise

Travel Date: February 28, 2025

We just finished a fantastic 2 week vacation at Hilton Rose Hall! The best part...the staff! We met so many great people, who were very friendly, attentive, and helpful! Special shout out to Audrey, Collin, and Martina at Bar King Frog for taking great care of our cocktail needs...perfect martinis!!!...

We just finished a fantastic 2 week vacation at Hilton Rose Hall! The best part...the staff! We met so many great people, who were very friendly, attentive, and helpful! Special shout out to Audrey, Collin, and Martina at Bar King Frog for taking great care of our cocktail needs...perfect martinis!!! The food was great, with many options...Sylvester makes fantastic omelettes!!! The Jerk Hut had the best jerk chicken and freshly made hot sauce we have had in Jamaica!!! The entire facility was very clean, we had an amazing view of the ocean and golf course from our balcony, the lazy river and pool were awesome! Only issue...you need to get to the pool early if you want an umbrella. The check in / check out procedure was quick and efficient. The staff did a great job of cleaning up the seaweed on the beach. There was a warning about sea urchins, so water shoes are recommended. We would not hesitate to stay here again, or recommend it!

Travel Date: February 28, 2025

-We were switched over here from Jewel Paradise Cove, which was an adults only resort. This resort was family friendly, which did not turn out as bad as we thought. The food was very average, but what you would expect at an all inclusive. The beds were very comfortable, but...

-We were switched over here from Jewel Paradise Cove, which was an adults only resort. This resort was family friendly, which did not turn out as bad as we thought. The food was very average, but what you would expect at an all inclusive. The beds were very comfortable, but the rooms did need a facelift. -The biggest complaint was we paid for butler service at JPC and when we were switched over to Hilton, I received an email stating we would also get that included at Hilton. That did not happen even though we already paid for the service and we did not get a refund for that. Also, you apparently do not get Hilton points for staying at this resort. -The staff was very friendly and helpful. -If we were coming back with our kids, we would think about booking here again, but if with adults only, we would choose somewhere else.

Travel Date: February 28, 2025

For the price this place is horrible. The restaurant staff are slow and couldn’t give a “F”. Like to chill to TV in the evenings but the service never worked, maintenance couldn’t fix it and the front counter staff are the only help and were useless. Kept saying it is...

For the price this place is horrible. The restaurant staff are slow and couldn’t give a “F”. Like to chill to TV in the evenings but the service never worked, maintenance couldn’t fix it and the front counter staff are the only help and were useless. Kept saying it is an IT issue “but IT is gone for the day”. Dirty cats everywhere and beach is horrible. Would never dream of coming back to this place. No smoking rules but a dude was literally standing at the bar smoking a cigar. Ridiculous!

Travel Date: February 28, 2025

Beautiful resort. If you go make sure to get a butler to maximize your experience. If you get a butler ask for Alphonso. He really hustles to make your experience great! My only wish there were more restaurant selections. The restaurants have really good Jamaican cuisine and other delicacies.

Travel Date: February 28, 2025

After transferring as PLAYA Sold Jewel In Runaway Bay. we chose Hilton Rose Hall. I Stayed here 23 years ago, and it was a very nice stay this time. Though this was not "adult only" as we have done now for several years, Rose Hall provided a great week. There...

After transferring as PLAYA Sold Jewel In Runaway Bay. we chose Hilton Rose Hall. I Stayed here 23 years ago, and it was a very nice stay this time. Though this was not "adult only" as we have done now for several years, Rose Hall provided a great week. There were mostly families with smaller children, as it's school time. The Buffets are amazing, and 3 Palms offers a delicious meal as well. Service & staff were great, especially Shy-Ann who was assigned as our personal concierge to make sure everything went smoothly. The large beach is very quiet, pool area was enjoyable, and the property was well maintained. Drinks were plenty and service was fast and constant. This is a very nice affordable Hotel with great food, nice beach areas and plenty of good entertainment from both the day staff and the nightly shows.

Travel Date: February 28, 2025

Our stay was amazing! We loved the main pool, the restaurants, the service, and the staff! Our butlers, Daneila and Francine, made our stay top notch! They went out of their way to make us feel special. I would definitely go back to this resort!