Hideaway At Royalton Negril

Travel Date: February 28, 2025

My husband and I stayed 7 nights at the Hideaway and we had a very enjoyable stay. Our room was spacious and nice, and the staff was very friendly. However, there are several things, both pro and con, that I will point out for those considering a visit. First of...

My husband and I stayed 7 nights at the Hideaway and we had a very enjoyable stay. Our room was spacious and nice, and the staff was very friendly. However, there are several things, both pro and con, that I will point out for those considering a visit. First of all, this is a Marriott property. For those who are members of Marriott Bonvoy, be sure to search for/ask to meet the Bonvoy team. They are Kimone, Kendra, Chad and Valerie, who are very nice and very helpful. You can be in contact with them through What's App, and they will help you navigate the resort and many times help make meal reservations. Speaking of Marriott, the site mentioned that there was a 10% discount in the gift shop for Bonvoy members, but when we inquired we were told that there was no such discount. This should probably be clarified by the resort. As for meals, the food everywhere was good and some very good, but I wouldn't say exceptional. The buffet had copious amounts of food, and we enjoyed all of the restaurants on the property where we ate. The restaurants open at 6 pm and close at 10 pm. It is a little tricky to make reservations - they are done on the Royalton app. If you need help, there is someone available in front of the entrance to the buffet. It is not easy to always get the restaurant and time you want, but we were told that many times you can show up and they can seat you because of no shows or last minute cancellations. Also, we really enjoyed the Calypso restaurant; however, it was closed on two different evenings while we were there. Be sure to check the restaurant schedule as others 'take turns' being closed too. The schedule is posted in the area in front of the main entrance to the buffet. There is a small outdoor bistro, Ocean Point, which is actually at the Grand Lido next door. It is a very nice place to eat either a leisurely breakfast or dinner. Worth a visit just to have a happy hour drink and watch the sun set, if nothing else. It is just a few minutes walk from the Hideaway. One extra bonus was that there was a grill set up near the Hideaway pool every day, with someone cooking up jerk chicken during lunch hours. This was an appreciated extra perk, and the chicken always tasted great. Since we stayed at the adults only Hideaway, we assumed there would be a little more of a night life. Instead, the bar closed promptly at 10 pm, and everything went dark. That is just a little on the early side. It would also be wonderful if there were a hot tub, and there appears to be plenty of room where one could be installed. I would highly recommend that to be considered by the property. Interestingly, there was more activity and the bars were opened later in the larger property where ironically many families/children stay. I would bring a little more of that later activity to the Hideaway, at the very least for another hour or so. The main Royalton lobby is very nice, where the ice cream shop/coffee bar is located. The coffee is a little better there than what they serve at the buffet. There is also a small gaming spot in the hallway for anyone wishing to play some slots. It is worth noting that there is NO restroom in the main Royalton lobby! This was surprising to me. Most people are arriving from an hour and a half drive from Montego Bay, and this is something that should be much more accessible. Instead, you must walk down the hall across from the sports bar to get to it. Surely, the hotel can locate a restroom a little more conveniently, especially for those newly arrived. There is a very nice spa on the property. My husband and I both scheduled massages, which were very enjoyable. We also took advantage of the indoor hot tub there and the hydrotherapy pool. I would recommend having a service at the spa. Be sure to check the spa desk in front of the buffet entrance for daily specials before booking. The very best part of our trip was the catamaran cruise for snorkeling and trip to Rick's Cafe. It was arranged by Nexus Tours, which has a location off the lobby. It was very reasonable and a LOT of fun, with music and rum punch on board. I would highly recommend doing this while there. We also made our own arrangements to go to Booby Cay, the small island you can see from Ocean View, and it was not as enjoyable. If you want to go, I would probably ask Nexus about it, as they will coordinate it better and it may even include lunch. When we arrived, we were told that the fresh lobster they were grilling was $40, which we had not planned on and for which we didn't have enough money on hand. There was no bargaining on this :) I'm also not sure that we were taken to the best snorkeling spot. I think it might be best to go on a planned excursion if there is interest in doing this. Overall, we had a nice stay at the Royalton and enjoyed our week in the wonderful Jamaican sun.

Travel Date: March 31, 2025

Cool water Aerobics with Kavi it was such fun experience. The instructor was as excellent and fun. I did the exercise with my wife and we both had fun and my wife said she she’ll give the instructor a 10/5 for her loving and kind personality it was really a...

Cool water Aerobics with Kavi it was such fun experience. The instructor was as excellent and fun. I did the exercise with my wife and we both had fun and my wife said she she’ll give the instructor a 10/5 for her loving and kind personality it was really a great work out

Travel Date: March 31, 2025

We just returned from another incredible stay at Hideaway at Royalton Negril, and this was probably our best experience yet! The Diamond Club service was exceptional, and we can’t say enough good things about the amazing staff who made our trip so special. A huge shoutout to Susan and Kemar,...

We just returned from another incredible stay at Hideaway at Royalton Negril, and this was probably our best experience yet! The Diamond Club service was exceptional, and we can’t say enough good things about the amazing staff who made our trip so special. A huge shoutout to Susan and Kemar, our Diamond Club butlers, who were incredibly friendly, responsive, and always went the extra mile to make sure we had everything we needed. Their warmth and attention to detail truly elevated our stay. When we had a small issue on March 4th, Marlene, the night manager, stepped in and handled everything with professionalism and care—her help was greatly appreciated. The pool bar at the Hideaway was one of our favorite spots, thanks to Chana, who makes the most incredible espresso martinis—absolute perfection! Our Culinary Experience dinner was beyond fantastic, thanks to Kevin and Oshane, who delivered impeccable service and a truly memorable meal. Beyond these standouts, we are grateful for the entire staff, who always seemed genuinely pleased to help and delivered service with some beautiful smiles. Their warmth and hospitality keep us coming back time and time again. If you’re looking for a luxurious, relaxing, and welcoming escape in Jamaica, Hideaway at Royalton Negril is the place to be. Can’t wait for our next visit! Thanks to all!

Travel Date: March 31, 2025

I did Yoga and TRX with Kavi, and I must say her personality between both classes are quite unique. Soft and Gentle yoga classes and TRX was really hard, she went all in hardcore personality with a gentle smile with. It’s a great way to start your morning.

Travel Date: March 31, 2025

The honeymoon we could only have dreamt of. The food has been amazing every night at all restaurants and the staff have been so friendly and helpful our whole trip. We went for the diamond club in the hideaway as it was our honeymoon and our butlers (Susan and Kemar)...

The honeymoon we could only have dreamt of. The food has been amazing every night at all restaurants and the staff have been so friendly and helpful our whole trip. We went for the diamond club in the hideaway as it was our honeymoon and our butlers (Susan and Kemar) were absolutely amazing. If we had an issue it was sorted before we knew it and they added some lovely touches to our room along the way which was so kind of them. Our room was incredible. We stayed in a swim up in the diamond club in the hideaway and it was a stunning view every morning with the sunrise and being able to get into the swim up was lovely when it was quite hot in the day. We are English so we are not as used to the tipping culture as people from the US so a word of warning to anyone who is coming, make sure you bring lots of $1 or 100 Jamaican dollar notes. People will tip $1 or $200 jmd for a drink each time they have a drink and about $5 or $1000 jmd for dinner…just make sure you don’t assume all inclusive means you won’t spend in the hotel! Speaking of which…the hotel shop costs an absolute fortune. If you want to snorkel then I’d strongly advise buying one at home unless you want to spend $115 on 2 snorkels! Overall the hotel was 10/10. I would recommend this to anyone who asks. Thank you for making our honeymoon something we could only have dreamt of (especially Susan and Kemar) 🩷

Travel Date: March 31, 2025

We stayed at the hideaway at the end of Feb 2025. Diamond club, swim out room with butler service. Pros - The staff are amazing and very friendly, from the ground workers to the restaurant staff. Dwight and Okeen our butlers absolutely surpassed our expectations, especially never having butler service...

We stayed at the hideaway at the end of Feb 2025. Diamond club, swim out room with butler service. Pros - The staff are amazing and very friendly, from the ground workers to the restaurant staff. Dwight and Okeen our butlers absolutely surpassed our expectations, especially never having butler service on our holidays before. They kept in touch every day, sometimes seeking us out on the beach to make sure we had everything we need. They noticed me drinking a singlemalt and put a very nice bottle in our room. They are a credit to the Royalton. The hide away beach is small and pleasant, you get bar service throughout the day. The pool is nice and swim up bar is well used by the pool goers, we preferred the beach just because its more chill. The vibe team work hard around the resort and have all kinds of games, quizzes, djs for those round the pool. The food has been excellent, from the buffet to the various restaurants around the resort, we tried them all. Booking is easy through your phone app or TV, the butlers also offer to book restaurants for you. My favourite for breakfast was ocean point, lunch was the sports bar and dinner was at Dorado and Zen. Our room got attended to each day, the room was perfect, everything worked, the mini bar was well stocked with what we wanted. Cons Occasionally ran out of various drinks in the afternoon, one day they ran out of beer, though I definitely contributed to the shortage. Was rectified later in the day. They could and should be much stricter with people putting towels out to reserve sunbeds early in the morning and leaving them after they have left. If people didn't reserve and leave towels their would be loads of free beds all day for people to use. Some tips Don't bother booking Excursions before you get to the hotel, the deals are much better on the resort. The lobby bar in the main hotel is quieter and a good place to get a drink in the evening before your or after your dinner. The lobby bar in the hideaway section has the good spirits ! Take loads of 1 dollars, tip the bar and waiting on staff, they work hard and it makes a huge difference. Be aware of the nude beach if you walk along the beach off the resort, my eyes ! Souvenirs much cheaper by the blue huts down the beach but be prepared for some haggling, all friendly enough ! Bob Marleys Miami vices Are the go to cocktails when it's warm ! Special shout out to Wilton! Friendly staff member who seems to have about 20 different jobs. Thank you for a great holiday :)

Travel Date: February 28, 2025

Absolutely stunning place . We stayed for 11 nights and had a swim up room of which was perfect as my mobility isn’t great . Everywhere was easily accessible . Everyone ( except girl on information desk !) was lovely . Couldn’t do enough for you . Special thanks to...

Absolutely stunning place . We stayed for 11 nights and had a swim up room of which was perfect as my mobility isn’t great . Everywhere was easily accessible . Everyone ( except girl on information desk !) was lovely . Couldn’t do enough for you . Special thanks to Kairo from the vibe team for looking out for me . He has a wonderful voice and needs his own spot in the evening . Also special thanks to Chana and Nixon at the pool bar. Fabulous people and always smiling . I have to mention Hot Rod !! Such a nice guy and made us all laugh when he played and sung . Food was fabulous , so much choice . I am vegetarian and there was so much to choose from. There was also a resident Pelican who landed in the pool and apparently this was a regular occurrence ! I would say the swim up room was definitely worth the extra money . I got 2 hours of sunshine in the morning and then the terrace was in the shade but this suited us. Loved everything about this place . Would love to return one day

Travel Date: March 31, 2025

Garrison, Jovi, Kavi, and Alpha lead a top notch fitness program and that’s coming from a AFAA certified group fitness instructor and certified personal trainer. Garrison’s yoga and TRX were invigorating and challenging. Kavis morning yoga was fabulous. Alpha’s bootcamp was super hardcore! Jo is aqua fit and aqua a...

Garrison, Jovi, Kavi, and Alpha lead a top notch fitness program and that’s coming from a AFAA certified group fitness instructor and certified personal trainer. Garrison’s yoga and TRX were invigorating and challenging. Kavis morning yoga was fabulous. Alpha’s bootcamp was super hardcore! Jo is aqua fit and aqua a Zumba was fun! Garrisons aqua fit rocked as well. All equipment was new as well! Are all Royallton fitness this great!?!

Travel Date: February 28, 2025

Only great things to say about this Resort. From the Staff to the Service was impeccable. There was one Staff member that stood out going above Her Job, Nicole D. It wasn't just us she helped out but there was a women not even dinning at Dorado and Nicole seen...

Only great things to say about this Resort. From the Staff to the Service was impeccable. There was one Staff member that stood out going above Her Job, Nicole D. It wasn't just us she helped out but there was a women not even dinning at Dorado and Nicole seen she needed assistance while waiting for a ride and Nicole took a chair from the Restaurant for the women to sit on while waiting for a Golf Cart to pick her up. Can't leave this review without thanking the Manger Fred. Our stay was extended because of the weather back home and the Plane that Flipped on the runway in Toronto. Fred made our extended stay effortless We all had rooms an complete use of the Resorts enmities. I did hear some others horrid stories at different Resorts on how their extended stay was handled. Thankyou Fred and Nicole and the rest of the Staff at the Hideaway Royalton.

Travel Date: March 31, 2025

Kavi was everything !! For our wedding anniversary we did the royal package with a 50 min massage and a 45 min tantric yoga session. We went to sunrise yoga and she told us about it. We felt so connect, sexy, stretched. It was all we could have asked for...

Kavi was everything !! For our wedding anniversary we did the royal package with a 50 min massage and a 45 min tantric yoga session. We went to sunrise yoga and she told us about it. We felt so connect, sexy, stretched. It was all we could have asked for . Do a private session!

Travel Date: March 31, 2025

Great experience for the first time trying yoga, the instructor was terrific she offers modifications and she was gentle. I enjoyed the meditation at the end and the different form of stretching. It was very relaxing and the environment was so soothing.

Travel Date: March 31, 2025

Star fire 🔥 was the best performance. I really enjoyed my husband bday. Bob marley shows and lovesld Tina turner ❤️ foam Party. Hideaway negril. Bamboo rafting. Shout to Butler kemar and Susan. Room decor, hot tubs. I will definitely come back

Travel Date: March 31, 2025

The aquafit session was done by Alpha to was one of the best I've ever done while staying here.. I can say I will be doing more before leaving. I also want to shout out to evonique from the bar, she made sure to take care of us on the...

The aquafit session was done by Alpha to was one of the best I've ever done while staying here.. I can say I will be doing more before leaving. I also want to shout out to evonique from the bar, she made sure to take care of us on the pool deck every single day.