Grand Lido Negril Au-Naturel

Travel Date: February 28, 2025

Our first time to the Grand Lido au Naturel, wont be our last. From the minute Kim check us in, we had a few hiccups with cabanas , everything else was perfect. Condley, Tianna our hosts (don't like the word butler) made sure we had everything and more that we...

Our first time to the Grand Lido au Naturel, wont be our last. From the minute Kim check us in, we had a few hiccups with cabanas , everything else was perfect. Condley, Tianna our hosts (don't like the word butler) made sure we had everything and more that we needed for our 12 Anniversary, dinner on the beach, cabana reserved, making our dinner reservations. They are a great team and work great together and with guests. I will be asking for them next year. Roshane bbq lunch by the pool and food truck after that ,ran out of nachos at the food truck gave me nacho french fries instead MMMMMM. Conrad, TJ beach service was excellent made sure our cooler was full at the cabana, brought lunch, with many different styles of jerk chicken/pork. Syrena also beach service so pleasant walking through the sand and the heat. Justin the Royalton Manager very personable shared some life experiences, we all go through, my husband still keeps in contact with him. Thank you everyone who made our 12 Anniversary extra special, that we've decided to go back next year for lucky 13. Ciao for now N&T

Travel Date: March 31, 2025

Garrison was an inspiration to my holiday he kept me going to the gym and I enjoyed his boot camp was very challenging but brilliant i enjoyed his positive attitude and he encouraged me to do more than i expected . I improved my fitness on my holiday

Travel Date: March 31, 2025

Great water aerobics class with Kavi she made it fun I'm almost 70 and I didn't find it too hard.. she woke me up a little. I had some back pain and she helped me to release the pressure great work out once again and I recommended her class to...

Great water aerobics class with Kavi she made it fun I'm almost 70 and I didn't find it too hard.. she woke me up a little. I had some back pain and she helped me to release the pressure great work out once again and I recommended her class to everyone she is very patient

Travel Date: February 28, 2025

Kavi is a beautiful lady very knowledgeable and really a Gem to this gym. I’ve trained in many places and I found her to be one of the best trainers able to handle my medical conditions and strengthen my body. I like that she’s passionate about helping people get better...

Kavi is a beautiful lady very knowledgeable and really a Gem to this gym. I’ve trained in many places and I found her to be one of the best trainers able to handle my medical conditions and strengthen my body. I like that she’s passionate about helping people get better and I’m happy to have found her. She did an amazing job and I’m a retired doctor after 45 years you are lucky to have her. If you have any problems and need therapy book Kavi at the gym

Travel Date: January 31, 2025

Visited Grand Lido in Jan 25 and Sep 24. Both times an exceptional experience. The our personal butler Michelle was exceptional and handled any request from making nightly dinner reservations, filling refrigerator with any liquor requested, obtaining transportation for our trip to airport and taking care of anything and everything...

Visited Grand Lido in Jan 25 and Sep 24. Both times an exceptional experience. The our personal butler Michelle was exceptional and handled any request from making nightly dinner reservations, filling refrigerator with any liquor requested, obtaining transportation for our trip to airport and taking care of anything and everything we requested!! She was excellent. Also, Michael Bennett who was our Bartender at the restaurant in the Grand Lido was beyond great. His personality and drink knowledge was exceptional. He also kept the guests at the bar fully involved in conversation and fun. He made our nightly visit to the bar a fun and entertaining night. The grand Lido part of the Royalton group gave you access to over 10 restaurants, 5 or 6 swimming pools with full bars and multiple beaches to choose from. Everything from food to drink is included. No matter where you go in the resort everything is included in your price.

Travel Date: January 31, 2025

We spent 17 wonderful nights at the resort. It was our third visit to the new GLN but the first since covid. Simone of the vibe team and Kirk both by the pool make sure everyone has a great time and help facilitate the guests meeting and forming friendships. Our...

We spent 17 wonderful nights at the resort. It was our third visit to the new GLN but the first since covid. Simone of the vibe team and Kirk both by the pool make sure everyone has a great time and help facilitate the guests meeting and forming friendships. Our butlers Michelle and Romain made sure all of our needs were taken care of. Kimika and Clithy in the sales office and at the front desk were helpful to us in making our reservation and Kimika again helped us extend our stay. In other words all staff go out of their way insuring guests enjoy themselves immensely. Loved long walks on the beach in the morning, great breakfast at the point or buffet and great days by the pool and beach. and dinners at one of the half dozen or so restaurants. Will definitely plan another trip there soon

Travel Date: February 28, 2025

We arrived late due to Sunwing delays! Not the resorts fault just a fact. So we were checked in by the night staff it was handled very well. We were given the new key cards which are an electronic key on your wrist, the best idea ever!! We were given...

We arrived late due to Sunwing delays! Not the resorts fault just a fact. So we were checked in by the night staff it was handled very well. We were given the new key cards which are an electronic key on your wrist, the best idea ever!! We were given a room on the second floor and our butler took us up we had two butler’s (I should apologize to them as we really didn’t use there services ) he explained how everything worked and left us alone. The room was very clean and nice it had a large tub and a two headed rain shower, with a king sized bed. They filled the mini fridge every day and not with just one of everything,they put two or three of the things you were drinking! I was very happy our view was of the sunset every night from our balcony. The only thing that was a nuisance was that it seemed like whenever we were getting ready to go out at night the ladies would come and want to do the turn down service. The buffet here is excellent! They have an adults buffet and a children’s buffet so you can eat in peace. The food was very good, we found there was lots of variety. The food truck has great burgers and patties. We did not eat at any of the other restaurants so l can not comment on them. I found the coffee shop made great coffee. It is on the second floor in the lobby it would be great if it was on the ground floor with everything else or they had two places. The bars are hit and miss it took us awhile to find something that the bartender made that tasted right. They ran out of tomatoe juice for three days and couldn’t make Bloody Mary’s. The beaches at this resort are not very large, more like coves. There are lots of chairs and shade. The weather is beautiful, water warm and blue. I would definitely recommend this resort, with the use of the whole area it’s worth it. We would go back here for sure.

Travel Date: January 31, 2025

There were so many great things about our December stay at the Grand Lido! It all starts with the people…the fellow guests were amazing…from the Sonny couple to the Bridgett duo to Roger and his lovely bride and the Frenchy’s. These were fantastic and authentic people. The staff was WONDERFUL!...

There were so many great things about our December stay at the Grand Lido! It all starts with the people…the fellow guests were amazing…from the Sonny couple to the Bridgett duo to Roger and his lovely bride and the Frenchy’s. These were fantastic and authentic people. The staff was WONDERFUL! Dagria on the grill, Simone and Captain Kirk with the hype, Peaches and Antionette with the drinks, Nashera is one we won’t forget, Shaneka the sales queen, and the massaging spa duo of Chrisann and Shaunakay all were just great, attentive, and amazing at taking care of us! Tiana (she is the BEST!) our butler made us feel soo welcome…and took care of anything we needed. All these people have a ton of heart and we not only felt like the most important people in the world…we felt loved! This was our 1st time Au Natural…we were apprehensive…however on day 2 we went to the Lido no swimsuits allowed pools…it was PHENOMENAL! It was FREEING!! It felt LIBERATING!! It really felt very natural! All the aforementioned people made it feel safe, fun, and just a little sexy! (If it’s your 1st time, it definitely was not sexual!) The food in a couple of the restaurants was great! Ocean Pointe, Dorado’s, and the Buffett were the best! Why this was nearly a 4 star review…the property needs to revisit the AC in the rooms, having a more robust mini bar and more high end items at the main bars (including in Lido), the restaurants and room service were definitely hit and miss…to me that is their biggest opportunity. Yes, some parts of the rooms, pools, facility, could be spruced up! In support of the 5 Star review…it was AMAZING celebrating my loves 51st birthday! p.s. please finish the Lido Jerk Hut rebuild…and open it with more lobster!) See you soon…Stephen and Michelle

Travel Date: January 31, 2025

They could really use a shower by the pool, a lot of sand gets tracked in the pool. It would be nice to see a dock with stairs going into the ocean now you have to climb down stairs along the wall . Simone the activity person is the best,...

They could really use a shower by the pool, a lot of sand gets tracked in the pool. It would be nice to see a dock with stairs going into the ocean now you have to climb down stairs along the wall . Simone the activity person is the best, she keeps it active and Kirk is great, you never have an empty glass with him around. Kirk is also good entertainment . The only negative is that you need to pay a cab to get there from the airport. Food, drinks and people are great

Travel Date: January 31, 2025

Jamaica was the place for me and my friends to have fun and i want to highlight the water aqua class that the instrutor jovie did at the pool and my eyes was fill with fun by the vibe team as well they are good the bartenders are very good...

Jamaica was the place for me and my friends to have fun and i want to highlight the water aqua class that the instrutor jovie did at the pool and my eyes was fill with fun by the vibe team as well they are good the bartenders are very good at there mixing as well keep it up guys.

Travel Date: December 31, 2024

The Grand Lido is part of the Royalton luxury resort along with the neighboring Hideaway resort (adults only). My husband and I spent Christmas Eve through NY at the Grand Lido. We should have known there would be issues because we tried numerous times prior to the trip to contact...

The Grand Lido is part of the Royalton luxury resort along with the neighboring Hideaway resort (adults only). My husband and I spent Christmas Eve through NY at the Grand Lido. We should have known there would be issues because we tried numerous times prior to the trip to contact the Lido with questions. They either never answered the phone, never responded to the emails sent via the website, or we were connected to one of the other Royalton hotels and they could not transfer me to the Lido. The property advertises itself as a ‘luxury resort “ but it truly is not. My husband and I stayed at the Grand Lido 2xs in the 90s when it was owned by Super Clubs and it was truly a luxury hotel then. Our ‘luxury” room was shabby and beat up. For a 7 yr old resort the furniture, closet door & toilet area door (water closet) were all scarred and in poor shape. The towels are rough and thin like from a motel. The water closet door did not close properly and looked like the lock had been pried open. Parts of the mirror were spotted and discolored. The walls were patched up, water stains on the ceiling and walls, the window curtains did not close all the way (I used a hair clip to close them), and when we arrived the floor was dirty (dirt & hair). I noted the dirty floor on arrival to our butler who had housekeeping “deep” clean it that evening. There was also a roach in our room the first night. We were told (again) they would “deep clean” the room the next day. Housekeeping did not leave us washcloths 7 of the 10 days. Including on our first night. We called reception that first night and were told the washcloths were coming, but they never arrived. We even generously tipped housekeeping everyday, which apparently did not help. On our last full day we had no washcloths, hand towels, or bath mat. Out of the 10 day visit, we had turndown service 2 times. We were told if staff called off, there was no evening service. It’s not just turning down the bed, but refreshing the towels and emptying the trash (only 1 trash basket) after we’ve cleaned up from being at the pool all day. The ceiling over the water closet door started leaking which went on for 2 days. We were told this was due to the a/c pan overflowing. The sliding glass door frame to our balcony was dirty with fingerprints and the shower door stripping was loose, falling off. Changing rooms was not an option, as there were no vacancies. We had 2 butlers who rotated. They were kind, but not efficient. The current practice to communicate with them is What’s App. I don’t use it nor do I want to. So we were told to leave a note in the room for the butler. We met the Lido concierge (never knew there was one) for the first time by day 7 who said she would stop by to check on us, but walked right past us at the pool. The food is at best mediocre as many of the other reviewers have stated. The ‘authentic’ Calypso restaurant food was not impressive and the waitstaff did a poor job. Our server looked and behaved as a 14 year old. The overall service at most of the restaurants was slow and many of the servers are not well informed. However, the salmon at the Dorado restaurant was always well prepared and delicious. The servers at the Dorado Seafood restaurant were the best that we encountered. The steaks and lamb chops were poor quality and tough. There was top shelf liquor at all of the bars, which did not make up for the poor food. We spoke with many other guests who were also disappointed with the food and service at most of the restaurants. NYE at the Ocean Point was a disaster. All diners waited for over an hour for our entrees with only a basket of bread to eat, no appetizers were offered while we waited. Some people complained and walked out while the manager stood at the bar cleaning glasses. There were some staff who tried, but many were clueless or did not care. I asked every morning at the buffet breakfast for a pot of tea and no one understood. Not until my last day after describing in full detail what I wanted was I brought a small ceramic teapot (no lid) so I could brew tea. There was no jam for the toast or pastries, only grape jelly, no peanut butter, for several days there were no english muffins, and the house wines were terrible. You had to purchase the better wines by the bottle at a considerable markup. One day the coffee shop did not have cup lids that properly fit. There were ants in the pastry tray that was in the Lido lobby. Aside from the disappointing NYE dinner, the party afterwards was great. The Hideaway poolside had a DJ and band; with fireworks at midnight. There was a champagne bar for the midnight toast. The Royalton main stage had a family-oriented party with live music and food. The Hideaway pool was not regularly cleaned. Chaise cushions were dirty or missing. The pool staff walked around and joked around with other workers, but did not maintain the pool area. The hideaway pool bar had a daily buffet. One day there were no eating utensils, I asked for a fork and they searched for 10 minutes and brought out an open bag of spoons. The staff acted as though I had asked for the impossible. Only on a few days toward the end of our stay did waitstaff come by the Hideaway pool or the beach to take orders. One morning there were no towels at the towel hut. The attendant who was resting her head on the counter, said they had not been delivered and put her head back down on the counter. There were also representatives walking around the Hideaway grounds to sell membership to the “Diamond Club” properties. When they approach you they appear as a staff member asking about your visit, then they chat you up about membership… this happened to us at least 1/2 dozen times. Halfway through the trip after not finding towels or water in the room, I let the butlers know about our concerns and my regret for having to stay for 10 days. This was reported to management whom my husband and I met with the following morning. We laid out most of our concerns and were told I’ll see what we can do. We stated we wanted nothing in return (upgrade, etc.). We were very clear that we would not return. The manager was kind and empathetic, as she has heard many of these issues before. We were told renovations are planned for this year and next, but that does not solve the poor service or food quality. The manager stated there is a lead housekeeper to check the rooms - along with the butlers, yet the houskeeping issues continued. After our discussion with management, later that day our butlers decorated our bed with roses petals and balloons. We have visited the Caribbean numerous times and stayed in many luxury hotels and resorts. The Grand Lido is not a luxury experience; it was like staying at a mid range hotel with good liquor. Not worth the dollars spent.

Travel Date: December 31, 2024

The Grand Lido is a small section of the overall Royalton resort. The clothing optional area is very limited, including only the pool area. There is no beach per se, only a small area of rocky shoreline accessible only during low tides. The rooms are very nice but this resort...

The Grand Lido is a small section of the overall Royalton resort. The clothing optional area is very limited, including only the pool area. There is no beach per se, only a small area of rocky shoreline accessible only during low tides. The rooms are very nice but this resort is not worth the exorbitant price. The other areas of the resort are available to Grand Lido guests, but there are some rather ridiculous rules. For example, women can wear tank tops to dinner but men cannot—shirts with sleeves only. Also, flip flops are not allowed at dinner—only sandals or close-toed shoes. The resort seems very pretentious and is trying to be higher class than is warranted. There is new management and even the staff do not seem to know the various rules. The staff seem uptight and very stressed, as if somebody is looking over their shoulder watching for them to screw up. If you want a much better and freer experience, book Hedonism II right down the road. It is less expensive and a whole lot more fun, since it is clothing optional everywhere but the dining room and reception area.

Travel Date: December 31, 2024

We visited back in Sept. 2022, you can read my review from then. We stayed Dec 6-13 2024. Over all the Grand Lido is very good experience. Suites are still very nice, starting to show some wear & tear, Room 9212. The bed is probably the most comfortable bed I...

We visited back in Sept. 2022, you can read my review from then. We stayed Dec 6-13 2024. Over all the Grand Lido is very good experience. Suites are still very nice, starting to show some wear & tear, Room 9212. The bed is probably the most comfortable bed I have slept on at any hotel or resort. Outside of GL building and pool area needs work. I thinks some of its from recent storms, the building is cosmetic, pool decking needs replaceing for sure, its down right dangerous. Hot tub did not work for the first 3 days, oddly it was not working properly 2+ years ago. Staff members still some of the same great faces Simone, Capt Kirk, Sheneaqua, Peaches all do thier best to make sure your stay is good; Thank You All! Lunches at the pool grill are good. A little inconsistant on selections. Management should think of adding some things like a salad bar and a special of the day. The Au-Natural experience is wonderful. Other guest are very friendly and easy to get to know. I always say nudist are the friendliest, no hang ups and no judging, all age groups. Now for a few cons. Once you leave the Grand Lido and you must for breakfast or dinner, this is where it falls down for us on the Royalton side. Not 1 indoor restaurant had the AC working, the higher end Dorado had pedistal fans all over. Is this budget cuts to save electricity? If you order a bottle of wine off thier limited wine list, be prepared to wait 30+ mins, the bottles are kept in a centrl location and they have to call and order it to be sent to the restaurant, very odd. Restaurants are very hit or miss as for quality and what is on the menu but don’t have it. Maybe the app is great and entree falls very short or vice versa. Ocean point breakfast, we used to love was horrible, ICE COLD over cooked scrambled eggs, ice cold under cooked toast, no english muffins, no ham even though all on the menu. Be prepared it a 1hr minimum to have a basic breakfast. Diner at Ocean Point tasted good, but again not hot. Grazzi pasta was way over cooked but yet the differant sauces we had were excellent. Mangement please fix the SEWER smell outside of Grazzi, and its not fron the seaweed on the beach. Calypso was a huge disappointment, last trip it was a highlight of the trip. My wifes fish was ice cold to the touch inside. My ox tail stew, was luke warm and nothing but bones and a few veggies, no meat. We left our server a tip and left the entrees on the table and went to the buffet. Buffet had many choices, we did a lunch and dinner there, overall good for a buffet. Staff and servers in the resturuants were all great. Hostess need improvement (less attitude) and need to learn how to react to tabe request etc. Room Service is extreamly limted comapred to what it was, this was a disappointment. Bars are still poorly stocked or replenished, Even at Grand Lido pool or Dimond club lounges. If you are looking for top shelf brands they are far and few. The excues on our 2022 stay was they were still experiencing supply chain issues related to covid. What is managements excuse now? More budget cuts? Sad that 2+ years later still food & beverage challenges. One are that they do not cut the budget is the grounds. The landscaping and overall cleanliness is SPECTACULAR, kudos to the manger of this dept.; Maybe help out the food and beverage manger! Our butlers Michellle and Romaine, thanks for your great service and all your help! Will we return? Yes Probably? Will we run back? Probably Not. Will watch reviews to see if things improve. If management would like more details or pictures on problems, please email me. You have my room# and dates stayed so you have my info. Start listening to your reviews, many others like mine. If anyone has a specific question, feel free to message me here. Russ & Penn