Grand Hotel Minerva

What a wonderful hotel! From the moment we stepped in to the beautiful foyer we were blown away. No sooner had we checked in we were told we had been upgraded to a suite! The room was amazing and the view over the Piazza was spectacular and we could see...

What a wonderful hotel! From the moment we stepped in to the beautiful foyer we were blown away. No sooner had we checked in we were told we had been upgraded to a suite! The room was amazing and the view over the Piazza was spectacular and we could see the Duomo from our window. The service was second to none and all staff were extremely attentive without being intrusive. The view from the roof top terrace, which has a pool open from March, was breathtaking! The breakfast was sumptuous and so much choice of hot and cold and also catered for those who are gluten intolerant. The house keeping could not be faulted, the staff worked tirelessly to keep our room spotless and even readied the room for our arrival after our evening out. The location was superb as all the main attractions were easily within walking distance as were the many restaurants. We cannot praise this hotel highly enough!

Had a great stay in a suite with a great view of the Santa Margarita Novella square and basilica. Good coffee in your room with free bottled water replenished daily. The breakfast each morning was a buffet with some items to order. The restaurant serves good food with a great...

Had a great stay in a suite with a great view of the Santa Margarita Novella square and basilica. Good coffee in your room with free bottled water replenished daily. The breakfast each morning was a buffet with some items to order. The restaurant serves good food with a great view of the plaza. And you must go to the roof to see the pool area with a view of Florence and the Duomo. We were up there on a Sunday morning with all the church bells going off which was magical.

Called into the hotel this evening after a quick search for the best rooftop bars in Florence . Here for one evening during our honeymoon trip to Italy . The receptionist was unfriendly , dismissive and unhelpful . She asked if we had a reservation and immediately stated that they...

Called into the hotel this evening after a quick search for the best rooftop bars in Florence . Here for one evening during our honeymoon trip to Italy . The receptionist was unfriendly , dismissive and unhelpful . She asked if we had a reservation and immediately stated that they were full, I explained that it was our honeymoon and we were only looking for one drink to complete our evening . She was dismissive and made absolutely no effort to accommodate us. I asked for help with finding an alternate rooftop bar to which she replied “ no we cannot recommend anywhere else” Such a disappointing end to what had been a perfect night of great food and hospitality in the wonderful city of Florence We would have expected more . First impressions are lasting .

What a great hotel. The location is excellent, within walking distance of most attractions. The staff were extremely attentive and booked restaurants for us, arranged a taxi to the airport and allowed an extended check out (without cost). The room was spacious and clean and breakfast was a pleasant experience....

What a great hotel. The location is excellent, within walking distance of most attractions. The staff were extremely attentive and booked restaurants for us, arranged a taxi to the airport and allowed an extended check out (without cost). The room was spacious and clean and breakfast was a pleasant experience. Highly recommended,

The Hotel Minerva is clean and in a good location, but the service is poor, and the rooms are small- the hotel is costly for what they offer - the initial room allocated was tiny, with a noisy AC and close to a service lift. There is no complimentary water,...

The Hotel Minerva is clean and in a good location, but the service is poor, and the rooms are small- the hotel is costly for what they offer - the initial room allocated was tiny, with a noisy AC and close to a service lift. There is no complimentary water, coffee, or tea, and the bath amenities are cheap with a strong smell of químicals. The hotel advertises sun loungers through the pictures, but there are only a bunch of chairs and tables, making it difficult to relax around the pool.

My husbund and I chose this hotel for a short staycation (we live in Northern Tuscany) to celebrate our wedding annyversary. We couldn't have made a better choice. We expected spotless cleanliness and great decor and we were fully right in our expectations. We were surprised by the staff's friendliness:...

My husbund and I chose this hotel for a short staycation (we live in Northern Tuscany) to celebrate our wedding annyversary. We couldn't have made a better choice. We expected spotless cleanliness and great decor and we were fully right in our expectations. We were surprised by the staff's friendliness: attentive but never obtrusive, smiling but respectful. Not easy to say what was the best part of our short stay, but in the end we were both in agreed in rating the dinner the best and least expected part of our experience. Elaborate but not pretentious dishes, strong but balanced tastes from entrées to desserts. The 9 am bath on the rooftop pool, still empty at the time, was the icing on the cake. We were both born in Florence, but we could not take enough of the views form the rooftop. Breakfast was also very good and varied, and, last but not least, the cocktail served on the rooftop we had as an aperitif were great and in the most stunning sunset setting.

First impressions of the front square and hotel wonderful clean and looks welcoming . Staff were very attentive and nothing to much trouble, great easy check in , room wasn’t ready but they looked after luggage took mobile number and called when ready , room was at the rear of...

First impressions of the front square and hotel wonderful clean and looks welcoming . Staff were very attentive and nothing to much trouble, great easy check in , room wasn’t ready but they looked after luggage took mobile number and called when ready , room was at the rear of the hotel which I was pleased about as square was quite noisy , room was extremely clean bed comfortable however room a breakfast little small in size , only English tv Chanel’s we could find was the news so didn’t really watch the tv , my only complaint there was no kettle or tea coffee milk facilities, we did ask for a kettle which was provided however every time we needed tea bags and milk we had to ask at bar which wasn’t a problem for most of the bar staff , only one bar man said I may charge! Breakfast buffet plenty full , lots of choices fresh but be aware if you order off a la carte menu you do get charged , also for bottled water to take with you . 24 hour reception so check out was early and simple , all in all great hotel great location

No need for me to repeat everything in all the other glowing reviews. But have to say this place was fabulous. Great staff, great room, great breakfast, great location. Just to be picky - room aircon was ineffective, housekeeping failed to replace the coffee capsules in our room and they...

No need for me to repeat everything in all the other glowing reviews. But have to say this place was fabulous. Great staff, great room, great breakfast, great location. Just to be picky - room aircon was ineffective, housekeeping failed to replace the coffee capsules in our room and they provided no milk. That’s it! We had 4 wonderful days there. Highly recommended.