Four Seasons Resort Maui at Wailea

This was our first time in Maui and our first time in a Four Seasons. The Four Seasons Maui in Wailea made this trip unforgettable and perfect in every way! The staff were nothing but friendly, welcoming, and tentative. The rooms and grounds were spotless and beautiful. The food at Spago and Duo were nothing less than 5 stars. I liked that we could communicate with hotel staff via the tablet in the room or through the App. This was the first resort that we stayed at that offered endless water bottles and also provided refillable bottles for the built in bottle fillers throughout the resort. I can see why celebrates have stayed here; the resort was nothing but perfect!

Our stay at the FS Maui was everything we could have asked for. Started off on a great note when we were able to be upgraded from our Mountainside room to a Garden View room and then when we were offered a Garden View Suite at a very minor cost - which we took and was well worth it with ocean views to watch the whales from our balcony. Duo, Ferraro, and the Lobby Lounge were great. We had breakfast included everyday through Chase travel which was a great way to start the day. The Spa and Gym were better than expected given they were redoing their primary facilities. The adult pool bar was awesome for lunch. The whole process of getting seats for the adult pool is a personal decision if you deem it worth it when there is a breathtaking beach steps away. All of the staff was extremely kind and made sure you never wanted to go home. This was a splurge for us and can’t reiterate enough that it was a trip of a lifetime and will have us counting down the days until we can go back to Maui.

We traveled half way around the world to return to the Four Seasons Maui, and upon arriving felt as if the travel was nothing at all. We arrived very early but still received the warmest welcome, with leis and welcome drinks. Sincere aloha here is just the beginning. Many even luxury hotels have limited their concierge assistance, not here. Management has invested tremendous resources into the care of their team and guests. There is a full Clefs d’Or team ready to give you the keys to the island, and they did. They booked us on an incredible complimentary outrigger tour . It left directly from the hotel beach and we headed out as though invited to a whale family reunion they were so close, and returned just in time to greet the sun as it was rising over Haleakala. It was a once in a lifetime experience. This is available to all guests complimentary. The concierge also helped us book a private guided kayak tour, also from the beach in front of the hotel, which was fantastic, but not as good as the outrigger tour. We’ve dined at all the restaurants, all very good, but Ferraro’s was our favorite. If anything the dishes and service are better than they have ever been. My family loves sushi and we enjoyed two amazing dinners at KOMO, the Four Seasons new sushi restaurant. If you are going within the next six months and are worried about renovations, don’t. I worried and looked at other options and am so glad we chose the Four Seasons. They overstated the disruption and did an incredible job with offering guests an enormous outside but shaded gym, with an incredible selection of equipment and weights and cardio equipment. If you remember the size of the old gym, even including the outside space, the new temporary gym is at least three times that size. They also added two cold plunge pools, and a sauna, and many many of those new infrared face masks for complimentary use. It was incredible and only outshone in experience by the skill of my therapist, Francois. We sleep well at Four Seasons, and I don’t know why but never better than in Maui. Till we return we will dream of the memories we made there as a family. Mahalo Four Seasons Maui!

As parents of two young kids, we don’t expect true vacations, only "trips" so to speak. However, the Four Seasons in Wailea allowed us to truly relax and be pampered for once. Booked with a FS Preferred Partner. Upon arrival we were upgraded to an ocean view room which was large, modern, and exceptionally clean. Loved the room's background music! There were delightful welcome amenities for adults (champagne, sweet treats) and kids (stuffed animals, their names spelled out in bath sponges, kid-sizes robes and flip flops, beach hats). A very stylish beach bag (you can purchase!) and nice complementary water bottles were also found. Breakfast buffet at Duo is impressive and kids under 5 are free. We went to the pool and beach each day and had no trouble finding seats, including complementary poolside cabanas, so long as we arrived between 8-9am. Pool attendant Tiffany helped us out and made sure that folks were not out saving seats at 6am (something we've experienced widely at other properties - thank you, Tiffany!). Ka'imiloa gave our girls tokens for free shave ice from the beach cafe, much appreciated! Brandon helped us poolside on multiple days and was super attentive, food and drinks all great and keiki menu was appealing and reasonably priced. We rented the snorkel equipment available on property ($40 for 24hrs) and saw multiple sea turtles and amazing fish in the ocean right in front of the hotel, no need to go on an excursion which is hard with young kids. The waterfall kids pool is not as exciting as some others in the area (no big slides, etc) but there is a small slide and a shallow tot area that worked great for us. You'll also see kids at the main pool and hot tub (pool depth is about 3.5ft in a lot of areas), and the pools are a great temperature. Pool toys are available for purchase though you'll find better prices elsewhere. I went to the adult pool one day and it was amazing! We'll have to try that next time, sans kids. We got a sitter and tried Spago and Ferraro's, both excellent. We really appreciated server Nick, who was very attentive and gave great recs. Finally, the pop-up speakeasy Oto (room 380) was really cool for post-dinner drinks, love that concept and our bartender was amazing. Overall, this is one of our favorite resort stays, and we've been to other luxury properties including other FS. Not a single hiccup, and every staff member giving it their all for the guests. Worth every penny. We will be back, can’t wait to try the kids club!

We were fortunate enough to spend four nights at this fabulous hotel. The location cannot be beat. It has a wonderful beach and pools to enjoy. The service is top notch, with servers who are not intrusive but are there for your every need. We were lucky to have a lovely suite with a beautiful view of the ocean. We also took advantage of having a wonderful brunch buffet each morning. It is very pricy but worth it. If you are planning a trip to Maui, The Four Seasons should be your top choice.

One of my absolute favorite places in my entire world I've ever been. The serenity pool is absolutely amazin. The kids for all seasons kids club but it's spectacular with Mrs. Liz. One of my favorite restaurants in Maui is on site at Ferraro's Italian overlooking the beach. This entire resort is immaculate top to bottom inside and out. The management and staff do an incredible job at making everyone feels special. They always know you by name and are willing to help and assist. Beautiful cabanas, one of the best spas I've ever been to. I can't say enough good things about this place and Mr. Muzica and his staff. From the moment you arrive you will be treated like royalty. So many activities in one of the most beautiful beaches on Maui. Highly recommend for families for adults. You cannot go wrong with four seasons Maui. Absolute exceptional in every facet. ⭐⭐⭐⭐⭐

We stayed at the Four Seasons Maui because it was the hotel featured in Season 1 of White Lotus and we were able to go on the White Lotus tour by Tracy. If you’re a fan, the tour is a must-do—it provides an insider look at filming during Covid, behind-the-scenes details, and shows where the main scenes were shot (top of the staircase, lobby bar, Ferraro for bar and restaurant scenes, the adult and fountain pools, and the left-side beach). Note: the tour may end by the end of the year due to HBO licensing. Our four-night stay started a bit bumpy. Check-in at 2:45 pm had a 10-person line reminiscent of Las Vegas hotels, and our room wasn’t ready until about 3:15 pm. However, the hotel quickly smoothed things over: we received a credit for the delay, along with a bottle of champagne and a rose for our anniversary, which was a very thoughtful touch. Room: Room 620 had a large living area, open bedroom, and a balcony with a couch, chair, and table. The view overlooked a large grassy area, with the ocean and sunset in the distance. The bathroom had a double sink, bathtub, shower, and toilet in a separate room, and a lighted make-up mirror plus a six-drawer dresser that was very convenient for toiletries. Outside the bathroom was a bar area with a Nespresso coffee maker, tea kettle, and refrigerator. Four aluminum bottles of Four Seasons water were provided (refillable at hotel water stations), and the turn-down service included smaller bottles by the bed. Slippers were provided but only in Large and Small sizes, so they didn’t fit medium-sized feet. Robes were hung in the bathroom. Pools & Beach: There are three main pools: 1. Fountain/family pool with two hot tubs 2. Smaller Waterfall pool 3. Adult pool with swim-up bar, infinity edge, and hot tub Cabanas are available for reservation—adult pool cabanas are $1,000, and reserving some chairs is $100. Lounge chairs open at 7:00 am, and we were able to secure chairs at 7:30 - 7:40 am. Otherwise, there’s a waitlist or beach option. The beach area is a good size with umbrellas available for free. Activities & Cultural Events: - Saturday/Sunday: Fire Knife Dancer at 6:30 pm - Monday: Behind the Scenes of Hula (6:30–8:30 pm) with Hālau o Ka Hanu Lehua, one of Hawaii’s top hula groups Daily participatory classes: Lei Making (9 am), Coconut Frond Weaving (11 am), and Hula (1 pm in the lobby) Outrigger Canoe paddling (early reservation required). Other activities included yoga and pickleball. Service & Special Touches: The staff made our anniversary stay special: the manager from Duo visited us during breakfast, and Nick, our waiter at Ferraro’s, went above and beyond with happy anniversary wishes and a special dessert. The post-check-in champagne and rose were a lovely gesture. Departure: We had a late 11:00 pm flight, and the hotel accommodated us with late check-out and access to the Aloha Hospitality Suite, which included showers, lockers, and a lounge area with coffee, Nespresso, and TV. Things I Loved: - The White Lotus tour by Tracy. He has inside knowledge since he was onsite for the entire filming. - "Behind the Scenes of Hula" on the pa. I loved it was authentic hula and not just made for tourist entertainment. - The hula class and Candy, the instructor - The Aloha hospitality suite for a shower and place to change before catching a plane - The staff - everyone was genuinely helpful and gracious - The free transportation to the Shops at Wailea - more convenient than using our car - The extra personal touches for our anniversary - The insulated water pitcher at the Adult pool for cold water all day Areas for improvement: - More free chairs and umbrellas. It would be nice to have a leisurely breakfast and not worry whether you can get chair - More staff for check-in - More Outrigger Canoe openings Overall, despite the initial check-in hiccup, the Four Seasons Maui delivered an exceptional stay with spacious, well-appointed rooms, attentive staff, beautiful pools, and immersive cultural experiences. Perfect for both White Lotus fans and anyone seeking a luxurious, relaxing Hawaiian escape.

The hospitality by the staff was amazing! We ate at the Duo restaurant for breakfast and had Lynn and she was so amazing with our 20 month old. She was so kind and accommodating. She felt like a family member! We also had dinner at the Duo and had Ron as our server and he was simply amazing. Very accommodating and warm spirited. I also met Joshua at the front desk and he was welcoming when we first checked in. Overall, the restaurant options were great - lots to choose from. I loved the look of the lobby and the staff all seemed nice. There were plenty of pools to choose from and I loved the short walk to the beach. The only reason why I didn’t give it five stars was because their rooms were a bit dated. Four Season Hotels are known to have immaculate guest rooms. However, I noticed a stain on the carpet and sofa and the bed frame showed some wear and tear. Also, there was construction going on at the time of our stay. The gym was in a white tent and you could hear the construction noise during the day. So overall: amazing staff, dated rooms.

It's hard to believe there are any bad reviews for this resort. The problem areas are minor and the overall experience is just magical. The best resort we have ever stayed at and will probably ever stay at. The staff were so pleasant and accommodating. The amenities are beautiful. The view is like a painting. Front Desk/Check In - We arrived the day after Thanksgiving and the resort was very crowded. The crowds subsided a few days after. We had a problem with our original room and Bernadette went out of her way to get us a new assignment. We had to move the following day but it was well worth it. Management followed up with a call to ensure we liked our new room which was a great touch. Pool Areas - We were at the adult pool primarily. It's true that you have to get there early to get your preferred seating. Depends on how busy the resort is. We were there at 6:45am each day. One day there was 10 people ahead of me, most days only about 3. There were still chairs around 10:00am so if you don't care where you sit you may be OK. You check in with the attendant, they register you for those chairs and you can leave for a short period of time but can't abuse the privilege and be gone for hours. One day we had a one hour outrigger tour and we told the attendant who said no problem. Alex is the pool attendant at the adult pool and he was great. There are complimentary cabanas in the other pool areas, but most are paid. The sanctuaries seem to be all paid...at least $400 per day. There are plenty of spots for amazing views throughout the resort that require no additional payment. Shout out to Rowena who was the sweet lady who provided us with complimentary homemade treats every day. She always addressed us by name. All the servers and attendants at the adult pool were exceptional. Dining - We dined at Ferraros -great service, food was OK. Very expensive. The lobby bar was a great for a light meal and drink. The pool bar food was delicious and reasonably priced. We at lunch at the pool every day. Did not try Duo or Spago. Monkeypod is a great option only one mile from resort. Valet - A free shuttle for a one mile radius is provided. Great option for area restaurants. All the car attendants are so friendly. We took a tour one day and the car attendants offered us water while we waited. Outrigger - The resort offers a complimentary one hour outrigger experience. This would cost $$ if you had to pay another company. It was so pleasant. One of our outrigger guys serenaded us with a ukulele and song. So peaceful. Room - We had an interior oceanview room with a view of the courtyard and some ocean. If you want true oceanview you have to request oceanfront. Some reviews stated the rooms were "dated"... they are not. The rooms were modern, nicely appointed and exceptionally clean. The bathrooms were huge. Nightly turn down service and everything replenished. Some areas for improvement: Beds - the beds were too soft and the pillows very thin. The Four Seasons app allowed us to select the type of mattress we wanted, so not sure if this was accurate because we requested firm. Adult pool fiberglass - the fiberglass around the adult pool was very dirty and obscured the view if you were right behind. This is minor, but I list it only because it's such an easy thing to fix. Thank you Four Seasons for a magical and beautiful stay!