Donati Luxury Tower

A real gem in the middle of Florence. We stayed in the Giotto suite which had beautiful views of the Duomo from both the living room and bedroom. The unit has a second bathroom with a shower which was wonderful. The staff was friendly and helpful. We scheduled drivers to...

A real gem in the middle of Florence. We stayed in the Giotto suite which had beautiful views of the Duomo from both the living room and bedroom. The unit has a second bathroom with a shower which was wonderful. The staff was friendly and helpful. We scheduled drivers to the hotel and to the train station for our trip and both drivers were great. I would definitely stay again.

Customer service was appalling, we were meant to have the Jacuzzi on our terrace which was the main reason for booking the room. Upon arrival we were told we couldn't use it due to the weather being rainy because their electrics aren't safe to be used in the rain! I...

Customer service was appalling, we were meant to have the Jacuzzi on our terrace which was the main reason for booking the room. Upon arrival we were told we couldn't use it due to the weather being rainy because their electrics aren't safe to be used in the rain! I complained and was consistently fobbed off by staff and management. We were never advised before arriving we might not have full use of the facilities and the jacuzzi was the main reason for paying so much for this suite. They will also try to rip you off for any additional services, I asked for a quote for them to arrange a taxi to pick us up from the airport, which they advised would be £100. I just sourced my own taxi and it was £35!, I don't mind a markup but 150% is a joke..

DO NOT BOOK AT THIS HOTEL. NO AIR CONDITIONING FOR ONE NIGHT AND NO HOT WATER FOR THREE NIGHTS IS UNACCEPTABLE ESPECIALLY CONSIDERING HOW MUCH WE PAID. NO MANAGER WAS ON DUTY AND NO ONE EVEN STAFFS THE FRONT DESK BETWEEN 9PM AND 8AM. THEY WRE FIXING MAINTENANCE ISSUES THE...

DO NOT BOOK AT THIS HOTEL. NO AIR CONDITIONING FOR ONE NIGHT AND NO HOT WATER FOR THREE NIGHTS IS UNACCEPTABLE ESPECIALLY CONSIDERING HOW MUCH WE PAID. NO MANAGER WAS ON DUTY AND NO ONE EVEN STAFFS THE FRONT DESK BETWEEN 9PM AND 8AM. THEY WRE FIXING MAINTENANCE ISSUES THE ENTIRE TIME WE WERE THERE THOUGH THEY NEVER GAVE US THE TRUTH OR WE WOULD HAVE MOVED. THEIR ONLY CONCESSION WAS OFFERING FOR US TO SHOWER AT THE MUCH NICER HOTEL BRUNELLESCHI NEXT DOOR. I WOULD NEVER STAY HERE AGAIN AS THERE ARE CLEARLY SERIOUS MAINTENANCE ISSUES THAT CONVERTING TO A HOTEL DID NOT RESOLVE. I’M SO DISAPPOINTED BECAUSE I THOUGHT THIS HOTEL WOULD BE A WINNER BUT I’M EVEN MORE DISAPPOINTED AT THEIR LACK OF PREPAREDNESS FOR OPERATION AND CUSTOMER SERVICE. BUYER BEWARE!

We enjoyed our stay. Everything was first class. Excellent location, beautiful accommodations and the history of the tower was awesome. We spend summers in Italy and Donati Luxury Towers will no doubt be on our short list to stay again! Nash Luxury Approved!

We had an absolutely amazing stay here. The hotel is located on a quiet tucked away alley street (very clean, right next to another major hotel) so there was no noise at night. The room itself was extremely spacious and well appointed. We never heard noise from other guests/rooms or...

We had an absolutely amazing stay here. The hotel is located on a quiet tucked away alley street (very clean, right next to another major hotel) so there was no noise at night. The room itself was extremely spacious and well appointed. We never heard noise from other guests/rooms or the elevator - we slept great every night! Air conditioning worked very well (we are hot sleepers). Nespresso machine was great to have- staff didn’t have any issue bringing us extra pods. I can’t recommend this property enough!

We really enjoyed our stay here. The suites were huge with all the modern touches without taking away from it’s beautiful heritage building. Very clean with nice extras added. The location made it perfect to enjoy everything the Florence has to offer. The valet parking was the perfect touch to...

We really enjoyed our stay here. The suites were huge with all the modern touches without taking away from it’s beautiful heritage building. Very clean with nice extras added. The location made it perfect to enjoy everything the Florence has to offer. The valet parking was the perfect touch to ease the check-in and check-out. We would highly recommend this hotel

The property is centrally located next to the Duomo. Perfect for arriving by train to Florence with about a 15 min walk from the station. It is the area of Florence I prefer to stay for calling back to the hotel to change or rest up. The hotel was quiet...

The property is centrally located next to the Duomo. Perfect for arriving by train to Florence with about a 15 min walk from the station. It is the area of Florence I prefer to stay for calling back to the hotel to change or rest up. The hotel was quiet for being centrally located. The suites are very well finished with great lighting, luxury bathroom, USB ports and such like. We stayed over Easter and got left a little Easter cake one morning. The only downside and it was really only a factor on checking out was that the reception is not regularly manned. We didn’t have anyone around to book us a taxi to the airport or even leave our room keys with. We just ended up leaving them by the desk with monies to cover what we used in the minibar. We had been in and out a couple of times that morning with no one about to arrange check out. This also meant we didn’t get to use the rooftop. If you are travelling at certain times it must not be open and hot tub not in use. I had emailed before and told that it should be open by the time we travel but on the day we arrived we were told that wasn’t the case. If we wanted to see the rooftop we would have to ask at reception and someone would take us up. Easier said than done. I only mention it because it is commented on as a selling point of the rooftop view so you may not have free access throughout your stay. I suppose there are health and safety issues etc. With this exception, the building Is lovely, the rooms are beautiful and the view is amazing. I would stay again and have no issue recommending to others. Ps no breakfast offered at the hotel but so many options in Florence to take advantage of.

This is the best place we could actually book for our stay in Florence. This is a tower that belonged to the family of Dante Alighieri’s wife. Forget about visiting Dante’s house - if there is a place where Dante definitely had been, this is the one! And completely renovated...

This is the best place we could actually book for our stay in Florence. This is a tower that belonged to the family of Dante Alighieri’s wife. Forget about visiting Dante’s house - if there is a place where Dante definitely had been, this is the one! And completely renovated this is a place to die for. Each room has al the most modern amenities and the shower room is the best. I would’ve spent hours under it. We had an amazing service and Andrea went beyond any expectations by escorting us to the rooftop - this is possibly the highest rooftop in Florence after Giotto’s bell tower. Amazing!