Dollywood’s DreamMore Resort & Spa

friendly, accommodating staff, nice pool and common areas, very walkable, many activities available, all facilities were very clean and fairly well maintained room was rather small, hotel is 10 yrs old and showing some age. although the room was clean the colors and decor seemed to be outdated and the...

friendly, accommodating staff, nice pool and common areas, very walkable, many activities available, all facilities were very clean and fairly well maintained room was rather small, hotel is 10 yrs old and showing some age. although the room was clean the colors and decor seemed to be outdated and the bath tub faucet was loose from the wall. we had an off-season discounted rate, the normal rate for this room was far outside our budget. the restaurant was a big disappointment at dinner, breakfast was much better, both are pretty expensive.

We were very disappointed in this "resort" and especially at slightly over $1800 for 4 night stay. Room was very basic with 2 queens beds. A thread bare towel (pictured below) was in our newly cleaned room on day 3. On our second day we noticed that our room was...

We were very disappointed in this "resort" and especially at slightly over $1800 for 4 night stay. Room was very basic with 2 queens beds. A thread bare towel (pictured below) was in our newly cleaned room on day 3. On our second day we noticed that our room was not cleaned at 5pm. The housekeeper was halfway down the hall when we inquired about our room. He stated that they had 8 call ins for the day and asked are you sure you need the room cleaned, we answered yes. He then politely agreed to clean the room. My husband was eager to have the Seafood Buffet in the resort restaurant and was very disappointed in the quality of the buffet of the seafood and other items. This resort and accommodations were not a good value for the price.

The DreamMore is a lovely resort. We have visited nearly every year since it’s opening in 2015. While still a gem in the Smokies, the resort itself is showing the signs of wear. Stained carpet and water stains on the ceiling in our room, also dust stained vents throughout the...

The DreamMore is a lovely resort. We have visited nearly every year since it’s opening in 2015. While still a gem in the Smokies, the resort itself is showing the signs of wear. Stained carpet and water stains on the ceiling in our room, also dust stained vents throughout the resort. The lobby hosts kids crafts with paint, stickers etc and it shows..stained and sticky furniture along with broken springs in booth seating. It’s a shame really, while the resort is kid friendly, the children’s activities should be confined to an easier place to clean as to keep the sparkle on the beautiful lobby areas. The Park has also lost a luster, many many rides, eateries and shows are shuttered even though the guides and staff tell you to visit (we were even issued time savers to a shuttered show).

Our room was amazing with a sitting room and bedroom. We were on floor 6 and could see the Dollywood fireworks from the windows. The decor was twee (Dolly style) but a bit tired and not as clean as it could be. There were coffee splashes on one of the...

Our room was amazing with a sitting room and bedroom. We were on floor 6 and could see the Dollywood fireworks from the windows. The decor was twee (Dolly style) but a bit tired and not as clean as it could be. There were coffee splashes on one of the walls and the inside of a bathroom door handle had a crusty substance stuck to it, for example. The room was hot (it was Christmas time) and the air conditioning was loud - it kept us awake. We had lots of ladybirds and a couple of shield bugs inside the room but couldn't let them out as the windows are sealed. There were signs of wear around the hotel but the pianist, harpist and singers were delightful. Every member of staff at reception, in the shops and around the building, was friendly and pleasant - I would come back again just for the atmosphere created by the people here!

This resort is NOT worth the extra expense! Check-in process unwelcoming; difficult to obtain Dollywood Park info & answers from any staff member re amenities & timing of on-site events; no consistency re military discounts in cafe & shops; poor service when ordering food from DM Pantry; no microwave in...

This resort is NOT worth the extra expense! Check-in process unwelcoming; difficult to obtain Dollywood Park info & answers from any staff member re amenities & timing of on-site events; no consistency re military discounts in cafe & shops; poor service when ordering food from DM Pantry; no microwave in room; limited satellite stations; inconsistent housekeeping schedule; etc...Definitely not a luxury experience!!

Another wonderful time at DreamMore & Dollywood! We took a couple that were friends of ours to see the lights, & DreamMore & Dollywood amazed them & inspired us all over again. What a great way to get into the Christmas Spirit! Everything was so beautiful!

Good: comfortable bed with an attractive room. Innovative restaurant so called family style which means a buffet, but your selections are served at your individual table from a smorgasbord. Free parking a three minute walk away. Otherwise: in the room electric outlets are hard to find. Like Dollywood, items are...

Good: comfortable bed with an attractive room. Innovative restaurant so called family style which means a buffet, but your selections are served at your individual table from a smorgasbord. Free parking a three minute walk away. Otherwise: in the room electric outlets are hard to find. Like Dollywood, items are expensive. Valet parking expensive at $30/day.

The rooms were nice. The restaurant at hotel not very good. The area where you get tickets for different attractions could have been more helpful. I'm don't order online a lot and they acted like we were bothering them when asked about certain attractions.